Amazing. Been going to waxing the city for years, no complaints, but this spot was available when I…read moreneeded and the reviews are great. It was the most painless, the quickest and cleanest wax I've ever had. Sarah is magical

A year later and I still love this place! Dani is so efficient with her waxes and I leave feeling…read moresilky smooth every single time. Practically painless and very thorough, I refuse to go anywhere else. Great staff, great service, lots of availability and the shop is super cute.

European Wax Center Tempe Marketplace has become an absolute embarrassment. After more than 10…read moreyears as a loyal member, I'm done. I will not be renewing my membership because this location has completely fallen apart. The turnover is beyond ridiculous. Every single visit there's a different General Manager , a different front desk employee, and a different aesthetician. At some point you have to ask why. Are employees quitting because of poor leadership, or are they constantly being fired? Either way, it speaks volumes about how this center is being run. The current General Manager COURTNEY is, without question, the worst I've encountered. COURTNEY is arrogant, dismissive, and completely incapable of taking accountability or resolving even the simplest customer concerns. Instead of de-escalating situations, COURTNEY makes them worse. It's shocking that someone with such poor customer service and leadership skills is managing a business built on client relationships. This location has destroyed the reputation of a brand I was once happy to support. Corporate should take a serious look at what's happening here because this center is driving away long-term, loyal customers. I expect someone from corporate to contact me and explain how a location can decline this dramatically.

I have been going to the European Wax Center at Tempe Market Place (2040 E Rio Salado Pkwy M6,…read moreTempe, 85288) for just over three years. Shortly after starting there, my waxer left and the one the store assigned to me next was BRUTAL (I have a very thick, full beard, so getting the edges waxed needs to be done correctly). Therefore, I researched the waxers on staff and saw that Alicia had gotten outstanding reviews, and specifically concerning my needs, and I have been going to her ever since. Alicia does so well, I recommended my best friend to go to her, since his girlfriend likes his face completely smooth, but, his beard grows in like mine, and her tips from each of us far exceed the paltry percentage she gets per customer from EWC. European Wax offers year long passes, where customers can go as often as necessary, and I since I need to go every two weeks to minimize the how much hair is being pulled at one time, I started getting those, since it would save a lot of money. I have five months left before the current year is up. My best friend also bought a year pass, after experiencing Alicia's skills and the lasting results. In the time I have been going to this location, the store has gone through SEVEN managers, with the latest one being Courtney, who has been there a month and a half. And now, Alicia is fired. Funny how the SIX managers BEFORE Courtney, did not fire Alicia, so, it should not take a rocket scientist to figure out who is the problem. Since my waxer is gone, one I trusted and counted on to do the job right (and we always have a great rapport), and I hold those in charge of the store, above the manager level, responsible, I will NOT be coming back to European Wax Centers, ever, for my business. I also want the balance of my pass fees refunded. When I talked to Courtney, she said she could only give me store credit. When I asked to for the corporate number, she said that the location was a franchise, so there is no corporate tie. After some digging, I called Courtney back and asked to speak to her bosses, Lauren and Jacqueline. She said she would pass the message. After not hearing back from either of them, I went into the store and asked her in person for their numbers. She said she could not give out the numbers, but, had left a message with them about my, "concerns". Later, she called me back and claimed that I had gone enough times that there would not be any prorate left on the balance. I do not appreciate European Wax Center for bouncing Courtney from the San Tan Village location to the Tempe Market Place location, because she could not work and play well with others, there (funny thing about the internet, things of record NEVER go away), and I do not appreciate Courtney for firing Alicia when six other managers prior had the management skills to not fire her, nor do I appreciate her gatekeeping the contact information for her bosses. But, that's ok, I will find it and let them know what I think.

Lisa is absolutely wonderful. Her sweet personality immediately puts you at ease and she is so…read morequick and professional that she is finished before you realize it. I have been elsewhere but once I found Lisa, I never looked back. Her suite is cute, bright and comfortable, and it is soooo clean. The price is more than competitive with other wax providers in the area. And, best of all, she always does a great job. I hear that she is still giving a discount to new customers. But I recommend Lisa even without the discount. Set up and appointment, you won't regret it.

