Their chicken teriyaki is usually really good, but sometimes it can be a miss. If you go in the morning, the chicken doesn't get that nice sear but in the afternoons the quality is better. Service is quick but the employees are always a little grumpy and do tend to rush you. For $11 you get chicken over a huge bed of rice with a small amount of veggies. Always get the extra sauce since it's the best part. Sarku Japan is always a solid choice if you're looking for a quick bite at the mall. read more

Sarku Japan - CHICKEN TERIYAKI - Japanese Near Me - Braintree, Massachusetts

This Sarku Japan location continues to be my very favorite when it comes to eateries in the food court at the South Shore Plaza. I stopped by there one day this week for lunch and it was great. The place was very busy at around noon when I got there but the line moved pretty fast so I got to place my order and receive my meal very quickly. They are currently offering a special deal on chicken teriyaki which includes their chicken teriyaki entree (chicken teriyaki, rice and vegetables) plus two spring rolls and a fountain soda. You get all of this for just $11.99 which is a bargain if ever there was one. So I went with that for my lunch. Everything was flavorful and I really enjoyed everything. I would highly recommend trying this place if you are shopping in the mall and need a lunch or dinner break! read more

Love sarku ever since i was a kid. It's that quick easy to eat meal and seeing the evolution of the inflation of pricing haha but understandable in today's economy. Walk up, chicken teriyaki with rice and double meat, request 2 scoops of sauce personally and take it for lunch and dinner haha. Chicken always tender, never dry. Occasionally I'll get combo beef and chicken. The veggies i skip on, but they got em. Now depending on who's working the line at the meat part of the hot top grill, I'll choose to get a plate haha. Service is generally quick, everyone pretty nice with limited interaction which is the nature of the business. Anybody expecting fine dining service has to remember it's quick takeout at a food court in a mall, chill out enjoy the consistent food and be about your day haha read more

Still by far the best spot to get chicken teriyaki. For mall food, they should definitely open just a separate restaurant like Panda Express. I would definitely go once a week. TIP - always ask for extra sauce! It's all about that sauce. The chicken every time is so tender and juicy. Writing this review makes me want to go and get more LOL read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - Braintree, Massachusetts

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By farcthe worst food experience. I have emailed and received a response that was never answered. Their phones aren't even active. They sent my wife and I raw shrimp and chicken 2 weeks ago. Unless you want to live in the bathroom or go to the grave, stay far away from thos establishment Zero quality on food handling read more

It is a convenient place to eat especially after a mall trip. The value is really good for the food, ordered a chicken teriyaki for 10 dollars and we received a hefty amount of food. Overall, a reliable place to eat at the mall but ultimately, still food court quality albeit a much better option than the others. It tastes good but not great, just about a tier higher than what you would expect from any fast food or chain restaurant. The area when I went (Friday night around 6pm) had ample seating which was very nice. Definitely go here if you're looking for good bang for your buck! read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - Braintree, Massachusetts

I know you shouldn't expect gourmet cuisine at the Mall Food Court but when you pay almost $30 for two orders and there a HAIR in it that is long enough to braid I draw the line! I'm done with Sarku! read more

There was a bug in my food and when I complained they became rude and aggressive. Never going back there.

There are two kinds of people in the world: those who eat to not die, and those who eat because they enjoy food. In case my Yelp page didn't give you an indication, I am in the latter group. Initially I wanted to give three stars. The food came out hot, the service was very fast, and the portion size was generous for the price. However there's more to food than just fast service and large portions. Being someone who enjoys eating good stuff, I do not feel any desire to order from them again, hence two stars. I ordered the teriyaki chicken on fried rice (also comes with veggies). This dish was bland and homogenous all the way through, despite the fact that it was made up of three seemingly distinct ingredients. I may be more forgiving when it comes to the rice and veggies, but not when it comes to the chicken. Having the teriyaki just taste like weak soy sauce does not inspire my taste buds to jump for joy. The other ingredients in teriyaki (brown sugar, garlic, ginger, honey, and mirin) did not make themselves known... none of them! To their credit, there is soy and duck sauce provided. Still, I'd like to enjoy a meal as is and add sauces as enhancers. I don't want to use an ungodly number of packets to bring out some flavor. As a final note: it is true I might be being a little bit harsh for a location in a mall food court. Still; the question remains: would I ever order from them again, and when the answer is no, location becomes irrelevant. read more

