Johanna was excellent. Great customer service. Another thing is they keep this place ice cold you gotta love that for the summertime in Houston, Texas. They don't play when it comes to the air-conditioning thank y'all for that! Like I said, the customer service was great. The food was real good too. You cannot go wrong with their fried pickles. Also, the ribs are tender and amazing. They have the best baked potato soup and the restaurant in industry in my opinion. Also, the mac & cheese is amazing. The bread they bring out with the butter is top-notch. Easy five star review read more

Saltgrass Steak House - Steakhouses Near Me - Conroe, Texas

Hungry Patrons & The Family Who Didn't Eat / We are Laundry's club card holders - the powers at be bestowed us the honor years ago with the flick of a pen. Today we had a reservation secured, were seated on time with no wait, no crowd... and then we were promptly ignored. For 15 minutes. No invisibility cloaks were used. We are still baffled by the lack of eye contact, general contact, or any attention really to speak of. Two servers and a manager passed us to wait on a lady two booths away. We meant to ask what incantation she used to achieve that sort of success but never got the chance. We respectfully asked one of the servers that passed if she knew who our server was and mentioned that we hadn't seen anyone. We asked the hostess the same question when the aforementioned server never returned (and was clearly unwilling to step in to BE our server.) So. We left. Our exit was swift, and it's unknown if our absence was even noticeable. On a serious note, the food at Saltgrass has always been consistently great, but the declining customer service is definitely noticeable and disappointing. Management hasn't ever given warm fuzzy vibes, but it's a shame to see similar attitudes and demeanors spread throughout the staff, and manifest today in the form of neglect. We'll likely try other locations for a more magical experience but do wish you luck, Conroe Saltgrass. read more

Absolutely Horrible Customer Service -- Promises Made, Promises Broken This restaurant was an absolute disaster from start to finish. They tell you one thing, do something completely different, and then leave you to deal with the consequences. Orders that customers paid for through Uber were not fulfilled, and when the issue was brought to their attention, they failed to make it right. What makes this even worse is that they messaged me directly and promised to follow up. I gave them the opportunity to correct the situation and trusted that they would actually do what they said they were going to do. They didn't. No follow-up. No resolution. No accountability. Mistakes happen in restaurants -- that's understandable. What isn't acceptable is taking someone's money, failing to provide what they paid for, promising to address the problem, and then simply disappearing. At that point, it's not just bad service. It's a complete lack of respect for the customer. If you make a mistake, own it. If you promise to fix it, follow through. This restaurant did neither. read more

Saltgrass Steak House - Here is the Uber Eats that I had sent My Wife that they failed to do a simple order - Steakhouses Near Me - Conroe, Texas

The service at this place is absolutely ridiculous. I'm really not sure how the same management is still in place after reading all of the similar reviews about terrible service. Just read all of the reviews. They are not blowing smoke. It's all accurate. read more

Visited Saltgrass Steakhouse in Conroe for a take-out meal. Isabelle met me and gave me some time to look over the menu, pretty extensive. Decided on their Grilled Chicken Dinner with mashed potatoes and the Chicken Tortilla soup. Everything was delicious...the chicken moist and tender with flavorful grill marks, potatoes great, and the soup was very tasty. Overall great food and the service from Isabelle was excellent. read more

Saltgrass Steak House - Steakhouses Near Me - Conroe, Texas

We had lunch today at the bar. Journey was our server. What a great experience. Service, perfect, conversation, perfect, food, drinks, all perfection. We couldn't have asked for a better experience. read more

Went there for a birthday celebration. We were seated promptly but waited for fifteen minutes and no waitstaff even took our drink order. The place was not crowded so there was no reason for this neglect so we left. No one even noticed we were leaving. I'll never go there again. read more

Visited. Our first time at this location. Visited with family. Likely not their first visit. Party of 4. 2 had steak, 2 had chicken. Food was delicious. Perfectly cooked. Excellent server. Knowledgeable. I'm sorry I didn't get our servers name. We were seated about 11:15. I had steak, baked potato. Appetizer fried mushrooms. I could only eat half my plate but I packed up every morsel for home. We had dessert. 3 choices. Husband and I chose carrot cake. So fresh. Highly recommend. We all had salads. Shortly, timely, our entrees arrived. A very pleasant experience. Restaurant nice. read more

