Finally found a good place for a rice bowl. Just moved to AZ and teriyaki restaurants were a dime a dozen. Searched Yelp and located Samurai's my wife got spicy chicken and it was quite hot. She generally adds spice but toned this order down with some regular sauce. It looks like they have some great choices other than just bowls so will be back to try other items. Be careful of their spicy sauce but give them a try. read more

13 little pieces of chicken. Tastes good, but it's a giant bowl of rice. Not worth the price. Maybe 4 pieces of broccoli... this a thin layer of actual food over a ton of rice. read more

Samurai Sam's - Regular bowl - Japanese Near Me - Glendale, Arizona

Had some free time before seeing a client and decided to grab some lunch I got the yakisoba chicken and it was delicious was served pretty fast and got the spicy teriyaki read more

This is a chain place that serves up rice bowls. They have various types such as steak, chicken, shrimp, Korean BBQ, vegetables, and others. I tried out a spicy steak and broccoli large bowl which is $11.99. The food did not smell good and it tasted average. I'm a bit dubious to the calories listed for this since there's so much rice. Either way, a fairly average and forgettable experience. read more

Samurai Sam's - Large spicy steak and broccoli bowl - Japanese Near Me - Glendale, Arizona

I've been going to Samurai Sam's since 2011 at one time it was a staple once a week and slowly declining to being once or twice a month and after my most recent visit not sure if I would go again. Ordered a teriyaki chicken bowl and the rice was one big sticky blob. Had to cut my rice blob with my fork to get it in bite sized pieces and you'd think how can you ruin white rice? Samurai Sam's can. Quality here has declined over the years read more

Very small amount of meat, even if you get the large. Nothing like the photos that you may see provided by the chain. Disappointed. read more

Samurai Sam's - Large. Tiny bits of meat. No meat underneath. That's it. Disappointing. - Japanese Near Me - Glendale, Arizona

Avoid this franchise! Unlike all the other Samurai Sams this location will greet you with snotty and disrespectful service and blatantly doesn't care if they have customers. When I placed my order I asked for extra sauce for the teriyaki bowls and when I arrived and received my order I checked my request was fulfilled. I received a teaspoon of sauce per bowl (see pic) to accommodate my extra sauce request. I asked the lady (supposedly the owners daughter) about the extra sauce I requested and she said that was it. Then I preceded to open the bowls I ordered and as I expected there was no sauce on the whole bowl. Just the chicken had a small amount of sauce. I asked her for more than a teaspoon of sauce and she said that would be an extra charge! She said we are already giving you free sauce. Lol I pointed to the open bowl (see pic) and I asked her if she thought a teaspoon of sauce would cover all the vegetables and rice in this bowl? She replied in a snotty condescending tone, "we charge for extra"!!! I asked to talk to a manager and he came out and said "these are our extra sauces and we already gave you some free." I again calmly asked him how this location thinks that a teaspoon of sauce could cover the rice and Vegetables in this bowl. Every other Samurai Sams give you enough sauce or the sauce is adequate with in the bowl. He replied very sarcastically "if you want more you will need to pay for it or go to another samurai Sams!" The customer service was non existent and it was crystal clear they don't have one ounce of respect or concern for their customers. There are so many choices for dinner in Phoenix. Don't patronize businesses that could careless about their customers. read more

Samurai Sam's - This is the one sauce you will get - Japanese Near Me - Glendale, Arizona

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It's been awhile so I thought it would be better than a fried chicken sandwich. So got large Korean bbq bowl-830 calories and descent. Love the taste of the sauce but could've had more veggies and chicken. Sweet n sour bowl 810 calories not a fan. Needed more chicken n veggies. Didn't like the sauce Both bowls the rice was sticky not fluffy n lite. Thanks for the taste which I ate less of Han a third of each. read more

Been coming here since high school. I absolutely love the food! The yakisoba is amazing. I recently had an order mix up and the manager was amazing and remade my order. I love that place. If ownership can see this, hold onto that manager. read more

We love the teriyaki bowls! Those large size bowls are huge, when you eat it all you want to pop. Love it. Delicious sauce. We get chicken and steak both tasty. We usually call ahead and pickup. We off thunderbird and 101 and I drive here for these teriyaki bowls. One day I'll try other items lol. read more

Samurai Sam's - Farthest is steak and chicken mix. Both large size teriyaki bowls. - Japanese Near Me - Glendale, Arizona

My carry out order was ready fast and it was delicious. Friendly staff. Small dining area, but very clean.

