They are very good at explaining/ communicating with you on what is wrong with your PC. They offer…read moreyou options on what you wanna do instead of them pressuring you into buying this or that to maxamize performance. Overall will come back if my PC has any problems in the near future.

One star -- unclear charges, inadequate explanation, poor communication, and lost property…read more I brought H Power Computing an external hard drive on June 29 because it was clicking and could not be detected. Their website advertises a free basic diagnostic followed by a quote for further work, but I was charged $189.95 for "diagnosis/disassembly." On July 7, they emailed me that the drive would require Level 5 service costing between $1,999.95 and $3,499.95. At intake, they had set me up to receive text messages, so I expected important status updates by text. The email went into my junk folder, and I did not see it for weeks. More importantly, I was never given a meaningful diagnostic report explaining what they opened, what tests they performed, what they actually found, or why Level 5 service was supposedly required. When I retrieved the drive yesterday, it had visible pry marks and scratches. My original white data cable was also missing. They could not return it and instead gave me a black replacement cable. For $189.95, you would expect -- at least clear -- advance disclosure, documented diagnostic findings, responsible communication, and the return of all of my original property. Instead, I received a very expensive recovery estimate, no new findings, little explanation of the work performed, visible marks on the device, and a substitute cable. Based on this experience, I would not use H Power Computing again.

Was in the next day for service. Nice guy.. Communicates well and gave my son quick service with…read morehis PC.

I thought I posted a first review when they helped me recover most of my pics and transferred it to…read moremy portable hard drive but I guess I didn't, this time I had them put all my address into my hard drive so I could restart/reset my iPhone as someone had hacked it. Anyways, their patience and diligence are very noteworthy as I was totally clueless when it comes to technology. Thank you safari tech. I appreciate you for sure.

I came by the office on 7/27 and 7/28, 2022 to drop off my device to be shipped to the mainland…read moreafter opening a case with Secure Data Recovery. This location currently isn't operating, but their customer service is professional and really responsive. They will get you a shipping label and can arrange FedEx to pickup your device.

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Second review, as the quality of service is outstanding…read more My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom.

Great small business. They have a small office located on the 24th floor of City Financial Tower…read more If you drive there then you will be subject to finding metered or garage parking. The entire staff is very helpful and friendly. Ryan is awesome. My hard drive crashed on my old mac and ray was able to save the photos from the crashed hard drive. I though they were lost forever with no way to retrieve them. Communication was great. Ryan keep me informed throughout the entire process

Absolutely horrendous service. Our small company had five computers that needed to be serviced…read more Long story short, the guy agrees to do the work, has us drop it off to a law firm occupying the same floor (no one was in during business hours), and then proceeds to ignore our phone calls for the rest of the day. We finally get a call back the next day only to be informed that he refuses service because he was feeling "uncomfortable" with my tone of voice (LOL I guess I felt dismayed at not having my phone calls returned.) He agreed to pull ONE FILE from a hard drive and charged us $160. Supergeeks would have done it for $100 less. Bottom line: this guy doesn't know how to do business. Stay away from this place.

PC Gamerz is the only place to go to get quick, reliable diagnosis of computer problems. I picked…read moreup spam malware and Devin was quickly able to identify the problem and fix the issue in less than 20 minutes. My computer now runs even more quicker than before and I rest more assured knowing that my computer is "clean" and all the bugs were removed. I've had several computers built from PC Gamerz and will not go any place else. The computers are fast, reliable, and custom build to my needs. Thank you Devin and PC Gamerz! - you guys are still the best!

professional, timely, kind and very helpful. not taking my pc anywhere else after this. effective…read morediagnostic and realistic honest timelines, tysm guys

Huge thank you to Todd for all the help with my PC. I originally came in for repairs to keep my old…read moreone running, and he helped keep it going as best as possible even though it was outdated, which I really appreciated. He built me a new gaming PC that's been running perfectly and exceeded my expectations. Super knowledgeable, patient, and easy to work with. I'm really glad I went to him and would highly recommend his services!

Todd was awesome! He looked at my desktop, a 10 year old tower or so. He gave me an honest, genuine…read moreevaluation of my situation, offered me many solutions, and ended u deciding to avoid trying to fix it up. He did not even charge me once he made the evaluation! He felt it would not be right to charge for just the evaluation, which was very kind of him. He did not try to grift me or otherwise take advantage of my lack of knowledge when it came to this, he explained issues to me clearly and let me make decisions which I appreciated. I trust Todd and will bring my future computer issues to him!

I sent an inquiry describing the water damage issue with my Note 8 and asking for a quote using…read moreyelp messaging. Rather than providing a quote, I was told to go to the shop for a "free diagnostic". When I go to the shop, I explained the situation again. The rep picked up my phone and did nothing but look at it then I was told first I would need a $160 diagnostic with no guarantee of repair then once the problem was diagnosed and once my phone was open and in their possession there would be additional costs for labor and parts. Essentially, I would be held captive to pricing and labor or just forfeit $160 for a useless "free diagnostic." Why couldn't that be told to me over yelp message rather than having me waste my time?

My water bottle opened up in my bag and drenched my phone... It seemed fine but then I noticed it…read morewasn't charging and then couldn't power. I came in for their free basic diagnostics, and they diagnosed and explained to me why it wasn't powering and possible repair scenarios and options, they also warned me that because of water damage there could be other components damaged. He told me that he didn't want me to believe only a battery replacement was needed only to find out the screen and port doesn't work too or worse just replace a part and a week later the water damage corrodes another part... He recommended I have my phone disassembled-which includes the water damage cleaning treatment and they can test each part of my phone. After they disassembled and cleaned my phone. I was very happy to find out that I didn't need to replace any parts, and my phone was working normally again. I'm not very smart with technology but they were very informative and easy to understand. Very pleased of their timely good work. And of course not having to pay for a new phone!