Good food, as usual, but this location needs the screws tightened. Watching the guy deliver salad dishes from the back to the front as he is chomping away on something. He caught me looking; I had to laugh. Skimpy portions when asking for veggies and whatnot - almost a joke, but hey, they were probably directed to be at this location. Anywhoo - probably will continue to eat at Salata near my office, but not this location. That said - I think they have expanded too quickly; there are simply too many of them to keep proper quality control in place. read more

Of all the food options in the mall food court, I felt that this was probably the healthiest. Lots of colorful ingredients. Not sure it's the best value at over $10 for a small but super tasty read more

The veggies are always fresh and the employees are fast and friendly. My husband and I tried their soup for the first time today and those are great too! read more

So I decided to travel to the mall on my lunch break because I was craving a Nathan's hot dog, but right before I got to the dog I see a long line of salad options. Smarter heads prevailed and I've never looked back. Yes, salads can range from $7 to $12, but think about what you pay at restaurants for a limited option salad or think about the buffet salad bars that are not as sanitary. THIS PLACE ROCKS!!! If I have one these salad at 1pm...I am not eating for the rest of the day. My usual spot is the City Centre location, but this location started my addiction to Salata, so I must give it props. Just checked out the Heights location yesterday with a friend and he is now a major fan. And can't wait for the River Oaks location to open. Winner Winner! read more

Love their salad and variety of teas!!! Okay it is a bit pricey but if you think about it, what you pay is what you get!!! I don't normally say that ... But in this case it is very different (many restaurants out there like to cheat; check out some of my other reviews and you will understand where I come from). You can pick any ingredients they have available (all sorts of veges) and I believe they will charge you a buck for adding avocado. Add chicken/seafood for extra 2 or 3 bucks. The salad dressings are very yummy. The entire salad filled me up super well the whole night under 10 bucks. No desserts nothing after all. I had the spicy chipotle chicken salad and tried out all their teas. Raspberry sweet tea is my favorite. The next one is the tropical one (not sweet but super duper refreshing). Just give it a try and you will love it! I will return for more salads on weekends!!! :) read more

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Salad is always fresh!!! But the only issue I have with them is that they get small portion when it comes to the meat. But overall great salads is always clean and fresh. FYI try the raspberry lemonade tea you so . read more

Nothing to complain about here. I got a very tasty salad the way I wanted it with good friendly service. Hard to believe the reviews about unfriendly service. The staff wasn't over-the-top friendly but were accommodating. If you are looking for a good salad, this is the place. I personally like this better than Chipotle. When I mentioned that I was trying to stay away from Gluten, the staff asked if I needed Gluten free. They showed concern to make sure I wasn't diet stricken from eating Gluten. read more

Steven the Manager is the best. I had arrived before they opened at 11:00, to get a wrap for my daughter (who had a special day at school where I could bring a lunch and eat with her). I was told by a staff member when I called earlier in the week they opened at 10:00. I was in a panic when I saw they were closed! Steven told me he would be happy to make a wrap for her (Salata is her favorite). He totally saved the day! Excellent customer service --- above and beyond! Thank you so much! read more

I have eaten many times at the Salata in Vintage Park and never had a single issue. Great food, fresh and made to order with great customer service. But that is not the case here. 3 of us started to order. 1 regular salad, 1 wrap, and 1 kids salad. I asked for more spinach in my wrap and was told in broken English no. That the wrap would not close. I let it go ... My daughter was proceeding to get her toppings and was told that kids salads were restricted to 3 toppings. ( nothing on the menu indicated that). Davide Sassu, their manager would not budge on this despite there not being anything on their menu to back this up. We at that point had enough of their poor attitude and worse customer service and walked out. I am so disappointed in this particular locations policies, that I will be advising their corporate offices. They need to know what this location is doing to their great brand and fresh food. read more

By far the worst salata location I've been to. Each time I get the same girl making the salad, Wanda, with the worst attitude in the world. I get four things added to my salad and she puts a fourth of a handful of each topping I add. When I ask for more, I get an eye roll and without exaggeration, one more of that topping. I told the manager, and his reply was "well just ask for more!". I shouldn't have to ask five times to get a decent amount of anything in my salad. Especially with the attitude on the side. Going to try hard to make sure I never have to eat at this location again since this is the third time the exact same experience has happened read more

I visited this particular location and the staff was really nice and friendly I had a dummy mistake leaving my card in the card and they were really understanding. The food is always fresh and delicious. It's great customer service like this that makes me always visit back. Once again thank you guys for the service and great food! Keep up the great work! read more

What ever happened to customer service? This is the second time I've been into Insalata to purchase a salad where most of the produce looks fresh but there's always a problem in that first section with the cucumbers tomatoes and mushrooms. The cucumbers tomatoes and mushrooms looked spoiled for the second time. When inform the manager that the items look spoil they defend the produce an insult you in front of other customers I've gotten sick before from eating there I don't recommend anyone eat there. The manager has been rude and the owner has been rude so eat at your own risk. read more

