They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

USE AFFORDABLE TOWING!!! Andrei is AMAZING!…read more -Professional, Quick & Efficient, Kind, & Affordable- my car slid off of i-70 wednesday night near edwards, & I went through my insurance to get a tow, but got set up with three companies that were trying to tell me it'd cost $1000-2000 to just get it out of the ditch, as a college student, I didn't have that in cash nor did i have it to spare, so I cancelled on those companies, which has harassed me all thursday morning. Then I called a friend that was originally from the area when I slid off to see if she had better recommendations than the insurance company. She recommended affordable towing, and I called Andrei. He answered right away and gave me a much lower, much more reasonable price. I was stuck at a gas station, and he came to pick me up to get my car within 15 minutes! Super quick, super affordable, super nice!!! I explained to him the charade i went through that morning and he explained to me that it was a big scheme set up by a guy named john who runs three towing companies that are in partnership, I was so relieved he explained it because i had been so frustrated. Those three companies you should NOT go to are : Eagle-Vail towing, JD towing, and Mountain Recovery towing - DO NOT GO THERE, especially if you're a woman. They harassed me and called me 9 times that day to see if i could pay $750, I said no repeatedly and the first time i met the man who was towing he told my $350, but then it was raised after we got to my car originally , luckily my insurance called me saying they were jacking up the price to 750! The man also harassed me by asking for my social medias in a flirty way that made me feel uncomfy. So, after all that Andrei helped me out quickly, efficiently, & professionally!!! He was so great!! He made me feel so much more relieved after an already crappy situation, even was able to take my car to the shop after I decided it didn't feel safe to drive. He took me to a great recommended, trustworthy place in Avon! Thank you!! i appreciate you so much for your help and professionalism!

I just used Affordable Towing in Edwards CO and they were very professional, on time, price as…read morequoted, and very efficient. I would highly recommend them based on my experience. Thank you Andre for the wonderful service.

I was stuck on Vail pass with a flat tire. Bith car rental emergency service and AAA couldn't…read morelocate me but thank goodness Otto pulled to the side to help. I truly appreciate your service, I-70 Towing!

Han showed up to our crash on I-70 before state patrol and made sure we were okay. He went above…read moreand beyond towing our wrecked truck. He provided us rides, stayed in communication with us and had patience along the way. Highly recommended!

Very nice service, and a perfectly fine place to have vehicles fueled…read more Reviews need 85 characters.

Darren is fantastic! We got stranded up in the mountains and he was able to bring a jeep to rescue…read moreus. We ware thankful for his service. What a crazy adventure.

Our driver was on the side of the road in the mountains with a stripped out clamp for his air to…read moreair system. Mountain recovery pulled up behind asked if he needed help and got us back on the road within in minutes for no charge! Just when we thought all hope was lost we said a prayer and God gave us mountain recovery to the rescue. BJ Forrest Trucking

What an incredible service. I was locked out of my brand new Mercedes-Benz... called the West Vail…read moreShell. They were SO RUDE, told me it's nearly impossible to unlock the new model Benzs and that I'd have to sign a waiver because "certainly" they'd "have to damage my car to get inside." I begged them to try as I am a single woman, no one to call for help. My lay attempt was to call Mountain Recoveey. I was 3 hours out in the freezing cold when I talked to Collin. He told me exactly when he would arrive and showed up right on time. He was able to get into my car (with no damage) in less than 10 minutes. Highly recommend. Excellent service. Wear Vail Shell should be ashamed of how they treat locals. Thanks for helping me out. I truly appreciate excellent customer service. It's not a lost art, after all.

Awesome customer service…read more Got my truck and myself back home for a very fair price. Highly reccomend!

Shayne was great. He found us as our car died in the Eisenhower Tunnel and we were able to coast to…read moreturn out. He was very helpful in getting AAA to set up the tow and arrange a tow down to Littleton. He was extremely helpful and professional. Grateful for he help.

Davion Draper was fantastic; Davion showed up on 1-70.E. 2/20/2026 5:00pm.going…read more(Toward.Eisenhower.Johnson tunnels) with his tow unit & offered to pull me to tunnel opening at no charge; mind you I'm driving a Semi-with-53.ft Trailer) ---------------------------------- I had installed 1.chain on each drive unit but that wasn't getting me going so Devion hitched a Tow strap to front of Semi & pulled me to tunnel opening. ----------------------------------- I absolutely believe God had sent Devion my way as I was going no where fast with just 2 drive chains. Devion your an absolute blessing the world needs more Devon's. A big shout out to "Jerry" who also assisted Devion just before Devion hooked Semi to his unit & began pulling.. If your ever in need of Devions service he is "Ski.Country" Towing & Auto Repair in Silverthorne, CO. 970.668.3093..thank. you.

I was ripped off, insulted, and threatened with physical violence…read more $1,900 for a spark plug replacement?! Absolute robbery. This is a $500 job, $600 max. I checked with other shops in the area. This is not even in the ballpark of a fair price. They are lying about providing an estimate prior to service. That never happened. They threatened to "kick my a**" because I was attempting to argue these charges. They called me a dbag, told me to F myself. All sorts of profanity and insults. Just an absolutely insane way to treat a customer who has brought business to them for years. Never again. My fault for trusting them to conduct their business in an honest manner. I've taken vehicles here before so I wasn't expecting to get ripped off and extorted like this. I certainly was not expecting to be threatened with violence. It is unfathomable to me how a business owner could think that scamming, stealing from, insulting, and threatening working people in their own community will be a successful business strategy. If this is how they treat locals, imagine how they treat tourists... Edit: the business owner is blatantly lying in their reply to this review. I WAS NEVER PROVIDED AN ESTIMATE. Stop lying. Charge me a fair price, and don't threaten to beat me up when I complain about you scamming me. It's really not that difficult. Just be a decent human being. What is wrong with these people? This place used to be ok. Sadly, not anymore. I dont know what changed, but do yourself a favor and steer clear.

DO NOT GO HERE UNLESS NECESSARY…read more 25 year Eagle County Resident. Go to a better shop in Eagle or Eagle Vail for better prices and superior service. I have used this shop previously and they did a fine job (when they first opened). However, the service is incredibly inconsistent and the customer service from Clarence is insulting. Clarence could care less about your time or providing information. Less than 20 minutes after receiving a verbal quote for various services from the other front of house person - he has always been great - and returning with my vehicle, Clarence let me know that he could not give me further information and I would have to sit and wait until they could get me in, 3 hours later. I indicated that I received a quote earlier and he said he was too busy to look into it, because he had phone calls. This is not the first adverse experience with this shop, particularly Clarence, and I would avoid it at all costs, if possible. Stay away, if at all possible and, if Clarence is serving you, ask for another representative. **Follow up - the shop in Eagle Vail quoted about $200 less and did so in writing. If I could give negative stars for customer service, I would.

The team really took care of me during a recent snow storm. Clarence gave me some suggestions…read more Provided same day service (during the storm), put a new set of snow tires, and a warrantee in a nice envelope. Not only did I drive though the snowstorm with confidence, but also went out to Moab with zero issues. Great value. Thank you so much!

Andrei was prompt in answering the phone and giving us an acceptable quote to tow our truck to the…read morenearest tire shop. He showed up on time and was very professional and friendly. Weekend started out crappy and he helped turn it around real quick, thanks again!

Affordable Towing is anything but. $120 cash only boot removal. Total rip off, and you know they're…read morejust pocketing the cash. This is Avon police sanctioned "legal" extortion. They also use a semi permanent sticker that they refuse to remove. Would be vandalism in any other city.