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    Sanctuary Spa

    3.7 (131 reviews)
    PriceyMassage, Day Spas
    Open Open 24 hours

    By appointment only

    Updated 2 months ago

    Sanctuary Spa Photos

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    Jacuzzi
    Joe P.

    The hotel I stayed at did not have massage services, so they recommended Sanctuary not far away at another resort. The overall experience had some plusses and minuses, but overall it was a 3 Star experience. Positives: Paula was an excellent masseuse. She used her elbows and forearms to work out the knots in my legs; Negatives: They automatically charge you 20% gratuity. In this case it was warranted bc Paula did an excellent job. However, I hate places that contribute to poor tip culture. It should be up to the client; The spa is a long walk from the parking lot; You have to walk outside the spa to get to the treatment rooms; There is no sauna. At this price point (+$300 inc tip & taxes), I expected more in pre-treatment amenities. In this case, the negatives outweigh the positives. I would not return despite Paula being an excellent masseuse.

    Enjoying the zen view from the relaxation waiting room while I was waiting for my massage therapist.
    Alisa J.

    I've been here a few times and my experience from arriving until leaving the Spa has always been great! Every single staff member is always so kind and willing to help if you need anything. I do wish they had cucumber infused water. Nothing feels better than drinking that right after a massage, during a steam room sitting, in the hot tub or just relaxing. Overall, love this place and service has always been great!

    Hot tub
    Elaine V.

    I was badly in need of a massage. I had heard wonderful things about the Sanctuary spa service. The customer service was excellent. I let them know this was my 1st time here. I had a tour of the inside of the spa. Which is beautiful and the atmosphere is very relaxing. My massage therapist was excellent. I was very relaxed during it and could have fallen asleep easily. I do regret not having the time to stay and enjoy the resort area. I was told I was welcomed to stay the day and enjoy everything. I will be back.

    Pain killer!
    Kelci S.

    Had a wonderful time at Sanctuary Spa! The spa itself was smaller than expected, but the staff made sure it was clean & spotless. I purchased my deal from Groupon & was charged a 20% gratuity at the door. The indoor hot tub was very small, but the steam room was spacious & felt amazing. I thoroughly enjoyed my massage from Tara. She applied a lot of pressure which left me sore, but the tension is gone. The pool bar was yummy. The shrimp were HUGE & the truffle fries were cooked well. At the end of my day, I stumbled across a "Sound Bath Therapy" session with a lovely instructor. She was the cherry on top of my experience. Overall, I would recommend this spa & book again!

    View from the restaurant outdoor patio
    Amanda A.

    I have very mixed feelings about my experience here. I will start off by saying their mask policy is very confusing. I was told I have to wear a mask while entering and walking around the locker room and for my service when I am face up. Some of the staff weren't wearing masks indoors and I didn't either as I was in and out of jacuzzi, pool, etc. Most of the time it was not strictly enforced (which I appreciated). Except I was forced to put a mask on to walk to my massage after sitting in the waiting room for my massage without one on. Here is the kicker...you walk OUTSIDE to your massage room. So I was forced to put a mask on to walk outside to then take it off for my massage until I am face up. If I am going to pay $200 for a service I do not want to deal with having to wear a face covering. And I will say they did inform me of this before my arrival, but it was too late to cancel here. They should just stick with the "masks are strongly encouraged" and allow each guest to use their own discretion. Here is the rest of my breakdown. Parking/Entrance: There is plenty of parking. It is a bit of a walk to the spa entrance and the spa is poorly labeled as I walked right by it and had to search around for the entrance. It is to the right once you go up the first part of the stairs before you get to where the stairs to the pool are. There are multiple stairs to climb to get there and it's near the tennis courts so you are walking by an ugly looking fence. The women who greeted me upon entering the spa was very friendly and professional. Facilities: The women who take care of the locker room/spa amenity area are amazing! They check up on you, make sure you have what you need, and even offered to take my robe and towel when I asked where I should put it. They are constantly restocking, picking up and cleaning around the area. I was very impressed with this aspect. The jacuzzi is in a weird area of the locker rooms and it is tiny. There is also alot of echo that happens when people are talking there. The relaxation room is spacious and nice. I did not use the sauna, but it is eucalyptus infused and pretty decent sized. The showers here are nice and everything you need is provided. Massage: Michael did my massage and he is amazing! 5 stars for him! The pressure was just what I asked for and he asked if anything was bothering me. I had done a workout that focused on hip flexors and was pretty sore. I left the massage without pain anymore. He really helped stretched and massage out the soreness. His massage technique was unique in little ways and added a nice touch to the massage because it wasn't just another run of the mill massage. If you are going to have a massage here I highly recommend requesting him! Pool: This is where the experience declines to a 1-2 star experience. The views are amazing! The staff is friendly, but the service was poor. We were greeted immediately and they helped us set up chairs and gave us a menu as we informed them we wanted to order food. And then no one came back to take our food order. After waiting 20-30 minutes we got up and flagged someone down so we could order. The food is subpar and very expensive for what you get (see photo). I ordered the salad...for $21 which I could have put together at home for like $2. The description said it came with dill and mint which I thought would add a little something to the salad, but they left those off. It was very disappointing. Overall, not a horrible experience, but definitely not 5 stars all around. If I do come back I will wait until I'm not forced to wear a mask. I will also make sure to ask for Michael for a massage and make sure it's at a time that doesn't fall during lunch time so I don't need to order food at the pool.

