If I could give this place zero stars I would. Not because the food was awful, although it wasn't that good. The service is extremely poor. I have been to a plethora of restaurants but the lack of care and obvious rudeness is truly astonishing. After being seated the waiters ignored even providing a drink menu for longer than 15 minutes. Once the food was ordered we were asked if we would like it all at once or gradually. We ended up choosing the latter. This is not a necessary accommodation but since we were asked we gave our opinion. The food took over 40 minutes and came all at once. Some of the dishes were lukewarm while some were hot. We requested the steak be medium and rare and received it well done. Either way, up till this point my guest and I are not particularly critical as mistakes can always happen. During our meal the server did not ask if we needed anything or even asked if we wanted to some water. My guest asked for a ginger ale that took 30 minutes to receive. After sitting at a table for an additional half an hour after finishing our meal and our plates not cleared I requested the waiter for the check. Mind you, this entire time we have just been sitting here and he has been walking past our table as if we ceased to exist. He told us he was a bit flustered from the number of tables he had to serve that night. Understandable. However, it took him another 40 minutes and a broken wine glass later for him to bring our check. I've worked in the service industry before, there is no excuse for not bringing a guests check for 40 MINUTES. I'm more than willing to accommodate for any person to have a bad day or make some mistakes. But in this case, it was clear that he willingly ignored us, consistently walking to the table adjacent to ours, and the "fallen" wine glass while I went to the restroom in front of my underaged sibling, was the icing on the cake. If you respect yourself, stay away from this place and it's hazardous waiter. I will point out one thing, the server bringing our food was a woman and she was nice, as well as the kind waiter with the tattoos and the host that was seating people. If the owner is reading this, it was a bearded man with slick backed black hair. I apologize if this was lengthy but I have never been so irritated to the point of writing a bad review EVER.
Edit* I did not look at the reviews prior to writing my own. Seeing past peoples experience it comes to no surprise this happened. The ambiance, the location, and the overall vibe of this place is great, so it's just a shame for it to be ruined by lousy service! read more