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    Bamboo Spa

    2.7 (7 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 1 month ago

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    4 months ago

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    9 months ago

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    2 years ago

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    2 years ago

    The massage was great, felt relaxed afterwards! I will go back again and therapist was good.

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    2 years ago

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    2 years ago

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    3 years ago

    Best therapy massage. Clean and thorough. Also had excellent foot massage. Open 7 days a week.

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    Ethereal Medi-Pedi & Handcare - Get rid of dull skin and bring back your glow with our leg treatments

    Ethereal Medi-Pedi & Handcare

    4.8(224 reviews)
    0.7 mi
    $$

    I'm really disappointed with how our recent visit was handled. We've been here before a couple of…read moreyears ago and Maria does great work, which is why I booked an appointment with her a month in advance as a birthday treat for my pregnant girlfriend. ​We drove 30 minutes in traffic with our 22-month-old son, only to be told upon arrival that our appointment wasn't in their system and Maria was already with another client. The receptionist was polite, but even after showing our confirmation email, the only option offered was to reschedule. ​It feels frustrating knowing clients are subject to a strict 50% cancellation fee within 24 hours, yet when a confirmed booking is dropped on their end, there's no real solution or accommodation made for wasting our time. With a toddler and limited free time together, this was an upsetting experience for what was supposed to be a special day.

    When I moved to the West coast my body & skin were in for quite a shock. My feet & hands were so…read moredry no matter what I did or bought. I've always gotten manicures & pedicures regularly but still nothing helped. I decided to get a medical pedicure to see if this would help. Maria was wonderful & performed a miracle. She had my feet soft, smooth, & back to normal. She recommended I get a product to use on my feet & I will be doing just that. This is the 2nd time that I e come here & both times the service was excellent. I'm definitely going to have to come back every few months to ensure this doesn't happen again. While a little on the pricey side it was worth every penny. My feet thank you Maria. I'm always happy to support a black owned business. I will definitely be back.

    Photos
    Ethereal Medi-Pedi & Handcare - Bio sculpture gel

    Bio sculpture gel

    Ethereal Medi-Pedi & Handcare - 3 weeks later - no chips or peels or lifting!

    3 weeks later - no chips or peels or lifting!

    Ethereal Medi-Pedi & Handcare - Gorgeous gel overlay

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    Gorgeous gel overlay

    The Phoenician Spa - Inside looking down from second story

    The Phoenician Spa

    4.0(108 reviews)
    2.5 mi
    $$$

    Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

    This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

    Photos
    The Phoenician Spa - Complimentary snacks and water every where you turn!

    Complimentary snacks and water every where you turn!

    The Phoenician Spa - Apple cider

    Apple cider

    The Phoenician Spa - View from the rooftop spa pool!

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    View from the rooftop spa pool!

    Bamboo Spa - beautysvc - Updated September 2026

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