I was trying to think of one nice thing to say, but I literally can't. She is personable at first, but if there is a problem she is rude and dismissive. There is nothing good about Amber's work. It is a shame that she managed to get her cosmetology license and I am surprised that she has managed to find work.
Firstly, the prices are high. I wanted an in-home hair service, so I expected to pay slightly more for the travel costs. After factoring out the average cost of professional hair dye (which she used five boxes of), I paid $300 for six hours of work. This is the equivalent of $50 an hour. Who makes $50 an hour? A judge, a dentist, and a lawyer. In other words, what makes her qualified to charge this much with only one year of education (especially when she does a poor job)? The other jobs I listed require high level graduate degrees with many years of practical training before being fully licensed.
She also tried to coerce me into coming to her salon, despite me requesting in-home services. Not only is this unprofessional and rude, if she doesn't want to offer in-home services, then she should remove them from her site. She said that it would be impossible for her to bring her portable sink to my apartment because the devices are not compatible.
She spent six hours dyeing my hair brown over a pink color, under which it was completely blonde. She managed to leave a clear line of demarcation where the root changes to brown. I wanted the ends blonde. She colored them gray and then said that it would be "impossible" to leave the ends light. It may be impossible for someone of her skill level, but I assure you that leaving blonde light has been easy for other skilled hairdressers I have seen. I suppose the difference here is that the past hairdressers were skilled.
She then proceeded to convince me that my hair looked good under the floodlight in my bathroom, because naturally I walk around with a floodlight at all times so that my hair can look decent. She left without fixing it and I did not accept her offers to fix it because she manipulated me into thinking it was good. She then later said that the opposite had happened. However, in this instance I expected the professional to exercise fair judgment on the quality of work.
Then, I had my partner take some pictures in natural light and I saw how absolutely awful the dye job was. It is splotchy, whereas the definition of a color melt provided by dearclark.com is:
"Color melting is a technique that blends highlights with the base color of your hair so there's no harsh lines or clear distinction between the different colors."
Then, after she left I noticed that my skin was beginning to burn and that my lymph nodes were completely swollen and my throat was beginning to swell. I had to call a nurse to get instructions on how to treat an allergic reaction. I still have first degree burns on my face. I called Amber to explain that I wanted my money back. She accused me of threatening her when I said I would leave a review. She told me that it was "impossible" for her to have burned and that my hair looked "bad" before she did it. She said that she would have to think about whether or not she could give me a refund, then refused to refund stating that I was satisfied with the color in previous texts, completely omitting the part where she said I had a few days to decide if I was satisfied with the color.
Save your money and go somewhere that actually listens to the customer and doesn't have severe quality issues and a problem with customer service.
Amber, you're bad and you should feel bad.
Just for fun, here's a list of things that you could buy for $450:
1 Xbox 360 and 2 controllers ($450)
1 month's rent for a studio apartment ($450)
2 month's worth of groceries ($400)
3 balayage hair colorings anywhere in Eugene (avg price ~$125 per service)
2 ultrasounds without insurance ($200-$300 per ultrasound)
4 tickets to Disney World ($436) read more
