Do not use this company if you are a woman!!!!! We had asked the provider kindly 3 times not to…read morepark in front of the neighbors garage to avoid any problems. He could have moved his car 5 feet into guest parking but wasn't interested in doing that. Then refused to help and left us after we insisted the car be moved. I doubt that behavior would have happened if a man made said request....

This tow company does not properly secure vehicles to their flat bed trucks. I recently had to be…read moretowed off Vail Pass with my 4WD vehicle. This company only tied my truck down with one strap on the left rear tire for a 15+ drive down I-70 at full speed. Insist that your car is properly secured to the industry standard! PRESS RELEASE May 26, 2017 FMCSA CARRIER TIE DOWNS With regard to the recent exemption granted to the IITR petition, the intent of the petition was to clarify what is stated in 49 CFR 393.128 pertaining to the securement of automobiles, light trucks and vans and to address the use CFR 393.112, a general cargo rule which law enforcement was using to cite towers, disregarding the intent of 49 CFR 393.128. To clarify, the industry standard is a four point tie down, two non-adjustable tie downs attached to the rear of the vehicle and then two adjustable chains used to secure the vehicle. A winch line is not a securement method. It is a good time to review your cargo securement methods. Always take the time to properly tie down and secure your loads.

Unbelievable out of this world work ethic and great price thanks so much for saving the day.read more

got stuck In a snow bank they showed up quick didn't charge me an arm and a leg got me on my way…read morequickly. Very personable caring person who showed up.

I unfortunately was stuck in a snow storm on the vail pass and one of the drivers saw me with my…read morehazards on the side of the road. He was so kind in this stressful situation and had me towed in a timely manner. The tow truck driver helped me grab snow boots from my truck and get my dog into the truck before towing me to the closest hotel. Then the office staff helped with my insurance claim. Everyone on their team goes above and beyond! Hopefully you will never be in the situation to need them, but if you do they make a stressful/scary situation much better (:

Gilbert and Leslee were great! My son hit an elk and they responded quickly to help us get the…read moretruck back to summit county. Thank you for fast assistance!

Our driver was on the side of the road in the mountains with a stripped out clamp for his air to…read moreair system. Mountain recovery pulled up behind asked if he needed help and got us back on the road within in minutes for no charge! Just when we thought all hope was lost we said a prayer and God gave us mountain recovery to the rescue. BJ Forrest Trucking

What an incredible service. I was locked out of my brand new Mercedes-Benz... called the West Vail…read moreShell. They were SO RUDE, told me it's nearly impossible to unlock the new model Benzs and that I'd have to sign a waiver because "certainly" they'd "have to damage my car to get inside." I begged them to try as I am a single woman, no one to call for help. My lay attempt was to call Mountain Recoveey. I was 3 hours out in the freezing cold when I talked to Collin. He told me exactly when he would arrive and showed up right on time. He was able to get into my car (with no damage) in less than 10 minutes. Highly recommend. Excellent service. Wear Vail Shell should be ashamed of how they treat locals. Thanks for helping me out. I truly appreciate excellent customer service. It's not a lost art, after all.

Our tow vehicle and travel trailer broke down on the freeway and God sent us an Angel from I70…read moreTowing. Mike got us the right help from a diesel mechanic and hauled our trailer to a place we could stay. Mike is a representative of this company and has high ethical and moral standards. If you need help, call I-70 Towing. They'll take care of you!

I was stuck on Vail pass with a flat tire. Bith car rental emergency service and AAA couldn't…read morelocate me but thank goodness Otto pulled to the side to help. I truly appreciate your service, I-70 Towing!

They got my car in and fixed my tires in no time.... Thank you thank you ............ cool viewread more

These guys do excellent work. I don't know if they are more or less expensive than their…read morecompetition. I'm happy to pay for quality, especially as much as I drive!!!

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!