I've had a most pleasant experience at Salamander, and am so proud of support this Black-owned and woman-owned stellar brand of hotels. They have 24-hr in-room dining which today post-COVID is nearly unheard of and these furnishing and attention to detail in the decor and serve is nothing short of immaculate. I recommend this location for all of your needs. We had an ACP Leadership Day Event this year and the hotel was more than adequate to hotel hundreds of physicians in a beautiful Washington, D.C. environment. I'm yet to visit the Middleburg, VA, location, which I plan to attend in the future. There were some time when I would call the front desk and valet and there were no answers and there was an issue in checkout with the car being blocked but that was rectified in mutual ways to my satisfaction. read more

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First class accommodations close to everything that would be of interest for the typical DC visit. I would highly recommend staying here. read more

Salamander - Hotels Near Me - Washington, DC, District of Columbia

The Salamander franchise remains undefeated in hospitality. The venue is breathtakingly beautiful and the rooms are exceptional yet approachable. I enjoyed the soaking tub and it's beautiful staging in the bathroom! I also thoroughly enjoyed my dinner. The chef honored my requests and my food was exceptional and it arrived hot! They also delivered my tea before bed. It's not cheap to stay for, but the Salamander is a testament to the finer things in life...and that what you pay in money you will be rewarded with an invaluable experience. I cannot wait to return! read more

Salamander - Room service? Why, thank you! - Hotels Near Me - Washington, DC, District of Columbia

Very nice hotel just unfortunate that there construction has been going on for a while- no restaurant, pool, or gym ( not sure when expected to have it done). Overall in a really good location with bikes and transport to the national mall. Not a bad walk as well. Rooms are nice.. some weird furniture but overall good. Breakfast was delicious- nice standard buffet but have lox and other items that are good. Also went for lunch- had chicken pesto sandwich, tomato soup, and club sandwich. All items were yummy. Overall service and food were great. Some amenities missing but hopefully have in the future. ( also no room coffee maker but coffee in the lobby). read more

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Wow. Everyone who works there was so wonderful! The room was incredible but the staff... wow! Even the valet guys were so engaging.... we went out to dinner & had seen a Siberian Husky break away from their owner so we tried to run after it. We were running around like crazy & the valet guys were laughing with us. They chatted with us & remembered us every time we walked past. I give this place 6 stars read more

Nice hotel, great room and ambiance. The cafe in the lobby was nice for the breakfast buffet. Only spent one getaway night, but would recommend. read more

Very, very nice hotel. Was there for a conference with several lovely people. The bell people were the most helpful, especially Nate, Markus, & Farhan. They helped us with everything plus the free rides to the Wharf and the National Mall (which are only about a 15 minute walk away) Great place for events. The meals were great with vegan options read more

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As a woman in business I was excited to patronize Sheila Johnson's establishment, but I'm less interested now. I had Afternoon Tea reservations for Sunday 10/20. I had questions about the reservation, parking and meeting my guest. I called 2x on Friday, 2x on Saturday, and 2x on Sunday, late morning. I did not reach a human respondent until Sunday. Twice, she transferred me to an extension in the tea area that never picked up. For a high-end hotel, they must do better. I opted to cancel my reservation in favor of Peacock Alley's Afternoon Tea service. read more

I Wood think twice about this hotel. I booked my stay via Amex which gave a better rate than expedia and the hotel website. I called to inquire about parking. The reservation person told me there was nothing they could do. For my 6 night stay I'm getting the 3rd night free and $100. Credit from Amex. They could not give me the complimentary valet service or even discount it. So if you book anywhere but the site expect to pat $85.00. A night for parking. read more

No one answered the phone when we called from our room, rooms too warm, toilet did not flush correctly, and fans were available and could not open window. read more

It was a nice place. They are on the high end. We stayed there for the Depeche Mode concert. I think that they need to update some things in the room. Some of the furniture was dated. The staff in the restaurant were extremely friendly every breakfast. (Which was delicious). The doormen were always pleasant and the valet were also great. The front desk staff depended on who was on, sometimes sweet sometimes stuck up. Next time I go to DC and if we stay here, I will try to go to the spa and pool. read more

