Good service would recommend if you are looking for a nice dinner. Great place to take family and friends !

Of course food is not the same when you have to order to go during these times but for the price this was a total disappointment. We thought that they'd go the extra mile but portions were ALOT LESS then when you sit down to eat and it was really disappointing. We spent over $80 and it was ver subpar. The salad was very welted, the coup was cold as ice and the actual entree was cooked with no taste. We are very disappointed and don't recommend to go for the cost. read more

9 of us came here for a birthday. We were seated close to our reservation time which was nice. Everyone enjoyed their food from the rice, chicken, steak etc. The sushi was excellent as was our cook. I highly recommend this place. They also have gluten free teriyaki sauce and gluten free soy sauce read more

It was a lovely dinner until 4 of us found a hair in our food also they stared cleaning the grease trap that is in the exhaust fan while we were sitting there and it spilled all over us. read more

Can I just say I love this restaurant but every single time I look it up to go there it's closed at around 3... maybe it's just me but every time it's always closed read more

What happened to customer service? I called in our order and was asked for a call back number and was told my order would be ready in about 45 minutes then I was told that because we were ordering take out we could not order the dinners only the ala cart since the dinner comes with ice cream. However I wasn't told that shrimp also doesn't come with it.... So we picked up our order after waiting forever to be acknowledged they said the bags in front of me were mine so I took the bags and the man at the register stopped me and asked for my name and phone number so I told him and he said ok yes that is yours.....Well.... I got home and started to empty the bag and noticed it wasn't my order so I called the restaurant and they asked us to bring it back and that my order was there waiting for pickup so when we arrived they once again took their time acknowledging us they ask for the bags back and promptly put them down on the pickup table ( I wonder what the health department would say about that) Then the smart mouth young lady proceeds to reprimand us for taking the wrong food!!! REALLY?? They rang up the bill almost $75.00 so how did they not know weather or not this was my order? One of the most RUDEST person I have encountered in a long time .... Now it has been way over 1 1/2 hours my food has been sitting ..... After the waitress finished telling us how this was all our fault we left .... Our $75.00 dinner was Cold! Soggy! The chicken was dry! The salad had no dressing on it just dry ass lettuce!! We eat out at least 3 times a week and have Never had such awful service and food...A Very poor example of dining in Clovis! read more

We eat tonight at Sakura Chaya Clovis, was a last minute decision and they were able to squeeze us in! The staff was very nice and polite! The food was so good and the chef impressed us with a after show! Overall experience was an awesome one. Will be going back for sure. 5 stars read more

Sad to say this place has really fallen off. I went recently to celebrate my nephew's birthday with teppanyaki. Everyone placed their orders and when it was my turn to order I asked if I could order sushi so I did. I ordered sushi in the past no problem while getting teppanyaki. 15 minutes later the lady came back and tells me I can't for whatever reason. Damn was really craving sushi too. So I had teppanyaki just like everyone else. I ordered my steak and calamari. Steak was perfect medium rare , unfortunately so was calamari. WTFudge???!!!And to make matters worse when we were leaving I noticed around 4 sushi chefs not even that busy. The rolls that people were eating looked good too. I don't plan on going back ever. Sad this place used to be good and I would recommend often to other people as well. read more

They have improved service since my previous review. I like the sashimi platter that they serve.

This used to be our go-to place for Japanese food in Clovis, but the last few visits have been disappointing. Last night was the worst. We never have teppanyaki, we always just have regular dining, so maybe the service and food at the teppan tables is better. There was only one waitress covering the whole floor, so service was really slow and service was spotty. Also, the AC seemed to be running. Maybe that keeps it comfortable in the teppan room, but when it's 40° outside it makes it really cold for regular dining. We ate with our coats on, as did a number of people around us. I ordered a tempura dinner with tekka don. The tempura arrived almost cold, which was easy to happen due to the restaurant being so cold, and I had to ask for the dipping sauce, which arrived a full five minutes later, meaning it was completely cold by the time I could eat it. The tekka don arrived as just plain sliced tuna on rice. No sauce, no marinade, no toppings. I actually sent it back when it first arrived because I thought the person who delivered it mistakenly brought me someone else's chirashi bowl. Our server brought it back with my husband's sashimi side and told me no, that was my dish. I asked for some sauce to accompany it and she told me she would get it but it would take a while. At the same time my husband asked for a dish to mix his wasabi and soy sauce, as his sashimi arrived without one. The server said she would try to find something, but couldn't promise it would be a soy sauce dish. It took ten more minutes for her to return with some sauce and a dish for my husband's wasabi. We were charged extra for the sauce. Finally the server asked about the ice cream dessert, then delivered it half melted. She was obviously covering the whole floor and running around, but that's a management problem, not my problem as a diner. We won't be back for a while, there are other places to try with better service. read more

