I have been thinking about how to word my review, in order to both acknowledge that I appreciate…read morePatrick having a very hard conversation about an incomplete repair that resulted in a catastrophic failure of my vehicle while in motion, resulting in my vehicle being totaled out, and him taking responsibility for an incomplete diagnostic that resulted in that incomplete repair, while also noting the challenges in getting to that point. Neither of us won in this situation, but I commend him for being accountable as a professional and a business owner, for not doing the complete diagnostic that would have saved both of us time and money. I will note that unlike most shops, the fee for the diagnostic is not deducted from the repair, even if you go with them to have the work done, which is a little disappointing, especially when the diagnostic was incomplete (replaced the axle but never completing the diagnostic up the line to figure out what caused the axle to be bending in the first place). That incomplete diagnostic resulted in work that was paid for, and paid for again somewhere else when I tried to drive it back to this shop, because the bearing/axle catastrophically failed, in motion, near another local shop, and when they put the vehicle on the lift and removed the wheel, the bearing exploded all over their shop and the axle had to be repaired again, out of my pocket, then and there to even get it out of their bay and onto a tow truck. It cost me even more to replace the axle the second time, because the ABS sensor also got destroyed. Both repairs were money wasted because if the diagnostic had been complete and thorough in the first place, my insurance company and I would've decided to total the truck out. Instead, I ended up throwing $4000 at a vehicle that I would have walked away from had I had the complete issue in front of me; the rear diff gearbox was the source of the issue and the whole back end would have needed to be repaired to solve the problem. Had I known that, and had they even properly diagnosed at that point, that the replaced axle was a symptom and not the actual problem, when I brought it right back after the first "repair" because it was having the exact same issue I just paid almost $2000 to be repaired , because the new axle was also bending right out of the gate, placing improper lateral pressure on the bearing, which eventually exploded, we could have both been saved a lot of time and money and truly scary driving when my vehicle was howling and shaking so badly that the new axle was moments away from completely seizing, in motion. A complete diagnostic off the bat, would have made this a completely different experience, and while I know removing a third body and actually inspecting the gearbox is a huge pain, when someone shows up with an axle issue, it would be common practice for any mechanic to look for the cause instead of just the symptom. I would have done that myself had I had a lift, the tools and extra set of hands handy, but that is exactly why I brought it to a professional mechanic to do the diagnostic in the first place. For what I was charged for a diagnostic, it should have been thorough, and if the cause of the problem had been properly diagnosed in the beginning, I would've walked away, happily paying them the diagnostic fee and making the decision to not proceed with any further repairs on a 21-year-old vehicle. That is how we both could have won in this situation. I'm giving the business three stars because I have other friends that I've had good experiences there and while I was personally not impressed with the work or the incomplete diagnostic and the headaches we both had as a result of a simple incomplete diagnostic and incomplete repair, I commend Patrick for having this hard conversation with me and taking responsibility for his part in this matter. I would likely take my vehicle there again, simply because others have had good experiences there, and because while difficult for both of us to have this conversation , Patrick took accountability to resolve this chaos as best as he could in the end. I respect that in a business owner, as I am also a small business owner. Beware however, that the diagnostic fee is not deducted from repairs, and also, that I am not the only client who has experienced incomplete diagnostic work with them. I hope they take this review as a chance to improve, versus just a criticism, because that it was it is meant to provide, an opportunity to do better down the line.

Came to this shop for a couple reasons, first because of the high star rating and second, their…read moreability to get me in within a reasonable time as I was traveling in the area on a hunting trip. Everything started really well, customer service lady was friendly enough and took great notes about my request and issue. I had already diagnosed my main problem, which was a transfer case chain needing replaced. They quoted $1600 for the labor because I already had the part which was fine. I dropped the vehicle off on a Monday and they said it would be done by Friday. Perfect timing because I had plans to leave Saturday morning. A couple days go by and I call them to get an update, this was Wednesday afternoon. They said they had it on the schedule to be worked on Thursday and again would be done by Friday. Thursday comes and I call again to find out about progress and plan logistics of picking the vehicle up on Saturday as they are closed weekends. The lady has me wait and I speak to the "mechanic" working on my vehicle. He tells me my transfer case is "trashed" , they found chunks of metal (duh probably from the chain) and that I need to replace the whole transfer case with a new one that they have to order and it won't be in for a few days. I ask how far along they are in the repair and if they have the transfer case open. They respond that they haven't gotten that far and that the transfer case was empty of fluid but that they hadn't opened it up, because they thought it would be a waste of labor since they said I needed a new unit. This was a huge red flag. How do you diagnose a transfer case without opening it up. Short answer is you can't. After a few minutes of them trying to convince me to spend $3600 on a new transfer case and discourage me from driving the vehicle. I decline that service and told them to put fluid back in the transfer case and that I'll take the vehicle back home at my own risk and fix it when I return to Arizona. Long story short they charge their "diagnostic fee" if you can even call it that. (Extortion fee) and they charged me for 2 quarts of transfer case fluid even though dry capacity for my transfer case is only 1quart, and I take my vehicle. I then proceeded to drive my vehicle back to Arizona 800 miles and schedule a service at a local shop in AZ. I drive the vehicle for 2 more weeks daily back and forth to work with minimal issues. The shop in Arizona charged $1100. It was in fact the transfer case chain was worn and "loose" the shop also replaced the 3 seals for the output and input shafts ($100). And inspected the gears and bearing for any excessive wear and found the transfer case to be a good shape. I don't know if AutoMotives LLC just doesn't like some jobs and if they don't they try and upsell to discourage or they just do this to unknowing people to try and get more profit. All I know is that I was very disappointed in their dishonesty and I'm glad I listened to my gut when the red flags started going up. Just wish it wouldn't have cost me my time and unnecessary money for nothing. I really wish they would have just fixed what I asked and they would have gotten my $1600. Instead they tried to pull a fast one, either out of ignorance or actual mechanic knowledge or lack of wanting the work, or maybe because I was from out of state.. who knows. Buyer beware.