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This was our first time staying at Salamander in Washington, D.C.. We've stayed in their Middleburg location a few times. Not only is this a prime location with tons of real estate porn, our service during the stay was immaculate. I was hoping to catch Kwame's new restaurant open but our lovely attendant, Malik, stayed the restaurant would be open later in the year. It's almost impossible to get a reservation at the NYC location. We always enjoy our stay at Salamander. My only request would be for more versatility on their room service menus. read more

Gorgeous hotel and rooms with premiere customer service and hospitality. This Salamander location does not disappoint. Expect things to be on the more expensive end, but also a five star experience overall. The bar downstairs is typically understaffed, particularly if there's an event at the hotel. The bar staff is great and do their best but the hotel really should consider adding additional staff when there are large events on site. read more

Pros: The hotel is conveniently located near the Wharf, within walking distance of the National Museums and monuments. The pool and gym are clean and well-maintained. Cons: Cleanliness issues, worn linens with holes, outdated furniture, and unresponsive, apathetic staff (both Front Desk and Housekeeping). I booked two nights at the Salamander DC, excited for a luxurious five-star experience, but was disappointed by numerous cleanliness and maintenance issues. Upon entering the bathroom, I found hair of various types and colors on the tub, in the drawers, and on the towels. Attempts to contact the front desk went unanswered, forcing me to go down in person--a frustrating inconvenience after a long day of travel. When I finally spoke with Ryan at the front desk, his response was apathetic, which was unexpected for a high-end hotel. Housekeeping eventually arrived, but their efforts were minimal. They only wiped the specific areas I pointed out, often leaving hair behind, and did not proactively inspect or sanitize the entire bathroom. Towels with hair in them remained untouched, further compounding the issue. The bedroom was no better. The top sheet on the first night was frayed and nearly torn, while the replacement sheet on the second night had a quarter-sized hole. The duvet was covered in pen marks and haphazardly wrapped in a top sheet instead of a proper duvet cover. Sitting in the high-back chair to admire the room's view was uncomfortable, as the furniture was visibly worn and sunken. Breakfast added to the disappointment. The French toast was dry, and the berries with detached stems and other trash mixed in--an unappetizing oversight that felt careless. Upon checking out, I noticed I was incorrectly charged for two nights of parking. When the front desk personnel asked about my stay, I honestly responded that it had been awful. Instead of addressing my concerns, he simply continued the checkout process as if I hadn't said anything. I requested to speak with a manager and showed her photos of the hair in the bathroom and the holes in the sheets. She acknowledged the issues but explained that because I had booked through a third-party site and paid in full, she could not offer any discount or refund. Instead, she offered her business card and suggested that if I chose to stay at the hotel again, she could arrange for a discount at that time. #disappointedatthesalamanderdc read more

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Worst dining experience of my life. A friend and I tried to have brunch here, and gave up after two hours of not even being able to see a menu. There was a menu when we arrived, but our server said, when she eventually arrived, that they were no longer serving from it (then why was it out?), and we would have to wait for another menu, which never arrived. While we waited (and waited), we ordered drinks and with some begging, were able to get some $9 bread after over an hour (and multiple pleas to multiple servers), but eventually we gave up and left, without having ordered, let alone had, an actual meal. The server was very aggressive about ignoring us. I would describe the overall tenor as hostile. When we first arrived, I commented to my friend that I was surprised to see how empty it was on a lovely afternoon around brunch, but by the time we left, hungry and defeated, we understood why. I have gone out of my way to come to this location a number of times in the past, and even organized events here that I invited friends to, but after the way we were treated today, I am embarrassed that I ever gave them my business, let alone spoke positively about them to others. Needless to say, they have shown me! I will definitely not be trying any funny business about trying to give them my money in the future. Seems like an odd sort of victory for a business to seek over its would-be customers, though. read more

Booked for two nights in January, however there was a snowstorm, iI rescheduled for April, they canceled my reservations yet continued to charged my card only refunding me for one of the two nights.l which they called a courtesy. read more

