I'm What an incredible experience!…read more I had never heard of The NOW Massage before and was fortunate enough to receive a 50-minute massage here as a gift. From the moment I walked in, I was impressed. The space is beautiful, clean, modern, and incredibly relaxing. The receptionist was warm and welcoming, and my massage therapist took the time to discuss my goals before the treatment. The sound of the waves, soft lighting, and calming scents made the entire experience feel luxurious and peaceful. I left feeling refreshed and relaxed. I would highly recommend The NOW Massage to anyone looking for a quality massage experience. I'll definitely be back!

I love The NOW Massage. It's very beautiful, peaceful and the staff is very friendly, they make the…read moreexperience perfect on how they explain the difference of each massage.

Wow...I've been to a lot of spas, and I just left the Spa at Camelback Inn. From start to finish,…read morethe experience was exceptional. This may honestly be my new favorite spa. The service begins the moment you arrive. The host actually ran to open the door for us before checking us in, which immediately set the tone. Christina checked us in and was incredibly service oriented. Since the regular tour guide wasn't available, she took the time to personally show us around the property, which was above and beyond. The remodel is absolutely beautiful and was done right. My only hope is that they maintain it over the years because it's a stunning facility. One thing I especially appreciated was the number of shared spaces. My partner and I actually enjoy spending time together at the spa, so I always look for spas that offer common co-ed areas, and this one has several. They also have a gorgeous women's-only pool with an incredible view, in addition to shared amenities. There were so many amenities that I didn't even have time to experience all of them. The staff genuinely seems happy to be there, and it shows. Everyone we encountered was warm, welcoming, and eager to help. For my treatment, I had Kristin. I almost hesitate to mention her because I don't want everyone booking her and making it harder for me to get an appointment but she was absolutely phenomenal. I was so relaxed that I actually fell asleep during my service, which almost never happens. I sincerely hope they continue maintaining this level of service because they have something really special.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

My bf and I had such a good experience here!…read more We got the right people we wanted for the massage. His soft, mine tough lol For sure you have to call ahead even to get a last minute appt. We walked in and the guy had limited English so he directed us to the number to call and they got us in in 30 min. Very clean facility plus clean bathroom. Super comfortable chairs. It was cool in there, perhaps coming from AZ heat could be slightly cooler but it's just me, my bf said he was fine. We did 30 min foot massage and I wish I got us more. Those few minutes he worked on my shoulders were heaven. But I like deep tissue, he hit those knots good. My bf said his was gentle just the way he likes. Feet could have been a bit more purposeful movements but all good. Very pleasant nice service. My biggest thing is I did not like the scent of the lotion. It smells like old man cologne, ‍ My bf didn't mind tho If they would offer a softer scent like a natural essential oil or scentless, would be great. Also unbeatable prices!! We will def come back!

DONT COME HERE!!! the male masseuse gave me the most painful what I wouldn't even call a massage…read moreever! he used the pointy part of his elbows and used all of his weight and was digging into my shoulder, I was seriously tempted to put my hands on this dude because it was like he did it on purpose to see if he could get a reaction out of me. Horrible Horrible massage. Couldn't even relax and what a waste of money I'm serious don't come here.

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

Overall, I'm quite happy with my experience and may come back. I got a same-day appointment online…read morefor a shorter massage and gua sha enhancement for a reasonable price. The treatment was nice! My only not so stellar experience with her was she had no idea what kind of oil she was using when I asked her. That was very strange. She said she would have to ask and get back to me. They have a monthly membership they push, and it was mentioned to me several times. If you have never been to a spa before, it's quite common to be upsold on products and services. I'm familiar with it, and I have no problem saying no, but want to mention to folks who are considering coming who may not be familiar so it's not surprising when it happens. Typically they stop if you say no, and this was my experience here so it was fine. The location is awesome and there is enough to do here to keep you occupied for a couple hours. You could really make a whole day of it if you get a couple services, want to do some shopping or browsing, and a meal. Speaking of food, it's worth mentioning they have a little tea and snack bar in the lobby. The furniture here is not that comfortable and does not feel cozy. I don't think they designed it to actually keep people here longer than a few mins, so it's not a spa lounge by any means but has the basics you'd expect for spa treats like water, tea, and a few snacks. I may be back! Admittedly, we are pretty spoiled for choice here in Phoenix of nice spas. But the location here really is good!

Everything went well l! Service, clean room, nice lighting I get so relaxed that I always fall…read moreasleep.

