Roll in with a suspected slow leak in a tire. They get the all-wheel-drive Tesla, which is notoriously a pain in the butt to service, up on the rack in a matter of moments to check it out. They do due diligence and although they can't find a nail or screw, they put it under high-pressure and drop it in a tank and find a small hole. Five out of five stars highly recommend. read more

Avon Auto & Truck - Tesla on a Tire Rack - Auto Repair Near Me - Avon, Colorado

DO NOT GO HERE UNLESS NECESSARY. 25 year Eagle County Resident. Go to a better shop in Eagle or Eagle Vail for better prices and superior service. I have used this shop previously and they did a fine job (when they first opened). However, the service is incredibly inconsistent and the customer service from Clarence is insulting. Clarence could care less about your time or providing information. Less than 20 minutes after receiving a verbal quote for various services from the other front of house person - he has always been great - and returning with my vehicle, Clarence let me know that he could not give me further information and I would have to sit and wait until they could get me in, 3 hours later. I indicated that I received a quote earlier and he said he was too busy to look into it, because he had phone calls. This is not the first adverse experience with this shop, particularly Clarence, and I would avoid it at all costs, if possible. Stay away, if at all possible and, if Clarence is serving you, ask for another representative. **Follow up - the shop in Eagle Vail quoted about $200 less and did so in writing. If I could give negative stars for customer service, I would. read more

The team really took care of me during a recent snow storm. Clarence gave me some suggestions. Provided same day service (during the storm), put a new set of snow tires, and a warrantee in a nice envelope. Not only did I drive though the snowstorm with confidence, but also went out to Moab with zero issues. Great value. Thank you so much! read more

Took in my vehicle for an alignment. After picking it up it had the check engine light on and it was leaking oil and my car sounded like it was grinding. When I called them about this, they were gaslighting me that I brought the vehicle in with the engine light on. I trusted this place to work on car and now it's underivable. Only come if you want to get gaslighted and mechanicals that try to get more money out of you by breaking parts and up-charging you. ***P.S don't leave your car here for a long period of time unattended*** read more

We had a major hiccup on our way to Lake Powell when our boat trailer not only got a flat tire, but we also discovered the axle was shot. That's when we found Avon Auto and I can't say enough about how incredible this team was. Before we even had the car fully stopped in the parking lot, they were already outside, ready to help. Talk about service! Paul went above and beyond, making what felt like a dozen or more calls to help us track down the part we needed. We ended up driving all the way back to Denver to pick it up, and Paul drove to Gypsum to get the necessary modifications done. Once we were back, they had three guys jump on the job immediately. The level of dedication and teamwork was something you rarely see anymore. Thanks to their hard work, we were able to continue our trip without cancelling. This group truly was a blessing-we're so thankful for their kindness, hustle and professionalism. Avon Auto & Truck is the kind of place that reminds you good people still exist. Nancy & Greg Hall & Happy Vacationers read more

Had my friend bring his 2003 suburban to get the blower motor swapped and they couldn't even figure out how to swap the easiest blower motor in the world in 5 hours. It's a 20 year old vehicle, it takes 5 seconds to look up the parts on alldata and recognize that there are two different connector options after GM did a recall, which means you always have to crimp on connectors. Alldata even tells you which connector to get, if you put the vin in like you're supposed to do. I'll be doing it myself this weekend. In the meantime the kids will be wearing their ski jackets in the car all week. Embarrassing. read more

We were in Winter Park for a family vacation. Had a strange, concerning noise coming from the rear of the vehicle. Originally, after calling in to make an appt, they told me they could see me in 2 days. There was a bad winter storm coming in at the end of the week, I needed to get in sooner. Went by shop & talked to Zach, told him we needed to be road ready before the storm. They then got me in the very next day, diagnosed the issue immediately, ordered the part I needed and got me rolling the next morning. All in all, repairs made in less than 24 hrs. We were able to get in 1 more 1/2 day of skiing and then we loaded up to head back to TX. Highly recommend this shop. Professional, knowledgeable, did what they said they would do and all at a very fair and reasonable price. They took care of the issue & no more problems since. Glad I called them. CMT read more