Traditional Afternoon Tea at the Lounge at the Salamander, DC is $95/person only on Saturday and Sunday. You can get seating reservations for 1pm or 3:30pm. I went here to celebrate a birthday and it was my first time at an afternoon tea. The Lounge had a nice assortment of loose-leaf teas, champagne/bubbly, homemade scones, tea sandwiches, and small pastries served on a cute three-tier stand with Lavender-Blueberry Jam, Key Lime Curd, & Devonshire Cream! Everything served was delicious, that I can't even pick out a favorite! You can tell this place has an amazing expert culinary team in the kitchen. Here are some of the delicious snacks we ate... New England Lobster Roll, Herb Egg Salad on brioche, Burrata Truffle Emulsion with Heirloom Tomato on a butter Biscuit, Smoked Salmon/Caviar, Chocolate Madeleines, Apricot Vanilla bean Butter Cookie, Strawberry Mousse Cheesecake, Green Forest Cherry Trifle, Carrot Pecan Cake, and Peaches & Cream Scone. Highly recommend if you want to try something relaxing and different. read more

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The worst. They double billed me, overcharged me by $1500. I'll never go there again. This is after I held my daughter's $150,000 wedding there a few years ago. read more

***Disclaimer: my review is only for the Cherry Blossom High Tea experience*** If you have ever been to an afternoon tea in London, this experience will disappoint you. Knowing that the Salamander is a 5-star hotel, I had such high hopes for this afternoon tea, expecting it to uphold the same standards as a classic afternoon tea in London. Unfortunately, this did not measure up. The service is not 5-star quality. Our server wasn't rude, but she wasn't warm and welcoming; she seemed rushed the whole time. The overall service was a bit slow too, I noticed one table got their tea after their food. The desserts were delicious, but the savory food fell short. It tasted as if they had made the food last night. The food was innovative, but they should have stuck to traditional tea sandwiches. Additionally, the food ratio was off, it was 25% savory and 75% dessert. One thing that shocked me the most was that they did not replenish any of the food upon request; a typical afternoon tea in London would, and you would expect, for the price we paid, that they would have given us more. The location of afternoon tea creates an unpleasant atmosphere. It is right where the bar is, and visitors have to pass the room to get to the courtyard. So, you have people passing through, causing too much foot traffic and noise. An afternoon tea is supposed to be relaxing. Overall, this rating is compared to other afternoon teas I have had, and while some aspects were okay. I would not spend that much money for what I got again, and neither should you. read more

Bad experience! Rooms are old and need updates - service mediocre at best - was bitten by one of the horses while I was standing in barn - Manager was rude and dismissive - I was in pain with horse teeth bite on my upper arm & back pain from getting pushed to the ground - they did not even call to check on me the next day or even offer to comp the spa treatments that we had just finished to relax and unwind! read more

Service here is terrible. You expect top notch customer service for 5 star hotel but you get better service from lower graded hotel at Westin. Very disappointing at this overpriced hotel with average quality finishes. They don't accommodate you and makes everything difficult. Won't come back and wouldn't recommend this place to anyone! read more

Absolutely beautiful hotel. Everybody that I encountered during my stay was incredibly friendly. The front door man were very very helpful and courteous. We came in during a rain storm, and they had an umbrella for us and they offered to walk us to and from our cars. They also offered us water frequently. The rooms are clean and spacious. Wonderful soaking tub and shower, with an abundance of light and mirrors in the bathroom. The restaurant was good, and had a nice selection on the menu. Great gym and pool. Highly recommend and would definitely like to comeback the next time we visit. read more

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High Tea at The Salamander is an event! We valet parked the car and entered the open and airy lobby. We were seated in the lounge for tea by the window. We dressed for the event in dresses and hats and the staff loved it! They were all very attentive and friendly. My group of ladies each picked a tea and we shared. The jasmine was my favorite. Sweet and savory delights were served on a three tiered serving dish. We each had champagne as well. It was such a lovely atmosphere to celebrate friendship! read more

Salamander - High tea service - Hotels Near Me - Washington, DC, District of Columbia

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Did not have a good experience. It's expensive and the room furniture needs updating along with the plumbing. I did not have a 5 star experience...at all! Sorry Ms .Johnson ; the hotel needs work. read more

We decided to attend their High Tea. We were very pleased with the service and the tea and finger food. The atmosphere was very good. Quiet and comfortable. DC has many options for High Tea and I think we made a good choice. I would recommend it to anyone who is looking for something special. read more