I really wanted to do the Hammam ritual here so I saved up for a long time. I enjoyed it and felt…read moregreat when it was done but I feel like it wasn't thoughtfully crafted and probably only worth about half of what they charged. The first part is to go into what they call a private warming Hammam room, but the warming room is actually not private and is open to everyone using the sauna. There is a private treatment room, and I think this is really what you are paying a small fortune for--to lie down on a 200-year-old authentic Cherrywood Hammam table for an exfoliation scrub. The table itself is beautiful but not very comfortable--it's high up, so hard to get onto, and--like all wood tables--is very hard. Next you are supposed to go through a self-guided journey through the steam, sauna, whirlpool, warming room again, and cold deluge. They have a recommended circuit but there is no way to actually follow the times on it because you only have 25 minutes (and it took me 5 to get my swimsuit back on). I think I was expecting to be able to spend this time focusing on the experience, but it felt more like I was rushing through the steps in time while hanging out in the spa with everyone else, trying to run through all of the steps in time. Finally, the website says this ends with a massage with CBD or arnica oil. This is in a separate room and on a regular and more comfortable table. Mine was just a regular massage, no oils, though I got to choose between lavender and eucalyptus scents. They do have fun add-ons, like shea butter or cupping or hot stones, but those don't add additional time, so you're paying extra to have a massage take less time so they can add on the other thing you paid for. But if you go during your birthday month you get a free add-on. Anyway, my massage therapist was really good but not $580 good.(I don't know if anyone could be!) There are a lot of spas hat are supposed to be for intentional purposes--like a place to put a rock selected for its qualities, or you can put your hand on an enormous crystal imported from Brazil. But they kind of rush you through this part and it doesn't really seem to be designed with care. For example, there is a fountain outside to put the rock that you see before you even receive a rock. It's not clear that you're supposed to pick it up on the way out. There is no clock in the room where you wait for your appointment. The hooks to hang your robe or towel are and there aren't enough hooks for the number of people. Etc. Overall I think $580 is way overpriced for what is offered, which is basically a scrub and massage and the same spa amenities as everyone else. I was also disappointed by the snack selection--they just had trail mix and dried mangos. I guess I am spoiled because I've been to Aji Spa, which has the most amazing selection of snacks and you can get a wrap and massage for roughly half the price. And it's really somewhere you want to hang out at all day. The food menu on the website is also out of date--I'd decided what I wanted to order ahead of time but it wasn't available. So overall I felt like this ritual didn't have the attention and care I would expect for something this expensive. I am glad I treated myself to this experience but would not do it again.

Went for a massage with Lollie. She was great and really worked on my tight areas…read more The spa is large with steam rooms, jacuzzi, cold drench, sauna and lots of relaxation areas. They also have a pool but it was too hot to enjoy that. I'd go back in a heart beat

I had an amazing facial with Hannah T today! She took her time and made me feel comfortable. It was…read moremy first time in and def won't be my last. I got the membership and look forward to trying all the different treatments!

I had the best experience here! This was my first facial, and I went with the sculpt. Trisia was so…read morefriendly and knowledgeable about the service! She was considerate of my skin + preferences, and I left feeling so relaxed and refreshed!

Sometimes your friend does something that inures to your benefit. I am thankful for that thing…read more Unintended consequence. Last week, during a service project in rural Costa Rica, in 85 to 90 % humidity, I shoveled, moved dirt and rocks, mixed concrete, moved cinder blocks, stacked building supplies, and other wo-manual labor. Then on Sunday I drove to Oceanside, CA. And drove back yesterday. Me duele todo el cuerpo. Even my hands. I shrugged my shoulders and it hurt. Jayla, at Space Massage Studio, used CBD oil, magical fingers, warm towels, and skill to work out the kinks and knots, and stretched out my hips. I limped in. I walked out.

This place is maddening with booking. They do not seem to keep their online availability refreshed…read moreso you attempt to book what appears as an available opening to get a rejection email and a phone call indicating they are fully booked. Just invest in better technology or remove the online booking option. For reference this was not a one time occurrence. I attempted 3 unique times over multiple weeks.

Well let's see what today brings, since I had a rough experience here before. So far, check-in went…read morewell. All customers seemed happy and resort had a calm vibe. I had my hair styled and a regular polish manicure. I absolutely loved how my nails and hair turned out, all the products you guys used smell so good too. I can't wait to purchase some of the same polish and I heard the company was stared in Chandler as well. Thank you all. Ps- if you guys could review the price list from where you can schedule your services online. It was different from what I was charged today, (More). I hope to come back for a Moon/sound bath.

I had a wonderful massage here from Patrick. I really liked how clean, calm and serene the spa…read morewas. The treatment room was very relaxing and comfortable and Patrick did a great job of helping get the kinks out of my shoulders and legs. Afterwards, I was able to sit in front of the gas fireplace and have some cider and relax reading a book while I waited for my husband, who luckily got a much longer massage! There were also some nice outdoor areas, a whirlpool hot tub and what I believe was a steam room, along with a plunge pool. As others have noted, tip is automatically added but I was fine with that and would have done the same thing anyway. What surprised me is that even though the spa entrance is in the shadow of the waterslide and a pool filled with boisterous kids having fun, once you entered the doors that all disappeared. Not cheap but a very enjoyable day at the spa.