It used to be difficult to find quality reasonably priced automotive repairs in Breckenridge. About…read morea year ago I stumbled on Airport Road Auto Repair. A short time later the starter on my 2006 Jeep broke down. Give Airport Road Auto a try I thought. They quickly diagnosed the problem, gave me a price and did the work. More recently I had an unusual problem with the same Jeep wrangler. Airport road gave me an appointment, quickly diagnosed the problem and quickly did the necessary work for a very reasonable price. The staff was both professional and friendly. I would definitely recommend Airport Road Auto for any and all vehicle repairs. Rj Leblanc Breckenridge

Quick service They know what they are doing…read moreRecommend So convenient for those who live here Quality service Good value for money

We had to suddenly replace our brake pads on our car trip and they got us in, got the repairs done…read moreand got us a rental car with no hassle very friendly service and wanted to make sure that we were completely taken care of

I was passing through in my 2000 Dodge Ram RV van and in desperate need of brakes. Being Saturday,…read moreI thought I was going to be delayed two nights waiting for Monday and maybe longer until a shop could fit me in. I showed up at 9am when JH Mountain services opened and Adam got my brakes replaced and got me back on the road the same day, keeping my trip home on-schedule. Thank you to Adam and the crew at JH for taking such good care of my van.

Got a flat cruising down the I70 hill towards Dillon. Slided into this place and they fixed the…read moretire quick and nice. The journey continues. Helpful staff. Nice establishment. Give them a try. You'll be glad you did.

I can't say enough about my experience with Utopia today. I had a strange thumping noise as I was…read moredriving which sounded exactly like a flat tire but the tires were fine. Googled possible causes and one was loose lug nuts. Went to Utopia and even though they were extremely busy they immediately came and tightened the lug nuts. Driving still produced the sound and finally when I parked I was able to see that one tire had a large pancaked piece of asphalt on it. When back to Utopia and they immediately had a friendly young man come out and pry it off. No charge, just friendly efficient service. Thank you Utopia!

Outstanding service! My family got caught in the engineered traffic jam at the Eisenhower Tunnel on…read morea busy ski Sunday, and our Toyota Sequoia overheated. We had it towed to Summit Automotive, and by Monday, they knew we were stranded and made us their top priority. The staff was professional, and the owner was fantastic. Great service, fair pricing, and a fast turnaround!

Just had my SUV taken care of at Summit Automotive Group in Silverthorne with Jim Tinsley. Had new…read moresnow tires put on and they added the winter formula for the wiper fluid & coolant too. I was in and out of there within an hour! They have competitive prices, a friendly staff and Jim is a fantastic business owner who knows how to treat his customers right so they always come back! He even made sure my brakes were in good condition and checked the milage to see if I needed an oil change too (all ok there!). Go in and see Jim now since its time to get the car serviced before winter. This way, you don't have a vehicle breakdown or get stuck in the snow or end up in a ditch driving with the wrong tires on! Be prepared, its going to snow on Thursday! Diane W. Customer since 2001 Silverthorne, CO 10/9/2023

My son was driving to Avon to visit a friend when his truck suddenly became inoperable. Not knowing…read morethe area at all, I started calling around for mechanic shops we could tow it to and found this place on Google--figured we'd start there and see how it went. From the very beginning, they were upfront and honest, letting us know (especially with it being around the holidays) that they might not be able to look at the vehicle right away, which we completely understood. The very next day, they diagnosed the issue and took the time to call and clearly explain what was going on. They were incredibly communicative, kind, and fair throughout the entire process. In a stressful situation, they made us feel taken care of and confident we were in good hands. Go see them--they will absolutely take care of you.

Passing through with a foreign, Manual car having some issues. They're the only place in the area…read moreopen at 7:30. Mike was great, read our engine and did a test drive of the car. Great repair shop and we received great service. Glad we picked the right one. Hard to find a shop as versatile and able to deal with a wide range of automobiles.

Had a great experience with Subie Shop in Breckenridge. I live in the metro area and on one of my…read morefrequent visits to Summit County, my clutch gave out. These folks replaced it within 2 days and at a reasonable price. Knowing that I did not live locally, they could easily have not given me the attention that they did. Highly recommend! And they know everything about Subarus that there is to know.

very rude people who can't take criticism of any kind even if you just don't like their rate and…read morewill personally attack you if you say you're not a fan of their prices and try to make jokes that your old car isn't worth the money. They're seriously out of their minds. all I said is I wanted to save my old car and made a mistake and hurt it and they gave me their price, I made a joke about it and then they proceeded to call me names, and make inappropriate comments toward me and harass me. all because I said I didnt like their prices they called me nasty, idiot, and loser and said to give my parents their number so they could say how badly they raised me and harassed me about having a Colorado Springs phone number because they apparently only serve people born and raised in summit county.

It was VERY busy when I showed, came in for a transmission flush and oil change. Aiden…read more(especially), Victor and the entire rest of the crew did an absolutely amazing job! They were very efficient and all had amazing customer service!!!

Fast but they made my check engine light go off snd i had to take it to the dealer to reset itread more