Excellent customer service. Friendly and courteous staff. Their prices are average and service is quick and efficiently

These guys are great . I got an online quote from Costco on Michelin tires who does not charge for installation. Made an appointment, showed them the quote on my cell phone and they matched the price! Going here was better than costco as you can make an appointment at one of their slow times and minimize your wait. Plus their waiting longe is more comfortable as Costco has none. In addition they have several sales people to accommodate customers as Costco has only one and there is always a wait because their counter person is also answering phones. This location always has a line but that is a good sign as it shows high customer volume. Not to worry, get their quote and come back at a more convenient time for all parties and installation. Never going back to Costco for tires. read more

I came in today for a scheduled tire service appointment and was assisted by someone named Tom. From the outset, the interaction was unnecessarily combative and patronizing. I clearly explained that the flat was on the rear right tire and noted--based on my own familiarity with vehicles--that the nail appeared to be outside the sidewall, making it a candidate for repair. Rather than addressing the issue professionally, Tom chose to correct my wording with, "you mean the shoulder?"--a distinction that felt less about accuracy and more about asserting authority over a customer. It immediately set the tone. He then informed me the tire tread measured at a 2 and needed replacement. While I acknowledged that replacement was likely imminent, I explicitly stated I wanted to explore repair first and discuss full replacement after reviewing options and pricing. He dismissed the request without meaningful discussion and ended the interaction abruptly. Within minutes, I returned ready to move forward with pricing on new tires. His response--"we're the biggest tire company in America, chances are we have it"--was delivered with a level of condescension that was both unnecessary and unprofessional. I wasn't questioning your inventory; I was asking for a quote. It's not a riddle. I asked again, simply, for a quote. I was then told to wait in the lobby. Despite having a 12:00 appointment, I sat waiting while he proceeded to assist multiple walk-in customers who arrived after me. After nearly an hour with no follow-up, no communication, and no acknowledgment, I left. Just an extended lesson in how little my time mattered. I contacted American Tire Depot immediately after. Within five minutes, they confirmed availability, provided pricing, and offered same-day service--everything this visit failed to deliver. Efficient, respectful, and refreshingly free of ego. This experience was defined by dismissiveness, poor communication, and a clear lack of respect for a paying customer's time. It was defined by condescension, poor communication, and a surprising resistance to simply doing the job. If the goal was to lose a customer, mission accomplished. I will never be returning. read more

Buyer beware. Over the Christmas break, I stopped by to get a free air service. The younger gentleman told me that my rear tires were at 3/32 (time to replace soon he said) and front at 5/32. Tonight, I went to Les Schwab for a free tire rotation (even though I didn't buy my tires there - it's their business model to earn your business); the rep measured my tires at 7.5-8/32 front and 5.5 to 6 rear. I have a RWD EV, so that type or wear is normal and needs to be rotated. Get a second opinion before listening to these guys. Les Schwab has zero reason to lie, as they sell tires. SHAME on America's Tire. read more

So as luck (bad luck) would have it, after a week of new tires. I got a nail in the right rear! We rolled in before they closed and they were kind, professional, and helpful. My man Diego once again was stellar. This is going to be our regular spot for tires, although I would like to not see them as much as we have this week. read more

America's Tire - Work bays. Very clean - Tires Near Me - Corona, California

God it never ceases to amaze me why they even hold appointments. i have been sitting for an hour and not been helped once. mind you i had an appointment. customer service does not exist. Also, "Charles" needs to slow down and not take on so many customers. he checked me in and then never came back nor did anyone else till i approached another gentleman who was very helpful. read more

I was leaving work and the TPMS system said front passenger tire was low. I physically checked and the tire looked fine. But the sensor showed PSI at 24, instead of the recommended 34 psi for my vehicle. I decided to bring it into America's Tire for quick evaluation. I arrived here 10 minutes prior to opening on Wednesday morning, approximately 0750. No appointment and no real answer. Tom greeted me and said he'll check for a nail, faulty TPMS, or another issue. After a quick glance he saw a tire dead center between the tread. He said they can patch the tire for FREE because the nail was in the middle of the tread and not on outside walls. They serviced the vehicle and patched the tire and I was on the road by 0900. An hour of my time and $0 out of my pocket. Many place charge $20 for a quick patch and the places that charge $0 are hoping the leak is on the side wall so you must purchase a new tire from them. Regardless, I'm satisfied with customer service, speed and service, and price in this specific case. read more

