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    Sawatch Automotive Services

    3.3 (3 reviews)
    Open 8:00 am - 5:30 pm

    Services - Sawatch Automotive Services

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    9 More Services

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Vehicle towing

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    Vail Auto Repair

    Vail Auto Repair

    (8 reviews)

    I want to preface this by stating that I drive a high-mileage car that sees heavy use. While this…read morestory is somewhat circumstantial, I believe my conclusions are reasonable, and I hope readers will consider them when deciding whether to use Vail Auto's services. Unfortunately, I have had several concerning experiences with Vail Auto. Over the past two years, they have been my primary shop for general maintenance and repairs. However, in late October or early November, I took my car in for a routine oil change and tire rotation. A couple of weeks later, while driving to work, I suddenly heard a loud banging noise, and my car began to shake violently. I immediately pulled off the highway and stopped at a nearby shop, where I was told that my wheel had nearly fallen off. Three lug nuts were missing, and of the two remaining, one was cross-threaded. The mechanic informed me that I was extremely lucky my wheel hadn't detached entirely. After $250 in repairs to replace the studs and missing lug nuts, they reattached my wheel, and I was back on the road. In early January, I returned to Vail Auto for another oil change and tire rotation, mentioning the previous incident. They performed the work and noted that one of my studs was still damaged. To their credit, they covered the cost of the repair due to their prior mistake. Fast forward to early February--I was driving back to Avon from Denver when my car began shaking and making a terrible noise. Remembering my prior experience, I stopped immediately. Since it was a Sunday night, I had no choice but to get a hotel and take my car to a local shop in the morning. After an inspection, they found that my wheel hub was badly bent and my brake rotor was damaged from prolonged driving on a failing hub (the noise was the result of my brake rotor going bad). The extent of the damage led them to ask if my car had experienced any major impacts. The only incident that fit was my near-wheel-loss a few months prior. The shop suggested a strong possibility that the two were related. The repair was quoted at $1,200 but ended up costing me $1,000. At their suggestion, I reached out to Vail Auto with my concerns. However, they outright denied any possibility that their negligence had caused the damage, insisting that wheel hubs and bearings "just wear out" and that my issue was unrelated. A simple search will show that wheel hub and bearing damage is a well-documented consequence of a loose wheel. I am now $1,250 out-of-pocket for repairs--all within months of the initial incident--and the likelihood that this was mere coincidence seems slim. Looking back, this wasn't the first time I had wheel issues after a visit to Vail Auto. On a separate occasion, I drove home after an oil change and tire rotation--less than two miles away--only to discover that a lug nut was completely missing. My warning to those considering Vail Auto: Can you trust a shop with major (or even minor) repairs when they have repeatedly failed at something as basic as properly securing a wheel? This requires minimal skill--just attention to detail. Can you respect a shop that refuses to stand behind its work, dismisses legitimate concerns, and ignores the opinions of multiple other mechanics? I can no longer trust or respect Vail Auto and will not return for service. I have been stranded twice and spent over $1,000 on what very likely resulted from their negligence. Their refusal to take accountability is disappointing. I believe my conclusion is logical, and I hope you take this into account when deciding where to service your vehicle--before you find yourself stranded or facing unnecessary expenses.

    Very honest, gave us recommendations as the job we needed done was not something they could do.read more

    Ascent Automotive

    Ascent Automotive

    (6 reviews)

    Lots of room for improvement in the honesty department. 1…read morestar for being kissed while being fkd. Luckily for me, I have years of personal experience and 6 months in a professional shop. I paid for a full inspection which includes checking fluid level checks. I specifically requested the rear differential fluid to be checked. The receptionist stated "oh yeah we check all the fluids" After picking up my vehicle and receiving the estimates, which were over $3k, for needed repairs, I drove straight home to check the "needed repairs " on the estimates. It was stated that my driveshaft was about to come apart which, would cause catastrophic failure. The u-joints at both ends of the driveshaft were in perfect, lubricated condition. The receptionist relayed information from the mechanic stating the driveshaft connections were so bad, that a catastrophic failure could happen at any time. There are grease fittings at every joint along the driveshaft assembly. You would hope the mechanic would've given them a shot of grease instead of sending me on my way with such a dangerous condition. Nope! Part of the estimate they gave me was for changing the fluid in the rear differential. The fill hole wasn't touched. How do I know this you might ask? Because the area surrounding the fill plug was dusty/dirty and bone dry. As soon as I began unscrewing the fill plug, fresh gear oil began to leak out, which would've been wiped off or wet at least, proving it was never checked. Finding a great mechanic is like finding gold... no gold here folks.

    These guys are the only shop I'd ever use in the valley after living here 21 years. Talk about…read moregoing the extra mile! I once had a PTO actuator fail on a vital price of equipment- in the middle of a job. I asked Chris the owner to look at it , the actuator was a remove and replace type item that was riveted together. It was a special order and I was screwed! Chris knew how important it was for me to get back to work, I was in a really tough position and he really saved the day. Chris drilled out the rivets and fixed the part that any other guy would not have even attempted, and as a result I continued working - his knowledge is exceptional and his willingness to help makes this my favorite mechanic I've ever used. I highly recommend this shop and these guys. I have Chris in my phone on speed dial as "ninja mechanic" This is a real mechanics shop - not just a place to get parts changed.

    Mr. Transmission

    Mr. Transmission

    (8 reviews)

    I left my truck on a Monday to have my transmission checked and they said that they could do it on…read moreTuesday and let me know if they could fix it by Friday. I called several times and finally heard back that they could not get to it. On Wednesday they said that my transmission was ok and they needed more time to diagnose it. I told them I had to have it back by Friday to drive back to Texas. Thursday they told me that it needed new catalytic converters and some of the parts were in Denver and if they could get them delivered on Friday they would get it fixed. I told them that I would get them from Denver if needed. They said they would call me first thing Friday morning. I did not hear anything and started calling at 8:30. Finally when I called for the third time at 12:38 he texted me that he would call me right back. At 1:18 he called back to tell me that he could not get the parts until Saturday and they could put them on Monday. I told him that I had to come get it. He charged me for 4 hours at $160 an hour and did not give me a report because his computer was down. Would not give my keys until he ran my card or gave him $500 cash or $660 on my card. So he used extortion for me to get my truck. Hope he didn't pocket the cash. No diagnostic report or explanation of what he did for four hours. Very unprofessional and unorganized.

    Our vehicle was having some trouble and Mr. Transmission was kind enough to run the error code for…read moreus and let us know what we might be dealing with at no charge. Since we were on our way home to Denver, this was immensely helpful to narrow down the potential issue and he let us know it wouldn't be wise to drive on the misfiring cylinder. While they couldn't fit us in same day, he was helpful in guiding us elsewhere. If I were from the area, I'd absolutely feel comfortable using their services for automotive work!

    Sawatch Automotive Services - towing - Updated May 2026

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