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Sarku Japan will always be a place that I know will have a solid quality of food to quantity ratio. Between the beef and chicken, I'd lean more towards the beef even though I usually prefer chicken because the sauce is just so good and makes it much juicier. The workers here are very friendly, and it's fun watching them cook the food in front of you. You can even ask them for extra sauce on top of the meat and rice and they'd gladly give it to you, free of charge.
This place is my go to when I'm here shopping at the mall. The portions here are huge at a very decent price. Me and my hubby will sometimes split a chicken teriyaki plate and share it as long as I don't douse it in chili sauce. The lines can get long but it moves fairly quickly because they are cooking teppanyaki style. Tender, juicy meat over rice, you can't go wrong !
8.2/10 Got the Chicken Teriyaki with double chicken and double veggies, and I opted out of the rice. The chicken was cooked well and the veggies were fresh and nicely done. Portions were generous, and I felt full and satisfied after the meal. That said, I'd honestly recommend getting the rice, it would've absorbed the teriyaki sauce and added more texture to the dish. Even without it, I really enjoyed the meal and will definitely be back. Service-wise, there was a long line but it moved quickly. It's located in a food court with plenty of seating, and everything was clean and well maintained.
Located inside Valley Fair Mall, food is always made to order. Their veggies still have a good crunch and the chicken is grilled nicely! Decent prices and definitely fulfilling. My go to when at this mall shopping.
Yesterday, I visited your restaurant and ordered the chicken teriyaki with vegetables. When I started eating, I found a large strand of hair in my chicken. It was absolutely disgusting. I approached the young man working there and told him that there was a hair in my food and asked if he could please replace my meal. Instead, they simply threw the food in the trash and all of them started laughing. It was a very unpleasant and disrespectful experience. I could see them looking at me and laughing, which made the situation even worse. At no point did anyone apologize or offer me a refund. It is very disappointing that you have employees who treat customers this way. Unfortunately, I will not be returning. 0/10
The foodcourt can be overwhelming with all the different options, yet Sarku Japan always hits the spot. You will encounter somewhat of a long line, but it moves fast and I take it as an indicator that you made the right choice. It is difficult to find another place with the same portions, price, and quality.
Yummy Teriyaki! I stopped by Sarku Japan while I was at Westfield mall. They are located in the food court on the second floor. Didn't really know what to eat that's a slam dunk, so I thought I'd tried chicken Teriyaki as it's one of my favorite dishes to eat. And wow, I hit a jackpot! This chicken Teriyaki was so flavorful and tender that I wanted to get another one to take home. The chicken was cut in little pieces, that I like, as it makes it easier to chew and eat. But one of the best parts is Sarku Japan is not stingy when it comes to serving size so the price is a good value! I will definitely return again because of the yummy chicken and the generous serving! The only negative part is I live in the east bay! But will definitely return again whenever I'm in San Jose!
Here is my two cents on the quality quantity in price of my order.... It was delivered by GrubHub in a timely manner... thank you GrubHub... This is the first time me eating. Sarku Japan... they were offering buy one get one free of teriyaki chicken.. plus I also bought two egg rolls .. The egg rolls were satisfactory, but they are only medium hot, not very hot temperature wise.. I also requested extra chicken and they gave me lots of extra chicken. I was impressed... they also gave me without asking soy sauce, but I also asked for hot sauce in which they complied... I also requested fried rice... I thought the fried rice was a little bit on the west side but as far as flavor goes, it was very good! For the price, including delivery I thought it was an excellent mail and you definitely should try it....
This is good if you're craving a quick over rice meal. The flavor is okay but better if you add sriracha. Sometimes the line can be long but they're pretty dialed in on efficiency.
I get this often when I want a quick lunch break during shopping. It's a decent quick meal. They make the food on a grill and have most of it ready. Only time you have to really wait is during the lunch and dinner rush. The go to dish is teriyaki chicken. I tried the others (shrimp and beef) it wasn't that good. You can swap rice for noodle (+0.80) which I always do. I also recommend getting extra sauce. Just ask for it at the end. The downside is that the veggies are always soggy as it's frozen veggies. It's not the best but a decent quick and affordable meal.
I order chicken teriyaki once in a while. I either get with fried rice or noodles. It is located in a mall. I usually order with ride share. If you are in Westfield mall try. I really like it.