The best part of AT at this store is Marty and Tom. AT installed two different brands of sensors and caused it to malfunction. I've waited two hours in the waiting room when I had an appt. They were running very late. Ive been here 2x for this ongoing problem. Tom has been a soothing presence, Marty found the problem after being told by another guy " It's your car". read more

Terrible customer service. My wife had an appointment at 10:30 and they didn't call her back until after 12 PM. When I called to complain and explain to them that we've had an appointment for a long time all they can do is apologize. When I asked them why are they over booking and making customers wait, the employee just told me that that's a corporate decision. So the corporate knows that customers are waiting for Hours and they don't care. read more

What concerned me most was the attitude of the front desk staff who are responsible for greeting and assisting customers. Rather than making customers feel welcome, they acted as though they were above them, as if their role was to assert authority rather than provide service. Throughout the interaction, I felt talked down to and dismissed instead of being treated with basic courtesy and respect. read more

I recommend making an appointment for service. My 4 tires were installed in about 1.5 hours saving me an hour. All employees I encountered were professional and knowledgeable. read more

charles was extremely helpful and nice. i'm usually a little intimidated by getting stuff done on my car but he was super accommodating and a genuinely nice guy. i will definitely be back next time i need new tires. read more

Really quick with an appointment. Got a new tires. It's nice to get notification with your phone. Walk in will take a little longer but its OK. read more

EDIT: Chandler D. responded to my review with a link asking for my contact info, but the website gives an error when trying to submit on multiple browsers. I called and was told the wait would be 45 minutes to an hour with an appointment. So I scheduled my appointment and when I arrived I was told there were three people in front of me and it would take 3 hours to complete. I was asked if I would like to reschedule but I had already driven out there and was told rescheduling would have the same three hour wait anyway, so I stayed. Aside from the regular overbooking, when I got home I noticed they not only did not install the wheel caps correctly, but they had actually damaged one of my wheel caps. read more

Had to bring my car in to America's Tire after getting a flat from a valve stem leak--ended up leaving it overnight until they opened. As soon as they opened, they were on it. Super quick, friendly service. They got the tire fixed right away, took care of the valve issue, and had me back on the road in no time. Only hiccup? They forgot to return my lock release for the tires, which is kind of important. Not a huge deal, but it's something to double-check before you leave. Overall, solid experience and much appreciated after the headache of a flat. Quick, professional, and helpful. read more

I had such an amazing experience, the quality the customer service the value most of all customer service. I was very grateful to for all the help that they provided.. and extremely appreciative with the pricing... read more

Finished in 1 hour 15 for 4 tires changed on my Honda clarity. About $460 The technicians were very courteous and nice. The text you get regarding your vehicle status is a bit off as they seem too busy to constantly update your status. Either way, 1h15 min is good enough as I can watch my car through the bay window. I would gladly come again. Thank you. read more

Very helpful and friendly guys. They are conveniently located right off the freeway. They helped me out

I will not trust anyone else with my tires. I have been going to America's Tire for decades now. First at the Torrance location and now, this one. I am never disappointed and they always put me at ease considering it's usually a flat tire and it can be a rattling experience. Yes, they're busy, but they're communicative and manage your expectations well. The service m, especially at the Corona location, is always top notch. Highly recommended. Thank you!!! read more

I had an appointment at 830 but showed up at 755 am (they open at 8). The associates were already outside standing, ready to greet morning customers! How nice is that???? Ernest greeted us and asked how he could help, then he quickly checked us in. I had a valve stem problem, They fixed it. No charge. WOW!!!! read more

They are friendly helpful. Prices decent. Place is clean. But.......every time I make an appointment it still takes 1-2 hours. If you're going to make appointments then schedule it the right way. It is soooooo annoying! read more

The service is good but I'm taking 2 stars off because those chairs they have inside while you wait are the devil. Once you sit there for a while when you get up makes a straight up noise like farting and eventho is funny is not so funny when you are the one standing up and people look at you wondering " did she just fart ?"You guys do better! Change those chairs! read more

America's Tire - Th chairs - Tires Near Me - Corona, California

We visited and waited in line while an employee named Marty was assisting another customer. Anticipating a delay, we decided to take a seat. Shortly after, another guest entered, we immediately got up and stood back in line, and Marty immediately greeted and assisted them. Unfortunately, at no point were we acknowledged or asked if we needed assistance. This experience left us feeling overlooked, and it raised concerns about fairness in how customers are treated. I would encourage management to provide additional training to ensure that all guests receive the same level of courtesy and attention. read more