Once called the Mandarin Oriental now rebranded the Salamander. I only stopped at the bar for a few bites and drinks. Lovely and high level ambiance. Just what I expected. If you want to relax after a hard day, stop by. The bar food is average. Go here for the ambiance and the hotel and spa. I hear they are first rate. read more

Salamander - Flowers in the lobby - Hotels Near Me - Washington, DC, District of Columbia

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This hotel was beautiful and the gym was perfect for working out. The location is very handy because it is right next to the monuments in DC. The hotel had bikes they let us borrow! They have tickets to some of the major museums that they booked! read more

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My wife & I traveled to DC to see the Cherry Blossom trees. We had a nightmare problem at another Hotel and had to change hotels. Our daughter in law recommended we try the Salamander DC. We were worried that we wouldn't be able to secure a room since it was on the weekend that the Cherry Blossom trees were at their peak (March 25-28). My wife called the Salamander & spoke with "Anna". Anna truly cared about our misfortune and was able to find us an available room. She was able to accommodate us for 3 nights and we were able to stay within our budget. When we checked in we were greeted with open arms & refreshing bottled water. We were given a Deluxe King Water View Room on the 9th Floor. The view from our room was spectacular. We could see part of the Jefferson Memorial, Tidal Basin & Cherry Blossom trees. The lobby and courtyard are beautiful and well maintained. It was a wonderful surprise to see that they had Cherry Blossom trees located on their property. There were also beautiful Tulips in the courtyard. Service was top notch, from valets, front desk, servers, and housekeeping. Everyone went above and beyond and were very friendly. Live music was provided in the Lounge area and was very nice. It was very convenient to be able to have dinner in the Hotel Restaurant. The food was good & the service was excellent. We had the Breakfast Buffet in the breakfast room. Our server "Shirley" was fantastic and Manager Gina ensured that we had at great dining experience. We also ordered the In-room dining as a special treat. My wife had the Vanilla Crème Brûlée and said it was excellent. The coffee & tea served in the lobby was hot & fresh. My wife tried a brand of Organic Earl Grey tea called "Mighty leaf" and said it was very good. Our room was spacious and had all the amenities we needed. It was clean & fresh. The bed & pillows were very comfortable & the room was quiet throughout our stay. We walked to the Tidal Basin by going through the courtyard & down some stairs. This was an easy walk since the resort is in an excellent location. When we left to fly home, Cabs were waiting & available to Ronald Reagan Airport for $12 - $15. We did use Uber & Lyft to some locations, but mainly walked. We recommend the Salamander Hotel if wanting top notch service while staying in the DC area. We are making plans to stay at two of their other properties, located in Charleston, SC & Palm Harbor, Fla. later this year. read more

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This place is overpriced and ratchet. The food at Dogon was underwhelming.. The location in Middleburg is a real 5 star resort. The DC location has a LONG way to go to catch up to be an actual luxury hotel. The spa is under construction and I've had better massages at Massage Envy. Way overpriced. Save your money and go elsewhere. Four Seasons Georgetown is much nicer and sophisticated, far superior to Salamander DC read more

My wife and I have decided to stay at the Salamander in DC as a staycation, relaxation and to celebrate her birthday. Upon arrival we were treated extremely well from the valet and the front desk team during check-in was very smiley and nice. That first night I was looking to get a good sleep, I had a blood stain on my pillow and a mosquito roaming around all night. Also, we were looking forward to chill in that comfy bed and just watch Netflix like some old folks but the TV system is outdated and only few live channels were available. On the next morning, we felt like ordering room service, the phone was not working, I had to go down to the lobby and place the order which made it to room at a reasonable timing but all messed up so I had to go back to the lobby to let them know about that and wait again for the next one that made it safe and sound. Sounds relaxing, right? The lobby was clean, the vibe with the piano was great. The service at the restaurant is impeccable, very friendly staff indeed. My wife really enjoyed her spa and massage, she said the team was so professional and sweet. The last morning we woke up to a drill next door. Now, regarding the checkout, well were about to get charged again because the team couldn't confirm on their system that we had prepaid for the room, the taxes and the valet until we had to dig in and find that confirmation letter and bill for them. Few days later, I still find a 71$ charge on my credit card for the valet service that I had already paid a month ago, I call the accounting office, they refer me to the reservation bureau a day later, I call them, No answer, I leave a message, still no answer. read more

