Loved getting my hair done bye Michael he's the best!! You could never go wrong with him!read more

Well I have went to Michaels and had a stylist straighten my hair two times with success. I was…read morevery happy. Well the girl I had for the straighteners was no longer at the salon. I had another more experienced stylist for the straightening. It was confusing from the get go. They were talking about not having the instructions for the product they were gonna use. Anyway I have never been in such an awful situation at any salon. The stylist insisted that she had the right product. I knew it was not what was used. To make a long story short. When the stylist went to dry my hair , I was turned around so I was unable to see the back. Here I spent 90.00 including tip to get home and after waiting 3 days I washed my hair and it has all the strong waves , it did not take at all. She had only let the solution on 3 min after applying it. I was very upset cuz you can't just get it done again and my hair looked awful and I had to save to pay for that. She was way more expensive than the other stylist since she was there 6 years. Her cut seemed good. I had went to Beauty School years ago in Miami Florida so I know the process was wrong and I tried to tell Michael this solution needs to stay in my hair way longer to straighten it. He tried to tell her to leave it on longer when the Blonde stylist in the far right corner yelled just leave it on overriding Michael. Her chair is back in the far right . After she yelled that out she was talking softly to her client and she and the client laughed together! What an awful experience it all was. I ended up calling Michael 4 days after i washed and saw my hair all with my deep waves in the back still that I cannot control in the Summer at all. He said he could give a conditioner since it was very damaged. I told him I have a great conditioner at home. So I hung up and tried to call back my stylist hoping I could get some money back since my hair was not straightened at all. Here Mike answered and I told him who I was and I wanted to take to my stylist . He ended up extremely angry and just said I offered you a condition treatment so I just hung up. If I ever in any profession, as in a stylist , I would have offered a little money back. 30 .00 or so and I would have felt respected and understood tgat my hair was gonna even be harder to work with . So I'm sad I really liked Michael and was so thankful for their pricing and he was always gracious. So I'm sorry to have written this review but you have to know what you are doing when giving this type of service.

I've been coming here for a long long time and still love it - but recently I've found the end…read moreresult is hit or miss on the stylist. My normal person (Diana) was out first having her baby recently and I love her - but I ended with a newly graduated stylist who took 1 hr and 45 min for a basic hair cut (on my bday) and also did all the things I said I didn't like and cut it too short. Never asked for a refund before but still waiting to hear back from my multiple emails. I'll be back when Diana returns but don't know that I would switch stylists again.

They cut my hand. Very sloppy work. I think the girl was just a little under experienced for my…read morevery high standards. Nothing bad to say at all

Mandie is a color genius! I had terrible experiences with coloring in the past...too brassy,…read moredamaged hair, scalp burn... after an afternoon with Mandie I had a great cut and a soft, brand new color with lovely highlights. I've been back every 6 weeks or so for the past 3 years. My hair feels healthy and I feel great. Thanks Mandie!!!

This place is TERRIBLE! Made my daughter pay $89 to reserve her appointment. Then stated $101 was…read moredue (see photo). No consultation when my daughter arrived. The stylist just said "I can make it work" when shown a picture. No extra pricing discussed. This was supposed to be a birthday present for my daughter from me. I went to pick her upon completion. I initially was told it was $264! Not $101.. this is after my daughters $89 deposit. I went home and got my credit card and it went to a total of $403! I tipped stylist for her time and service because is the right thing to do. They fully took advantage of my daughter and myself. I posted on Facebook asking if this is a norm. The owner messaged me and explained pricing AFTERWARDS and said she would give $150 store credit if I took the post down from Facebook! I told her no thank you. You see in the photos what she told me next and then tried to delete it before I screenshot it. I never said anything bad about her, her business or her stylist. This is TERRIBLE business and disrespectful! DO NOT GO TO THIS SALON!!! RIPOFF AND RUDE OWNER

1st haircut great. 2nd haircut was a disaster. Had to go to another salon to get it fixed. I will…read morenever go back here.

I walked in & met Kristen , My hair is very thick & in the years I have lived here since moving…read morefrom my hometown hair stylist , I never could find that one person to truly listen, Most would do a good job, yet once I washed & try to recreate the next day it was the same as I walked in only shorter. Kristen not only listed but did Exactly what I was asking for. I highly recommend Kristen! The staff is Great, Friendly & very welcoming! Feasible with a Hometown vibe!

Terrible quality employees. They don't value their customers and they don't care about your well…read morebeing. I worked with Elyse R. and she really was just, cheap. Would get better service at SportsClips.

Sent me a coupon 22 hours ago..This morning when I tried to book, they said the spots for this…read morecoupon were already booked...What a bunch of deceitful ppl at this salon.

I had been wanting to try this salon out for a while. I drove from Colerain all the way to Mt…read more Washington and it was a pleasure to meet these awesome chicas Missy delivered and did a beautiful job with my hair! It's seriously hard to find qualified, professional stylist's but I'm so happy I did at Black Cat.

Heidi tamed my quarantine mop expertly. Her and Heather were super friendly and I loved the…read moreatmosphere in the salon!

If you're looking for someone to do your hair come here and go to Katelyn A!…read moreShe's amazing and really works with you to get the exact color/hair style you want. She's dyed my hair several times, some way different colors and I'm always super happy with it! She'll also work around your schedule as best as she can. On top of that she's very sweet. And on top of that her prices are really fair! She does everything including kids!

Im so uncomfortable going to this salon. Nila Wade and Becky Frank talk bad about other clients and…read morecoworkers with their other stylists. So unprofessional. Mean girl energy here.

I got a pedicure from Emily today and the whole experience was wonderful!! My pedicure looks and…read morefeels really refined and fresh, and the salon is clean and comfortable. Kit is a great place to get pampered and I'll be back!!

Chloe was amazing and super great and finding what worked for my face shape! Really cute…read moreestablishment and overall a wonderful experience.