Communication thas all I ask u have car for 4 days parts did not come would u told me I would car…read more brought back when arrived 4 days no call

Shelly and the team at Eagle Valley Autobody are absolute gems. Can't believe it took me so many…read moreyears and bad experiences at other auto body shops to find this place! I literally drove up to see if what they thought of my broke bumper and Shelly took the time to answer my questions, take pictures and provide clear instructions on how to file a claim with my insurance. She was always responsive and provided superb customer service throughout the entire process. It is so hard to find such wonderful admins these days! When the car was fixed, it was shiny and clean when I got back in it. Would 100% recommend to anyone looking for a reliable and professional autobody company in the Eagle/Vail Valley!

I could not be happier with everyone I dealt with and the work that Gerber CollisionI did. I knew…read moreit was going to take about week to fix my car. I got a text every day letting me know about their progress. I needed to get a rental car. Gerber arranged to have it there when I dropped off my car. When my car was done all I had to was go to Gerber pick me car up and leave the rental with them. Also, it was they completed. The work 2 days earlier then they quoted me. Since I live alone, all their help meant so much to me. I 100% recommend Gerber Collision & Glass. Thank you, Jeannie Cox

I am new to the Valley, so it was no surprise that the snow bank I had hit was cement. Live and…read morelearn. A dear friend recommended Kasi at Gerber Collision. Kasi and the entire staff made this awful situation very easy. Everything was fixed and they even cleaned my car. I was so embarrassed because it was filthy. Gerber Collision is the best! Thank you.

I have worked with Silverthorne Auto Body twice in the last few years, and I definitely recommend…read morethem. They will take the time to listen to your concerns, and my sense is that they were very honest about the work that needed to be done. That is not the case with national brands in this area, who do not even want to talk to customers face to face.

I don't typically write reviews but after my 8 week ordeal with Silverthorne Auto Body (SAB), I…read morefelt the need to share. I first contacted SAB at the end of August, I'm a local and they had good reviews. I initially called and emailed them to confirm they had capacity and sent them the damages estimate from the insurance appraiser. Mitchel said "yeah it should be fine, let me look over the appraisal and I'll call you back"... and then never got back to me. After 3 weeks of waiting and asking when I could drop off my car, we decided to drive to his shop and speak in person, and ultimately left it there with him to begin working on it. Mitchell said this would be a big repair, with far more damages than the 8k estimated and would take 6 weeks. After 3 weeks we called for an update, in which Mitchell said it would actually be 16k in repairs and that he was submitting the paperwork to my insurance today. A few days after not seeing any further correspondence, we call Mitchell again and he tells us the insurance company has asked for more photos which he is sending today. A few more days later, we call our insurance company to ask what the hold up was about. Turns out he has not submitted anything. So we call Mitchell back, now frustrated, and he claims the insurance website/portal was difficult. We decided to wait one more week for updates/progress since I was out of town traveling for work. Now late October, our insurance company has not heard a thing from Mitchell, they call him directly to try to assist and it is decided that my car will be towed down to Denver to a different auto body shop. My car arrives the next day and we find out that Mitchell had never even taken my car apart to inspect the 8k in addition damages that he claimed it needed. The new body shop in Denver immediately took it apart and order parts and said it will be done in 2 weeks. My conclusion here is that Michell is a liar and I would not recommend anyone take their car here for service.

AJ was awesome. Great team here at MidValley. Awesome communication and they went to bar for me…read more They helped me out when the frauds at my insurance company were too busy making numerous mistakes. Highly recommend them.

THESE GUYS ARE THE BEST ive never had a better car repair…read moreexperience then when I found midvalley auto body. someone hit my car and I didn't report it for months.. then I didn't follow up in timely matter. I was just so afraid I blew it and it wouldn't be covered. I barely had deductible money And my husband had just bought me the car. Lets just say I was frozen in fear. I walked in and the guys there took car of everything. I never had to talk to insurance agents. He just listened to me and then quickly made all the arrangements. I got my car back - it was detailed and looked brand new. 'I went in more recently to get a new light panel. He found me best deal possible. lastly, the bathroom was the cleanest I've ever seen in any auto shop. im so grateful I walked in there. I'll be back.. even sober , my driving isn't great! haha lisa fox, minturn Colorado

We took our Tacoma there and these folks did great work. Super friendly and the truck who got hit…read moretwice on Hoosier Pass looks fantastic!