Sarku Japan has been a go to comfort food since elementary school, one of my fav mall food places for sure. I remember when they used to do the samples of teryaki chicken on a mini uncooked pasta . This place gives so much nostalgia. I recommend the noodles option over the rice. What I love about this is how simple this dish is and you can get your source of protein, carb and veggie in one dish. The food still is banging and its still super affordable. It is a plus that it can be eaten in 2 meals unless you're a big eater! The service is super quick. Would be back for a quick easy cheap meal.
By far THE BEST Sarku Japan location when it comes to quality and taste!! Believe me, i've pretty much had it all and NOTHING COMPARES. If you don't want to take my word for it, the continuous long lines should speak volumes. Portions are big, granted we always order 2 types of protein vs the typically 1. I always make it a habit of paying a bit more to substitute the typical steamed white rice for fried rice or noodles. Food is always delivered piping hot, cooked on the spot, & although the veggies may be extremely over cooked in my eyes but they are always fresh. Be advised that the veggies are legit strictly steamed with absolutely no seasonings not even a sprinkling of salt!! 4 stars. This is probably 1 out of 2 regular eateries I religiously return to @ VF's food court. The cost is reasonable factoring in the amount given & food tastes good- what's not to like??
3 months ago
9 days ago
Don't go to this location, especially if you're Asian! The line cooks are racist and will cheat you!! Mom loves the food; but each time we come the cooks cheat us and don't give us our moneys worth! The Asian manager is too afraid the staff will leave and doesn't stand up for the customers. If you must have teriyaki chicken, like my mom does, I suggest going to their other locations!! read more
Wanted teriyaki chicken for dinner tonight and decided to have it delivered from Sarku Japan at Valley Fair. I've been eating at Sarku at various malls for many years and can almost always depend on having a good meal. I had the standard chicken teriyaki with mixed vegetables and steamed white rice. I was pleasantly surprised to see it came with an extra container of sweet teriyaki sauce, which I don't remember ever receiving previously. Overall it was delicious, except a few of the chicken pieces were overcooked and chewy. The extra sauce came in handy (would have liked even more) and I thought the mixed veggies and rice were well cooked. It was a decent sized meal that filled me up. read more
Sarku Japan will always be a place that I know will have a solid quality of food to quantity ratio. Between the beef and chicken, I'd lean more towards the beef even though I usually prefer chicken because the sauce is just so good and makes it much juicier. The workers here are very friendly, and it's fun watching them cook the food in front of you. You can even ask them for extra sauce on top of the meat and rice and they'd gladly give it to you, free of charge. read more
10 months ago
This place is my go to when I'm here shopping at the mall. The portions here are huge at a very decent price. Me and my hubby will sometimes split a chicken teriyaki plate and share it as long as I don't douse it in chili sauce. The lines can get long but it moves fairly quickly because they are cooking teppanyaki style. Tender, juicy meat over rice, you can't go wrong ! read more
8.2/10 Got the Chicken Teriyaki with double chicken and double veggies, and I opted out of the rice. The chicken was cooked well and the veggies were fresh and nicely done. Portions were generous, and I felt full and satisfied after the meal. That said, I'd honestly recommend getting the rice, it would've absorbed the teriyaki sauce and added more texture to the dish. Even without it, I really enjoyed the meal and will definitely be back. Service-wise, there was a long line but it moved quickly. It's located in a food court with plenty of seating, and everything was clean and well maintained. read more
3 months ago
Yesterday, I visited your restaurant and ordered the chicken teriyaki with vegetables. When I started eating, I found a large strand of hair in my chicken. It was absolutely disgusting. I approached the young man working there and told him that there was a hair in my food and asked if he could please replace my meal. Instead, they simply threw the food in the trash and all of them started laughing. It was a very unpleasant and disrespectful experience. I could see them looking at me and laughing, which made the situation even worse. At no point did anyone apologize or offer me a refund. It is very disappointing that you have employees who treat customers this way. Unfortunately, I will not be returning. 0/10 read more
The foodcourt can be overwhelming with all the different options, yet Sarku Japan always hits the spot. You will encounter somewhat of a long line, but it moves fast and I take it as an indicator that you made the right choice. It is difficult to find another place with the same portions, price, and quality. read more