These guys are honest and fair! We were headed to camp for July 4th and had some concerns with warped brake rotors after Loveland pass and feeling slight shaking. They were able to take us quickly for a Free brake check (a lot of places were over booked & quoted days out), they took the time to explain everything, and they did not pressure us to move forward. The damage was minor so we opted to continue on our vacation and are going to have it fixed in Denver bc labor would be 2 hours (this is standard for the fix.) They can't guarantee we will be fine but it's rare to find a car shop that will talk honestly to you like that. I will keep these guys in mind and suggest that you check them out! Car: 2015 Toyota RAV4 read more

Avon Auto & Truck - Auto Repair Near Me - Avon, Colorado

My F-150 was having trouble starting and I certainly didn't want to deal with getting it all the way down to the dealership almost 50 miles away and then being stranded there until they got around to it. I love my truck and wasn't sure about using an independent shop, but they exceeded expectations. Diagnosed the problem via error code the same afternoon, so apparently they have the computers and knowledge to legit work on these vehicles. Even better, they got the replacement part and had it installed next day at a fair price. In a pinch I will certainly use Avon Truck & Auto again in the future. read more

THEY TAKE ADVANTAGE OF YOUNG WOMEN. horrible experience although a couple years back, went in because coolant was out and burnt a tiny hole in the tubing, causing a leak. car over heated. they told us it would be a complete engine replacement costing $5k, at least. our only other option would be to tow the car to Denver and buy a brand new vehicle. One of the techs came out to us after his shift and told us what the real issue was. We topped off the coolant as we drove home 6 hrs and had no issues. side note the car was driven after fixing the tubing and lasted up until I ran down a cow in Nevada. oops. (he hit me actually) all joking aside with the cow, don't ever go here if you are a female and/or young I guess because they treated us like trash. read more

I have used Avon Auto and Truck for several years to swap out my winter and seasonal tires and other services. They are always courteous, professional, and timely with their service. read more

Don't go here. Car #1 brought in for tire swap $160! and they tried not giving back my summer tires with 4K miles on them, were charging $5 per tire for disposal , basically brand new tires... had to argue that charge and to get the tires back.. which i'm sure someone there had already claimed. Car #2. brought in because check engine was light on - $1,500 repair. Got the car back.. check engine light still on ( was what they replaced even the problem???). brought back, Guy said $100 to diagnose with computer? Say what? They reset the light said im good to go, later that day it came back on... brought back. No clue why it's still on.... you get the picture. On top of it all, they are just total jerks. read more

I called and asked how much to switch out winter to summer and they told me it was $95, they told me that the summers I had were no good, so I needed to get new set of tires, they told me that the tires I needed were back ordered, so I went and found a set on my own, when I brought it back to them to install they charged me $150, because they were my own tires, but the tires I brought to them were my "own" as well. They also said that since I didn't buy them from them it was $150, which doesn't make sense because I never bought the original tires from them either. Completely didn't make any sense, and the kicker was that when I finally drove away the tire pressure were all low.....with the $150 you would think they would of checked but guess they didn't, I am disappointed to say the least. read more

I came into Shell to get an oil change and they quoted in $150 which I thought was high, but they could do the work right away, so I had them go ahead... and said let me know if it needs anything else to let me know. They called later and said my air filter and cabin filter were filthy so I said go ahead and change them. When I showed up to pickup my truck they presented me a bill for $460. If you ever think of using them, go to a Rolls Royce or Ferrari dealership and save a lot of $$ read more

They fixed my car, but when I sent a family member to pick it up they told them it was a piece of ****. When I spoke to the office about how they spoke to my mother they denied the verbiage and essentially called her a liar. 0 stars for this place if your talking about customer service. read more

Big shout out to Tyler who agreed to fix our tire even though all the bays at Avon Auto were full. Thanks to John who patched our tire and had us back on the road enjoying our vacation in no time. Much appreciated especially when the tire shops in the previous city told us it would be hours or days before we could have this tire repaired. read more

Avon Auto & Truck - Bolt in the tire - Auto Repair Near Me - Avon, Colorado

Bad service and overcharged then they broke my windshield.

