I. Was in town for a conference and had some free time. I was able to schedule a massage the same day and it was incredible! The facility is very nice and quiet and my massage therapist (Celina) was an absolute rockstar. I could tell that Celina enjoys her job and as a result is really good at it. She spent time working on my troubled areas and was super flexible about changing up my routine. I wish I lived near Scottsdale because I would definitely go back and be a regular customer of Celina's! read more

Went here 3 times. First time was great- solo pedicure with polish removal from Anthony (he's the best). Second visit I take my mom and I request Anthony- I don't get him, oh well. The pedicure I had was just ok, mom's was good but my gel rubbed off within like two weeks?!? Very strange- I've been getting pedicures for over 20 years and this has never ever happened. I left my water bottle there- I went to get it and it wasn't there but then they called a couple days later with it, which brought me a lot of joy and happiness... so I went back. Third visit- I get Anthony this time and he does great. Yay! But I take my boyfriend this time... he chooses the same style pedicure that I got, but without polish- the lady cut his nails so short that they were almost bleeding and she ground down the tops of all his nails (never seen that for him before), they were rough; she proceeds to ask him if he wants to pay $7 extra to shine his nails- which she just ground down and roughed up?! His pedicure just sucked which was annoying for us both. My rant: why tf is it so difficult for nail places to give men a good wholesome pedicure?!?! They usually are the ones paying if there- they don't need polish and this should be such an easy win for nail salons.... I just don't understand. I'm still on the hunt for a good place- somewhere my boyfriend can enjoy a pedicure with me too. I'm not sure I'll be back. read more

Spa Hous - My gel like rubbed off?! Within a week or so. - Day Spas Near Me - Scottsdale, Arizona

0 STARS!!!! I had an absolutely awful experience at Spa Hous and would NEVER recommend this place to anyone. I put down a deposit for their Pumpkin Spice Seasonal Massage which I was really looking forward to, but the therapist didn't even use the pumpkin oil or any of the seasonal products advertised. There was no explanation, no offer to compensate me, and definitely no accountability for not providing what I paid for. My session was cut short due to the therapist "looking" for the oil that she never ended up finding. I'm not kidding she didn't start until 11:15 and ended the session at 11:55. So disappointing for paying over $100 for a service. When I reached out about the issue, the manager Jenny B was shockingly unprofessional. Not only did she TEXT me in a rude and defensive manner, but she also accused me of "threatening" her simply for requesting a full refund to compensate for the bad service, which is completely unreasonable. Her behavior is baffling and frankly, amusing, and it explains why this spa already has so many negative reviews. Save yourself the frustration and go somewhere that actually values its customers and delivers on what they advertise. Scottsdale has PLENTY of other spas that treat their guests with respect. Shame on you Jennie and the way you treat paying customers. I will now work with my bank to dispute this since the only solution she offered was a $50 refund. What a joke LOL save yourself the stress!!! I left more anxious than when I walked in! Never again!!! read more

Visiting from CA - was extremely pleased to have Selena as my massage therapist! Received a combo massage traditional/ Swedish / Lomi Lomi. Best massage ever, Selena was very professional - inquired about areas needing extra attention as well as what areas to avoid. I walked out with my shoulders relaxed and head held high! Body and mind were rejuvenated!! Highly recommend!! read more

Very clean and professional, they can do any kind of nail, no problem. I've gotten gel nails, acrylic nails, acrylic fills, and s and s powder. The pedicure bowls are always clean and everything is sterilized. read more

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The salon was absolutely incredible. I had a manicure and pedicure and they were able to do it at the same time both ladies were efficient thorough, and did a wonderful job. read more

This was the deepest deep tissue massage I've ever had. I have low back issues that make it difficult for me to feel much pressure, which has always made it a struggle for me to find adequate pain relief, but Celina did such an amazing job. read more

Looked at reviews on yelp and serene looked like a good place to go, from the minute I called I knew it was going to be a great experience The front desk answered right away and easily booked me for that afternoon, I walked in and was instantly greeted with water, my chair all set up, and anything else I needed. the staff was so inventive and really made me feel pampered. Kim was great she did my mani and pedi and I'm very happy with the result, she listened to what I wanted and really put in time and effort to make them look good I think I found my new nail spot! read more

