I have a brand new set of Michelin Defender tires on my Honda and somehow managed to get a screw in…read moreone. With a not so slow leak and the time crunch of trying to catch a flight at Denver International mid day, well needless to say I needed a hero. Just happen to stop at Vail Garage to ask for help and for goodness sakes, did I ever find not 1 but two heroes. Peter and Travis were awesome in getting my tire fixed in under 20 minutes. Im so grateful our paths crossed when it did as they saved the day and I made my flight on time. The kind team of Travis and Peter get my vote for Best Auto repair shop duo.

Peter is the best. He has repaired my son's Nissan Xterra on two occasions, replacing a failed…read morealternator and then a failed power steering pump. The work was done expeditiously and at a very fair price. Tucker works for Vail Ski Corporation and needs his SUV to commute to and from work. He was able to drop the car off after hours and the work was completed as soon as Peter was able to obtain the parts. I highly recommend this highly competent and extremely honest individual!

Tomas at AST mechanics is the best! I was in town for a conference when my check engine light came…read moreon. He was kind, helpful and honest. He had my car up and running so I could make it home safely! I appreciate him so much. I'm so grateful for his kindness and honesty. I find as a woman it is hard to find an honest mechanic. Tomas is definitely one of the honest ones!! Thank you so much!!

Got stuck w/ a failed alternator while working in the area. If you're unfortunate enough to be…read moreforced to get a repair in this area you're going to pay through the nose at AST Mechanics. They know you have limited options in the mountains and their pricing is unbelievable. Charged 8-HUNDRED dollars for a part that costs $250 at the local parts store. Then charged $186/hr for labor. This was AFTER getting $170 for the 2.5 mile tow that took almost 3hrs from dispatch to final load up. After explaining that the part price seemed a bit excessive. Tomás (the owner) says "You know how this goes, we have to markup our parts." Taking advantage of fellow small businesses, those who don't know, or care, about reasonable pricing, or anyone in a bind.

I will have to say that I was pleasantly surprised as the District Manager (Bill) reached out to…read moreme yesterday before the end of day. He was very apologetic about my poor experience. He was onsite today and personally took care of ensuring the service was nothing short of exceptional. I greatly appreciate the level care I received today. He is working to ensure everyone receives a great experience and truly cares about his customers. Sounds like there was some technical difficulties with their scheduling system that happened that added to yesterday's issues.

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

Connected the positive incorrectly when replacing batteries so it was touching the frame and caused…read morea short to ground that almost burnt down my 60k van. Had to take it to another shop after 3 months of trying to figure out the issue, when the problem was solved they denied it and and blamed it on a faulty alternator. Intake pipe blew off because they didn't tighten it and my radio doesn't work after they worked on it also. Also damaged one of my custom center caps and didn't tell me, just half ass glued it back together and badly damaged a wheel while mounting new tires, told me the alignment I got was free due to the damaged wheel, but come to find out they didn't even do an alignment due to my vehicle needing new control arm bushings which they failed to mention. Their schedule is an absolute nightmare, they will forget you have an appointment and your car will sit there for days to a week before they touch it. Cost thousands to reverse the issues they created. Nick and Robert are great guys but Rado is shady and I have my doubts about their techs.

