We came to Sakura to celebrate a birthday. We called the restaurant to make a reservation about a week in advance; they had full availability for Friday evening. There's free parking but it was pretty packed when we pulled in around 6pm - it's a busy shopping outlet. It's also accessible from Greensboro metro.
When we arrived at the restaurant for dinner and checked in, our table was ready, but they wanted the whole party to be there before seating us. It's actually quite a large restaurant. There's a few tables in the front which are for the sushi diners. They had a bunch of hibachi tables in the back - too many to count - but most of the tables were full by 7:30pm. As we got seated, the staff were kind to advise which seats to avoid based on where the smoke would travel from the grill.
The menus and chairs were a little sticky. Drink service was okay. Drink orders were fulfilled quickly after initial ordering, but we had to flag someone down for refills - they were not attentive in this regard.
The hibachi skills of our chef were average. He did the basic tricks - drawing a happy face on the grill and lighting it on fire, twirling the utensils, spinning and tossing the egg, building the onion volcano, and tossing the shrimp into your mouth - there were no showstoppers or extra pizazz. His tosses for the shrimp were also not very good - it was like he wasn't even trying to get it to land in your mouth. I did mention that we were celebrating a birthday, and the chef led a round of singing "Happy birthday" to the birthday girl for the onion volcano.
The food was mediocre. The hibachi entrees come with shoyu onion soup, Sakura salad, assorted veggies, and steamed or white rice. You also get your choice of sautéed mushrooms, chicken livers, or flambéed shrimp. The Sakura salad dressing was quite unappealing to look at - the dressing was orange and chunky on top and liquidy on the bottom. The fried rice is typically my favorite part of a hibachi dinner. The fried rice here is not it... the rice was hard and dry and lacking in flavor. Fortunately, they do have soy sauce on the table as well as personal dishes of yum yum sauce and a ginger sauce to up the flavor. For the rice and veggies, our chef was light-handed on the seasonings. Portion sizes were good; there were plenty of veggies (mushrooms, onions, red peppers, zucchini, carrots, bean sprouts) and a hearty serving of rice, so if you're not a big eater, anticipate leftovers.
For my entree, I ordered the scallops. They had nice cuts of meat and I received 10 scallops. I was able to sample the ribeye and filet mignon entrees. Both were requested at medium rare. The ribeye was cooked to the requested temperature, and was nice and tender; the filet mignon was a bit over, which was disappointing for being filet mignon.
Shortly after the chef finished cooking everything and we finally had a full plate of food, to-go boxes and the check were promptly brought out... it felt very rushed, and we had only been seated for about an hour and 15 minutes. We weren't offered a chance to peruse the dessert menu. After being presented with the check, we asked the waiter if the restaurant did anything for birthdays. He quickly brought out a complimentary cupcake and candle for the birthday girl, and the waiter helped to lead another round of singing "Happy birthday" with the table. While they weren't explicitly shepherding us out the door, there was no "whenever you're ready" vibe. If they want you to adhere to a specific dining time limit, they should state that on their menu, on their website, and when making a reservation. I felt like I didn't get a chance to enjoy the food - they want you to watch the cooking show and be gone.
All staff members were kind and courteous, but the whole hibachi experience overall was a bit lackluster. read more