Spa Hous - Day Spas Near Me - Scottsdale, Arizona

I've been coming to this salon for some time and I have to say I always enjoy myself overall. Today I went in for a hard gel manicure (which I've never done before) and they were able to see me right away. I love the quality of my nails and was told they won't damage my nails over time which was really reassuring. I will continue to keep coming back read more

Spa Hous - Hard gel manicure - Day Spas Near Me - Scottsdale, Arizona

- Lack of crosstraining regarding charging for services at the front-desk; lots of waiting and being on a phone with the owner who wasn't there - If you happen to have the flu on the day of your appt like I did, and you've been so foggy headed the days prior so forgot to reschedule; know that even if you didn't get charged a deposit, if you're using a gift receipt, they will take a deposit from your gift receipt - Unclear and wordy deposit rules; I went back and re-read the deposit rules; they should use ChatGPT for some recommendations on how to make them more brief and to the point and definitely add a disclaimer that illness and natural disasters don't matter when it comes to losing your deposit and your deposit will go towards your service but not through your gift receipt - This is not necessarily a criticism of the spa, but I got Dermaplaning done for the first time and I didn't experience any noticable difference so I feel like I wasted my time, my money and my gift-giver's money - The manager did follow-up with me via text to apologize for the poor service after I told them I wouldn't be coming back to spend the rest of my gift receipt balance, but she didn't offer anything to try and make up for the poor experience I had - Staff was friendly, but overall, they should strive to provide better customer service read more

Cute nail shop! Would go back. In the heart of old town so very easy to get in :) Lots of very nice people working here! read more

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I have been to countless nail salons only to leave unsatisfied by the wait time even after I made an appointment or the lack of overall service Serene Nail Bar was a total exception. They go above and beyond on giving you a good customer experience This is my second time here with my best friend and I'm so happy to have come back. The staff is so welcoming and friendly. Vicky did my nails this time. She was wonderful and did a beautiful job. I showed her an inspo pic and she executed the work so well. We got seated right away and had our nails done in a timely fashion. On top of that they turned out so cute!! Couldn't ask for more! If you're looking for a new nail salon to check out I highly recommend making an appointment and seeing the good results for yourself read more

Spa Hous - Day Spas Near Me - Scottsdale, Arizona

I call to ask if they had availability at 6 PM the font desk said of course come on in. I come in they ask me to pick out a color. A lady takes me back and start doing my nails. She was having a FULL conversation with another lady working talking in a different language very loud! She also kept picking up her phone and texting, she even took a phone call and put it on speaker. Not once asked me how my day is our encounter with me anyway. When removing my existing nail dip she didn't have me go wash my hands or try to clean then herself. The existing glue/nail dip was stuck to the bottom of my fingertips, and at the end of the appointment, she didn't even clean it up. She started to really rush towards the end to the point my nails weren't even dry as she was putting the top coat on. She clearly just wanted to leave. I showed the lady at check out and asked for an alcohol wipe to get the glue off the bottom of my fingertips. She had to scrub to get the residue off my hands, and kept apologizing. At this point I was really annoyed and ready to leave because I started pointing out flaws with my nails but the lady wasn't going to do anything. Needless to say I left and will not be returning. If the state board were to come around and see how they handle hygiene and cleanliness of their clients, they would be shut down. read more

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Well...I've passed this strip mall a million times and never knew this little spa was even here! It wasn't until my friend recommended it for facials that I realized a spa even existed here. The front desk staff were great in accommodating our last minute couples facial request for the next day. I thought it was a long shot they'd be able to get us both in but they worked their magic somehow. Although we were in two separate rooms we were both able to get facials at the same time. My esthetician was great, gentle, and thorough. My husband said his wasn't as gentle and she did a procedure with an electric tool for his extractions that was pretty painful. He didn't like how intense that experience was and he has slight hyperpigmentation afterwards on area by his nose as a result of it. Hopefully that will go away on its own soon! I will say, overall, his skin did look well hydrated and luscious afterwards. Mine felt and looked great as well. They have a little waiting room that's decorated pretty cute. While checking out, I just so happen to ask about the skincare ornaments on their mini Christmas tree which led the front desk assistant to offer us a skin care sample each (umm yes please ‍). So far, I love the aloe moisturizer as it's super hydrating and I may have to return to purchase it. I would definitely return for another facial, although I'm not so sure I will ever be able to convince my husband to again! read more

