Came in today looking for a 55" TV. Thanks to Manager Kyle for the help. Was indecisive on 2 different models. Kyle pulled up the info on both TV's to get the best reviews. Also shout to Kyle (African American) who helped us in the seasoning department. Today was a good day as busy as it was we received some awesome customer service. read more

Sam's Club - On sale $247.00 - Wholesale Stores Near Me - Corona, California

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If everything goes perfectly, Sam's Club is great. But the moment something goes wrong, customer service completely falls apart. I placed a large delivery order that was carelessly packed into one extremely heavy box -- so heavy it was difficult to even get into my house. When I opened it, my eggs were smashed, my raspberries had leaked juice all over the inside of the box, and one item was missing entirely. Trying to get this resolved was even worse than the damaged order itself. I called the store three separate times and was disconnected every single time without ever reaching a representative. I then waited in the online chat queue, logged into my account, and provided my email and phone number. After all of that, I was told to minimize the chat to retrieve my order number. The moment I did, the chat session closed and I couldn't get back in. Next, I called the 1-800 customer service line and waited on hold for 15 minutes. When I finally reached someone, I was told they would not replace the missing item -- only refund it. So now I either have to spend another $50+ to qualify for free shipping again, pay for shipping, or make a separate trip to the store. That is not a resolution -- it's an inconvenience pushed back onto the customer. We're leaving for vacation, and the missing item was specifically purchased for my kids for that trip, which makes this even more frustrating. Mistakes happen. Poor packing happens. But making customers jump through hoops just to fix your mistake is unacceptable. If your order is anything less than perfect, be prepared to waste time and settle for a refund instead of an actual solution. read more

Buyers beware if you order online! My acct was hacked and we believe it was an inside job! The loser placed an order at 2:38 AM and had the balls to want to pick it up in the afternoon! Sam's also allowed this loser to change my email address WITHOUT MY PERMISSION! I've been a client for over 25 years and this is what they allow to happen! The only company who lets someone change your information without confirming the change! A police report has been filed! read more

I understand that system outages happen, but my recent visit to Sam's Club showed just how damaging poor leadership can be. The front‑end manager, Liz, was shockingly cold and abrasive. She lacked empathy for her customers and employees. Instead of helping customers who were confused and waiting, she snapped at people, dismissed concerns, and carried herself with an attitude that made an already stressful situation feel hostile. It was clear she was overwhelmed, but instead of managing the situation, she projected her frustration onto customers. The tension she created was so bad that I watched multiple shoppers abandon full carts and walk out SOLELY based on her poor attitude and treatment of customers. What disturbed me even more was a serious food‑safety issue that Liz directly contributed to. When I entered the store, a cart full of cold items had been left sitting out. Two hours later, that same cart was still there -- and I watched Liz instruct an employee to return those items to the shelves. Cold food sitting out for hours should never be reshelved. That's not just poor judgment; it's a health risk. This experience left me genuinely concerned about the store's leadership and food‑handling standards. Sam's Club needs to address this immediately, because customers deserve better than what Liz demonstrated today. read more

stopped getting the pizza because of issues (and nobody ever reached out to me even though i reviewed here and on their app) now there are issues with the frozen yogurt. paid, waited, and never was i told or asked if i still wanted them or anything. they literally just handed me them and walked away. i asked for lids "oh we don't have any" and just walked away again. don't you think that's something you should start with? or even just a simple "sorry we don't have lids at this moment" while handing it over. not only do they hollow out the middle but this time they filled so much with syrup...i paid for frozen yogurt. and this is right as i got them. is this something they are proud to serve? customer service is nonexistent these days, are you guys hiring ???? and can you guys please get someone to monitor the gas station entrance/exit on the side of e ontario ave please. or to make bigger signs for people ? people seem to not understand what and exit vs entrance is and i've almost been crashed into THREE times by someone trying to exit through the entrance. every time the workers just ignore the beeping and are just sitting haha read more

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Always organized and clean. We bought many items but the stand out was the butter chicken from the cold case, this was delicious! Will buy again! read more

They give a time frame to pick up preordered & paid for items but they are almost never ready. Parking in order to pick up order is always full so you have to wait long periods before parking. 14 spots & 1 or 2 people bringing out groceries is ridiculous. Too much WASTED time. I'm done! read more

Sam's Club - All 14 spots taken & people in line to park. Been here an hour already - Wholesale Stores Near Me - Corona, California

This is the closest Sam's Club to me. And I have to say the parking is horrible I feel everything is so close together. Also the pick up parking is HORRIBLE!!!!!!! When I always go see people go and park and get down to go shopping. And sometimes there is no parking at all. Also the cafe line is crazy. One thing I do like is the scan and go. That's my favorite thing read more