I frequent this Salata location along with others on the west side of Houston in my pursuit of a healthier lunch choice for my family. I must say this location has improved to be my favorite location and top lunch choice of all. We recently learned that the manager was replaced and boy oh boy we were happy to see that they hired a very nice employee to manage this location. She is the type of person that you just look forward to being around. If you have ever studied the "Rice Experiment" on the internet, you will know that human energy is absorbed into everything in an environment and is critical to our physical and mental health. This group that works in this location are actually all encouraged to watch and understand the Rice Experiment and to practice good heathy energy habits. It's amazing to see how the people in our city are rapidly changing for the better. I am a big fan of eating good, clean, healthy food that is prepared in a positive energy environment. I suggest that you go into this Salata and feel and taste the difference. Watch these nice people in action. Thank you to the employees at Salata in the Memorial City Mall. read more

Salata is awesome. Great concept and good quality salads. The only thing that isn't good is the Asian chicken. I've had it two times on different days and the chicken made me sick. The other meats are good but there is something in the Asian chicken. Btw my boyfriend had the exact same experience. Like the place nonetheless. read more

This was a great little place with a wide variety for a good salad! They had so many options. The restaurant was particularly clean and the staff was very friendly! read more

We actually have work meetings here quite often. This place is my absolute favorite place of all time. Such a good alternative to all the unhealthy or overpriced stuff in the area. Price is good for the quality, and you have so many options to choose from. Staff is always friendly and the place is always clean and bright. read more

This Salata is also good. They do a great service by way of providing healthy food to mall shoppers. Their portion sizes are not too big not too small - they are just right. Plus they will put anything on that salad so they are mistake free! read more

LOVE this place. We were in town for business and finding healthy options is next to impossible at big chains. We heard about this place and decided to try- not disappointed at all! It was unique, all fresh ingredients and it was delicious. read more

Great food, large variety of all kinds of veggies and salads. Great fresh taste and price.

This place was very good. I hear you can get a discount if you show them your gym card. I tried the wrap. But the salad my friend had was huge. read more

Great new salad bar.. My first time and I was throughly surprised and satisfied .. Everything was great .. The even let me have tastes and heated my meat chicken and salmon for my salad can't wait to go back!!! read more

I visit this location at least once a week. The manager is very friendly, has a huge smile on her face and is always involved with the service. I just get really frustrated that a $10 salad gets 4 pieces of chicken on it. They are so skimpy with their portions that it is ridiculous. I understand everyone needs to make a profit but they are giving you pieces you can literally count for toppings. It's getting worse too. When you ask for a little more, they say small is only one scoop... One scoop still shouldn't be 3 pieces of a diced strawberry. read more

Salata, Memorial City Mall, Houston, TX Used to Love the salads at Salata, been going there since it opened, Went there 13 February 2015, the salad is now half the size, 1teaspoon of chicken, barely any greens, very disappointed, Worst salad I have had in a long time. Won't be going back any time soon !! read more

I regularly go to the Salata at Memorial City Mall for lunch as I work nearby. Salata is a good concept but I have a few gripes about the way they do business. First of all, Salata is not a good value. The price of a small salad with a little protein is very high. Also, I constantly have issues with the way they make your salad. You tell them what ingredients you want them to add as you go down the line. This method is fine except they add a very small amount of ingredients. You ask for some carrot and they add a few tiny slices unless you speak up. The same is true for everything else. They are obviously trained to add very small amounts of the more expensive ingredients. To make matters worse, most of the employees don't speak fluent English. The bread is included in the price of the salad and for those of us that choose not to eat bread, you still get charged for it even if you don't want it. Considering the other options, Salata is one of the most healthy but they could improve by having better visibility of the nutrition info of their dressings. Some of the dressings have a lot of sugar so check the info on the web site before you go. I will continue to eat here occasionally but will start to look for better values in the area. For a counter service restaurant to earn a 3 star rating in my opinion, they would need to be very good and I would say Salata is price gouging to some degree because they don't have much competition but there are other options around. read more

Service is terrible. Walked in an hr before closing. 2 guys just looked at me took but took a bit to acknowledge me. The guy that ended up coming had gloves on and was cleaning with a rag and doing multiple things with his gloves on and was about to serve me without changing them. He came to me super rude asked what I wanted and I said if he could please change out his gloves, he went to change them and then went inside the kitchen for some reason, I would not trust that so I just left and ate elsewhere. Never going back. read more