First, I was there for a seminar group. Our choices were limited by the host. I had the ribeye. It was very thin and had lots of fatty parts. I did not eat it. The plop of mashed potatoes were made eatable by adding the left over ranch dressing from our salads. After I did that, the rest of the table followed my example. Out of the 8 steaks on our table 2 were eaten. I took mine home for my dog. A couple of people ask about bread but we were told that they had run out. But when leaving the restaurant there was bread on the individual tables. Maybe out seminar host was just being cheap because he also told us we could only drink water. The one waiter we had did do a great job. read more

Food was ok service was horrible Ten minutes to set us and no one else waiting we had to get our silverware off another table read more

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Food is way under par. Ordered delivery and my Wife's chicken fried chicken had no gravy, and looked like a paper thin chicken cutlet. My wedge salad had no dressing, my fried shrimp was soggy and greasy. All in all , digusting and not worth half the money. Typical Landry Product, Soak the suckers for every dime, Daddy needs a new $40 million yacht. Every restaurant Landry's own, it's the same . High prices , low quality. I am not a-fan of Texas Roadhouse because of the crowds and the hype, however, Texas Roadhouse is very consistent. Every time I order from there and pick up , or go in , it's the same. I have never had a horrible experience at TRH. Salt Grass, on the other hand, is always a problem. 1. it's way overpriced, 2. it's very inconsistent, 3. the quantity and quality is always dropping. We ordered here because it is my wife's birthday and she chose Salt Grass. I would never, ever have chosen SG and now I am sure she agrees. Their whole concept is broken. read more

Service was spot on. Steak was cooked to perfection!! Wedge salad... SO good. I liked the bread and loaded potato as well. Overall great experience. Was my first trip. I'm a fan!! read more

We ate at the Conroe Saltgrass on both Friday 7/31 and Sunday 8/2. Both experiences were bad. We had guests Evangelist with us and on Friday at 4:15 pm they informed us that they had run out of baked sweet potatoes. How do you run out of sweet potatoes at 4:15? Somebody wasn't doing their job. Then on Sunday, we thought we would try again. We had another guest speaker with us and they said they had run out of salad croutons. My steak was supposed to be medium but was too done. I couldn't eat it. Couldn't send it back because as long as it took to get our meal everyone else would have been finished. There is very poor management at this store. read more

Good food and service. Went for Sons graduation celebration. Food came out fairly quickly

Saltgrass catered my granddaughter's third birthday party, and did an excellent job! The theme was "down on the farm" so my son and daughter-in-law decided on ribs and chicken for the main entree. The ribs were cooked well and the rub was nicely spiced up. The chicken was grilled and tender, and the chicken tenders were fat and juicy! They chose green beans, Mac and cheese, Caesar salad, and broccoli as the sides. Everything was cooked well and the serving containers were perfect for storing the sauces. No spills whatsoever! If you know, you know and they definitely know how to cater! Now, I completely forgot to take pictures of the food, but I can show you how much fun we had! read more

Saltgrass Steak House - Pony ride, kids? - Steakhouses Near Me - Conroe, Texas

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We love the service at Saltgrass! It's is excellent!! The food is my absolute favorite a. The flavors are great and the presentation was great ! read more

We are frequent customers of this restaurant and have enjoyed the food, the atmosphere and the service. The steaks are always cooked to perfection, baked potatoes awesome and the wedge salad is pretty good. They should serve them in ice cold bowls like Texas Roadhouse does which would make them better. We also like the prices for what you get. It's a reasonable place to eat that won't break your bank account. read more

We tried. We really did. We used to go to this location often. But over the last couple of years the food has been coming out slower and slower and the steaks were usually over cooked. Tonight we were there for an hour and a half total and when our medium steaks came out they were pretty much well done - tough and chewy, to the point that we both just stopped eating. The manger offered us free desert but at that point we just wanted to leave. Unfortunately we won't be back. read more