A+ all the way around for this location. Fast service, clear & concise instructions for how they'll fix your issue, and accurate and honest with their wait times. Wish I knew about them sooner, but it's safe to say they will have a returning customer in the future. Thanks to Andrew, Diego, and Eddie for a great experience. read more

I needed all four tires replaced on my model Y ASAP and this location was the only shop that could source economical tires within 24 hours. I walked in at 4pm and they were done before 5pm. They did a terrific job and saved the day! read more

Came here to fix a flat tire on a busy Saturday before Christmas and as hectic as everything was, everyone was extremely friendly and patient. Big thank you to our advisor Kieran for walking us thru all our options and getting us underway safe and sound! read more

We've been here several times over the years and haven't had any issues, but this time I dealt with a rude employee. I'm fairly certain he was a manager too. He was wearing a different shirt than the others. We were set to purchase four new tires, but from my first interaction he was curt and almost hostile. I ignored this at first, but he kept at it so my wife and I decided to leave. We won't give our money to a business that employs someone who treats us this way. There are plenty of other places to buy tires. read more

I was having such a bad morning rushing to work today. Immediately, I noticed my tire was flat, pulled into a gas station to put air in my tire thinking it was just low. I got to work and it was flat again and I notice a screw in it and a hissing sound. On my lunch break I took my car to americas tire shop, they came out to help me right away, a young gentleman named frank. He assessed my car and told me I could leave it with him, I did. I woke close so that wasn't a problem. My car was ready within the hour and the service was amazing. I'm so thankful for franks communication and thoughtfulness. My bad day was certainly turned around. read more

I've been going to America's Tire on Compton Avenue in Corona for years. The service is excellent and the personnel have consistently been well trained, professional and exceptionally friendly. read more

Trusted people. They are honest and reliable and helpful. I can come here all the time and they resolve any tire pressure related issues for free. They provide information that is digestible and clear. Never any confusion. It does get busy early in the morning and during lunch time. Friendly staff. read more

Always have a great experience when visiting any location of America's Tire. I've been a long time customer and have frequently visited several locations from the OC to the IE. they've always been consistently excellent! My interaction with Ian was pleasant. My initial contact was by phone. I wanted to know if a specific Falken tire was available. He informed me that he could order the 4 tires and they would be delivered to the store within 3 days. I placed the order with a $25 deposit. The next day after placing my order, I was advised by Ian that my tires arrived early and suggested I reserve a tire installation appointment. Unfortunately, appointments were unavailable for the following few days. However, I was told that I could walk in anytime and wait or drop off my car. I opted to wait as I desperately needed new tires especially since I would be driving in the rain. There's never hidden fees at America's Tire. They are transparent about costs. I love the protection policy offered. I've used this to my advantage several times. If my tire is unexpectedly damaged by road conditions, they will prorate the used tire and apply the credit towards the purchase of a new tire. My wait time was three hours. This was my choice after they provided me other helpful options. I came prepared with my tablet to watch Netflix, snacks, & a drink. Ian provided frequent updates and ensured my visit was appreciated. My car is driving smooth and quiet with the Falken 60,000 mile tires. They offer higher end brand tires as well as more economical types. I usually go with a brand above average and Falken has always been good to me. If you're looking for new tires, be sure to give America's Tire a chance to satisfy your vehicle needs. Especially the Compton Ave location! read more

After being a customer for many, many years and even recommending this place I have to say that the great customer service wasn't there, I got a quote from an associate and I made sure he gave me a quote all inclusive of fees and when I got there the person that greeted me I could tell he was not having a good day but it soon escalated when he was trying to charge me another $40 for the service I was quoted, he conveniently said there is no quote saved after I told him that I had a quote already and even mentioned who gave me the quote, he was more focused on trying to explain to me that if they damage a tire they are responsible and I just told him to ask the associate which he did, he said he made a mistake and he has to charge me more, he even had the nerve to say it doesn't matter how many vehicles you have here with us, I told him to have the other guy helped me since it's obvious he is not having a good day, he adjusted everything in his screen and gave me another run at we usually charge this much. The bottom line I told him that I wad told there would be no balancing charge and looking at his computer since you can do so, after I took out the balancing it was the exact amount including the $3.95 for each tire disposal fee. I told him that is cool he doesn't care how many cars I have with them but his customer service should be priority over his: "what happens if we damage the tires" speech. I would hope that they do their best job taking care of the tires and their customers. This Alex guy was deplorable as an associate and he should take the day off if he doesn't want to be there. read more