Been shopping here for years and never really thought to review Sams club. I've been a Costco shopper for much longer, but I've had both memberships for about 5 years now. One thing I noticed between the two warehouse stores that is remarkably different. Like Waaaayyy different in a good way. It's Sam's club fruit. They hit EVERY time. Not once have I been disappointed with ANY of their fruit. Not once. Costco is a serious hit or miss with their fruit. Not their produce overall, just their fruit.Their Avocados never fully ripen and then go bad, their bananas go from green to spotted completely missing the bright yellow ripened phase which is annoying. Anyway, back to Sam's. Lol So after an amazing 9-day vacation to Jamaica, my husband and I returned home and started a fruit only detox. We ate only fruit for 7 days and it was game-changing. I highly recommend trying it! Here's our delicious fruit haul from Sam's club....enjoy! read more

Sam's Club - Juicy sweet pineapple and cantaloupe - Wholesale Stores Near Me - Corona, California

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If you would like to be racially discriminated against Trisha is the best employee here for that. Had a line full of Hispanic and other ethnicities not once offered to see if she can help check anyone out. Mind you I only had alcohol to pay for. A white lady walks into the line and she moves her to the front with out having considerations for the rest of us. When I asked a question got terrible attitude. Talking to a supervisor they new exactly who you where because you're rude to Hispanic and do this constantly. You should be fired especially with the current affairs this country is in. read more

This location is small, parking is hard to find. Very had to find staff member for question. Front entrance staff are friendly. It's clean inside not messy. Stock is fill up very well. read more

Call the club today to get some information on a product. No one answered despite trying three extensions. Called again and reached a call center representative who stated he would call the club himself to connect me. To no avail, the phone still didn't get answered. This is just poor customer service, rivaled only by Walmart's customer service. They need to get it together or people will continue to shop elsewhere for their bulk goods ie. Costco and smart and final. read more

Today I stopped to refuel, but encountered difficulty opening my gas tank. Fortunately, Jaden assisted me and successfully resolved the issue after researching the solution online. I am extremely grateful for his help. He is an exceptional employee. Thanks again Jaden ! :) read more

Do not use the pickup service. Waited 20 minutes, they put in my box of stuff. I drive home and the order is wrong, missing item. Tried to call club and no o e picks up the phone. Never again. They respond to help but they don't pick up the phone. They just hang up. Going to Costco for now on. This gets worse...I went into the store and found out the store manger (new guy is what the called him) made a policy that customer service can't answer the phones if someone is in line. That is downright crazy land! I even called the other departments and they said they couldn't get ahold of the customer service desk. read more

First time doing drive up pick order. This is supposed to be in my opinion a fast service. Waited almost an hour. In this time I could have just shopped for the items myself. Very disappointing. Won't ever be doing that again. read more

******** WARNING ******** DO NOT BY TIRES FROM THE CORONA SAMS CLUB!!!!!!!!!!!!! ************************** I have been a SAMS CLUB MEMBER FOR 28 YEARS, they sold me a set of 2.5 year old pirelli tires & didn't tell me about it until I found out when I got home. Right as I found out, I drove right straight back to Sam's, the guy who was there said we're closing soon & the Supervisor wasn't there. I was like fine, I will come back tomorrow. I told him to keep my old tire, so I can get them back. The next day, I explained the situation, The Assistant Manager Joseph got involved took down my concerns & my info let him know that any condition TIRES EXPIRE IN 6 YEARS IN ANY CONDITION according to tire experts & lawyers to tell the GM Mark. I waited an hour plus to get back to me, told me they won't STAND BEHIND THEIR PRODUCT & WILL NOT TAKE CARE OF THE ISSUE, but they will reach out to the main tire guy Tim G for all of Sam's to decide on the issue. I waited 2 days, & never heard from them. So I called customer service which is now based in the Philippines, told them I wanted to talk to the Club. They transferred me to the club, I talked to the main manager of the tire department. I explained the whole situation, sounded like he knew about it, he said sounds like the Customer is not Satisfied & we will take care of you, come by Friday at 5. So I did, but there was one problem, the Philippines sent me to a club in South Carolina & not the Corona Club. Joseph & Mark still didn't care. They told me if I wanted those new Goodyear Maxlife Tires, I would have to drive to South Carolina, because they still won't take care of me at the Club. Also guess what, THEY DIDN'T KEEP MY OLD TIRES, they got rid of them. I told them I wanted to talk to Tim G. They told me, he doesn't usually talk to members, I told them I have been a member for 28 years & I want to speak to him. They said they will pass the message to him. This is on Sam's Club's Website: You're covered by our 100% Satisfaction Guarantee. If you're a current member and not satisfied with a purchase made online or in club, we're happy to issue a refund or replace it, with a few exceptions. The bottom line is the Corona Sam's Club sold me a set of 2.5 year old tires, didn't tell me about it. When I found out, I didn't feel safe & was not satisfied, but THE CORONA SAM'S CLUB, ASST MANAGER JOSEPH, GM MARK DO NOT STAND BEHIND THEIR PRODUCTS OR SERVICES! If they will do this to a member for 28 YEARS, they will do it to anyone. I will be canceling my membership & do all my business with COSTCO! ************************** DON'T EVER BUY TIRES FROM THE CORONA SAM'S CLUB!!!!!! ************************** read more