Contemplating flying out to Albuquerque just to get a wax from Lisa. She is the best there ever is!!read more

Areli did an amazing job and was so friendly and made me feel so comfortable my entire visit!! I…read morevisited another Hello Sugar and wasn't entirely happy with my experience but I gave it another try at another location and I am so happy I did! It was quiet and clean in the front, Areli was calm and laid back while still being professional and respectful. I booked another appointment with her immediately!

I will never go anywhere else to get waxed…read more I have nothing but good things to say about my experience here. The studio is clean, well kept, and has a modern sleek design. The staff is super kind and knowledgeable about the prices, packages, and products they sell/offer. I have had brazilian waxes at other spas, on my way to those appointments I always fear for the pain m. At Hello Sugar I saw Melia, and the way she waxed was one of the least painful Brazilians I have ever gotten. I am 37 weeks pregnant and have heard brazilians are more painful when pregnant... even still, the pain was probably a 1/5. Oh and if you park in the paid lot, they validate your parking so it's free!!!

I went in for a few services and was overall fairly satisfied…read more Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better.

Amazing experience with Jayde- professional, super knowledgeable and kind- you're already super…read morevulnerable (full Brazilian...use your imagination, folks!) and she makes you feel super safe. All the staff there is really warm and welcoming- clean space and should NOT be compared to the ray road location- that was...

Celeste is amazing. Quick and professional. The salon itself is super cute and always smells and…read morelooks clean. Great pricing too.

Clean, friendly, and thorough instructions and explanations given to me regarding care/…read moremaintenance, as this was my first time getting lashes. My service was provided by Melinda R., who was very personable, punctual, and helped walk me through the process alleviating any anxiety I had. She was very skilled and helped me choose just the look I wanted with the right amount boldness. I am amazed in the few days since how many compliments I have received. Definitely 10 out of 10!

Always an amazing experience at Melt the Mothership. A must go for all things brow and beauty.read more

Amazing eyebrow shaping and tinting again with Bri. I love coming here when I am in Scottsdale…read more Very clean and great atmosphere. Super friendly !

She understands that every hair counts and that subtle changes make a big difference. Precise…read more Accurate. Meticulous.

I have been getting my waxing and skincare services from Ann for 20 years now. The wax she uses…read moredoes not hurt and i never breakout or get bumps. I use pretty much all the Tuel skincare products she carries. I get my sage and frankincense from her regularly. She has new crystals and bracelets (that she makes by hand, transferring her amazing energy to them) monthly that I'll usually feel the need to buy. Her business has grown so much in the last couple years and she now has a wonderful staff that offers services like massage, reiki, lash extensions, peels, dermaplaning, and brow lamination . I've started letting Harley do some of my facials and waxing and she's really good and fast like Ann. I 100% recommend this place

Laura is amazing! I'm so glad I went to her. I decided to try lamination before my wedding, as I'm…read morenot happy with my brow's natural shape and grow patterns. WOW I can't believe how much better they look! I keep getting compliments on my brows, even from random people who didn't see how bad they were before. I especially appreciated Laura for taking COVID very seriously, wearing a mask and requiring customers to wear a mask. I hadn't had my eyebrows done in over a year due to COVID, but Laura made me feel very safe and relaxed! She's also just a wonderful person, and I loved chatting with her. I will definitely be returning to Laura for all of my beauty needs!

Came in for the first time after stumbling upon Laura's Instagram. She is AMAZING at what she does…read more! I am usually very skeptical to try someone new especially for brows but I am so happy I went to her.

I've been getting my eyebrows and upper lip done at Goldie's salon for over a year now. After…read morechanging so many places because no one could do my brows the way I wanted I can happily say she's the best! Goldie is very friendly, prices are affordable and I'm totally loving my brows! Very recommend.

Got my eyebrows done and they came out great. Really like Goldie work, she friendly and affordable…read more Will be coming back!