Saltgrass Steak House - Maudeen's Center-Cut Filet - Steakhouses Near Me - Conroe, Texas

First and foremost. The food was good. My waiter was great. HOWEVER! There is a young Man with dark hair that works as a Host that needs to go. Upon entering the Restaurant he walks up and the first question is "How can I help you?" Not Hello or Welcome in. Like there are multiple reasons for 2 people to enter a place that serves food. Second. Now I know that I am a big guy. I come in at 300lbs. Why the Young Man felt the need to try and put me in a booth and then laugh when I didn't quite fit is beyond me. Unprofessional and borderline bady shaming. This guy alone will be the reason why I won't return. If that is the way that he is going to treat the customer then I'll find another place. I also recommend that if you are a large individual like myself that you do the same. Obviously this isn't behavior that they are concerned with correcting. read more

We went to Saltgrass to celebrate my son's birthday. Our waitress was wonderful, but we had an issue with Brittney and Kristi. We waited over an hour and a half to be seated for a party of eight, even though the waitlist showed we were "next" for more than 40 minutes before we were finally seated. During that time, at least ten smaller parties (2-4 people) who arrived after us were seated first. After seeing this, my husband politely asked if we could be seated at two separate tables to help move things along. Brittney told us the table was almost ready, but we continued to wait much longer. When my husband later asked Kristi the same question, she responded, "Leave my girls alone," which was very unprofessional and unnecessary. Throughout the situation, the staff appeared to be laughing and looking our way, which made the experience even more uncomfortable. We've been loyal customers of Saltgrass for years and have always had great experiences, but this visit was extremely disappointing. We hope management addresses this so other guests aren't treated the same way. read more

Perfect location the food is good and the customer service is amazing. Soft lighting and soft music

Had the sweetest waitress that took care of everything with a smile...Thanks Macyn. Will definitely be going back!! read more

What happened to our favorite Hill Country Salad??? For the same price ($18.99) we got a significantly smaller salad that had one chicken tender cut in 5 bites and some wilted lettuce leaves. Very disappointing!!! read more

Amaya, our Server was EXCELLENT!! She remembered all the details of what we needed and she has a great personality and she took such GOOD care of us! read more

My husband and I ate at the Saltgrass Conroe location and had the most pleasant experience. The food was excellent with a lot to choose from. My favorite is the grill chicken and the Tortilla soup.he service was A+. Dianna was our waitress and she was THE BEST. We definitely will return and ask for Dianna again. read more

Griffin always has a friendly demeanor!!! Always caring and great smile. Really happy when we get him as our waiter!!!! The range rattlers are yummy! Our steaks were cooked perfectly as well!! Love the Landrys Select Club card!! Was able to use birthday rewards today!! Thank you!! read more

Great experience, good food and the service was excellent. The manager was very friendly and helpful she made sure we were satisfied... Thank you for a wonderful meal Andy Esparza read more

Start off with the Range Rattlers, which will set you back about $15. It is a combination of Jumbo jalapeños, shrimp, Jack cheese, cilantro, ranch dressing. Oh they are good. For an entree, I had the Chicken Laredo. It's not cheap for chicken, but it includes Jack cheese, avocado, grilled onions, tomatoes, poblano peppers, cilantro, feta cheese. This entree is served with a side PLUS your choice of dinner Caesar salad, dinner salad (with a choice of honey-mustard, chunky bleu cheese, ranch, Thousand Island or balsamic vinaigrette), or upgrade to a wedge salad. The sides include a WIDE CHOICE from Sides French Fries, Garlic Mashed Potatoes, Broccoli, Green Beans, Fried Onions, Sweet Potato Fries are each for $3.85. The Asparagus iS $6.05. Smoked Macaroni & Cheese or a Baked Potato are $4.95 read more

We came here because Texas roadhouse was absolutely packed over an hour and half wait at 730. Service was fantastic and the man on the grill absolutely nailed our steaks. I can't say enough how well of a job he did. Sad to say this but it's hard to find a good chef these days to cook steaks to perfection to our temp liking. Kudos to the chef and wait staff. Thank you for a great experience read more