The sarku Japan chicken teriyaki with the guarana is so good, it's so cool seeing them cook the chicken in front of you it's a choir I swear. read more

Every time we go to the mall, Sarku is a must. Its super fast paced and delicious (best mall food imo). Sauce could have been less sweet, cabbage or the veggies are cut a lil too big and the protein portion could have been a lil more generous but for mall food, I'd say get it read more

Sarku Japan - Shrimp Teriyaki, Chicken Teriyaki - Japanese Near Me - Braintree, Massachusetts

Went here a week ago to pick up 2 orders. They both had chicken teriyaki but one had added shrimp and I am HIGHLY allergic to seafood!!! I mentioned before anything was cooked about the allergy and the guy said "no problem". I simply asked the guy behind the grill if he could close the container that had shrimp since I could not touch it when it was done, and the eye roll I got was unbelievable. So I stated AGAIN how allergic I was and I can't touch it. He continues to not say a word and look at his grill buddy, eye roll again and then smiled at each other. If this is how you run your business when it comes to allergies I want NOTHING to do with it and believe others should be fully aware how you treat your customers! Ps...of course the chicken teriyaki that was NOT supposed to have any shrimp had ONE right on top so it had to get thrown away. read more

Easily the best mall food within the entire food court. This chicken teriyaki on white rice with vegetables is always my go to. Sometimes I get double meat if I'm feeling hungry. Don't expect good customer service from food places like these, especially if they are in the food court. This is quick and go food. I order my food, pay, and my meal is normally out in about 5 minutes or less! read more

Sarku Japan - a chicken dish in a styrofoam container - Japanese Near Me - Braintree, Massachusetts

Found a small worm in my food after I took it home. Will not be returning. Who knows how many it could have been... bought on aug 16, 2024.

I tend to turn here for eats when I'm at the South Shore Plaza but man, have the lines gotten out of control recently. Is there some sort of secret that I'm not aware of? I've been waiting in lines 10 - 15 deep. The griddle is only so large to have a particular amount of orders cooking at one time. Anyway, white rice, shredded veggies including carrots and cabbage with chicken is all you need to know here. Don't order anything else, it won't be worth it. This is what makes Sarku tick and what they do best. They accept credit cards, a plus. The staff is usually friendly and they will also offer up extra sauce so ask for it upon being handed your food. It's only a $1 extra to double meat, another added bonus. read more

Sarku Japan - Chicken teriyaki with white rice & carrots/cabbage with a drink for $7.50 - Japanese Near Me - Braintree, Massachusetts

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Chicken teriyaki is always consistent..not much else you can ask for. They also give out reward cards where you get one for free after a number of stamps! read more

Sarku Japan - Japanese Near Me - Braintree, Massachusetts

Very good for what you are getting -- which is mall food court. The food is a better option as it is cooked to order, filling and convenient. Turnover time is pretty quick for having to cook each meal and even if there is a line, it moves very fast. The cashiers and cooks have always been friendly to me. Make sure to ask for extra sauce before you take your order. It really makes a difference! read more

Ordered my food and noticed the guy serving kept wiping his nose... he went to the back and came back out and wiped his nose again and grabbed my plate and tried to make my plate. I told him I did not want him since he kept wiping his nose. I than asked for a refund and he served the next person without cleaning his hands. Nasty read more

( I ordered Uber eats ) the food was very ok and me and my sister, Charlie had waited 2 hours so the food was absolutely cold. I assume we were the last delivery because we order it at 7 and got it at 9 30. After a lot of wait, the food was anticlimactic. By this I mean it was cold and Charlie even found hair in her food. read more

Good good I fell in love with sarku Japan at the Taunton galleria mall that is until the mall closed down and couldn't have it anymore and they were a good 4.5 stars. I was so excited when I saw Braintree mall had one so I went to try it out. Portion is smaller and it's not as good but it's still enjoyable. Anytime I'm up that why I'll grab some. If they could atleast up the portion size it would be a 4 star.. to bad Yelp doesn't allow half because I would have give a 3.5 read more

