Thank you Tim and Team from Excellent and prompt service. Very impressed with your reliability…read more Highly recommended. Moving from the Bay Area to Texas not easy but your company makes it light for my daughter. Best, Arthur Lagasca

Updated: The customer service rep (Michael) was really great…read moreto work with. Great communication, worked hard to drive towards resolving the issue to my satisfaction. Therefore I'm updating my review to 4 stars based on his service alone.

Fast and friendly service every time. Great local resource for Tiburon. I often use their color…read morephoto copying.

Always there, always professional, always friendly, always honest, always ready to help--with a…read moresmile. Can't count how many times this wonderful local business, run by a wonderful local owner, saved me with last-minute notary needs. Can't imagine the hardships if Tiburon Mail Service weren't there to meet our needs! May it flourish well beyond. 2026!

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

I Had a great experience with Jay's Small Moves. Omar was very professional, efficient, and…read morehandled my belongings with excellent care. I will definitely be recommending Jay's to all my friends. The service was very affordable, and had straightforward pricing. They came with their own equipment that makes sure your belongings are secure in transportation. I can't give enough praise to this business. I'm overall super happy with the quality of service!

The movers from Jay's Small Moves were professional, efficient, and went above and beyond to be…read morecareful with our belongings with many flights of stairs, disassembling and reassembling when needed. They carefully and amply wrapped furniture for protection where needed. We had some random stuff in bags from when we ran out of boxes, which they proceeded to pack into boxes of their own (and unpack on the other end!), making sure there was no unnecessary work left over for us. We had many recommendations from friends to go with Jay's Small Moves, and we're so glad we did. It made a huge difference in the stressful process of moving to have such experienced, courteous, helpful professionals. Worth every penny and we will certainly call them again next time.

Greg and the whole Flagship crew made my cross-Bay move from San Francisco to El Cerrito easy,…read morequick, and painless! They arrived promptly at 10am, and brought all the materials needed to help pack up my apartment thoroughly and safely, including hand carts, plastic wrap, and moving blankets. After arriving at my new home they paid careful attention to where I wanted my items placed, and even put down rugs in my living room and office before the heavy furniture was assembled. They are communicative, careful, kind, and incredibly professional. They even mailed me an item I left behind in their moving truck! I would recommend them 100%, and will definitely be using them for any future moves I need to do.

I contacted Flagship to provide a quote for my upcoming move. Their price was very competitive - so…read morethe job went to them, finalizing the "out-the-door" price ( less tips...) via email. I was moving to Sacramento so was really wanting an early start, the earliest they could get to Novato was 10:00. If I wanted to pay an additional ~$200, they could be there an hour earlier.. after they picked up the lease truck. They showed up and got to work right away, the first stack of 3 totes was placed on a moving dolly which promptly tipped over and spilled the contents in the street. I suggested they use my handcart going forward, which they did. The crew was excellent, worked diligently through the day, no complaints. The issue came at the end of the very long and stressful day. The final bill I was presented with ( hand scrawled on a generic "Job Order" form) was way off the agreed price. Items that were quoted in email as being included were charged, additional costs for extra labor hours (an hourly rate was never mentioned, discussed, or agreed to).Similarly there was a charge for trucking. Trucking was casually mentioned, but with no approximation of costs. I called the owner to seek some resolution, but he became very defensive, and actually lied about what was agreed to.The exchange quickly devolved into a argument which ended up with the owner hanging up on me. To me this whole episode is a classic case of "bait and switch", low bid to get the work - extraa charges to follow. If you are happy with that, then on your own head be it, you have been warned.

Firstly their fees are above market price and the have a 4 hour minimum charge so if you move takes…read more3 hours you pay for 4. They also requirement payment in full at the time of booking. So they arrived without the keys to open the back of the truck so they had to wait for their boss to bring the keys. Then after they loaded the took what I assume was a 70 minute lunch break because when I called to see where they were they said they finished loading 40 minutes ago and they were taking another 30 minutes. Conveniently this mandatory break postponed their driving time to coincide with peak hour traffic turning a 50 minute drive into 2 hours. They arrive at 12:00pm to start loading this exact move was performed by another company 12 months early and was completed in around 3 hours. This move took until 5:30 pm. They turned a 3 hour job into billed me for 5:30 hours. I was furious because I had been waiting for them to arrive for around 2 hours. They talked to their manager and he offered me a discount which I understood to be a reduction in price to $350 after having paid around $750. However they ended up charging me an additional $350. When I called to discuss this they claimed that was a reduction in what they should have charged me!! This experience was ridiculous and wreaks of unethical business practices. I definitely do not recommend doing business with them.

From the owner: Trust us to make your move feel like a breeze; we're skilled in all aspects of relocation from…read morepacking to unloading.

All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

I have mixed feelings about my move. On one hand, booking was very easy and Pure Moving was able to…read moreaccommodate my move in 2 days notice. My movers communicated when they would arrive and showed up on time. I feel they overall handled my belongings with care and things went smoothly and efficiently. I was moving things from a 10x10 storage unit into a 1 bedroom apartment about an hour and a half away, with 1 stop to pick up a couch along the way. Total time took about 5.5 hours. On the other hand, things got weird when it was time to pay. I didn't appreciate feeling pressured when they tried to tell me that a 30% tip was the standard. I gave them 20%, which I felt was a good tip and standard for a good job. I was also pressured into writing both a Yelp and Google review, leaving them 5 stars as they hovered over me. I am coming back and editing my review now that I've had time to reflect on things. This explains all of the 5 star reviews!

I'm going to leave an unorthodox review for Jay's Small Moves. I had an extremely last second move…read morerequest which the company could understandably not accommodate, so I did not use the service. However, I wanted to acknowledge the old school professionalism displayed after I was told my move request couldn't be done on such short notice due to their schedule being full for the day. They provided me with the names and phone numbers of two of their competitors who they recommended as excellent alternatives. I couldn't help but share this story which reflects positively upon this business, and I will definitely use them for future moves.

I've used Jay's Small Moves for several moves small and large and they always deliver. Great…read morecommunication beforehand, I love that you can call and speak to someone or email. Day of they provide wardrobe boxes to move hanging clothes and lots of blankets and wrap to protect furniture. The movers have always been great and Emanuel and his crew that moved us this weekend were the best. So considerate to us and conscientious of our stuff and putting in all in the right place in our new place. And it was impressive how they hustled up three flights of stairs!