Where's the 0 star option when you need it? I wanted some fried rice so I made the dreadful decision to order online. I place my order, pay online, & drive over in 100 degree weather to pick it up. I get inside and get awkward stares when I walk in. Then the woman behind the counter asked me to give her a second and I can see she's busy so I tell her to take her time. When she's ready I proceed tell her my name and that it was an online order. I say exactly what I ordered just to make sure it's correct before I leave, another woman confirms it. THEN an elderly woman (I'm assuming someone in management seeing as how she was dressed in regular-clothing as opposed to work attire) tells me "just so you know we don't sell sides of rice" rudely might I add. I was completely taken back seeing as how I've ordered this before more than once as well as many other people I know have. AND it's an option online therefore you DO IN FACT SELL IT. Also I was given no sauce for my rice so I paid to get some so that I don't choke on dry rice and die. Come to find out others have NOT paid for sauce before. I am absolutely APPALLED at the ill-mannered management. & To senior citizen who told me that you don't sell sides of rice I hope you fix your attitude and the way you deal with costumers. I feel bad for the people who have to work for you, I can only imagine how horrifying it must be! read more

I have been here twice now since they recently opened! Love the new place. It's bright, clean, and inviting. I love that everything seems so clean compared to other local teppanyaki restaurants in the area. We ordered sushi with our teppanyaki. Sushi was amazing! Staff was extremely helpful and friendly. I recommend the filet if you are doing teppanyaki! We will be back! read more

Sakura Chaya Clovis - Crunchy California Roll. Delicious - Teppanyaki Near Me - Clovis, California

Honestly I wanted to like this place because it's so close to us. I was already warned that the service wasn't good and and the food just ok. We had a large party and made reservations. It was super hot outside so we went inside and were told to wait for our table, ok no prob. We were then told to literally move out of the way and where we were all standing we couldn't stand there. I asked where she thought we should stand, being everywhere was occupied. The girl at the front desk sat a couple other parties that walked in with no reservation. Someone in my party inquired about it and she heard the girl call her crazy. They were so rude, especially for how much money we were getting ready to drop. The manager came up and reiterated what the front desk girl had said about not standing in the only place to stand and wait for our table! We all just walked out at the same time because they were horrible. Little did they know they lost ten new customers. read more

They always mess up my order. There have been several times. This is the most recent. Ordered a sashimi California. Gave me just sashimi. Didn't come with the ponzu sauce or any avocados. Last time coming here. read more

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So my first time here.. dine in now at 25% and it's packed.. don't come without a reservation..both sides of the restaurant is full.. The food was amazing!! The service was great and was impressed with how they handled themselves.. Today is Saturday by the way( read more

So impressed with the service here! The manager Art was so hospitable and welcoming. Our chef for the night was KONG! He was fantastic and beyond entertaining! Food was cooked to perfection! read more

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The food is great. Sushi is amazing. You got to do something about that front door. Every time someone opens it is like a blizzard rushing in of cold air. We all call that negative pressure...y'all need to fix it with a breeze way or ventilation cus it kind of ruins the experience freezing my butt off waiting to be seated read more

One of the worst experiences of my life. Air conditioner was obviously broken and they continued to seat us. Then after seating us in the banquet room and realizing it was twice as hot in there, they moved us to another table. (STILLL JUST AS HOT) we were sweating the whole time, but unfortunately couldn't eat our food because of how hot it was. Would have loved for a manager/owner to apologize for what had happened. Our cook even said how bad he felt for us. Should not have been forced to pay 40 dollars for that. read more

We picked up take out. We placed our order by phone and they said 45 min. That would make our time to pick up the food by 7:45. We got there and the food was not ready but said it would be ready shortly. Every ten minutes they kept saying it would be out shortly. 30 min later (8:15)and still no order. My husband finally asked what the status is? Turns out it was just sitting there and no one thought to tell us or call our name. It was lukewarm by the time we ate it. We live 5 min away so it just got cold by sitting there for who knows how long. Very disappointed with the service read more