Quick grab by the mall and easy. You can take a date or go by yourself. Definitely a must for teriyaki's fan read more

Sarku Japan - Beef and shrimp teriyaki - Japanese Near Me - Braintree, Massachusetts

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This place is an OG stop for me at any mall. When you're visiting this place you're not looking for service, you're looking for good teriyaki chicken. I have no complaints for the restaurant... but for the customers waiting, stick to your line! Don't take other people's orders then blame the staff. You know where they put your container! read more

I'm definitely a sucker for the chicken teriyaki over white rice... make sure you ask for extra sauce... when you are in front of the person cooking. (i dont know why it's called japanese or why people think it is..it's definitely created in america) haha. I always find it delicious and it's not too expensive... I usually go to CVS beforehand to grab a drink, because i just don't feel like getting a fountain drink...i mean, they're not any good are they? This is #1 place I will order from at any food court.. I think I just love rice and loads of sauce. mm mm good. If this place is dirty, i'm sure every other place in that food court is, whatever. As long as I don't see a cockroach, i am a-okay as for the "daily special"? it's always here and it's the special---hence "daily special!" jk read more

The cashier was crudely rude and rushed ordering. Nothing Japanese about service or food. It was truly inedible and I tossed in trash. What a waste of time and money. No sauces provided. No flavor. It just was not worth eating. I was truly excited to try while shopping at the mall. Save yourself the frustration and head to Panda Express instead. The food and service couldn't be more different. This restaurant is a No Star read more

One of the busiest restaurants in the food court. You get great portions and they are fast. Everything is fresh. Never had a bad experience. read more

Sarku Japan - Chicken and rice...yummm!! - Japanese Near Me - Braintree, Massachusetts

Everytime I go to the mall I have to get the chicken teriyaki. Easily the busiest place in the food court at all times. I know what I'm getting and I'm never disappointed. read more

So i ordered a plate of chicken teriyaki and extra chicken and asked for extra sauce and they said i had to pay extra for that. The place was closing in 5 minutes and they was arguing with me about the sauce. Terrible restaurant, dont go here! read more

They used to be generous with the amount of chicken they give per order, but lately, not so much. I come here regularly when i want a quick meal. I always get soba noodles instead of the white rice, and usually skip out on the veggies. Every once in a while i'll get a good amount of chicken teriyaki, but its once in a blue moon. I normally ask for extra sauce on top for that added flavor, and it makes the noodles taste that much better. I went in to grab lunch today and i wasn't exactly pleased with what I left with. For starters the amount of chicken with my order was more like lack thereof. The lady in front of me had ordered three boxes, regular chicken teriyaki with white rice, and was given much more chicken than mine. And the extra sauce requested, was similar. I was starving when I got home with meal and ate it all anyways, but I was super disappointed with this visit. read more

Sarku Japan is one of my favorite mall food. Nothing fancy, just deliciously marinated and tender chicken with either white or fried rice along with steamed veggies. Sounds simple but it is super delicious. Although I haven't had it in a while and I feel like it tastes a little bit more "healthy" than usual. I remember being super greasy and covered with shiny MSG but now it tastes more like grilled chicken cooked in teriyaki sauce. Not complaining about that but sometimes you just want that greasy and nasty flavor you know what I mean??? Overall definitely a good option if you can't decide what to get when you are at this mall. read more

Okay, I admit it, I left work a little early today to go shopping! BUT I needed a calorie fix before I was shoving my arms full of Forever 21 goodies and helping a friend pick out her graduation dress. But just my luck, its very hard to be a vegetarian who is trying to eat healthy (aka no fries, pizza, ice cream) while eating in the mall! Jonny Rockets, two types of Pizza, Meat dishes galore! Finally we decided to head to Sarku Japan that had 7 chefs ( 3 times as many workers as any other stand) behind the counter, all wearing red chef hats. Maybe this is a good sign? They are usually busy? No, in fact our food was soooo very slow! I ordered the vegetable dish (mostly cabbage a few carrots and broccoli on rice) an avocado roll and a water. My friend got a tuna and California roll with a water. Everything total came to just about $15, which was not bad, expect that my "Vegetable Dish" was really simply a side missing the main course :( Oh well! At least it was enough to get us through a successful shopping trip! 3 stars for being the healthiest option in the mall, thank you for trying Sarku! read more