Good food. Raised prices for the 4th time in a year and continuously reducing serving size. My typical order for 1 person is now over $20 and doesn't even include a drink. Too expensive you lost a customer read more

The food was amazing, perfect presentation, service was superb-Cashier Aaron was very friendly, knowledgeable and professional. The ambiance was casual and friendly welcoming environment to all ages and demographics. I highly recommend them for a quality, impeccably prepared meal for any individual or large family-like mine!! 5 stars!!!! read more

I been to other Samurai Sam's, But this place is the cleanest and the Food is much better. read more

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Food is great. Another 20% price increase and continued potion cutting almost every visit. Lost my business now.

Workers wearing daisy duke shorts. No gloves. Said they fill the bowl to the line. Lies! Very small portion of meat and noodles. Rip off. Never again read more

Cayden is one of the workers there, lets just say he's the Man!! He was taking control of the situation shop and went back there and made the damn cookies himself. I will be coming back again read more

I absolutely adore Samurai Sam's! It is a healthy way to eat quickly and on the go. Food is usually ready within 5 minutes of ordering. Most dishes are made in a wok. There are vegan and Vegetarian options available here. I would recommend the veggie Teriyaki bowl. I have been eating the same dish for 15 years and it has never failed me. Thank you for providing truly tasty food for my meatless meal! read more

I have been a customer of this store since it opened in the late 90s, our family comes here at least once or twice a week. I happened to be in line behind the lady who left the poor review below on May 27, 2023, about "not getting enough teriyaki sauce" on her order. Let me just say that the woman caused an embarrassing scene as everyone in the restaurant watched on in horror. She was aggressive and full of rage. No one could believe the ruckus she was raising over such a trivial issue. She was told that extra sauce would be, if I am not mistaken, $1.25 or $1.35. She began demanding names and numbers of management over it. The poor staff, and the young lady behind the counter, handled the situation excellently. I was very impressed with how they kept calm and appreciated the superb customer service they offered to the rest of us once the confrontation ended. Please do not let that review influence your decision about coming here - this is still the best place in town. read more

I wanted to let management know just how pleasant, helpful and friendly the staff was today - especially Samuel who was running the registrar. I'm somewhat hard of hearing, but he and the staff were exceptionally polite and thorough ensuring that I got exactly what I wanted (food was great, and was ready extremely quick). Too often people complain but rarely do they acknowledge exceptional service, so I want to commend Samuel and the entire staff on a job well done read more

I'm super bummed to have to write this. I've always been a huge fan of Samurai Sam's. But the quality I've experienced has been going downhill for a while. We eat at the 67th ave and Loop-101 location several times a month. Lately, something has been wrong with the order almost every time. I've ignored it up to this point as mistakes happen, but tonight was too much. I entered the store around 7pm. Ordered three chicken bowls for my family along with a salad for my wife. "Sorry, no salad today." "Again?" I questioned, "That's like the third time in a month?" "Uhh yeah..." the cashier responded. "So then four chicken bowls, I guess." When the to-go order was ready, I looked inside the top two bowls (they were correct) and glanced at the third through the plastic and it seemed okay. Drove home, opened the bag and a strange smell came out. The kid's orders were fine. However my wife and I ordered basic large chicken bowls and received a shrimp bowl and a sweet-and-sour pineapple bowl with extra green peppers. Yuck. We paid $42 for a family meal and had to cook our own food again that night (the kids liked theirs though, so that's something.) I called the store around 7:30pm and asked for the manager. I explained that I just wanted a refund on the half of the order that was wrong. It took him several minutes to find the order. He put me on hold and kept asking me for the order number and the time of the order (he seemed very distracted). He then said that he couldn't do a partial refund without my card number or I'd have to come back to the store to swipe my card. I responded, "Seriously? I have to drive in? Even after I read you the receipt number? Can I email you the copy of the receipt?" He asked me to read my credit card number over the phone and I said no. It was clear he wanted to get off the phone so I just sighed and said goodbye. After we put the kids to bed, I checked the Samurai Sam's website and verified that the store closes at 9pm (it was then 8:15pm). I grabbed the two uneaten bowls along with my receipt and drove back to the store. At 8:30pm I reached the store and it was closed. A sign on the door said that it closes at 8pm. I double checked the website and Google Maps, and they both said 9pm. Between the weak service, the sloppy orders, and wrong hours on the website, I'm convinced that the workers at this location don't really care about the customers anymore. At $42 for a family of four, I have lots of alternative choices for dining out. Good bye, Samurai Sams at 67th ave. read more

It's pretty good oriental-style fast food. The prices are cheap, and the portions are decent. Service is always quick. Ask for their crushed chile to spice things up. read more

Just went there to get lunch to go, I decided to take a look at them while they prepared my food, noticed the guy and girl weren't wearing gloves, after he fixed my food he wiped his hands on his pants, read more

Samuel was an excellent cashier. He was extremely helpful and friendly. It is hard to get this level of customer service, I was very impressed by him. He made my day brighter because he was so friendly and engaged in conversation with me. He is a great asset to Samari Sam's! read more

Can't go wrong with the teriyaki bowl! The sauce is incredible and the fresh steamed vegetables compliment the teriyaki!