I called and made reservations for this restaurant a week prior so we would have no issues for my daughter's birthday. There was five of us in our party and we were escorted to our table about 15 minutes after our reservation time. We then we're serve drinks, soup, and the salad then we proceeded to wait over an hour for our chef to arrive at our table. This place appear to be severely understaffed for cooks when our chef arrived I looked at him, and I said finally, and looked at my watch. He rudely responded " you don't appreciate me do you want me to leave?" he complained often throughout cooking for us that they've given him too many tables to cook for. Another chef walked up to him while he was cooking for us telling him he had another table after he was done with us. He appeared to be very irritated and told us they needed to have someone else help that other table you could tell he was very disgruntled and not happy, therefore our service was less than expected. I told him it was my daughters birthday to try and encourage him to do something special for her. I was hoping he would use the wooden sticks, and perform some type of a special drum beat. There were five of us and our meal was well over $200 and I was very disappointed with the chef. He did sing, happy birthday to her and tried saying during the cooking that he was going to "hook us up with more rice" needless to say this was not a great experience and we paid a lot of money to try to celebrate her birthday. This was on a Sunday afternoon at 1 PM so if you decide to go to this restaurant, you're taking a chance of getting a bad chef, who doesn't want to be there and doesn't want to create a pleasant experience for your dining dollars. I will not return!! read more

The service was fantastic. The food was great. This place needs a little TLC. Couple of the tables were coming from the wall just needs to be cleaned up a little. read more

Made a reservation for 6- sat us at a table that was for 5 so one of our party had to sit between the two teppanyaki tables- cook was sooooo slow! Table next to us was packing leftovers before we had all of our food. Everything was so salty we couldn't hardly eat our meal. And the waitress was extremely rude! read more

We had such a great experience! It feels a lot bigger than the other location. High ceilings and much more room to move around. The service was amazing! We had four young children with us and they were very patient and accommodating. The food was amazing! This will be our new go to spot for teppanyaki. read more

Had a great experience! The cook at our teppanyaki was so friendly and interactive with the people he was cooking for. Place is clean and food is delicious! read more

We left after waiting an hour and 45 minutes to get our food...cook never came to prepare on the table...will never go back girlfriend complained to the young female manager she really didn't seem concerned about this so we walked out read more

Food was great but the teppenaki chef kept saying panda express would've been cheaper over and over again. Kind of annoying because he started doing/saying this when he realized all the adults at this table weren't paying attention to him but us and maybe realized they weren't going to tip him. read more

Love the lunch specials and def love the dragon roll! Yum! I've been a fan for a while and I'm always into the great service and food. Takeout is prompt and they are def safe during the covid Times. Stay safe and enjoy great food! read more

We went here yesterday for our company's holiday lunch. We had reservations at noon for our group of 6. We got there 10-15 minutes early. They asked if our whole party was present. 1 person was parking their car so they passed over us and sat other people. They then told us we would have to wait about 30 minutes to be seated because they didn't have enough tables. We, and another group that was there, ended up by having to leave. They completely ruined our luncheon that everyone was looking forward to. They didn't care and didn't apologize. The whole time I was there I didn't hear one guest get a welcome greeting or an apology for the wait. Staff was just walking back and forth, not saying a word. We went to Coltons and were served right away. They lost our group and another large group. And any future business from any of us. read more

Today I decided to order from here despite the reviews. I ordered the lunch special which consisted of shrimp, meat, and chicken. The portions were way too greedy! I understand it's a lunch special, but when I compare it to other local tappenyaki places, I was HIGHLY disappointed. Also, a lot of the meat and bean sprouts were undercooked OR overcooked. Ultimately, I was disappointed and I will not order from there again. Definitely sticking to Hino Oishi! read more

Sakura Chaya Clovis - Under cooked & BURNT meat. - Teppanyaki Near Me - Clovis, California

Don't go here. I found a dirty hair in my food. I should have taken a photo but I was too disgusted. I also had to wait to be seated for over 2 hours. Despicable place. Food way over rated and way over priced as well, and customer service is horrible, they got my order all wrong. read more

Sushi was good just not the best sushi I've had so far. Service was great. Clean restaurant as well

Brought my husband for his 50th, he wanted to try sushi for the first time, it was the perfect place! Bobby the Chef made the most delicious roll not on the menu, Red Ferrari, it's a must try! They staff sang Happy Birthday, love the staff and food! read more