Always a positive experience at America's Tire on Compton Ave in Corona. Today our tire pressure warning light came on which freaked out my husband while we drove on the 91. I pulled in to Americas Tire and was helped by a very polite and knowledgeable technician named Gabriel. I'm sure I embarrassed him by calling him Angel Gabriel. lol. All employees were helpful and polite, even though it was close to closing time. I highly recommend America's Tire on Compton Ave. Great effort. read more

Do not go to Americas Tire unless you have over 3 hours to wait as a walk in. My tire had a screw in it, I called on my way to work and was told to bring it in and I would be put on a wait list! After sitting there for over an hour I checked to see how much longer it would take as I had to get to work! They said there were 2 people ahead of me, I continued to wait approximately another 45 mins and asked again how much longer, they informed me now there were 6 people ahead of me! WHAT???? You just told me 2 people and now there are 6???? I continued to wait a bit longer and when someone came out I asked him if he could check on my car and he said "yes", however, he never came back! I waited and waited and finally decided to leave! I not only missed a days salary, but I also had to pay a dog sitter and my tire still has a screw in it! So now I have to pay someone to repair a tire I purchased from Americas Tire!!!! Horrible customer service! I'm sure if my service wasn't free I may have been helped much quicker! read more

Somehow I got a big screw in my tire and headed to America's Tire as a walk-in. Was greeted promptly and given expectations for the time it would take for a possible plug repair. I was able to see the status through a text message link and the car was ready right around the time quoted. Best of all the service was complimentary. I've gotten tires there before for my wife's car but wasn't expecting to have the repair done for free. Thanks for the awesome service and I'll be sure to come back for any of my tire needs. read more

They need to be consistent on their rules for free air checks. They tell you to avoid the check inn line for the free air checks, then another day they say you need to make the line!!! Even the staff admitted of changing the rules!! Get it together and be consistent on your rules!!! Poor management decisions!!! read more

I want to take a moment to thank Marty! After a complicated situation with a tire repair on my vehicle, Marty stepped in, listened to what I was experiencing, and went above and beyond to make things right. What stood out most is that he never passed me off or made the situation more complicated. He took ownership, treated me with respect, and followed through until everything was resolved and I left satisfied and most importantly safe. It's rare these days to find a manager who genuinely cares about customer safety and satisfaction, but Marty delivered exactly that. Because of this experience, I will always recommend this location to anyone who wants honest, professional, and exceptional service. read more

I don't recommend going here if you don't have an appointment. I hit a pothole on the 91E and then drove the 15 and felt I had a flat tire. It was not repairable but I was so happy there was this Americas Tire 1 mile from where I had triple A change my tire. Tom is a great employee, efficient but unfortunately this place can't handle you if you had an emergency. They will make you wait. I was told it would take until 1 pm and I decided to wait . I got a link and when I checked it says it will be around 12:19 pm and I was happy. But when at the time they were supposed to be working on my car and nothing was happening, I asked about the time and they said that the promise time is not guaranteed and it's not even updated. I made a decision to call A tire place in Alhambra near my house and drive my car back home which took me 1 hour and went to the new tire place. By the time I arrive, it took them 30 minutes to take care of my tires. So if you have appointment , This is a good place but if you have an emergency, go elsewhere or you will wait a long long time. The facility has a good waiting area -it's close To food and Walmart . read more

America's Tire - Their status app is useless- it doesn't update. They don't even honor it. - Tires Near Me - Corona, California

Over the last couple of years, I have purchased a set of wheels and four sets of tires for my family's cars. The type of service I receive, and the engagement of the employees goes far beyond what you'd expect at a tire store. They are extremely informative, never pushy, always helpful, making you feel comfortable the moment you walk in. Tom, one of the managers, is incredible. There is nothing that can't be addressed, no situation that is impossible to fix. I never believed that there would be a tire company that could outright gain my loyalty. This American Tire has proved me wrong.. Highly recommend you give them a chance next time you have an issue with your tires . read more

Love their customer service, their process and the entire experience is well thought out. Every tech here is amazing but big props to Brady. His customer service and professionalism is exceptional. That said, my experience didn't come unscathed, unfortunately the installer ended up w deep scratched while removing/installing my lugs back into the car. There are deep scratches on the inner walls where the lugs go into. Overall not very visible but if you have expensive wheels like mine, you should ask/tip them to take extra care. I still love the Americas Tire experience, their ease and care overcompensate for the occasional mishap. read more

America's Tire - Deep scratches around the wheel where the lugs go in, such is life. - Tires Near Me - Corona, California

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