August 8, 2025. We ate lunch at the Saltgrass in Conroe, Tx. Our server was Amaya and she did an amazing job! My wife ordered chicken fried steak on the lunch menu and I had the Pat's Ribeye with baked potato soup and green beans. Everything was delicious but the most enjoyable aspect of our visit was our server, Amaya! She, in our opinion, is an All Star employee for Saltgrass!! A truly delightful young lady! read more

Our waiter (Leo) was FANTASTIC!! if you're going to this location (Conroe, TX), ask for Leo! The food was amazing! Nothing bad to say about this place. It was warm and fresh, and tasted delicious. The ambiance of the place was very calming and like people wanted to be there, which is a very good thing if you ask me! read more

Quite possibly the worst bartender and service I have ever seen! Complete disarray of serving food and organization... Let's not forget to mention the exposed Band-Aid on her finger that got caught on numerous items as I sat there, watching her complain about the food, not coming out. TIP STANDS FOR TO ENSURE PROMPTNESS, WHICH DID NOT HAPPEN NEITHER DID THE TIP. MAYBE SITTING IN THE DINING ROOM WOULD OFFER A BETTER EXPERIENCE. read more

Our take out order ( to be fair, close to actual closing time), was disappointing. We were given a sirloin instead of a Maudeens filet as well as being overcooked. read more

Was there to celebrate my best friend's birthday. Bread was cold, queso appetizer was cold, all 5 soups were cold, medium steak was over cooked, well-done steak was undercooked. What a shit show. Never again! read more

Our server, Dennis, was awesome. Friendly guy who was on top of everything. There wasn't a thing that we had to ask for because he perfectly anticipated our needs and made sure we were taken care of. Thank you, Dennis! As for the food...perfection! My steak was perfectly cooked and my lady's chicken fried chicken was juicy and delicious. Each meal comes with a side and a side salad so we were stuffed and satisfied with both the food and the price! Highly recommend this spot for a nice meal. read more

Saltgrass Steak House - Pats Ribeye 16 oz with Brussels sprouts. (Side salad not pictured) - Steakhouses Near Me - Conroe, Texas

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Went to dinner on a Tuesday around 8pm Place wasn't busy at all , we waited at least 5 minutes to be greeted and seated. There was only 8 to 10 tables with customers. Our server took a while to come to our table we were about to walk out, we ordered everything at the same time, drinks ,appetizers and main meal it went smooth all the way till the end when were ready to pay, our server was busy doing something else not sure what. I noticed 2 managers walking around but never stopped at our table to check on us. We still tipped but probably won't be going back to this location again read more

My very first experience at Salt grass was the best experience. We had a young man named Tyson; Tyson was so respectful, professional, and kind that it turned a bite to eat into a bonding experience. My Beautiful Lil Wife and I love salt grass, but we go for Tyson. He is the greatest. All the staff were kind and very professional, but Tyson made it feel like family. So if you ever want something different, go try a brisket burger and an bourbon old fashion. read more

I ordered almost $100 worth of food from Saltgrass in Conroe! all the meat lunch were over cooked! Steak salad was supposed to be medium rare and it came to be over well done with burnt taste , the chopped stake was supposed to be medium rare pink all the way came burned and over cooked so did the ribeye and sirloin , baked potatoes very dry and burned ,all in all the food was horrible . I don't believe we won't be ever eating from their again. -fawzia Karim read more

Manager was understanding sorta but service was pretty bad our waiter sucked. Sat down and got our drinks and app ordered came back with drinks and bread in like 5 mins then ordered our meals at that point as well. 40mins go by and we get our appetizer that they compt and apologized for which was fine then after another 15mins go by we get our salads and then a little after an hour from when we ordered we didn't receive our food just asked for the check and dipped. They weren't busy and had plenty of wait staff. The table behind us got their appetizer salad and meal before we got our salad and they sat down after we had already ordered our food. If you get the skinny white kid named Danny I think, you might want to ask for someone else or walk over to outback. Will definitely choose a different Saltgrass to go to from now on! read more

Awesome experience our bartender Diana was excellent! Service, attentive, and just overall politeness! Becky our manager was positive and polite. This is our new Saltgrass! read more