Had the dinner service. The food was bland. Had the fried chicken wings no flavor just tasted like fried in flour nothing else. Teriyaki chicken no flavor worst I've ever had. Potato salad no flavor. Tried a spring roll low quality imitation crab couldn't even eat. Service was great however. Thought it would be like the one on nees. Night and day difference. Stay away from here. read more

I greatly enjoyed the sushi bar, the sushi chef was outstanding. I got a simple role, Philadelphia, and it was very good. Then I got the firecracker role and it was extremely good. I did not like the food from the kitchen though, it came out kinda bland, no real explosion of flavor. The service was very good. read more

Tried the new Sakura Chaya, here at Sierra Vista, for the first time a few nights ago. Overall experience was pretty 'meh'. We had a reservation but they kept us sitting for quite awhile. I'm assuming it was because they didn't have a full table and were trying to avoid having a chef for a smaller group. The most unfortunate part was the temperature inside the building. Management blamed it on the high temps outside and that the A/C couldn't keep up. This is a brand new building - the brand new A/C should have been well equipped to keep up with Valley temperatures. I expect a cool and comforting atmosphere when coming in from the heat and paying for this meal, otherwise I can just stay home? Our waitress seemed pretty new at waitressing but our Chef was really good. The food was decent, but certainly not the best in town. Not entirely relevant but pet peeve: having carpet in the Teppanyaki area. This is kind of gross to me. Teppanyaki has a strong scent and you leave smelling of the food so just imagine all the smells and oils that the carpet is soaking up. There really should never be carpet. Having a different type of flooring could also help keep things cooler. In general, this place has a lot of work/improvements to do to keep up with the slew of great Teppan offerings we already have in Fresno/Clovis. read more

Worse experience ever, it's my dad birthday and we had a reservation at 12:30 and said their policy states they can hold reservations for 10 minutes. We showed up at 12:39 and according to the manager our reservation had been canceled. We explained how we were within the 10 minute policy but they persisted on saying it was past their policy. And she persisted to explain their reasoning is they are short handed, this is not a valid reason to cancel someone's reservations. Totally ruined my dad's birthday, Worse customer service ever. Manager does not know how to run a restaurant. I myself am a business owner and Know that this is nor professional not acceptable at all. read more

Sushi has been great so I rated 2 stars based on that. However, I ordered shrimp fried rice for the first time which is $10 more than the bacon fried rice on it's own and only got like 2 shrimps chopped into small pieces....its like a side of shrimp. So disappointing that the quality or quantity are not reflective of their prices. read more

Sakura Chaya Clovis - Teppanyaki Near Me - Clovis, California

Super disappointed. We had reservations at 6pm. They sat us down relatively quick and our table was full. Still, it took over 45 minutes before the chef started our food. The manager took our main order, our server was nowhere to be found half the time. A table that sat 20 minutes after us was finishing their food and getting to-go boxes by the time the chef started cooking. All was said and done by 7:50pm.. that's just too damn long if you ask me, especially with 2 toddlers! We did the seafood special. Scallops were nasty tasting.. foul fish taste, not like a usual scallop. I had shell in my lobster, which can happen, but it was just icing on the cake when paired with everything else. Best part was our fillet. Also, the chef gave us 6 extra shrimp which turned out to be the other people's shrimp appetizer that comes with their dinner plate, lol. Too bad they were all over cooked. I didn't expect a free meal, but i will say... the manager (young man in glasses) and our waiter were completely aware of how long the whole dinner took. I mean we'd ask when a chef would come out and our waiter would say "I know.. I know.. I'll check again." What do you know? How slow you guys are? How we've had to wait forever? How the table next to us is already eating!? So, you know all about how long our meal took and just the overall experience for us being so-so, yet not a single apology, no acknowledgement. I mean shit, a free scoop of ice cream? I get working out the kinks, but this restaurant isn't new to fresno, only a new location. By the way, that teppanyaki room is WAYYY TOO HOTT!! Whoever thought to put that many tables in such a large room with tall ceilings wasn't the sharpest tool in the shed. All that heat makes it tough to get through a meal. IF we considered going back, it'll be months from now, in hopes they've gotten it together. In the mean time, we'll stick to Wasabi on Fire! It's the best and there's no reason to go anywhere else. read more

I do not recommend sitting in the bar area when dining. We waited a good 20 min before the bartender came over. He stood there looking at us. Didn't say a word. So I ordered our beers. He came back 5 mins later and dropped them off and left. Again didn't speak to us. He came back about 15 mins later to take our order I'm assuming? He said "are you ok?" I assumed this meant "are you ready to order?" