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    Firestone Complete Auto Care

    3.6 (197 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Tire repair

    Tire rotation

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Matt M.

    Japheth was an amazing associate super helpful and assuring. They were great about getting me out on time when I came in and helped me out with. Over all the store was just super welcoming and I appreciate that greatly!

    Eric R.

    Was contacted by the area manager who seemed like he wanted be helpful until he found out that I had reversed the charges from my bank. After a lengthy conversation about how I expected nothing more than my money back and the matter to be dropped with no repercussions he proceeded to say I was just a "dead beat" and only wanted free service. This was after I gave them the option to put the original parts back and they refused. I was also told I was filmed during the process and faked my signature and that they would have no problem fighting and winning with the bank. Well....more than 30 days later my bank sided with me. I also sent two typed letters to the corporate office with all the evidence needed including GPS, start/stop indicator, miles driven while in their custody etc.. Corporate must not care either because it's been over 45 days and no response from them. All in all this place is a sham that doesn't have the customer in mind. I did however end up spending over $1000 dollars to repair the alignment being messed up due to the unnecessary repairs. Also spent another $700 for new tires which was the actual cause of the issue. The actual cause of the issue was diagnosed in 10 mins by two different companies. All in all I had a terrible experience and no help from corporate leadership!!!

    AVOID!! Recently took my Toyota 4Runner to get serviced and it seems they stripped the bolt to my skid plate when taking closer look at home, causing the plate to be lopsided and improperly secured. They lied and said it had always been like that. Additionally, their customer service is terrible and will not voluntarily provide you with the best information unless you pry. Unfortunately, this is all too common in this car service industry. Don't be a fool like me! Do your research and find something better.

    Getting a simple oil change for my mom
    Ace L.

    Checking in was smooth and painless for a drop of. Price though changed 20 bucks from the time I called til I arrived. Waiting for the final verdict

    Recommending service for my back breaks that I don't need.

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    1 month ago

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    5 days ago

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    Lee S.

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    5 months ago

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    3 months ago

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    Lee S.

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    3 months ago

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    Lee S.

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    11 months ago

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    8 months ago

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    9 months ago

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    9 months ago

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    5 months ago

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    2 years ago

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    They good and take care of your car. I got my breaks done here and also fixed a flat tire

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    3 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

    Great and fast service. Tires are pricey but cheaper than some competitors. They changed a flat tire that was unusable very quick.

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    7 years ago

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    Bridgestone S.

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    These guys are awesome they helped me with a small problem and didn't charge a thing. Good guys!!

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    8 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 5

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Came into today it was the first visit to this place I was greated by Jesse the store manager before they opened.

    Mentioned in 15 reviews

    Read more highlights

    Wholesale Tire & Automotive

    Wholesale Tire & Automotive

    (379 reviews)

    I would absolutely recommend this business! Finding Ms. Kenni on here was one of the best things…read morethat happened to me in my car. She truly is an ultimate professional, and absolutely the friendliest, most helpful, and sincerely genuine! She is so knowledgeable and went through and broke every single service that needed to be completed down to me, so that I understood and we were able to come up with an implementation plan for completion at my pace. I cannot say enough good things about this shop and its owner. Her staff is also very knowledgeable and completed my repairs in a timely manner. She will go the extra mile to help her customers. Everyone who came into her busy shop received the same great level of care you could tell they were repeat customers. The shop is also great quality and value as far as pricing and work done. I will continue to use her and recommend her for automotive repair and Tire needs. I cannot say enough great things about her!