I love this place and the food smells great when I pass by. There was another Sarku Japan at Downtown Crossing and it meeted my expectation. The one at South Shore Plaza met my standards and I will definitely go back there again. Sarku Japan is located on the upper level at the food court. Though I was tempted to try out the Thai restaurant next door, I ultimately chose Sarku Japan -- the aroma of the food being cooked there permeated the air. Pros: -Food smells great -When we came here, the line wasn't that long -Food delivered really quickly after order was processed -The chicken with noodles plus the double meat is delicious! -The sauce is delicious -Price is cheap for good proportion Cons: -The kitchen inside doesn't look sanitized/clean Overall, the pros outweigh the cons. Would definitely come back here again. read more

Love the chicken, rice and veg! If you want a really good deal, just order double or triple chicken! I get triple chicken all the time and it's only $1.69 (or something) more for the extra meat. Save your stamps, or give them to me! read more

Fast, cheap, and ok food. Its in the mall, so they push food out like a factory. They don't have time to interact with you because their a line. You get to watch them cook your food. read more

Favorite meal whenever I'm at a mall. It's become a staple mall food. Simple tasty and fast. Line some times get long but worth the wait. I like to think this spot is the best one of all their chain. Worst was some mall near north shore. read more

Eating at the mall food court is usually your first mistake, opting for the Asian restaurant is usually the second, and regretting it all after you've chosen it is pretty much the final kick in the nuts. Anyways, Sarku is pretty generic except they have sushi. Though my common sense got the best of me and I didn't order any. They run a special of the day (today was Chicken Teriyaki) for $4.99 that comes with steamed rice and vegetables (more on that in a sec) - which EVERYONE orders. You can double meat that for an additional $0.99. All with a big ass drink for $1.89. So, the steamed rice and vegetables. They have big rice cookers which I marveled at during my 10 minute wait. But they don't cook the rice in them. No, they cook the rice in the back and then lug the finished pots of rice so they can sit in the cookers up front. Odd. The veggies? Yeah, shredded lettuce, a few broccoli florets, and maybe a carrot slice. Gross and uninspired. All the food comes lumped on top of itself in a styrofoam container. A tasteless blob, really. The wait is long, the service is ok, the food is bland at best, yet the prices are low. You can go, I will skip this next time though. read more

Maybe we got them on an off day but our dinners were mediocre at best. My husband got the sushi and I had steak with fried rice. It's not busy here today, there's no excuse for me having to ask for napkins twice before the waitress brought them. My husband asked for spicy mayonnaise when his meal was delivered. By the time she brought it to him he was 3/4 of the way done with dinner. With these prices mediocre just doesn't cut it. Disappointed. Btw, no free refills here for soda...I guess I'll stick with the Cheesecake Factory. read more

Sarku Japan - Japanese Near Me - Braintree, Massachusetts

Very rude staff including the manager whose name is Craig. I guess they will never believe that customers are always right and will not apologized even if they know that they have made the mistake. They could care less about their customers, making chump change is more important to them . read more

Of all the Sarku Japan I've been to, this one gives the least chicken. A few people after me argued for more and only then did the chef reluctantly give more. Chicken teriyaki used to be such a great deal, but with this little chicken it's actually not worth it at all. read more

This is one of my favorite places to go for Asian food. The service is quick, the food I sal ways top quality, and it's great as leftovers. I always get the white or pork fried rice along with the veggies. Can't say enough of how much this place is one of my repeats. read more

Flavors are good.Noodles are a little gluey being pre cooked way ahead of time. The meats are always flavorful and the veggies are cooked so that they are still crisp. Service is a bit slow but that is to be expected at a mall location. I'm always amazed at their toothpick coding system, different colored toothpicks in different areas of the food containers to mean different things. I guess it beats having to write every order. Not the best Japanese teriyaki I've had but it's good for a mall food court. read more