Went in to get my rear brakes changed on my Tahoe because the dash showed they were at 5%. I left my truck, and shortly after Alvaro called to let me know my brakes were actually at 60%. Thank you for being honest, Alvaro. I'll definitely be coming back for future service on my vehicles. It's hard to find honest people these days. If you need service, trust Brake Masters to give you a straightforward, honest opinion about what your car really needs. read more

My Brakes were Grinding so I came to the Experts at Brake Masters. They explained everything I needed on my Car and the Prices are very reasonable. All the Guys there were very helpful and knowledgeable. Thank you BM.;-) read more

Always reliable and honest. My go to place for my brakes. Comparable prices and never had an issue here

They missed something when my vehicle was checked three yers ago. Sor my car sat for years until I found a good mechanic only to find out it was my master cylinder read more

I have been going here for some time now, the guys are always very accommodating and provide great service! I've had wheel alignment, front and rear brakes done. Shout out to Al, he's amazing! Definitely recommend ! read more

Had my struts & shocks done after tires change, so don't have cupping anymore. Manager Alvarado & the team had all the works done well & on time with no additional surprise expenses. Great customer satisfaction! Thank you for your excellent service. read more

Went in for a quick brake check on my daughter's 2021 Kia Soul. Al was great and very professional and honest - showed me the front and rear pads didn't need replacing yet and were in good condition. They are also one of the few places that will resurface rotors if possible. I'm definitely coming back when the time comes for replacement. Great job and quick - open Saturdays too! read more

Went here for an alignment for our Tesla (we had literally never had one done before and just bought 4 new tires). They were reasonably quick and polite each time I called them with my silly and likely basic questions. The price was $200, but we got a discount for being Costco members so it was closer to $170. I don't know if that's cheap or not, but it was inline with what we were willing to pay. So do it up! Align your stuff here! read more

These guys are awesome! When I went to get my oil changed, they tried to tuck me into doing my brakes there and said I was in the red zone on my front brakes. When I went here and they tested the brakes and 50% in the front and 90 in the back. There were so honest and respectful. Nice to know that some places don't try to take advantage of women. I've got a customer for Life. Highly recommend using their services they are honest and reliable! read more

Al and his team were awesome!! They took care of my brakes on my Ford escape which i am giving to my granddaughter....he was honest and very informative....thanks Alvaro..I will be back for the shocks ... read more

Extemely honest!!! I came in not sure if I needed all new brakes and to pay average of about $600 dollars. They could have taken advantage but did not... Turned out to be a hydraulic or system issue Which they fixed for $60 bucks! Great customer service too. I highly recommend this place! Al and Martin were fantastic! Thanks again guys! I will be recommending this place after my experience today in Norco! Jeff D. read more

Went in for a smog check, I asked the man at the front how much it would cost for an older car. He took a second to think and quoted me $108! What a rip off. read more

Honest and reliable staff. Their prices are competitive and they won't try to "sell" you on anything you don't need.

Called the morning of and told me to come in. Break check took a few minutes and said I only needed front breaks and that my rotors could be replaced but not needed. They were honest and fast. Quoted me 45 min and only took about 20 minutes. Forgot about the coupon but happy with the service. read more

Guys at store did a great job and really accommodating to meet your needs!!! Best choice :)

Had oil change, breaks and air filter handled at Break Masters. All prices were very reasonable and the service was outstanding. Starting with my front counter experience to the constant communication while they were working on our family car. Top notch place and they will be handling our others cars and trucks moving forward read more

The worst service you can imagine from management to the workforce. These people were incredibly unprofessional. They quoted me one price when I came in. They gave me an additional price. It appears that they cut the drums but charge me for a full replacement on the battery. read more

So came in thinking and ready to pay for front and back brakes,left my car and to my surprise got a call telling me I only needed front brakes! They could've easily did my back brakes and charged me a grip more ! You don't see honesty like that anymore in that type of business! Truly appreciate the honesty and there fast work! I won't get my brakes done anywhere else!oh and way more affordable than all the other places I checked! Also thanks to I believe his name was AL , friendly , helpful and honest read more

