Came in to buy a new battery. Guys carried in my old one, tested it and when it was dead, they…read morebrought out the new one to my car. In and out of the shop in 5 minutes . Super friendly and helpful.

I rolled in there with a leaking radiator toward the end of a grueling road trip from California…read more They helped me get back on the road with the right parts, advice, and many gallons of water to make it home.

Craig was so helpful! This place is amazing 10/10. They were very efficient, helped us find…read moreeverything we need, and even helped us install our windshield wipers.

So rude and mean . Don't ask any questions or give eye contact . Let them ring you up , pay and…read moremove on .

Wonderful to deal with. Exclusive products, solid customer service. They've been around a while and…read moreare responsive.

I've been driving the Jetta for two days now with the new tune uploaded from the Kerma Q loader…read more This car is now Freaking AMAZING!!! It's better than when I bought it 12 years ago. That is the best tune and performance I could imagine. I can pass anything including a gas station The guys at Kerma know TDI's and how to work on them! Charlie M you were great to work with. Bryan Colorado Springs, CO. *** Back here 4,000 miles later*** After a good drive to Michigan and back along with other road trips I can truly say my TDI Rocks! I have never in 187k miles felt this car run so well. I would recommend the Q-Loader to anyone seeking a performance boost. My trip mileage increased 6 miles per gallon after the first tank. I have had several cold morning starts at 20F in the last week or so. I find my TDI starts faster with less crank time. Don't hesitate to do the Q-Loader it was very easy to do. Bryan

I was broken down with a dead battery on my motorcycle and these folks got me out of a huge bind. I…read moream an O'Reillys fan for life.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This place is a lil expensive but it's so worth it. Everyone who works here is so chill and nice…read moreand helpful. It makes for a great experience! Highly recommend.

The best service I've ever received at parts store. Drew is very helpful and knowledgeable. I had…read morehim check my battery. It was showing it was good but was showing failure. He got another tester and tested my alternator which showed it was over charging (a sign it's going bad and potentially damaging the battery). He also referred a couple of people that could replace the alternator for me.

Popped in for chains for a small car. Waited 5 minutes for the ancient clerk to ring up some oil…read more Walked across the street to AutoZone and was helped right when I walked in the door. Zero f___s given when you're on someone else's dime I reckon. Get some new help.

Henry answered these phone. Super rude and couldn't care less what I needed. Asked about tools and…read morehe just straight up said no without even hearing me out and hanging up. I wouldn't spend a penny here if this is how they treat potential customers..

Was stranded in the middle of the highway. No one would jump my car or work on it within the day…read more Came here as a last ditch effort. Everyone was extremely helpful and took great care of me and my car. Highly recommend the people here for anything car related. Helped me out greatly in my time of need

Tyler was awesome! Super helpful. Helped me find exactly what I was looking for. Highly recommended…read moreTyler and his team.

We have been customers for a while now. They always take an hour or more to deliver our parts. We…read morealways ask if it's easier for us to pick up the parts and they always say the driver "left". We are not even five minutes away. It's Ridiculous. We even had an employee tell us that they always leave our shop to the end and how she felt bad because we were only minutes away! With the amount of money we spend there you would think customer service would be better!

Employees are very helpful and the store has great amount of inventory. The location is great with…read moregreat visibility and lots of parking

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

I brought my car over to get a replacement for a damaged tire. I was told "30-45 minutes, we'll…read morecall you when it's ready". I came back after two hours of hearing nothing to find out that they didn't repair the tire and that the shop was closed for the weekend. I've had slow service here in the past but this is by far the worst service yet. 1 star is too many, but 0 isn't an option.