I'm What an incredible experience!…read more I had never heard of The NOW Massage before and was fortunate enough to receive a 50-minute massage here as a gift. From the moment I walked in, I was impressed. The space is beautiful, clean, modern, and incredibly relaxing. The receptionist was warm and welcoming, and my massage therapist took the time to discuss my goals before the treatment. The sound of the waves, soft lighting, and calming scents made the entire experience feel luxurious and peaceful. I left feeling refreshed and relaxed. I would highly recommend The NOW Massage to anyone looking for a quality massage experience. I'll definitely be back!

I love The NOW Massage. It's very beautiful, peaceful and the staff is very friendly, they make the…read moreexperience perfect on how they explain the difference of each massage.

Wow...I've been to a lot of spas, and I just left the Spa at Camelback Inn. From start to finish,…read morethe experience was exceptional. This may honestly be my new favorite spa. The service begins the moment you arrive. The host actually ran to open the door for us before checking us in, which immediately set the tone. Christina checked us in and was incredibly service oriented. Since the regular tour guide wasn't available, she took the time to personally show us around the property, which was above and beyond. The remodel is absolutely beautiful and was done right. My only hope is that they maintain it over the years because it's a stunning facility. One thing I especially appreciated was the number of shared spaces. My partner and I actually enjoy spending time together at the spa, so I always look for spas that offer common co-ed areas, and this one has several. They also have a gorgeous women's-only pool with an incredible view, in addition to shared amenities. There were so many amenities that I didn't even have time to experience all of them. The staff genuinely seems happy to be there, and it shows. Everyone we encountered was warm, welcoming, and eager to help. For my treatment, I had Kristin. I almost hesitate to mention her because I don't want everyone booking her and making it harder for me to get an appointment but she was absolutely phenomenal. I was so relaxed that I actually fell asleep during my service, which almost never happens. I sincerely hope they continue maintaining this level of service because they have something really special.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

I cannot say enough about my facial experience today! It was the best treatment I've received in…read moreyears, if not ever. I have been getting facials for over 25 years and am a self proclaimed facial snob. I've visited the best in Bev Hills, SF, NYC, Napa, Vegas, and the list goes on. Shaly, at Inner Radiance, put them all to shame. The experience from start to finish was magical! I was treated from the inside out. The products were amazing (and natural)! Her entire approach was very holistic. I would happily pay double what I was charged for both the service and the products.

absolutely my favorite day spa in all of my experience ...fantastic customer service and beautiful…read moresetting and energy about it... Shaly is a top notch, highly skilled esthetician and a super caring person that always helps me get into that Zen state!I I have recently done a cutting edge microchanneling facial at Inner Radiance that really erased fine lines and restored a youthful texture to my skin! Also the Emminence and other products that they sell are wholistic and top of the line and they will give you very personalized recommendations for your skin. Overall I highly recommend Shaly's Inner Radiance Spa

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

Great place! Beautiful grounds, peaceful environment, great restaurant, pretty pool, conference…read moreaccommodations charming ... rooms lovely

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Everything went well l! Service, clean room, nice lighting I get so relaxed that I always fall…read moreasleep.

Overall, I'm quite happy with my experience and may come back. I got a same-day appointment online…read morefor a shorter massage and gua sha enhancement for a reasonable price. The treatment was nice! My only not so stellar experience with her was she had no idea what kind of oil she was using when I asked her. That was very strange. She said she would have to ask and get back to me. They have a monthly membership they push, and it was mentioned to me several times. If you have never been to a spa before, it's quite common to be upsold on products and services. I'm familiar with it, and I have no problem saying no, but want to mention to folks who are considering coming who may not be familiar so it's not surprising when it happens. Typically they stop if you say no, and this was my experience here so it was fine. The location is awesome and there is enough to do here to keep you occupied for a couple hours. You could really make a whole day of it if you get a couple services, want to do some shopping or browsing, and a meal. Speaking of food, it's worth mentioning they have a little tea and snack bar in the lobby. The furniture here is not that comfortable and does not feel cozy. I don't think they designed it to actually keep people here longer than a few mins, so it's not a spa lounge by any means but has the basics you'd expect for spa treats like water, tea, and a few snacks. I may be back! Admittedly, we are pretty spoiled for choice here in Phoenix of nice spas. But the location here really is good!

Love to go for the views and staff here is always incredibly nice!! Sometimes will run behind on…read moreappointments and will be taken back a little late.

Beautiful spa on a fabulous resort property. Met not only…read moreguests of the property but also locals. It can be a busy place on the weekends, so make sure to book well in advance if you are traveling from out of town (like 2 weeks in advance to get optimal times or same day treatments). There is a steam room, jacuzzi, cold plunge, and sauna for your use. There is also a beautiful private rooftop pool only for spa guests (which also gets packed during peak hours and hard to find a chair on the weekends). The facial was great, they have several options other than a customized facial.

I had an amazing facial with Hannah T today! She took her time and made me feel comfortable. It was…read moremy first time in and def won't be my last. I got the membership and look forward to trying all the different treatments!

I had the best experience here! This was my first facial, and I went with the sculpt. Trisia was so…read morefriendly and knowledgeable about the service! She was considerate of my skin + preferences, and I left feeling so relaxed and refreshed!

Sometimes your friend does something that inures to your benefit. I am thankful for that thing…read more Unintended consequence. Last week, during a service project in rural Costa Rica, in 85 to 90 % humidity, I shoveled, moved dirt and rocks, mixed concrete, moved cinder blocks, stacked building supplies, and other wo-manual labor. Then on Sunday I drove to Oceanside, CA. And drove back yesterday. Me duele todo el cuerpo. Even my hands. I shrugged my shoulders and it hurt. Jayla, at Space Massage Studio, used CBD oil, magical fingers, warm towels, and skill to work out the kinks and knots, and stretched out my hips. I limped in. I walked out.

This place is maddening with booking. They do not seem to keep their online availability refreshed…read moreso you attempt to book what appears as an available opening to get a rejection email and a phone call indicating they are fully booked. Just invest in better technology or remove the online booking option. For reference this was not a one time occurrence. I attempted 3 unique times over multiple weeks.

Well let's see what today brings, since I had a rough experience here before. So far, check-in went…read morewell. All customers seemed happy and resort had a calm vibe. I had my hair styled and a regular polish manicure. I absolutely loved how my nails and hair turned out, all the products you guys used smell so good too. I can't wait to purchase some of the same polish and I heard the company was stared in Chandler as well. Thank you all. Ps- if you guys could review the price list from where you can schedule your services online. It was different from what I was charged today, (More). I hope to come back for a Moon/sound bath.

I had a wonderful massage here from Patrick. I really liked how clean, calm and serene the spa…read morewas. The treatment room was very relaxing and comfortable and Patrick did a great job of helping get the kinks out of my shoulders and legs. Afterwards, I was able to sit in front of the gas fireplace and have some cider and relax reading a book while I waited for my husband, who luckily got a much longer massage! There were also some nice outdoor areas, a whirlpool hot tub and what I believe was a steam room, along with a plunge pool. As others have noted, tip is automatically added but I was fine with that and would have done the same thing anyway. What surprised me is that even though the spa entrance is in the shadow of the waterslide and a pool filled with boisterous kids having fun, once you entered the doors that all disappeared. Not cheap but a very enjoyable day at the spa.