Really good service doing nice job and great prices only take less than an hour to change my breaks

After coming here from Americas Tires for a repair, we noticed 5 lug nut caps missing from my vehicle. When we asked technician about this he placed the blame on Americas tires ( where I received excellent service the day before). We went back to Americas Tires to the same technician who said they were all in tact with the exception of the one that needed repair. We called Brake Masters back and the story changed again. The same technician said that they "probably fell off while you were driving " When we took the vehicle in to be serviced here, all lug nuts were in tact except for the damaged one. Shady place, stay away. read more

I'm new to the area and was looking for a quality place to service my Porsche Cayenne without paying "an arm and a leg" that was equal to what a dealership would provide. I called and Al was quick to answer every question I had. He was sure to lay out all options and was very fair when it came to pricing for the quality of work they provided. I've since come back for other work and would most definitely recommend them for all your brake and servicing needs. read more

Our car had a severely flat tire that we couldn't even drive to the nearest shop. We put on a spare tire... but apparently didn't get secured properly. We ended up getting recommended my America's Tire in Norco to go to Norco Brake Masters for further repairs after the car took a bit of a beating from the spare tire falling off. The expense was insane! Unfortunately we don't know much about cars so we just went with it, since it seemed necessary. Then we go to pick up the car and everything seems good. We bring it home and park it on the garage as we go about our day. We realize when we come home later that night that our parking lights were left on! We had no idea, we we already leave our lights on "auto", which means that they changed the setting and didn't change it back! Now our battery is dead and our driver's side front light is out. So much for being worth the cost. We will never go back to this establishment for any auto repair needs. read more

I didn't end up getting work here because they were overpriced. I called and asked how much to evacuate/recover my A/C system because it is illegal to release refrigerant into the atmosphere. The representative seemed confused, as if no one has ever inquired about that. He put me on a brief hold and told me they would charge $219 to recover and refill. I was replacing the compressor, evaporator, condenser, etc myself and could refill myself. I just couldn't evac from home responsibly. I called Norco Auto Air that's down the street and they recovered my system for free. And if I decided to have them recharge my system it was half the price as here. Call around, just saying. read more

Brake masters did the breaks on my SUV. They were excellent and communicating the prices and options. Excellent customer service and the prices were fair. I didn't feel like I was getting robbed or taken advantage of like with most mechanics. I will definitely be going back and taking my daughters car. read more

So sad that a business is run with No true customer Service. My experience was awful. Sign stated $128 for brakes, labor, parts. I was quoted $678 for front brakes and $567 for back. Buyer beware!!!! They also, charge $65 bucks for inspection. I went ahead and accepted the oil change for $89.99 and had to ask if they provided an updated sticker. Oh, and make sure you get ALL your change back. I got a whole quarter back and a receipt when it should've been a couple bucks, but I figured he needed more than I No Stars No stars !!!!!!I felt as if they really didn't want to work ‍‍ read more

Overpriced. Save your money and go somewhere else. Quoted one price and was charged way more than I expected. Call around before you agree to their "honest" deals. Don't go here!!! read more

I came here on September to have my brakes serviced. I followed on yelp that they had good reviews so I gave it a shot. Everyone there was very friendly and quick to help. I had my brake pads replaced, rotors resurfaced and everything was great. Then! 3 months later my brakes start making noice again. I paid $700 for front and rear. I can attached a photo of my receipt. It's strange. Now I'm hesitant to go back because I don't want to drop a few $100 for the same thing to happen. So I'm giving this business a 3 star review because the guys do see genuine although I have squeaking breaks again. SMH. read more

They got me in same day with no appointment. Honest evaluation and Mark was very helpful. I even left the card I was going to pay with at home and he said I could just call and pay over the phone. Stand up place. First time here and will come back when needed. read more