Sam's Club - This is a so called brand new tires that are 2.5 years old. Corona Sam's Club will not stand behind their 100% Customer Satisfaction Policy. - Wholesale Stores Near Me - Corona, California

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I might be behind the trend with this one, but I went here for gas today. Didn't have my actual Sam's club card just the app, so I went to the scan and go section and saw fuel, so I clicked it. It said scan the QR code on the pump and it knew what pump I was at, and asked if I wanted to use the card on file. And off I was to pump gas! How cool! Didn't have to use my credit card or membership card at all! Super convenient. read more

Not one to usually leave reviews. But oh my lord was this the worst experience I have ever had anywhere. Pickup order was supposed to be ready at 6 pm. It is now 8pm and I have been waiting continuously in this parking lot for 2 hours on an order. I have talked to several workers and asked if it's ready and all I kept getting brushed off. Adhere to the times you give your costumers. Better off going to Costco or Walmart instead of this BS. wasted 2 hours of my life. Not to mention the girl I spoke to with piercings gave me the worst attitude I have ever received. I understand if you're having a long day but go home atp lol. Shoutout is isaih I believe is his name he has a beard. Really cool guy helped me out and actually got me the order. But the girl with the piercings needs retraining and an attitude adjustment. read more

The pick up is the worst. They have not been able to handle the increased volume and scale up to meet customer demands.

This is for their Filet Minon in their "Prime Beef" section . I used to drive to Costco for this special cut of meat but Sams club is closer. It's about $24.00 per lb but well worth it. Only downside is you have too purchase about 4 steaks but the leftovers heat up easily in the oven at 170 degrees which does not overcook it while reheating. Preparation: Season well and pan sear at high heat 1 minute each side in cast iron skillet. Finish in oven, same skillet at 300 for 10-15 minutes or untill you reach your desired internal temperature. Melt butter or blue cheese on top while resting Best cut of meat ever, will not eat anything else read more

Sam's Club - Filet Minon - Wholesale Stores Near Me - Corona, California

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This is for the tire center. Ordered tires waited five days, made an appointment, went to the shop said it would be three hours because they always overbook for premium club members. Said I could reschedule but the same thing might happen not a way to do business I canceled the order back to Costco where they take good care of you read more

Totally incompetent staff. Placed an online order for next day pickup. They were 2 1/2 hours late on my order and ran out of the main item I wanted. I picked up the order and one item was missing. I tried calling store but nobody answered the phone. Couldn't go back to store so now I'm out the money and have to go to another store to spend more money. Bunch of crooks who are horrible at their job. read more

Avoid if You Need Premium Gas If you need premium gas, don't bother stopping here. I've been coming to this Sam's Club for the past 3-4 years, and the premium pump has *always* been unreliable. Whether it's completely out of service, barely trickling out fuel, or randomly shutting off mid-fill, there's never a guarantee you'll actually get what you need. To give you an idea of how bad it is--when the pump is running slow, it takes **8-10 minutes just to pump a single gallon.** Yes, *one gallon every 8-10 minutes.* On top of that, because the fuel flow is so weak, the auto shut-off valve doesn't activate properly, leading to massive overfills and fuel spilling everywhere. Long-term, this can damage a car's charcoal canister, which is an expensive fix. After years of dealing with this and no sign of improvement, it's clear they either don't care or won't invest in fixing the problem. If you're getting regular gas, you'll probably be fine, but if you need premium, don't waste your time. There are plenty of other gas stations that actually maintain their pumps, and NONE have this issue at any time of day, morning, or night. read more

This review is for this location's gas station. Overall good gas station. Total 3 stars. Here are the PROS: 1. short lines 2. take any form of payment Here are the CONS: 1.Only 1 pump per side per lane (unlike Costco who has 2-3 pumps per side). Sam's Club gas station takes much longer to fill an empty tank when compared to Costco gas stations. 2. No personnel around if you need assistance read more