Salamander - Hotels Near Me - Washington, DC, District of Columbia

This place is beautiful. I was a little disappointed that the entire hotel had no heat and it will not be back up and running for another week we weren't told this when we checked in. I wish they would have gave us a choice to stay here or get another hotel with heat. Instead they let us figure it out on our on and when we called to find out why it wouldn't work they told us that the entire hotel was out of heat. I feel like they should have let us know that at least when we checked in and have us an option to stay or not. Other than that the place is beautiful and inviting. read more

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It is an excellent hotel with great amenities and immaculate rooms. They have a very nice bathtub. It turns out that my reservation was somehow not made and not confirmed. However, the Staff is exceptionally kind. While they tried to tackle the issue. I was asked to wait in the lounge. They gave me the menu to have drinks or eat and covered the cost. Eventually, they found a room for me, and they tried to reduce my stress as much as possible. I think that is the kind of service the hotels should always provide. Kudos to the front desk staff. read more

this place is beautiful && simply a vibe from the time you pullup to walking in. everyone is friendly. i came to eat at dogon but we sat at the bar in the hotel lobby first && grabbed a drink. bartenders are attentive && the music is feel good weither you know the lyrics or not. cant wait to go back! read more

The company I work for booked the conference room and a few rooms for us. This was one of the best experiences I have ever had with a hotel. Everything went extremely well! The hotel staff were phenomenal. They went above and beyond! Tony, Valentina, Connor, Brian, Shea, Aziz, and Chase made everything perfect. They ensured our event went smooth! 10/10 read more

Beautiful hotel and a really inviting lounge bar. We went for cocktails after attending the Yelp Pixelbloom event at Artechouse. The ambiance is nice, service was a bit slow, and the Flatbread we ordered could've been good if it didn't arrive to our table cold. The bottle of Proseco we ordered was phenomenal. Will come back when it's warmer and try more foods. Maybe the garden will be open as well when it's warmer. read more

The accommodations in and of themselves are fine. But I received more than negative experience during my stay. A manager by the name of Mr. Washington and I name him here specifically because I was treated poorly. I do believe because of my gender and because also I have a disability. He continued to ignore me and became increasingly hostile. I registered several complaints with the hotel, but I am very concerned that this behavior has been acceptable at the manager level. read more

I have always loved the former Mandarin Hotel now Salamander Hotel! For Mothers Day my eldest son Jobei, former NFL Defensive Lineman, took me there! Oh my goodness, It was an epic experience! There were 6-10 buffet stations of every type of exquisite surf and turf! It was mouth watering 10star taste and service! It was worth every dime even if I didn't pay for it! My eldest son did his mother well! Now I want to go to Salamander in Loudon County! ********** read more

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First time visitor to Salamander D.C.. I was traveling with my 82 year old mother who is wheelchair bound and on Oxygen. The staff went above and beyond to make it a wonderful stay. From bringing extra ice, to arranging wheelchair transportation to and from local restaurants, and finally having an oversized SUV waiting to take us to the train, I can not thank Malik, Felipe, and Marcos enough. Salamander DC made it a trip to remember for my mother and me. This was her first vacation since COVID. Looking forward to visiting your other properties. Kimberly Stone read more

I stayed at the Salamander for a few days after Christmas in one of their suites. From the time I stepped out of the car I knew I was going to like this place. And when I walked in the room and saw how clean it was, I was surprised, especially with cream/ off white carpet throughout the room. The service was great. Every single person I encountered at this hotel was helpful. The location is also great. The food was okay. The only comments/ suggestions/ negative feedback would be: the towels feel like paper; turn down service was not a consistent thing; too close to railway. Other than that, I will definitely stay here again on my next visit. read more

Had a wonderful staycation at the Salamander DC with some friends! Our experience was amazing. Kudos to Charles, Eskedar, and Malik for making our weekend top notch. And a special shoutout of thanks to the Spa Manager Nicole who was so incredibly gracious and helpful!! We'll definitely be going back! read more