Yummy Teriyaki! I stopped by Sarku Japan while I was at Westfield mall. They are located in the food court on the second floor. Didn't really know what to eat that's a slam dunk, so I thought I'd tried chicken Teriyaki as it's one of my favorite dishes to eat. And wow, I hit a jackpot! This chicken Teriyaki was so flavorful and tender that I wanted to get another one to take home. The chicken was cut in little pieces, that I like, as it makes it easier to chew and eat. But one of the best parts is Sarku Japan is not stingy when it comes to serving size so the price is a good value! I will definitely return again because of the yummy chicken and the generous serving! The only negative part is I live in the east bay! But will definitely return again whenever I'm in San Jose! read more
1 year ago
Here is my two cents on the quality quantity in price of my order.... It was delivered by GrubHub in a timely manner... thank you GrubHub... This is the first time me eating. Sarku Japan... they were offering buy one get one free of teriyaki chicken.. plus I also bought two egg rolls .. The egg rolls were satisfactory, but they are only medium hot, not very hot temperature wise.. I also requested extra chicken and they gave me lots of extra chicken. I was impressed... they also gave me without asking soy sauce, but I also asked for hot sauce in which they complied... I also requested fried rice... I thought the fried rice was a little bit on the west side but as far as flavor goes, it was very good! For the price, including delivery I thought it was an excellent mail and you definitely should try it.... read more
2 months ago
I get this often when I want a quick lunch break during shopping. It's a decent quick meal. They make the food on a grill and have most of it ready. Only time you have to really wait is during the lunch and dinner rush. The go to dish is teriyaki chicken. I tried the others (shrimp and beef) it wasn't that good. You can swap rice for noodle (+0.80) which I always do. I also recommend getting extra sauce. Just ask for it at the end. The downside is that the veggies are always soggy as it's frozen veggies. It's not the best but a decent quick and affordable meal. read more
Sarku Japan has been a go to comfort food since elementary school, one of my fav mall food places for sure. I remember when they used to do the samples of teryaki chicken on a mini uncooked pasta . This place gives so much nostalgia. I recommend the noodles option over the rice. What I love about this is how simple this dish is and you can get your source of protein, carb and veggie in one dish. The food still is banging and its still super affordable. It is a plus that it can be eaten in 2 meals unless you're a big eater! The service is super quick. Would be back for a quick easy cheap meal. read more
By far THE BEST Sarku Japan location when it comes to quality and taste!! Believe me, i've pretty much had it all and NOTHING COMPARES. If you don't want to take my word for it, the continuous long lines should speak volumes. Portions are big, granted we always order 2 types of protein vs the typically 1. I always make it a habit of paying a bit more to substitute the typical steamed white rice for fried rice or noodles. Food is always delivered piping hot, cooked on the spot, & although the veggies may be extremely over cooked in my eyes but they are always fresh. Be advised that the veggies are legit strictly steamed with absolutely no seasonings not even a sprinkling of salt!! 4 stars. This is probably 1 out of 2 regular eateries I religiously return to @ VF's food court. The cost is reasonable factoring in the amount given & food tastes good- what's not to like?? read more
2 years ago
When it comes to mall food court places, Sarku is always my go to and it hits every time! I always order their popular chicken teriyaki and it definitely fills you up. Love the portion size, affordable prices, and how your meal is cooked to order. Chicken is cooked perfectly and you can witness the cooking as you wait for your order to be ready as well. read more
2 years ago
My favorite place in the food court mall to get a quick bite to eat. My go to is the bento box with beef. I like that all the food is made to order so you know it's always fresh and not just sitting there. Minus one star because the noodles are quite greasy. read more
8 months ago
I came here today trying to pick up my order and was asking the lady how long it would take to see if we had time to get drinks and jay working the register started yelling at us and saying how he already told us it wasn't ready and it wasn't gonna be ready until a little bit we never heard him say it the first time and he came off really aggressive when he didn't need to be luckily the lady was nice enough but overall just a rude experience from him read more
4 months ago
1 year ago
Lord this is nasty, even when I'm hungry. First and last time here. This place needs help, flavor, flavor and more flavor. Less salt. read more
This is usually the place I go to everytime I go to this mall due to affordable prices since it's considered fast food and also the quality of the food. Not really authentic Japanese food, but this is good for coming by if you're hungry. Also the fact that the amount of protein of meats are probably high due to serving large portions. The taste of the chicken is alright, but vegetables taste kinda bland. I will still eat here though. read more
The food, the service, it's always the best. My work group and I get Sarku every Tuesday to-go bc we order online. The food is always delightful, and the workers always remember to add sauce and utensils. They are very friendly. read more
10 months ago
