Needed to get two four items sewn on to two of my uniform items for work. I didn't have a rush but…read morethe gentleman that was helping me opened a calendar and I picked the Friday a week away. Based on their schedule and items I think they can work with you based on what they're showing and they seem to have a constant stream of work. When I came back I noticed one of the items was upside down, to no fault as they're not familiar with the emblem, and the seamstress was able to fix it on the spot! They were very helpful and apologetic, which was no issue really, and was nice on every occasion. Their shop is clean, and my daughter noticed that they had Cinderella stickers and the nice all over the floor boards which gave it a nice touch, and they offered my daughter candy! A great place with nice people!

We brought my boyfriend's pants that were much too wide for Marayam to tailor and she did an…read moreamazing job! Price was so reasonable. Maryam was lovely. The overall experience was great. Highly recommend this place for your tailoring needs!

Came here to pick up an hour past open hour. The sign at the door said "open" but door was closed…read moreand no one answered the door. I called the business a few times and no one answered. Waited at the door for 15 mins and I'm not sure what to do.

Do not use this business!!!…read more Destroyed my daughter's wedding dress during alteration. Refused to honor a full refund. Now we have to not only purchase a new dress but also find and pay for a quality tailor. Said they will fix it. No thank you! After spending $700 for a simple taking-in of the dress we will not trust them with any fix. Wedding is two weeks away.

Did great job on hemming pants. Very good prices Cash only…read more They do all kinds of alterations.

Beyond terrible service and experience! The seamstress was extremely rude and impatient and did not…read morewant to help out at all. I have no idea how they stay in business. My advice is to avoid this place, there are far too many other places out there to choose from.

I went there for hemming my kid' jean. He did the amazing job. One week waiting period. I'll be…read moreback for more services.

Please don't waste your time and money. Brought two items to be hemmed. Both were cut and hemmed…read morecompleted unevenly. One was more than an inch shorter in one side than the other and the stitching was a mess. The stitch length was way too tight and caused bunching. The thread was some industrial thickness and had no business being used on a cotton skirt. The other was shorter in the front than the back and also uneven in the front. I gave them a chance to fix the skirt but it was still a mess. I can't believe this place is still in business given the poor workmanship. I had to take my items to another place for them to try to fix the atrocity created by this place. What a waste of time and energy.

My Girlfriend and I went to pickup clothes Saturday however, the door was locked at 3:30pm…read more Unfortunately I now have to wait another 2 days for my clothes and missed out on wearing these clothes for Easter. I'm not asking them to be open on Easter, just better on updating either their hours of operation or closing & locking up according to their actual closing times.

Always their savior of all my clothes that I have to throw away and I bring it over here. They do…read morelittle work on it and make it usable again so I can continue using these expensive clothes that I buy always I'm grateful to know this place

Good service quick and ready as promised. Best prices. Convenient location. Clean and neatly keptread more

Solid cleaners with decent pricing and fairly quick turnaround times. Found them on my trip home…read morefrom work and will used them in the future.

Needed my bridesmaid dress altered pretty significantly because the bust area needed to be…read moretightened and the length shortened. I was nervous about taking it somewhere because the back of the dress looked a little more complex, but she did an amazing job in just a week. There were no loose seams or signs that it had been altered at all and fit wonderfully on the day of the wedding. It was all done for under $100, which is a great value for all of the alterations I requested. Highly recommend! A little tip: I'm pretty sure it's cash only, or at least cash is strongly preferred.

I've used NT Alterations several times over the years, and while most of the work was decent, my…read morerecent experience left me disappointed. I brought in a pair of shorts to have the bottoms shortened with a new folded hem. When I picked them up, I noticed a large knot on the front that couldn't be removed. Later at home, I found a 2" section on the back where the fabric was folded under the hem, which looked like a mistake. Neither of these issues was mentioned to me upfront by the owner. Additionally, I've found the customer service and tone from the owner over time to be less than friendly sometimes, which made this experience even more frustrating. If I had known about these issues beforehand, I wouldn't have spent $25 on the alterations. Overall, I expected better communication and quality, so I don't plan to return.

