Needed to get two four items sewn on to two of my uniform items for work. I didn't have a rush but…read morethe gentleman that was helping me opened a calendar and I picked the Friday a week away. Based on their schedule and items I think they can work with you based on what they're showing and they seem to have a constant stream of work. When I came back I noticed one of the items was upside down, to no fault as they're not familiar with the emblem, and the seamstress was able to fix it on the spot! They were very helpful and apologetic, which was no issue really, and was nice on every occasion. Their shop is clean, and my daughter noticed that they had Cinderella stickers and the nice all over the floor boards which gave it a nice touch, and they offered my daughter candy! A great place with nice people!

We brought my boyfriend's pants that were much too wide for Marayam to tailor and she did an…read moreamazing job! Price was so reasonable. Maryam was lovely. The overall experience was great. Highly recommend this place for your tailoring needs!

I've gotten alterations at this place twice now and they're always kind, and accomodating. I had a…read morerequest for a quick turn to add a slit to a sequin dress last minute and they were awesome enough to do it in less than 24 hours! Great work and service. You can't go wrong here :)

Came here to pick up an hour past open hour. The sign at the door said "open" but door was closed…read moreand no one answered the door. I called the business a few times and no one answered. Waited at the door for 15 mins and I'm not sure what to do.

I have been a customer for over 20 years (from simple hem work to more complicated wedding dress)…read more It is a no frills establishment but Khim and staff are very hard working and honest. Always very busy so come early (they sometimes open before their stated business hours). There are 2 dressing rooms so you will have to wait if place is busy. I have been to other alterations places closer to me, but I always return to Poway Alterations Center. Their prices are more reasonable, and they are honest with what they can and cannot do and make recommendations to make sure the fit is correct. If there is any issue, they will correct onsite while you wait, if possible.

Very friendly service. On time. I did some taking in of my delicate India shirt. They did a nice…read morejob and were communicative via text. Definitely would recommend.

Please don't waste your time and money. Brought two items to be hemmed. Both were cut and hemmed…read morecompleted unevenly. One was more than an inch shorter in one side than the other and the stitching was a mess. The stitch length was way too tight and caused bunching. The thread was some industrial thickness and had no business being used on a cotton skirt. The other was shorter in the front than the back and also uneven in the front. I gave them a chance to fix the skirt but it was still a mess. I can't believe this place is still in business given the poor workmanship. I had to take my items to another place for them to try to fix the atrocity created by this place. What a waste of time and energy.

I went there for hemming my kid' jean. He did the amazing job. One week waiting period. I'll be…read moreback for more services.

My Girlfriend and I went to pickup clothes Saturday however, the door was locked at 3:30pm…read more Unfortunately I now have to wait another 2 days for my clothes and missed out on wearing these clothes for Easter. I'm not asking them to be open on Easter, just better on updating either their hours of operation or closing & locking up according to their actual closing times.

Always their savior of all my clothes that I have to throw away and I bring it over here. They do…read morelittle work on it and make it usable again so I can continue using these expensive clothes that I buy always I'm grateful to know this place

Good service quick and ready as promised. Best prices. Convenient location. Clean and neatly keptread more

This is such a wonderful dry cleaning and local clothing alteration business! The owners, June and…read moreYoung, are both SO CARING, kind and helpful. They've been in this line of work for over 25 years-- so I trust their knowledge, expertise and experience. I brought them inherited fur coats to clean, along with a very stained wedding dress. They went above and beyond-- and I was so impressed with the garment care, final cleaning results and attention to detail. I recently brought in a dress and skirt to be hemmed, too--and needed it back fairly quickly for an event. June and Young were so helpful to me, and accommodating in meeting my needs. I highly recommend bringing your items here... you won't be disappointed!!

Needed my bridesmaid dress altered pretty significantly because the bust area needed to be…read moretightened and the length shortened. I was nervous about taking it somewhere because the back of the dress looked a little more complex, but she did an amazing job in just a week. There were no loose seams or signs that it had been altered at all and fit wonderfully on the day of the wedding. It was all done for under $100, which is a great value for all of the alterations I requested. Highly recommend! A little tip: I'm pretty sure it's cash only, or at least cash is strongly preferred.

I've used NT Alterations several times over the years, and while most of the work was decent, my…read morerecent experience left me disappointed. I brought in a pair of shorts to have the bottoms shortened with a new folded hem. When I picked them up, I noticed a large knot on the front that couldn't be removed. Later at home, I found a 2" section on the back where the fabric was folded under the hem, which looked like a mistake. Neither of these issues was mentioned to me upfront by the owner. Additionally, I've found the customer service and tone from the owner over time to be less than friendly sometimes, which made this experience even more frustrating. If I had known about these issues beforehand, I wouldn't have spent $25 on the alterations. Overall, I expected better communication and quality, so I don't plan to return.

Ellie is amazing! She tailored my wedding dress perfectly & even fixed my bustle when I ended up…read morewanting it done differently. The quality of work is wonderful! Danced the night away with my bustle in place & all the alterations were very comfortable. Also, her & her husband are the sweetest people & everyone I interacted with at the shop was great! I will be coming back for all my tailoring needs

Leaving the review purely based on the lack of customer service…read more My wife was calling around to obtain some quotes on minor alterations, and the representative picking up the phone simply replied: "We don't do quotes, we've been open 45 years." I guess they have enough customers and aren't interested in new business ‍

I was referred to Primo Alterations by a friend who had her wedding dress altered here a few years…read moreago. Just picked up two formal dresses that needed alterations and they now both fit like a glove! One needed to be let out and the other needed the straps shortened. Lua altered both dresses and is sweet, personable, and talented. She finished both dresses well before their expected date. Carolina and Joseph, the owners are friendly and you can tell why their business has been around for awhile. I had my wedding dress consultation with Isis. She was very sweet, you can tell she has an eye for detail. I can't wait to come back in August for my wedding dress alterations. Will provide an update then! The seamstresses are upfront about their prices during your consultation, so there aren't any surprises. Their prices are well worth the quality of work they do.

I cannot recommend Primo Alterations & Dry Cleaning enough! They did an absolutely incredible job…read moreon my wedding dress. The attention to detail was beyond anything I could have imagined, and they truly made my dress fit like a dream. Every single person on their staff was so kind, welcoming, and professional throughout the entire process. They made me feel comfortable and confident every time I came in, which meant so much during such a special (and sometimes stressful!) time. Their work is truly worth every penny. If you're looking for someone you can trust with something as important as your wedding dress, this is the place. 5 stars all the way!

Quick turnaround and solid job. I had a pair of work pants taken in at the waist and needed them in…read more24 hours (for an interview) and they delivered! It is a cash only place so I had to leave and get cash when I went to pick up since they didn't say anything in advance.

I had 20+ badges sewn on a jersey. Quality and price were top notch! Will definitely use them…read moreagain.