Sam's Club - Wholesale Stores Near Me - Corona, California

It's a hit or miss with sams. I come here for "bigger" items. Toilet paper, paper towels, snacks for the kids etc. they usually have items in stock. But from time to time I can't find certain vegetables/fruits. I guess it's whatever produce is available at the time. Understandable, it's a pandemic. The bakery also is great here. They do custom orders and it's cheap! I got 36 cupcakes for like 15 bucks or something. I also enjoy the deals on the kids clothes and random seasonal things they have. Overall, people who complain that sams club sucks, obviously have never been to a Costco on a Sunday. Hahah. I have both memberships and I'll tell you right now, sams is where it's at. The gas area isn't the best but meh blame the one who came up with the design flaw, not sams. read more

Sam's Club - Cupcakes that sams did for me. - Wholesale Stores Near Me - Corona, California

Not sure why the bad reviews! This branch seems pretty clean and organized. I keep coming back.

I ordered a custom cake online and the bakery completely screwed up my order. Then they told me they couldn't fix it because the decorator left early. read more

I ordered curbside pickup, and they charged my card, then 15 minutes before pickup they cancelled the order saying they did not have the item. They did when they charged my card so did, they do not have it really or after I bought and paid for the item they sold to someone else. Now 4 days after they cancelled, they still have not refunded my money. read more

The young man at the exit door was a wonderful and helpful person I asked him about the new A.I technology at the door. He stood there as I moved to the side and we chatted about it for a little. Super helpful and can't wait to come back to the store. That boy at the exit door was wonderful always has a smile on his face!! read more

Worst sam club ever try to call for 2 day even they open no one pick up phone this is not a fist I just go to costco instead

Tire center, sucks purchased 4 tires week prior to installation called me two days before saying they over booked and that it's a constant issue with there booking system so I recommend not to book online to avoid this issue; or just use another tire provider. read more

I put an order for food and I did not add tip as I don't know why I need to pay Sam's Club a fee for tip. It was supposed to arrive between 12 and two and it is almost 6 o'clock and there's no food and it says out to Delivery. I have called the club over a dozen times and it rings and just hangs up on me. This is a lousy service and they should not include the option to get delivered since they clearly highly depend on tips in order to get your items to you. read more

This is my go to Sam's Club. The employees are always welcoming. Anytime I have had a question or need an item they are always helpful and always go above and beyond to help. I've been coming to this location going on 3 years now. And not once have I had an issue.. not with parking theft... Nothing. Thank you Sams Club Corona for being amazing and for always make us feel at home. read more

Tire flat repair balance and rotation thanks to the wonderful crew bowling Gregg for handling the situation with complete professionalism , precision and speed. The crew here in the tire center is truly amazing Thank you, Mark LaBray. read more

Sam's Club - Great service from my tire service techs, balance and rotation well on the way - Wholesale Stores Near Me - Corona, California

Great place to get cheap gas and the have regular premium and diesel. Also love the fact that they sell NOS in a case my husband drinks them for work. If your hungry grab a slice of pizza when you are done shopping. Also like that they have some smaller not so bulk items you can buy. read more

Sam's Club - Wholesale Stores Near Me - Corona, California

I purchased a rather expensive item at Sam's this week for Mother's Day because it was on sale. I didn't realize until I got home that I was charged the full price. I went back to the store and saw the sale was only for a "Scan and Go" purchase. I'm not a fan of self checkout or Scan and Go. Naughty girl. No sale price for you if you use regular checkout. The item will be returned. Sam's loss of a significant sale. read more

No wonder a lot of this BS Sams club were closing! Costco has way better service. Very disorganized place and workers even the manager doesn't care. I hope all of you goes bankrupt. read more

Went in there about 7 to order a cake and the young dark haired bakery worker was unkind and didn't want to help us at all.She needs to be replaced with an enthusiastic smiling helpful individual. The opposite of the kind of service we got at Sam's club Corona. read more

The cafe has gone downhill over the past few years. Our pizza tonight had almost no sauce and barely any cheese just bread and pepperoni Very disappointed. read more

Mean staff. We were just visiting from Oregon where we don't have Sam's Club store. We just went here because I was craving for chocolates and this is the closest store to the Spring Hill Suites where we were staying at: We didn't know we had to be a member in this store to buy here but we were able to go in. We got two items worth like $23 and when we checked out we found out we needed membership. We asked one of the staff and she said we can't checkout out without membership. So, we asked a stranger if he could help us checkout who was very kind to let us checkout using his membership card and we paid. Then another lady talked to us (in - mean way) about how we shouldn't do that. We explained to her no one told us we had to be a member and we were not from around here. It didn't matter. She said that the guy who helped us will lose his membership. Well if this is the store's way of thinking they will get more membership from us the more we will stay away from them. I guess that's LA for you. People are mean, inconsiderate and kindness are penalized. read more