I want to preface this by stating that I drive a high-mileage car that sees heavy use. While this…read morestory is somewhat circumstantial, I believe my conclusions are reasonable, and I hope readers will consider them when deciding whether to use Vail Auto's services. Unfortunately, I have had several concerning experiences with Vail Auto. Over the past two years, they have been my primary shop for general maintenance and repairs. However, in late October or early November, I took my car in for a routine oil change and tire rotation. A couple of weeks later, while driving to work, I suddenly heard a loud banging noise, and my car began to shake violently. I immediately pulled off the highway and stopped at a nearby shop, where I was told that my wheel had nearly fallen off. Three lug nuts were missing, and of the two remaining, one was cross-threaded. The mechanic informed me that I was extremely lucky my wheel hadn't detached entirely. After $250 in repairs to replace the studs and missing lug nuts, they reattached my wheel, and I was back on the road. In early January, I returned to Vail Auto for another oil change and tire rotation, mentioning the previous incident. They performed the work and noted that one of my studs was still damaged. To their credit, they covered the cost of the repair due to their prior mistake. Fast forward to early February--I was driving back to Avon from Denver when my car began shaking and making a terrible noise. Remembering my prior experience, I stopped immediately. Since it was a Sunday night, I had no choice but to get a hotel and take my car to a local shop in the morning. After an inspection, they found that my wheel hub was badly bent and my brake rotor was damaged from prolonged driving on a failing hub (the noise was the result of my brake rotor going bad). The extent of the damage led them to ask if my car had experienced any major impacts. The only incident that fit was my near-wheel-loss a few months prior. The shop suggested a strong possibility that the two were related. The repair was quoted at $1,200 but ended up costing me $1,000. At their suggestion, I reached out to Vail Auto with my concerns. However, they outright denied any possibility that their negligence had caused the damage, insisting that wheel hubs and bearings "just wear out" and that my issue was unrelated. A simple search will show that wheel hub and bearing damage is a well-documented consequence of a loose wheel. I am now $1,250 out-of-pocket for repairs--all within months of the initial incident--and the likelihood that this was mere coincidence seems slim. Looking back, this wasn't the first time I had wheel issues after a visit to Vail Auto. On a separate occasion, I drove home after an oil change and tire rotation--less than two miles away--only to discover that a lug nut was completely missing. My warning to those considering Vail Auto: Can you trust a shop with major (or even minor) repairs when they have repeatedly failed at something as basic as properly securing a wheel? This requires minimal skill--just attention to detail. Can you respect a shop that refuses to stand behind its work, dismisses legitimate concerns, and ignores the opinions of multiple other mechanics? I can no longer trust or respect Vail Auto and will not return for service. I have been stranded twice and spent over $1,000 on what very likely resulted from their negligence. Their refusal to take accountability is disappointing. I believe my conclusion is logical, and I hope you take this into account when deciding where to service your vehicle--before you find yourself stranded or facing unnecessary expenses.

Mechanic is honest and very helpful! We broke down while staying in the resort so we had to get the…read morecar fixed to get back on the road! He was highly recommended by the locals and we can pass this recommendation on!

I had my daughter's truck checked out today by Vladimir at Avon Auto Mechanics, and I've gotta say,…read moreI was seriously impressed. I asked him to give it a thorough look--ball joints, brakes, fluids--just making sure everything was solid before she heads back to California. Vladimir was super professional, called me back right away, and really knows his stuff. In the end, everything was good to go. It's just great to come across someone this honest and knowledgeable. If you need a mechanic in the Avon area, I'd absolutely recommend him. I'm halfway tempted to move to Avon just to have him close lol. Thanks Vlad

Josh and the SCART team were such a fantastic help to my wife & I during our recent trip from KS to…read moreBreckenridge. Our 2019 RAV4 literally died in the Eisenhower tunnel. Luckily it restarted and we made it out of the tunnel and on to Breckenridge. Josh and his team diagnosed the issue quickly and gave genuine, real next-door-neighbor friendly type advice. They went above and beyond. Huge thanks to he and the team for being straight up, trustworthy guys.

Davion Draper was fantastic; Davion showed up on 1-70.E. 2/20/2026 5:00pm.going…read more(Toward.Eisenhower.Johnson tunnels) with his tow unit & offered to pull me to tunnel opening at no charge; mind you I'm driving a Semi-with-53.ft Trailer) ---------------------------------- I had installed 1.chain on each drive unit but that wasn't getting me going so Devion hitched a Tow strap to front of Semi & pulled me to tunnel opening. ----------------------------------- I absolutely believe God had sent Devion my way as I was going no where fast with just 2 drive chains. Devion your an absolute blessing the world needs more Devon's. A big shout out to "Jerry" who also assisted Devion just before Devion hooked Semi to his unit & began pulling.. If your ever in need of Devions service he is "Ski.Country" Towing & Auto Repair in Silverthorne, CO. 970.668.3093..thank. you.