I don't think they know how to fix some high-end luxury cars I went in with a couple of radiator hoses broken and ended up with more destroyed and it took longer read more

I give this business 5 stars because it was the most hassle free mechanic experience I have ever had. Granted the labor cost for my repair were way more than I had wanted to pay it is what it is. Not their fault. They promised me the job could get done on short notice and did just that before I had to travel cross country. Would highly recommend considering them as an option. read more

We were in Avon from St. Louis and unexpectedly found we had a screw in our tire. We called Avon Auto on a Friday morning, and they told us to come on in. As soon as we arrived, they got our keys and had our car up on the rack. It turned out the screw hadn't even punctured the tire and within 20 minutes we were on our way. Great price at $38 and we could continue worry-free on our vacation. Very helpful, friendly, honest, and efficient! I would highly recommend them! read more

This place is the worst business in the Vail Valley! Unfortunately, this is the only place I can take my work vehicle. These idiots can't seem to get anything right!!!! I brought my truck in for an oils change and to fix my AC. Got my truck back- No A/C, and I'm not sure if they did an oil change or not because they didn't change the sticker!!!!! I am desperately seeking another place to get work done and I would never even think about taking my personal vehicle here!!! Not even for an oil change!!! P.S. There is an Eastern European guy that works there and lives above/below the business. He is not nice at all. I brought my vehicle there using the "after hours" drop box and he came running outside, yelling how stupid I was to park where I did. I realize that I am bringing a work vehicle there, but at least treat me with SOME respect. They also stole my trashcan... If you read this review, be warned. Do not take your vehicle here!!! Keep driving, or find somewhere else to spend your money. read more

We thought something was wrong with our car while on a road trip and the guy came out to look at it and even test drive it to check and make sure it was safe. Everything was good but so happy to find an honest, helpful place! Could have been a very stressful situation! Thank you for you kindness and helpfulness!! read more

I've brought my Subaru here several times and will definitely go back. I found them to be so helpful, knowledgeable, friendly, fast and just all around great. I'm happy I took a chance on them. It's so nice knowing I have a great, affordable place to take my car. Thanks guys!! read more

Went in to Avon Auto & Truck with a "check engine"light on. They ran diagnostics which signaled an issue that was a known problem with my model engine. They recommended contacting Toyota as it was most likely still under warranty (which I did, and it was). While they didn't fix my issue, I appreciate that they pointed me in the right direction for what could have been a costly repair. I will return to use their services again. read more

We are in town visiting from CA. My check engine light came on and they were able to help me right out. They were super friendly and made sure my car was ready for our long drive home. read more

I would not take anything here for any reason!!! They will say anything, but will not back it up. One of there main employees said they did a test drive on my vehicle and that the vehicle was in normal working condition in their opinion. I asked for an email stating that and they wrote an email saying they did more than they originally said. When they were questioned on that email, they stated that they never wrote the email. The email was sent from their email address, but they still insisted they did not write it, or would NOT back up their original statement. They are not a trustworthy company and I will not take anything into this shop again. read more

I had a screw in my tire. The staff was very friendly and fixed it fast. They seem much more professional than the other places in town. Avoid Big O tires at all cost. I had several very bad experiences there. I will be using Avon Auto in the future. read more

I had two great experiences here. One car got an alignment and the other an oil change. I was greeted well and my cars were completed on time. I would appreciate if they locked my car after service... but a small thing. read more

Took care of my car right away. Fast, honest, and friendly service. Much better experience then the last auto shop I tried in the valley!