For a joint in the mall food court, Sarku was really good and fresh food. Very reasonably priced as well. Food is cooked to order with a selection of sides. The noodles, rice and chicken fro my entree were very tasty and perfectly cooked. The only thing is that it is loud in there and can be hard to hear the person taking your order. Nobody's fault - just something to be aware of. ;) read more
1 year ago
8 months ago
3 years ago
In food court at mall, next to pizza my heart. Ambiance is ok for food court. Quick and clear ordering. Service was helpful! We got 3 total teriyaki chickens, all with extra chicken, 2 noodles 1 normal white rice. Took home to eat. Very decent quality and flavor. Sure some chicken pieces a little over cooked but not over greasy or over salty. Rice was well cooked but not mushy. Noodles very soft and chewy. Of the 2 I prefer the rice. Portions are decent and you get some veggies in there too. Overall our favorite place for mall food and will be back again. read more
3 years ago
This is an amazing choice for high protein and filling food at the mall. A chicken teriyaki dish only costs around ~12 and it comes with steamed veggies, rice, and chicken. You can also request to do more veggies and less rice at no cost. If you want extra protein, I recommend adding an extra serving of chicken as they add a large portion of it for only $2. It's a great cheap option to have some hibachi grilled chicken, and it's really flavorful and delicious too. I love how the veggies are steamed meaning there's no extra calories from oil and seasonings. Definitely a good option for those that are cutting, and even bulking too! Not much to say about service, you order quickly and your food is prepared right in front of you. Cashiers have always been great and helpful with my orders. Store seems to be generally clean. read more
4 years ago
One of the best food court options of all time! Can't go wrong with the teriyaki chicken! Comes with steamed white rice and veggies. I noticed the counter was littered with receipts even though they have a trashcan next to the counter for customers to use but by the time I ordered and got my food, someone thankfully cleaned it up! Glad the line moved super quickly too. They have a self serve bag station if you want to take your food to go. read more
3 years ago
I love this food place at Valley Fair! Everyone is always kind when taking your order and the food comes out fast. - self served siracha sauce 5/5 read more
1 year ago
I have orderd chicken meal first of all the staff was so rude i got my food i have started eating after some bites i found somthing wood like blue substance in my food very very dispointed very bad this guys are playing with someones health read more
I love the concept of fast-food Japanese teriyaki. When I lived in Utah for two years I had something similar that was absolutely delicious. So was nice to see something similar here in San Jose (which I'm not very surprised of). Sarku Japan is located in the food court of Westfield Oakridge Mall. A busy food court where you have to hunt down for a table to enjoy your meal. Ordering is fairly easy and their menu is not extensive. I went and ordered the #1. Chicken Teriyaki that comes with white rice and healthy side of vegetables. You also have the option to substitute for fried rice or noodles for an extra charge. The dish, overall, was great in presentation but lacking in flavor. I tasted more water if anything. Chicken was cooked and charred beautifully but had no taste. The teriyaki sauce was there but also lacked in flavor. The dish needed more seasoning and probably some sriracha to make it more tasty. The vegetables were a nice touch and give the dish some freshness to counteract all the oil and richness. Portion size and price is fair. Will come back again and give it another shot as one experience shouldn't be a deciding factor on a location. read more
3 years ago
This is my first time eating here and the line was pretty long to order food compared to the others around in the food court. I really enjoyed my food, I ordered the teriyaki chicken and substituted the rice for noodles. The shredded veggies mixed with the noodles and chicken was a great mix. It all tasted good, but the teriyaki flavor was subtly. I thought that the portion size was really good. The only complaint I had was that the food container was really hot when I got it and to take it to the seating area was kind of dangerous since it was hard to carry when it was really hot. It's been a while since I ate at a food court type of setting in a mall, but wasn't there trays for this kind of thing?! Carrying shopping bags, hot container and water was a near fiasco. read more
IMHO There is always a long line for Sarku. That is a good sign. Prices seemed reasonable and I love bento boxes. My friend ordered the "No. 1 Bestseller", chicken teriyaki, ($8.69) and I ordered the Chicken Bento Box, ($10.35). My bento box came with 3 small gyoza, 4 small pieces of sushi, and sauteed veggies. Food was hot and could've been slightly more flavorful, but it still satisfied the hunger. We both left with leftovers. read more
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More info about Sarku Japan
2855 Stevens Creek Blvd
Space FC4, Ste 2457
Santa Clara, CA 95050
West San Jose
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(408) 241-1147
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https://www.sarkujapan.com
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Sarku Japan - sushi - Updated October 2026
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