I had my daughter's truck checked out today by Vladimir at Avon Auto Mechanics, and I've gotta say,…read moreI was seriously impressed. I asked him to give it a thorough look--ball joints, brakes, fluids--just making sure everything was solid before she heads back to California. Vladimir was super professional, called me back right away, and really knows his stuff. In the end, everything was good to go. It's just great to come across someone this honest and knowledgeable. If you need a mechanic in the Avon area, I'd absolutely recommend him. I'm halfway tempted to move to Avon just to have him close lol. Thanks Vlad

This place is a LIFESAVER. I brought my tundra in after hearing a loud rattling noise and brought…read moreit in because we had a long drive back home. I was rushing and with kids and didn't catch his name but he was so kind, and quick and helpful and just honest. He knew what was wrong immediately- it was my breaks and rotors. We were on a weekend trip from Vegas and there was no driving on them again so it was a need to be done thinf. He got the parts quick, replaced them super fast and checked my fluids for me! I had two littles and my mother with me so he made it urgent and just did an amazing job getting us back on the road! May god bless him and his business!!

What a breath of fresh air, dealing with an honest and efficient business in the Vail Valley! So…read moreoften in this part of the world we are overcharged and receive poor service. They did a great job on the repair in a reasonable amount of time and for an appropriate price! I will definitely return for an auto repair or maintenance needs.

They are amazing! They fit me in with only a day or two notice to check out my headlights and high…read morebeams that were both not functional. They called me to let me know I was due for an oil change and they were able to take care of that as well. When I went to pay I asked if they had a military discount and they did! So I saved a good bit from that. Overall I would highly recommend this spot for your cars needs!

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

I made an appointment at 11am for Alignment. I waited 2.5hrs before asking for a status on my…read morevehicle. The Alignment "free" inspection had not even been completed yet. If it needed alignment, it would be a bit longer i was told. So i waited 2.5hrs to not even have my vehicle looked at. No update. Nothing. I indicated I wanted my vehicle back at this point as this was ridiculous to have waited this long to not even had the inspection completed. If this location is so busy that they can't provide updates and keep wait times shorter or provide a good wait time estimate they shouldn't be accepting appointments. I finally left at 1:50pm. My time is important too. This poor level of service is not acceptable! Go somewhere else.

I want to preface this by stating that I drive a high-mileage car that sees heavy use. While this…read morestory is somewhat circumstantial, I believe my conclusions are reasonable, and I hope readers will consider them when deciding whether to use Vail Auto's services. Unfortunately, I have had several concerning experiences with Vail Auto. Over the past two years, they have been my primary shop for general maintenance and repairs. However, in late October or early November, I took my car in for a routine oil change and tire rotation. A couple of weeks later, while driving to work, I suddenly heard a loud banging noise, and my car began to shake violently. I immediately pulled off the highway and stopped at a nearby shop, where I was told that my wheel had nearly fallen off. Three lug nuts were missing, and of the two remaining, one was cross-threaded. The mechanic informed me that I was extremely lucky my wheel hadn't detached entirely. After $250 in repairs to replace the studs and missing lug nuts, they reattached my wheel, and I was back on the road. In early January, I returned to Vail Auto for another oil change and tire rotation, mentioning the previous incident. They performed the work and noted that one of my studs was still damaged. To their credit, they covered the cost of the repair due to their prior mistake. Fast forward to early February--I was driving back to Avon from Denver when my car began shaking and making a terrible noise. Remembering my prior experience, I stopped immediately. Since it was a Sunday night, I had no choice but to get a hotel and take my car to a local shop in the morning. After an inspection, they found that my wheel hub was badly bent and my brake rotor was damaged from prolonged driving on a failing hub (the noise was the result of my brake rotor going bad). The extent of the damage led them to ask if my car had experienced any major impacts. The only incident that fit was my near-wheel-loss a few months prior. The shop suggested a strong possibility that the two were related. The repair was quoted at $1,200 but ended up costing me $1,000. At their suggestion, I reached out to Vail Auto with my concerns. However, they outright denied any possibility that their negligence had caused the damage, insisting that wheel hubs and bearings "just wear out" and that my issue was unrelated. A simple search will show that wheel hub and bearing damage is a well-documented consequence of a loose wheel. I am now $1,250 out-of-pocket for repairs--all within months of the initial incident--and the likelihood that this was mere coincidence seems slim. Looking back, this wasn't the first time I had wheel issues after a visit to Vail Auto. On a separate occasion, I drove home after an oil change and tire rotation--less than two miles away--only to discover that a lug nut was completely missing. My warning to those considering Vail Auto: Can you trust a shop with major (or even minor) repairs when they have repeatedly failed at something as basic as properly securing a wheel? This requires minimal skill--just attention to detail. Can you respect a shop that refuses to stand behind its work, dismisses legitimate concerns, and ignores the opinions of multiple other mechanics? I can no longer trust or respect Vail Auto and will not return for service. I have been stranded twice and spent over $1,000 on what very likely resulted from their negligence. Their refusal to take accountability is disappointing. I believe my conclusion is logical, and I hope you take this into account when deciding where to service your vehicle--before you find yourself stranded or facing unnecessary expenses.