This has been a favorite of mine for a long time. Until today. I went in to have a quiet lunch which is my respite from a busy work day. Instead I had to listen to the owner/manager have a lunchtime discussion with two of his employees about other employees and their business problems. Not peaceful. They open at 10:30 a.m. Why can't this discussion take place prior to opening not in front of customers??? In business everything speaks and it's advisable to have such a meeting in private. Not sure I will return. read more

I ordered the Korean BBQ chicken, and basically it was just chicken stir fry. Tasted just like the sauce I use when I use a general "stir fry" sauce at home. Plus it seemed like they poured a whole lot of sauce on the rice, there were like two bites that didn't like sauce on the white rice. So whether you like that or not is something you can decide if you would like. I like mostly plain rice and sauce on the chicken mostly. read more

Samurai Sams has always been a favorite of mine. They offer lots of nutritional information for their food and the grub always has good flavor. Today's visit was as tasty as always. The young lady behind the counter was in good spirits and updated us regularly on the status of our food. Once delivered, my steak yakisoba bowl and my wife's chicken rice bowl were darn good. The only change over time seems to be the steak. It does not taste as good as it did years ago and can be a little chewy. Like chewing on fat chewy. I must like it enough though, given I order the same thing over and over again. Overall, a good food option for someone who wants to track their calories and is looking for flavor in their food. read more

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I am truly obsessed what more do you want to know. I love the Sumo bowl, with lots of Sarracha. See you guys again tomorrow! read more

Samurai Sam's - the outside of the store - Japanese Near Me - Glendale, Arizona

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really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again worst service i've ever had, the managers don't do anything. everyone was just sitting around and not paying attention to the customers. the chicken was cold and the rice was so hard really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again really bad service ... never going there again read more

This is my go to lunch spot. Not quite as good as Flame Broiler but it gets the job done. I love it because its close to school (Midwestern) and cheap! You can request more veggies less rice, which I always do. They also have a Kid's size bowl which is the perfect amount of food for me as I always have leftovers with their regular bowls. read more

I eat probably 2 times a week here since my office is so close to it and I really enjoy the food, service, and atmosphere here. They have better bowls than the other Samurai Sam's I have been to. The cashiers are also very nice and my food is made quickly. Seriously, if you order a simple terayaki bowl it will take them less than a minute to get it to you. The place does look a little older than most Samurai Sams, but I assure you the food is superb here. If the owner ever remodels the place, I will change my rating to 5 stars! read more

A great place to get great teriyaki food generous portions.great service a little pricey but worth it read more

Samurai Sam's - Japanese Near Me - Glendale, Arizona

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BE AWARE-NO ONE at this restaurant wears gloves much less masks, including the food handlers and cooks!! Imagine when they sneeze or cough EVERYTHING will go to your food. NASTY. This is NOT sanitary, specially during these times. Shame on the owner!!! Let's NOT support a business that obviously doesn't care about the wellbeing of its employees or customers. read more

I was picking up food from here last night and the young man behind the counter gave great customer service!!

For the same amount of coin, I'd take some ghetto Chinese over a bowl at Samurai Sam's. This is obviously healthier than Chinese, there's no doubt. The Sumo Bowl ($10!) I ordered had better quality meats and vegetables than you'd find at a Chinese take out. Tasty, however, it was not. The ingredients were not seasoned enough for my tastes, and I did all I could to add some flavor. I added some soy sauce, Japanese red pepper and salt & pepper. Adding these after cooking proved pointless and I kind of suffered through the meal instead of enjoying it. Perhaps there's some sauce that I forgot to ask for, which will render the Sumo Bowl less healthy in exchange for deliciousness? read more

Simple, healthy, inexpensive. Come here if you like the above + teriyaki. Also come here if you lift heavy weights. This is where bodybuilders hang out. read more

Great food made to please. This is real soul food! It's good for you. Great employees just a great place.

This place has hands down the best chicken among all Samurai Sam's that I've been to. I've been coming here for over 5 years and their chicken is almost always fresh, not dry or tough. Many other Samurai Sam's locations' clearly serve chicken that was probably cooked hours before (has that tough exterior). I'm rating it five stars because I'm comparing it to other locations. The seating area is nothing to write home about. But if you're going to Samurai Sam's for the ambience, you got your own problems. Enjoy the teriyaki chicken bowl (white meat, no veggies). Can't go wrong. read more

They only have one register open and there's 10 people in line come on really I don't understand I really like this place too but now I can't eat read more