    Owner Ms. Kenni SAVED ME from purchasing a used car with frame damage, and she did this over a 20+…read moreminute phone conversation, she didn't even make money off of our call! Trust this mechanic, I don't say that flippantly or without fantastic reason, which I'll share: I called to ask if I could bring her the used car I was considering buying from a local used car dealership to give the car an independent inspection. I simply said what I was hoping for, an independent inspection from a local mechanic (I live in Los Angeles & traveled out to Norco to look at this car), that I was looking for a used Japanese or Korean car, & my price range. As soon as I shared the name of the dealership (I didn't say anything about my experience or concerns with them, just the name), Kenni said she won't even do business with them, as they sold a used Mustang to her son whose clutch he asked them to fix, because he could tell it needed repair, they refused, and it went out about 800 miles after the warranty he purchased with this used car dealership expired, the clutch then costing $1000 to repair. Kerri also VOLUNTARILY gave me pointers for used cars, sharing that CVT's (Constant Velocity Transmissions, commonly known as Continuously Variable Transmissions) are not as reliable as other transmissions, which helped me narrow my search in cars in my budget. She also shared other GEMS of cars with recalls on engines, and how great she's found CLK 500 Mercedes cars to be. She has 38 years of experience. I passionately recommend for a trusted, capable, fair mechanic in the Norco, Corona area!!! She is my personal car buying angel of mercy.

    J's Auto Garage

    J's Auto Garage

    (136 reviews)

    I replaced my car's A/C system at home and needed a Freon refill. They were able to do it for a…read moregood price and they were very quick with the service. Also the employees were welcoming and encouraged me to reach out if I had any issues. I'd highly recommend their business.

    Despite what the owner stated in the past, I've had my Ford worked on over there several…read moretimes.....all for the same problem.....the transmission! The 1st time I thought all went well, until when he had the car delivered, on the receipt was stamped 6 mos warranty! Well, after I authorized him to repair the transmission....he said that he would give me a 1 year warranty. When I asked him about the 6 mos warranty stamp, he said "no worries they made a mistake....I will honor 1 year." I paid him $3,200 for the job. WHO in their right mind would agree to only a 6 mos warranty after paying that much?! So, the car ran well for about 7 months, then transmission went out. I called him, and had the car towed back over there. He said that " you know it's out of warranty, but I will see what I can do". So now he forgets about what he initially told me! So, he kept my car for another 6 mos......dodging all of my calls, and making up B.S. excuses about why my car wasn't ready! When I got the car back he told me that he would not give me a new warranty! The car ran for another few months....then transmission went out again! Smh SAVE YOUR MONEY AND TIME! Oh, and he must know someone over here at YELP, because he had my 2 prior reviews taken down! Smh

    J & A Automotive - Some services offered

    J & A Automotive

    (130 reviews)

    J&A Absolutely the…read moremost honest, reliable, professional and customer focused auto repair you will find. Very easy access off of Hamner Ave. (Main St.) Norco, Ca. From the 215 Fwy take the 2nd St exit and head West to Hamner Ave. Take a quick left on Hamner and then a quick right 1780 Commerce St. enter 3 driveways down on the left. There is handicap and standard parking in front. I have been coming to J&A Automotive for over 20 years bringing all my vehicles in for repairs and maintenance and their work remains awesome. I always, always receive a friendly welcome which is so refreshing. I call ahead to schedule an appointment which works the best because they do get busy because of their great and honest work and pricing. They do take walk ins if they can fit them in. I have had situations where the repair would be a dealer warranty repair and they let me know. They always give me options and help me to get the best option. They can be totally trusted which honestly these days tends to be a rare virtue. When you are in need of vehicle repairs or maintenance I highly recommend J&A you will be very pleased.

    J&A are the best! Picked up my truck from them today. Like usual, they do great work and are…read moresuper honest! Gabe, Sandra and the rest of the crew there are ALWAYS a pleasure to do business with. J&A has serviced our cars and our friend's cars for years! We won't go anywhere else. A few times Gabe has called me and saved us money on things we thought we needed, but didn't. I can't reiterate their honesty! Their service is a model that other businesses should follow! Thank you J&A! Sadly though, we are moving out of state soon and we can't bring J&A with us!!!!

    Firestone Complete Auto Care - tires - Updated May 2026

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