I recently had Breckenridge Collision Co do some body work on my car after being involved in an…read moreauto accident. I couldn't be more satisfied. Not only did they do a fabulous job, they were easy to work with!

We just drove by there and they fixed our door, gave us some advice to what to do about the broken…read moreparts, and offered to order/ find some for us.

My RAV4 was rear ended and needed repairs to trunk and back bumper. Working with Wendy at Alpine…read moreCollision was a fantastic experience. She was nice and communicative. They worked directly with the insurers to minimize the work I had to do. I also needed some minor service done (oil change, tire rotation) that she coordinated for me. Best of all, my car was spotless when I picked it up. Felt like a brand new car. Would 100% recommend them and will be back if I ever need work done again.

I've heard so many good things already before coming but I'll have to add to it! Super…read moreprofessional, quick, and nice people. I even brought them a really dirty truck like an ahole and got a freshly washed truck back. I can't recommend them enough.

This man is a god send. He had a full garage, took time without an appointment to provide me a…read morequote within less than two hours. He is better than going through any insurance company. Reliable and responsive!! Highly recommend!!!

I can't say enough great things about Caliber Collision! Recently someone hit my truck in the…read morebumper, and I brought it here for repairs. From start to finish, the customer service was exceptional. Sarah at the front desk is incredibly friendly, kind, and helpful--she made the whole process so smooth. But I especially want to highlight Josh, the technician who repaired my truck. He is truly skilled, smart, and extremely knowledgeable. He took such great care of my vehicle that you would never believe it had been hit. The truck looks absolutely brand new! This is actually the second time one of my trucks has been hit, and both times I came to Caliber Collision. Both times, they delivered outstanding work. Their quality, professionalism, and attention to detail are unmatched. Thank you to the whole team for going above and beyond. I highly recommend Caliber Collision--they truly deserve more than five stars!

ZERO STAR RATING -- POOR QUALITY WORK BUT THEY MAKE UP FOR IT WITH CARELESSNESS AND POOR CUSTOMER…read moreSERVICE. The dealer damaged our brand new $100K truck and took it to Caliber Collision in Silverthorne for repair. 1] The quality of the paint job was terrible. Color did not match and has multiple "fish eyes" throughout the paint. My wife painted our Jeep fenders in our garage and it looked better that Caliber's work. We had our older truck repaired in Mexico by two guys in their yard and it looked brand new despite having to match the 10 year old paint. We had a car restoration expert look at the paint repair and he was appalled that this paint job was performed by a body shop. All the work needs to be redone. 2] They had removed the window "belt" molding from the exterior of the window and in the process broke it and had to order a new window molding. They proceeded to park the truck outside with rain/snow forecast for the weekend. They did not seem to care that water/snow was going to leak through the gap into the inside of the door. We noticed it when we check on the truck and put some tape over it ourselves. 3] They parked our brand new expensive truck backed into a large tree such that the branches were rubbing the back of the truck and scratching it in wind. Friday evening we asked an employee that to pull the truck forward out of the tree......when we checked on it Saturday morning it had not been moved. We ended up cutting away the tree branches ourselves. 4] Though we were told the truck was "ready" they left the inside of a new truck filthy! Will have to be detailed. The response of the owner to the above? A flippant "so sorry, hope you have a better day." Don't take your vehicle here unless you our a masochist.

We only go to this shop. They do great work and work well with our insurance company to make it an…read moreeasy process.

As a broker who owned an insurance agency for over 40 years in the Roaring Fork Valley, I will…read morestate unequivocally that Keith Williams, Valley Collision's owner, provided only one level of service to my clients and friends-- The most superlative, consumer friendly service and expertise. My experience has has been that of 110% satisfaction with Valley Collision.

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

I will have to say that I was pleasantly surprised as the District Manager (Bill) reached out to…read moreme yesterday before the end of day. He was very apologetic about my poor experience. He was onsite today and personally took care of ensuring the service was nothing short of exceptional. I greatly appreciate the level care I received today. He is working to ensure everyone receives a great experience and truly cares about his customers. Sounds like there was some technical difficulties with their scheduling system that happened that added to yesterday's issues.