Spa Hous - Cute waiting room - Day Spas Near Me - Scottsdale, Arizona

I have to say that I did my research to find somewhere to get my nails and toes done before Christmas as well as enjoy a relaxing massage. We were staying in Phoenix because my boyfriend was working there for 3 months. This place had amazing reviews so I made an appt with their online service. I then received calls and texts asking me to change my appt around to accommodate another customer. Not a big deal except when I showed for my appts the shop was not open and everyone was over 20mins late. I stood outside in the cold for over 30mins waiting because I was asked to be 15mins early for my services and had to take an Uber as I do not live here. The dip nails were so thick and didn't even last a full week without cracking, chipping and starting to fall off. The lady that gave me the manicure though was super sweet and a good conversationalist. I will say that is probably the only reason I didn't pay too much attention prior to leaving. The pedicure was good, polish lasted longer than I expected based off how terrible the manicure was. The only reason I left 2 stars is because I had the MOST WONDERFUL massage. If you want a great massage, I would encourage you to try this spa, for anything else, steer clear!! read more

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Amazing every time!! The ladies and front desk always deliver! Love they took me right away with no appt. read more

Spa Hous - Waiting room - Day Spas Near Me - Scottsdale, Arizona

Bad quality service and lazy providers. Reached out with my concerns to give them an opportunity to address them and was met with "nothing we can do" essentially. There are 100 better places in Scottsdale, save yourself the disappointment here! read more

Spa Hous - I asked him to cut my cuticles down more and he said "those are cuticles, that's skin". - Day Spas Near Me - Scottsdale, Arizona

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My 90$ nails shouldn't be snapping and breaking not even 24 hours after I got them done... I asked for a full set to be redone.. the lady acted too busy well that's MY TIME AND MONEY TOO... and just retouched the two that had broken already and now today the other snaps off.. I asked for my whole set to be redone because they were poorly placed on my hand... I could see them breaking at the base... with the naked eye... I was extremely nice to you guys and would have tipped more if my hand hadn't been cut... I even told the managers daughter I wanted to leave a nice review but my patience only goes so far for someone to not even look me in the eye the entire appointment was disrespectful too. Cute aesthetic pleasing but wouldn't recommend to a friend unfortunately. I'm not a Karen. But my press ons stay on as good as this. Pros; massage chair; cute salon; nice family; champagne; customer service; no wait Cons; Nails Flimsy, Price was $$$ which is typical for a nail salon of this caliber but when your nails don't last it's irritating. read more

Spa Hous - Broken nail day one - Day Spas Near Me - Scottsdale, Arizona

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Awesome nail bar!! Just here visiting AZ for the weekend and needed a pedi/mani. Initially booked for a pedi... Vicky did an excellent job. The nail polish they used was good quality.. the foot massage i got was amazing, the lotion they used had a honey smell which was heavenly. Vicky took her time and did exceptional... one of my best pedi, thus far. Very classy spot, reasonable price... excellent service from beginning to end. Kudos to the front desk staff, i didn't get their names but they were pleasant and friendly. Will def be back whenever i'm in the area read more

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I did a walk in to serenity society nail bar for a acrylic -gel nail fill with 1 missing nail. My total came out to $63 which I thought was a bit on the more expensive end for a fill. The facilities were very clean and they were quick to get a nail artist to begin on my nails. Overall it was a great experience! I did also notice that they had a variety of other services available such as massages and even services aimed at men which I thought was a nice touch. read more

Spa Hous - Day Spas Near Me - Scottsdale, Arizona

Love love love Combo Massage 90min I wasn't sure which service to choose and the receptionist recommended combo, glad I went w this one! It was super relaxing and tackled the areas I needed most while being thorough in every area still. Really good service (: Complimentary champagne read more

Spa Hous - Relaxation room - Day Spas Near Me - Scottsdale, Arizona

I love it here!!!! The entire salon is so beautiful. Jenny obviously put her heart and soul into this place and every little touch oozes love and warmth. They intensely clean between each client, to the point you could honestly eat off every single surface! Kim did my gel pedicure and I plan to be her client as long as she will have me. I work as a waitress, so I walk a TON daily. I need a leg massage to be killer, and she absolutely put me on cloud 9! Not to mention the flawless pedicure! Thank you Kim! read more