Truly one of the best experiences I've had with a mechanic…read more I called Chris after my transmission blew on the pass and I had to leave my car in Vail (I live in Denver) for a while. Another mechanic nearby had quoted me upwards of $10,000 for a new transmission which was 90% of the price of the car. Chris was super frank and helpful in explaining that doesn't make sense, and could be done much cheaper. After some discussion I decided to ask him to tow the car across the street from where I had it dropped off, and decided to pay $3300 to put a used transmission in the 2010 Subaru Outback with as many miles on it as the car. I commuted in Denver one way or another for a few weeks which was admittedly a long time, but I planned on buying another car anyway and told Chris I wasn't in too much of a hurry, and his lot was jam packed with cars (a good sign). After some time had passed I hitched my way back up to Vail and picked up the car, it was in great working condition and was 1/3 the price the other guys quoted. Chris was super helpful and patience answering all my questions and concerns over the phone and very responsive to my sometimes frequent calls! Managed to get a few thousand dollars back on a car that otherwise would have been scrap metal thanks to this guy. Huge thanks to Ascent and the crew there and for all their help! If you're broken down in Vail or nearby ask the tow guy to take you HERE!

Lots of room for improvement in the honesty department. 1…read morestar for being kissed while being fkd. Luckily for me, I have years of personal experience and 6 months in a professional shop. I paid for a full inspection which includes checking fluid level checks. I specifically requested the rear differential fluid to be checked. The receptionist stated "oh yeah we check all the fluids" After picking up my vehicle and receiving the estimates, which were over $3k, for needed repairs, I drove straight home to check the "needed repairs " on the estimates. It was stated that my driveshaft was about to come apart which, would cause catastrophic failure. The u-joints at both ends of the driveshaft were in perfect, lubricated condition. The receptionist relayed information from the mechanic stating the driveshaft connections were so bad, that a catastrophic failure could happen at any time. There are grease fittings at every joint along the driveshaft assembly. You would hope the mechanic would've given them a shot of grease instead of sending me on my way with such a dangerous condition. Nope! Part of the estimate they gave me was for changing the fluid in the rear differential. The fill hole wasn't touched. How do I know this you might ask? Because the area surrounding the fill plug was dusty/dirty and bone dry. As soon as I began unscrewing the fill plug, fresh gear oil began to leak out, which would've been wiped off or wet at least, proving it was never checked. Finding a great mechanic is like finding gold... no gold here folks.

Ean and Chris are reliable and honest and know what they are doing. They have been maintaining my…read morevehicles for several years and have been nothing but honorable and professional. I have had huge contrast near the valley at the dealership even to go so far as to tell me I need parts replaced that don't even exist so I trust these guys and will follow them as they change locations and name to Performance.

They make me wait hours just to check my radiator and they wanted to charge 400 dolars to change a…read moreplastic, its too much, they are crazy, at the end i just go to another place and they charge me 60 dolars to change the whole radiator.

Bill is an amazing human being! I had the need for a tuneup w all ne wpligs and wires and bill…read morecame to my home and did it all in about an hour. I can't say enough about Bill, we hung out talked all while he was working on my 4runner. He fixes it like new! Having bill come to me just made our lives so much easier! I could go on and on about him but now everyone knows why he has a solid five star rating! I will never take my car to anyone else.... Customer for life! Bryan

Charged me 50 bucks to install a battery , then when he was asked to install a clamp my car comes…read moreback with 18 different codes , I do not recommend this business and either do others in the area , bill has been shady at times and the community tells about it.

Andrei was prompt in answering the phone and giving us an acceptable quote to tow our truck to the…read morenearest tire shop. He showed up on time and was very professional and friendly. Weekend started out crappy and he helped turn it around real quick, thanks again!

Affordable Towing is anything but. $120 cash only boot removal. Total rip off, and you know they're…read morejust pocketing the cash. This is Avon police sanctioned "legal" extortion. They also use a semi permanent sticker that they refuse to remove. Would be vandalism in any other city.