Very honest, gave us recommendations as the job we needed done was not something they could do.read more

Lots of room for improvement in the honesty department. 1…read morestar for being kissed while being fkd. Luckily for me, I have years of personal experience and 6 months in a professional shop. I paid for a full inspection which includes checking fluid level checks. I specifically requested the rear differential fluid to be checked. The receptionist stated "oh yeah we check all the fluids" After picking up my vehicle and receiving the estimates, which were over $3k, for needed repairs, I drove straight home to check the "needed repairs " on the estimates. It was stated that my driveshaft was about to come apart which, would cause catastrophic failure. The u-joints at both ends of the driveshaft were in perfect, lubricated condition. The receptionist relayed information from the mechanic stating the driveshaft connections were so bad, that a catastrophic failure could happen at any time. There are grease fittings at every joint along the driveshaft assembly. You would hope the mechanic would've given them a shot of grease instead of sending me on my way with such a dangerous condition. Nope! Part of the estimate they gave me was for changing the fluid in the rear differential. The fill hole wasn't touched. How do I know this you might ask? Because the area surrounding the fill plug was dusty/dirty and bone dry. As soon as I began unscrewing the fill plug, fresh gear oil began to leak out, which would've been wiped off or wet at least, proving it was never checked. Finding a great mechanic is like finding gold... no gold here folks.

These guys are the only shop I'd ever use in the valley after living here 21 years. Talk about…read moregoing the extra mile! I once had a PTO actuator fail on a vital price of equipment- in the middle of a job. I asked Chris the owner to look at it , the actuator was a remove and replace type item that was riveted together. It was a special order and I was screwed! Chris knew how important it was for me to get back to work, I was in a really tough position and he really saved the day. Chris drilled out the rivets and fixed the part that any other guy would not have even attempted, and as a result I continued working - his knowledge is exceptional and his willingness to help makes this my favorite mechanic I've ever used. I highly recommend this shop and these guys. I have Chris in my phone on speed dial as "ninja mechanic" This is a real mechanics shop - not just a place to get parts changed.

AJ was awesome. Great team here at MidValley. Awesome communication and they went to bar for me…read more They helped me out when the frauds at my insurance company were too busy making numerous mistakes. Highly recommend them.

THESE GUYS ARE THE BEST ive never had a better car repair…read moreexperience then when I found midvalley auto body. someone hit my car and I didn't report it for months.. then I didn't follow up in timely matter. I was just so afraid I blew it and it wouldn't be covered. I barely had deductible money And my husband had just bought me the car. Lets just say I was frozen in fear. I walked in and the guys there took car of everything. I never had to talk to insurance agents. He just listened to me and then quickly made all the arrangements. I got my car back - it was detailed and looked brand new. 'I went in more recently to get a new light panel. He found me best deal possible. lastly, the bathroom was the cleanest I've ever seen in any auto shop. im so grateful I walked in there. I'll be back.. even sober , my driving isn't great! haha lisa fox, minturn Colorado

Be careful! After viewing reviews last winter especially the…read moreones on Yelp I purchased a new set of custom rims and snow tires for a 2023 G wagon. The process went well, until when I recently returned and pulled mu vehicle out of storage. I wanted to change back to summer and the factory wheels. I discovered that Action Jackson over tighten my front lugs and damage all ten bolts. The rear bolts also received damage. I understand they are no longer in business.

They left in the middle of the night! Crooks. Over charge. And didn't know what they were doing…read more Created more problems for my car!

Peter is the best. He has repaired my son's Nissan Xterra on two occasions, replacing a failed…read morealternator and then a failed power steering pump. The work was done expeditiously and at a very fair price. Tucker works for Vail Ski Corporation and needs his SUV to commute to and from work. He was able to drop the car off after hours and the work was completed as soon as Peter was able to obtain the parts. I highly recommend this highly competent and extremely honest individual!

I have a brand new set of Michelin Defender tires on my Honda and somehow managed to get a screw in…read moreone. With a not so slow leak and the time crunch of trying to catch a flight at Denver International mid day, well needless to say I needed a hero. Just happen to stop at Vail Garage to ask for help and for goodness sakes, did I ever find not 1 but two heroes. Peter and Travis were awesome in getting my tire fixed in under 20 minutes. Im so grateful our paths crossed when it did as they saved the day and I made my flight on time. The kind team of Travis and Peter get my vote for Best Auto repair shop duo.

I left my truck on a Monday to have my transmission checked and they said that they could do it on…read moreTuesday and let me know if they could fix it by Friday. I called several times and finally heard back that they could not get to it. On Wednesday they said that my transmission was ok and they needed more time to diagnose it. I told them I had to have it back by Friday to drive back to Texas. Thursday they told me that it needed new catalytic converters and some of the parts were in Denver and if they could get them delivered on Friday they would get it fixed. I told them that I would get them from Denver if needed. They said they would call me first thing Friday morning. I did not hear anything and started calling at 8:30. Finally when I called for the third time at 12:38 he texted me that he would call me right back. At 1:18 he called back to tell me that he could not get the parts until Saturday and they could put them on Monday. I told him that I had to come get it. He charged me for 4 hours at $160 an hour and did not give me a report because his computer was down. Would not give my keys until he ran my card or gave him $500 cash or $660 on my card. So he used extortion for me to get my truck. Hope he didn't pocket the cash. No diagnostic report or explanation of what he did for four hours. Very unprofessional and unorganized.

Our vehicle was having some trouble and Mr. Transmission was kind enough to run the error code for…read moreus and let us know what we might be dealing with at no charge. Since we were on our way home to Denver, this was immensely helpful to narrow down the potential issue and he let us know it wouldn't be wise to drive on the misfiring cylinder. While they couldn't fit us in same day, he was helpful in guiding us elsewhere. If I were from the area, I'd absolutely feel comfortable using their services for automotive work!