Spa Hous - Cute, bright toes by Kim! - Day Spas Near Me - Scottsdale, Arizona

I love this place!! It's so hard to find a nice, CLEAN, nail salon. I have been to those 3 times over the last 6 weeks, and have been very happy with the results each time. They offer a wide variety of services, their color selection is next to none, and their spa pedi & mani options are endless. Everyone is super friendly, the place is bright, spacious, and beautiful. They also offer online booking and a rewards program. This will be my regular place from now on. Give it a try. They also have a spa, and offer waxing services. This place is great!! read more

Spa Hous - Pedi - Day Spas Near Me - Scottsdale, Arizona

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Came here for a girls spa day pre wedding celebration. We had a great time! Relaxing ambiance, cute sitting room to use between services, and rooms were clean, dimmly lit, relaxing music and scents. Tye (I didn't get her spelling..sorry if this isn't right) gave a nice massage. Kelly did an amazing facial (my skin still feels amazing). If I lived in the area I'd definitely be back!! read more

Had two services done there today: 1) Swedish massage with Nikki. (5 stars)Arrived and was greeted by the receptionist who was very personable and attentive. Was taken back to the waiting lounge and within minutes my masseuse Nikki took me back to the massage room. She was fantastic! She began with applying with warm oil which was both comforting and relaxing. The pressure for the duration of the massage was perfect, feet and scalp included. The only downside was the waiting lounge, which was close to the room I was in, there were a couple girls who were having a fairly loud conversation with no consideration to the fact that this is supposed to be a quiet area. Thankfully though, Nikki went out and took care of it. 2) Gel mani- it was mediocre. Would give 2 stars. Manicurist was Amy. She rushed through service. The gel mani is supposed to include a soapy hand soak & warm towel of which I received neither. She even asked if I "really" wanted the hand massage? I mean, if you're charging for it why make it seems like it's extra work? Plus she was unnecessarily rude to the receptionist for no reason, she's just trying to do her job. All in all, would definitely return for a massage with Nikki but would not consider any other services. read more

Super clean calm salon. Lives my nails and the atmosphere! Would not go anywhere else read more

5 stars for the massage I got, my lady was amazing and place is clean/ relaxing. I'd give her 10 stars if I could. Got gel nails after and I would say 0 stars. DONT waste you're money here for nails. Worst manicure ever it took her 10 minutes to do and barely any effort in it, it was 40$ plus tip down the drain. read more

I've been here a few times and had both good and not so great experiences. The first time, I made an appointment and the tech I made an appointment with was working on someone so they ended up giving me a different tech, it worked out well. I thought it was a little ridiculous she was working on someone for 25 minutes past my time slot. The next time everything went well, I was removing hard gel and doing normal gel, but she left a thin layer on to keep my nails strong and didn't charge me extra. Within a week 2 nails broke and they fixed them for free, no questions asked. The next time I went there was great, very good attention to detail. Only down side is my nails started peeling and breaking very quickly. I made a new gel manicure appointment 12 days later for 1:45. I was driving from Phoenix and there was traffic, so I called and said I'd be a little late and asked if that was ok and they said yes. By the time I walked in (9 minutes late) my tech was working on another girl and was told she'd be done around 2:35, so I left. The receptionist offered me a drink while I waited which was nice, because usually you ask them. Parking lot is not paved very well, but there is usually plenty of spots. I do feel the prices are a bit more than they are at places near by. read more

Spa Hous - 12 days after my gel mani - Day Spas Near Me - Scottsdale, Arizona

The quality of our manicures and pedicures were mediocre. We booked this placed based on reviews and were highly disappointed. We left feeling like the service could've been more attentive. We paid for two Smooth Operator pedicures that still left much of our heels needing more care. Save your money and check out a different nail salon! read more

I really wanted to like Serene Society Spa but while the massage was okay, I wasn't a huge fan of the atmosphere. When I arrived I was met by my massage therapist and got my massage which was good. Throughout the massage I could hear people talking quite loudly outside of my massage room. It really took me out of the experience. The spa tried to counteract this by playing music and rain sounds but I could hear everyone's conversations quite plainly. I was also disappointed in the transactional nature of my visit. Typically when I go to a spa I like to take about 15 minutes after to sip on a hot tea and relax to feel the benefits of my massage. After I got serviced it felt like I was shuttled out of the spa to pay with a bottle of water. Not really the relaxing experience I imagined (it does say on their website that drinks are free but I was never offered one). I really wanted to like this place more but I couldn't get past these two disappointments. read more