    Adriana C.

    First time visiting this spa and I got a 60 minute massage. The massage was amazing. I had the worst knot in my back and the therapist did so great and getting it out the next day I felt so much better! The spa is super clean and the view from the waiting room is amazing. All of the staff members were super sweet. My only complain is when I booked i was told we would have access to all of the amenities for the day including the infinity pool, however when I asked where the pool was I was told that on the weekends it's only for hotel guests and members. I'm sorry but as much as we pay for a spa service we should have access to that especially since I was told that on the phone. I was more upset about it because we checked out of our hotel at mountain shadows because we thought we would spend the rest of the day at the pool here. Well luckily I was able to call the resort and was able to get a key to relax at the pool.

    Relaxation room view
    Aubrey M.

    My favorite spa experience was at the Sanctuary spa. There was a jacuzzi, steam room, and sauna for spa use. The massage was very relaxing with the sound of the water fountain outside. Great ambiance overall. After relaxing at the spa, I spent the rest of the day by the pool. I felt like I was in paradise with wonderful pool service, food, and views.

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    Laura M.

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    2 years ago

    I had a massage there last Thursday 6/13/2024. Absolutely awesome, a Carl has got the magic touch.

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    2 years ago

    Great concept and helpful staff. I am thankful to have found this restorative business.

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    Page 1 of 4

    Ask the Community - Sanctuary Spa

    Review Highlights - Sanctuary Spa

    The spa was beautiful, clean, and had so many amenities--showers, steam room, jacuzzi, pool access, etc.

    Mentioned in 26 reviews

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    Thai Royal Massage

    Thai Royal Massage

    4.1(253 reviews)
    2.7 mi

    I was about to get a same day appointment and it was fabulous! 90 minute Thai yoga massage was…read moreincredible. My therapist didn't speak English but his translation app worked great she's I was able to convey some pain points in my body.

    I was told to arrive 5 mins early when I called to book. So I did…read more No one came out to greet me until 6 after. So I waited 11 mins to be greeted. I got the combo. Not a fan. I was very cold because I was left 5 times, one time for 6 mins, during my massage 120 min massage, with exposed wet feet. One of the other massage techs came over and apologized as I was laying there waiting for the girl to keep coming back. He put a towel over me and a leg support under me. Very nice guy. So my combo massage was bout 95 mins vs 120 due to starting late and she kept leaving. When I booked I mentioned I had a 20% off. When it was time to check out they had me standing there late for work for 12 mins while they called around to see if they felt like taking the 20%? It gets worse. After I had been there 2 1/2 hours now due to my massage starting late and then them wanting to hold me there until the owner could get there which was unbeknownst to me, the owner flew up in her car and attempted to bully me out of accepting the promo that I told them I had before even booking. I told her it was not going to happen. That they were going to take a non-expired coupon that they have produced at some point, while claiming they've never made a coupon? But still couldn't explain how I actually did have a coupon that they have made at some point! None of this should be the experience of a first time customer, my time is just as valuable as their's. And I was late to work.

    Photos
    Thai Royal Massage
    Thai Royal Massage - Waterfall in lobby

    Waterfall in lobby

    Thai Royal Massage - Lobby with waterfall

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    Lobby with waterfall

    Spa Hous - Old nail polish!

    Spa Hous

    4.3(386 reviews)
    3.8 mi
    $$

    I. Was in town for a conference and had some free time. I was able to schedule a massage the same…read moreday and it was incredible! The facility is very nice and quiet and my massage therapist (Celina) was an absolute rockstar. I could tell that Celina enjoys her job and as a result is really good at it. She spent time working on my troubled areas and was super flexible about changing up my routine. I wish I lived near Scottsdale because I would definitely go back and be a regular customer of Celina's!

    Went here 3 times…read more First time was great- solo pedicure with polish removal from Anthony (he's the best). Second visit I take my mom and I request Anthony- I don't get him, oh well. The pedicure I had was just ok, mom's was good but my gel rubbed off within like two weeks?!? Very strange- I've been getting pedicures for over 20 years and this has never ever happened. I left my water bottle there- I went to get it and it wasn't there but then they called a couple days later with it, which brought me a lot of joy and happiness... so I went back. Third visit- I get Anthony this time and he does great. Yay! But I take my boyfriend this time... he chooses the same style pedicure that I got, but without polish- the lady cut his nails so short that they were almost bleeding and she ground down the tops of all his nails (never seen that for him before), they were rough; she proceeds to ask him if he wants to pay $7 extra to shine his nails- which she just ground down and roughed up?! His pedicure just sucked which was annoying for us both. My rant: why tf is it so difficult for nail places to give men a good wholesome pedicure?!?! They usually are the ones paying if there- they don't need polish and this should be such an easy win for nail salons.... I just don't understand. I'm still on the hunt for a good place- somewhere my boyfriend can enjoy a pedicure with me too. I'm not sure I'll be back.

    Photos
    Spa Hous - You can see the residue of the fake nail glue as clear as day here.

    You can see the residue of the fake nail glue as clear as day here.

    Spa Hous - Waiting room

    Waiting room

    Spa Hous - Old nail polish!

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    Old nail polish!

    Sanctuary Spa - massage - Updated May 2026

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