Leaving the review purely based on the lack of customer service…read more My wife was calling around to obtain some quotes on minor alterations, and the representative picking up the phone simply replied: "We don't do quotes, we've been open 45 years." I guess they have enough customers and aren't interested in new business ‍

Avoid this shop of horrors! If this place were a restaurant, they would've been shut down…read more I support local businesses and want them to succeed. I do not support local businesses ruining unsuspecting customers' merchandise, having to pay exorbitant prices for their incompetent work, and being yelled at on a perfectly beautiful day for pointing out that the work was not done properly. I should've listened to the long stream of negative reviews that sounded unbelievable. What a mistake. My experience ended up being unbelievable and **cost ME $140** for terrible work and a terrible experience. They ruined a perfectly beautiful pair of custom-made pajama tops and refused to take proper responsibility for it. The simple order I placed was to add a button hole at the top of each of two gorgeous custom-made organic cotton pajamas with piping to better fit my petite size. At pick up they handed me a butchered pair of pajama tops, each with indeed a new buttonhole, but with shockingly terrible frayed stitching in a mismatched color threading different from all the other buttonholes. On top of that, the spacing between the new buttonholes they had made was completely different and shorter than all of the even spacing for all of the other button holes. When I pointed out this work was not acceptable, instead of acknowledging or apologizing about this obviously terrible workmanship that anyone else could see with their eyes, the seamstress started yelling at me and declared to me and proclaimed that I don't need the same matching color threading, it's going to be hidden behind a button, what's the problem. She then continued to holler that now no other color threading can be used because the hole will just get bigger and render the pajamas unusable, so I should just take them. And that is my fault? And why is she yelling. I took a deep breath and calmly insisted she ask another tailor to do something by hand in the correct thread color. The spacing was done incorrectly, but at least the color could be corrected? I said I could pay for the other items I had on the order on the same ticket because I needed them. She then fiercely and rather aggressively snapped, no, you cannot take any of them, you have to keep them all here until you pick up the other two pajama tops you want redone. This second part is not a quality of work issue, this is a personality issue. Being spiteful and unprofessional on top of being incompetent is quite the trifecta. Save yourself a trip to this bizarre shop of horrors. After being yelled at, the other calmer person at this shop walks out to me while I'm already seated in my car. She hands the two pajama tops back to me and says essentially, we cannot do this work, it cannot be redone. I am waiting for this vendor to reimburse me $140 for the perfectly beautiful pair of custom tailored pajamas they ruined. It took 3 weeks to get these pajamas from E. Europe to wear in the very short weeks of spring we have here. By the time I order another 2 pairs, it will be very hot and I won't be able to wear them until next year. As for the bizarre spiteful personality and dys regulated yelling, I hope this seamstress can do some breathing exercises and learn to act civil, since expecting customer service from this person would be unrealistic. Simply put, this place is a disaster and not fit to be called a tailor shop. I can sew better than this and I don't operate a con shop of a store. As far as I'm concerned, the store is running a fraudulent business even calling themselves a tailor shop. The consumer protection office should be investigating this place. I feel sorry for the other reviewers who paid hundreds of dollars getting even more expensive items altered to a dismal subpar result. I placed several tailoring orders I didn't really need, including this order, to simply give them more business. This was a trial run error before I ordered much bigger custom drapery request. What a mistake it was even putting in this small trial order. A complete fail.

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

Quick turnaround and solid job. I had a pair of work pants taken in at the waist and needed them in…read more24 hours (for an interview) and they delivered! It is a cash only place so I had to leave and get cash when I went to pick up since they didn't say anything in advance.

I had 20+ badges sewn on a jersey. Quality and price were top notch! Will definitely use them…read moreagain.