INCOMPETENT WORKERS!!! I went here to get my car fixed and they told me it would be done the same day. Since I was unable to pick up my car the same day, I was told to come in the next morning to pick it up. I showed up the next morning and was told they haven't even started my car at all. Why didn't they call me it wasn't done when they recommend me to pick it up that same day. I was told it would be finished in 3 hrs which was 1 hour the next day. I brought my car to Americas Tires and Americas Tires told me the main nut to the rotor was not screwed on and recommended me to bring it back to Brake masters to get it fixed ASAP. Brake masters screwed me over on my car with not closing my hood when I left the lot, and not putting my bolt on properly! I wonder if there are more bolts that aren't screwed on all the way. They gave me my car like this which is VERY UNSAFE for me driving and for those around me. They could have potentially put me and others in danger ! I don't recommend this place! read more

Brake Masters - Nut not properly screwed onto my rotor when I left brake masters. A very incompetent business. - Auto Repair Near Me - Norco, California

Took my car in and Richard assisted me. Not only are they very helpful but their price beats anyone in the area. For cheap brakes that are also reliable don't hesitate to call them. This is my second time going there and I'm very satisfied. Thank you BM read more

These guys are the best! The customer service is spot on and it starts the moment you speak to Oscar. He was very happy to walk through the repairs my car needed and prioritized the things needed to be done to maximize the longevity of my car. He visually showed me the trouble points and the cause and effect of the parts that needed to be repaired/replace. He also helped me get the best value within my means, as some parts will obviously, leave a dent in your wallet. I highly recommend coming to them for your car repair needs as Oscar and the mechanics at Brake Masters will not disappoint you with the quality of service they will provide. - Alfonso read more

I went in for a car alignment after getting 2 tires replaced as recommended. They tested my car and said the alignment looked good and that I didn't need it. Really appreciated their honesty. Will definitely go back again when I do need it! read more

Came in to get my breaks checked and changed. I contacted several others with ridiculous pricing, but Brake Masters not only give you better pricing but they also are honest. All the others were pushing to change my rotors but Brake Masters were honest and said there was no need for that. Service with a smile, quick and efficient. They were able to answer all of my questions. I highly recommend this shop for your car concerns. read more

While flushing my brake system I goofed up and air got in the system that I could not remove. Brake Masters said they would reflush the system but 20 minutes they told me I needed ro pay for a 2 hour "evaluation" of the problem. I asked what happened to the plan of reflushing the system and they told me they smelled "contaminates" and would have to send my brake fluid out for labratory analysis. Im not kidding. I asked how much did they think it would cost and they said, "Well new calipers, a brake booster and master cylinder would probably be $2000. I had to pay them $65 to get my key back and drive away. read more

I would not recommend this shop for realignment. Not sure about brakes. Truck still pulls to the right after 3 trips to the shop. It's still not right and I will need to go elsewhere to have it fixed. When I brought the truck to the shop it was fine just brought it to this shop since I got new tires. When I left it pulled to the right ever since. read more

I come here regularly for my oil change and have also been serviced for brakes here. This place is reliable, the staff is personable, and continually provides the BEST service! read more

This is a ok place. But they charge you for any services. And its expensive charge. Some other place offer free inspection.

Called Brake Masters when they opened in the morning. Got me in and out in a couple hours for a 4 wheel alignment. Oscar even gave a discount on my invoice because I was referred to his shop. Will be back with my other cars for their great work and customer service. read more

Great service! Came in for a wheel Alignment and was very pleased with the service. Oscar was very helpful and explained to me what was done. He even helped me out by looking at a bulb that was out of place in my headlight. His guys were able to fix it right there on the spot! Highly recommend this place! read more

they are dishonest with their labor quotes. they said it would take over 6 hours of labor ( over $600 ) to replace both battery cables in my pickup truck. ford said it was less than 2 hours! that's just wrong trying to rip elderly people off. that's not including parts! read more