Paul has always been very helpful and repaired our vehicles in a very timely manner. His prices are the lowest in town. Very knowledgeable mechanics. Best place I've been for auto repair and tires. Joni Taylor read more

We were recently on a family vacation in Beaver Creek. I discovered a small metal piece in a tire causing a slow leak on Wednesday. We were leaving early on Saturday morning for a 13 hr drive home so having a new tire was essential. After getting the run around and spending 3 hrs at a competitor (The Big O) nearby, our hotel recommended Avon Auto & Truck. I called them on Thursday morning to make sure they could get the tire on time. Since I was out of the area with family for the day, Brandon helped me make sure I had the right tire size and got the tire for me. He was honest and professional. They put the tire on Friday morning in about 45 min. and I was back to enjoying the last day of vacation. Even more importantly I knew I could make the long drive home safely. Would highly recommend Avon Auto & Truck. read more

I got a flat and pulled into Avon Auto & Truck they were very nice and changed it right away even showed me how to get the tire down from underneath the 4Runner. very helpful I would recommend to anyone!! read more

Avon truck and Auto was quick to fix my frozen windshield squirter and the rubber line as well. Pretty expensive at $110. The line probably cost pennies but the labor was expensive. read more

If you enjoy getting bent over, this is the place for you! Called 4 days in advance to make an appointment, owner said it's first come, first serve. Told him I had a lunch meeting across the street and he said he could fit me in. I showed up 15 minutes after he said he would have the work done, and he said it would be another 45 minutes. And he is quite rude on top of it. Then he tells me I need my brakes and rotors replaced. He must have thought I was an idiot. I just had my vehicle inspected by a reputable shop that said I had 8 mm left on my pads and I should get another 30,000 miles or so. Total scam artist and RUDE on top of it. Avoid at all costs. It's a shame that this place can stay in business with the way the owner runs his shop. read more

They were friendly and it was easy to make an appointment. However, I didn't think my car needed all the work they said it did - a new battery, front end alignment (when I'd had it checked just a couple of months before) and a rear break job. Took it to another service center recommended by some friends and it only needed the rotors turned and a rear break job. My gut just didn't feel right about what Avon Auto & Truck was telling me. So glad I got a second opinion. read more

If you like paying retards 120/HR to fix your car then you've come to the right place. I do most of the work on my car but some stuff I don't have the tools for. I was fed a line of bull shit about a wheel bearing. It was replaced on the opposite side I had bad tire wear and noise. I was told the noise time times reverberates to the other side of the issue. After replacing wheel bearing, they couldn't produce the part to show me the wear. I skill have same noise and I ruined a brand new set of tires. I would never take a vehicle there again, even if broke down in front of the shop. Don't let the goofy bald one fool you with his charm he's just wants your money. read more

These guys are my go-to car alignment, rotation, oil change people in Avon. They always manage to get me in and out relatively quickly and have helped me out with random questions (wiper issues, snow build-up in wheel wells, etc). They have always been very honest and up front with any other issues and never charge for unnecessary upgrades. If you are semi-aware of issues when you go in, you can more easily decipher what is needed- not sure what others were talking about saying they were overcharged. Be smart people! read more

After 3 other tire places turned us away, Avon Auto helped us with a slow leaking tire on a snowy day. Very friendly service. Will return in the future. read more

My '89 Range Rover overheated and would clearly not make it to Aspen. Although Avon Auto was slammed busy, Paul took a look a recommended several towing companies. When I offered to pay, the answer was "no charge"...how often do you hear that. I would use their service again and would recommend! read more

I've used Avon auto and truck for several years. I am a part time resident in the valley and when my SUV remains idle for months at a time and when I start it up I often have surprises. It is an older Ford Explorer that needs attention. These guys have been really good for my needs. The prices are fair, the service is quick, appointments have worked well and I've been very satisfied. In my experience anyone that brings a car in for repair is at risk that the mechanic that analyzes your car problem knows what he is doing. I've had many years of car problems and I feel that these guys are among the top of places I've been for repairs and at reasonable prices. If you want to be gouged for service go back to a car dealer service Dept. read more