$7 for a small salad is a great price for a salad with up to 60 choices and completely filling, including a basil roll. By the time I add most of the items, they can barely toss the salad with my favorite dressing, which is lemon ginger. I have never added the $2 meat, because there is enough protein choices without the meat. Almost every restaurant has a $10 and up salad, but Salata will make yours to custom fit your preferences. This is the best fast food I have found! I like the exclusive seating in the mall for this place. read more

it was my first time eating @ Salata Memorial and it will be my last for sure. besides the fact that is a little over priced, the people working there had no clue about customer service. I asked for a side of ranch for my $13 salad and was told that it was $1 extra dollar. The manager, an Asian lady, just kept saying that she had to charged me for it and nothing else she could do. I just wanted a little bit of ranch dressing but despite me telling her that they should take care of the customer, she kept repeating, that the owner instructed her that every Salata had to charge for extras and there was nothing she could do. Everyone working there was unfriendly. they seemed like they hated being there and I agree with the because I also hated being there. read more

Not a good location. They don't give you enough salad for what you pay for and they never give you enough of the protein you pick. They also have bad costumer service and are rude to customers. We've been to several better locations that actually give you what you pay for. read more

Small portions for the price. Their business is way down so they make up for it by cutting back on the size of the salads. I don't think they will stay in business very long doing this. At other Salata locations I have been to, they are much more generous with the lettuce and toppings. read more

I tried this place for the first time this Saturday. The food tastes ok, but little did I know what was going to happen to me after. I got food poisoning. That night I started to have diarrhea and was throwing up all over the place. It lasted into the next day. I was running an extremely high fever, and even medicine would not Lower it. Things got so bad that I considered going to the Emergency Room. I had to miss work on Monday just to make sure that my body was back to normal. From my previous medical experience, I would guess that the chicken that I ordered was old and had live bacteria- causing my body to react the way that it did. All this to say- I would never go back there. Everyone that orders from there should have extra caution. -Alena read more

Well who woulda thunk it?! After hearing about these $14 and up salads, I never thought I would end up here. I was in the mood for a salad and thought this would be a good fit on a hot, healthy day. The first thing I noticed were all the toppings that could be added to your salad! I ordered the small with pesto chicken (additional fees) and grilled shrimp (another additional fee). Geez! Whyyyy in the world would someone charge that much for some letter and liquid flavors? But man oh man, I must admit that was probably the best I've ever eaten and I barely could finish it all. I loved the freshness but if you wanna charge all additional fees please ensure the cost matches the portion. A baby teaspoon of chicken and shrimp is not equivalent to $8 total. Byeeee Felicia. I also didn't like on my receipt (if paying with credit card) there's a space for you to leave a tip. Really?? Girl bye. But all in all, the staff were very friendly and helpful and they seem to be in a good location. If I'm feeling rich I may return otherwise I'll whip up my own at home. read more

Highly recommend this location. Very friendly and professional staff. I am always greeted with a smile when I enter the store and the food is fantastic! read more

I've never really been to a salad bar but it was delicious! I always pass by here going into the mall so I tried it out today. Lots of options to put into the salad. It was filling for me. A little pricey for a salad but a healthy option when you don't want nasty fast food. read more

Trying to pick a healthy alternative to the other food court options. Had a cucumber wrap. Lots of options. My husband also liked it. Would go back here again. read more

What a rip off! $9.00 for a salad. First time here so I wasn't aware of how the ordering process went. I felt very rushed by the employees. I asked for a wrap so I could eat on the go. I am very particular when it comes to eating salad which is why I choose to eat here since it is all things salad. I thought surely this place is going to have what I like. I don't like dressing, I only like Chinese and Asian dressing. Anyhow, I get in line, I pick my lettuce "check". I move down the line I pick things to accommodate an Asian chicken salad theme...I like a lot of other things like egg and olive, but I didn't pick that stuff because it doesn't bode well with Asian dressings. So I see they have bean sprouts "check" mandarin oranges "check" a little bit of shredded cheese "check. Ok I'm satisfied so far. I get too the dressings and they have no plum dressing, no Asian dressing, no Chinese dressing. I have an "oh shit" moment. I had to order fat free mango dressing it was the closest thing. I'm praying that I like it in my head. Then I order my meat Asian chicken "check". I get to the end of the line. No crispy won tons, no seasoned almonds. Only croutons "check". Not what I would have picked had they had the others. I see them transfer the dish of salad to a salad container. I told her I wanted a wrap, she said no this is a salad. I'm thinking no shit it's a salad but I wanted a wrap. I asked if they could turn it into a wrap, I had people waiting on me, they didn't want to stand around and watch me eat. She said no this is a salad. " I give up!" I proceed to pay. $9.00 the lady tells me. "Holy crap!" I just paid $9.00 for a lousy salad that doesn't even come close to chick-fil-a's Asian chicken salad. "WHAT A DISSAPOINTMENT!" I ate the salad and festered through every bite. read more

They need more people on the line. There was only 2 and the line got long. And one kinda had an attitude

Super slow during lunch. They weren't staffed properly to handle the usual lunch crowd which is a lot of people considering this place is IN THE MALL. On top of that, this location is $1 more than the one on Richmond by Costco. read more