I relocated to Arizona and could not find a great predic spot until my acupuncturist told me about Vicki and Spa Serene. the salon is truly serene and very relaxing. I have been two times now and both times greeted warmly at the check in desk. Next on my list is to get a massage as I need anew masseuses and have heard rave reviews about them as well. read more

my first time - Very quick and easy. I was only there to remove my previous nails due to work restrictions. which in turn made me schedule a pedicure. My second visit however was only 3 days later. - I left feeling like the job that was done. I could've done on my own. The experience was amazing - I was offered a complimentary drink of my choice. I was also seen before my appointment time. and yet still i did not leave feeling like i had refreshed feet. I also feel as though my appointment was rushed. When I had first sat down, I had asked her to do a French tip on my toes. She had told me I could only choose one color all over for my service. I then got a lot of my cuticle ripped off in the corners of my toes- and shortly afterwards a burning sensation all over when the alcohol was sprayed. she did apologize, but then continued to dig into where I had expressed the pain was as the appointment moved on. where my frustration lies is that I was extremely excited about my appointment. I haven't been able to get a pedicure in a really long time, I get told that I cannot do what it is that I want to do with my own feet - then to physically feel no difference from when i walked in, beyond painful toes and botched paint job. paid for something that I could've done in the comfort of my own home. I would post a picture of my toes but I find it odd. read more

I have been going for over a year for hard gel, pedicures and just recently started hydro facials. The hydro facials are really wonderful. The process of exfoliating is much more enjoyable than other types of facials. My skin texture and pores have improved and get the red light therapy with deluxe! read more

This is my new spot! Ask for Q! Q is the man in a sea of ladies! He is the best!!! I've followed him for 8 years and won't let anyone else do my nails. This place is clean and really cute! Go see him!!! read more

Spa Hous - Day Spas Near Me - Scottsdale, Arizona

Very Disappointed! I booked online at the first of the month to have a special spa experience. I booked an 80 minute masssage, gel pedicure and a gel manicure with additional services. Put my 72.50 deposit and so looked forward to a relax time. The staff at the front are warm and very welcoming, I then. Went to my pedicure, which I had scheduled my massage first but I went with the flow. She comments on my toes saying it's been awhile and precedes to kinda rush they the process. I mentioned the water was to hot and she then goes cold water! I bit my tongue and thought it's okay. She then gets into a conversation with another coworker and it had some negative energy !! I came to relax!! I was so so disappointed!! Really don't like to complain or do negative reviews BUT... the owner still felt he could charge me for my deposit with my dissatisfaction . I paid for my terrible service and was charged a 72.50 deposit. It's in a shady area and on my top 10 list!! I recommend Bliss Nail!! The best experience.. 2 locations!! That speaks for itself. read more

First time here. Went to get a gel manicure and a regular pedi and have to say my 1st visit to this place was just MEH so I probably won't be back... The staff was less than friendly, the lady that did my nails did not listen to any of my requests and did a poor job w my nails. Nail polish started to chip off on 8 of my nails in less than 24hrs of getting them done!!! Called them, told them about it and they were nice enough to offer to fix them. I went back and a different lady did them this time (way better) but sadly same experience as the first time, nobody in the staff smiles or talks to you. It feels as if they're just trying to get rid of you as fast as possible so that the next person can be seated. read more

I did the serene spa and it was amazing the facial was great and the massage was amazing. It is a cute little place that give off peaceful and relaxing vibes. 10 out of 10 would definitely go again the ladies was great. Only thing is that they have 2 website which show two different prices and can be confusing. I thought it was $180 but it end up being $189 read more

Spa Hous - Quiet area - Day Spas Near Me - Scottsdale, Arizona

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Super accommodating, nice people- it looks like they do some AMAZING work based off the other customers I was watching! I did a SNS dip which I haven't done in forever and she did a good job and was very quick. read more

Spa Hous - SNS dip mani - Day Spas Near Me - Scottsdale, Arizona

Best nail salon in town! Great service, clean and friendly staff. They also do great massages and facials!

Brooke did an amazing job on my nails! My husband and I have also come here for a couples massage and it was fantastic. The interior is decorated so cute and the staff are all super nice. read more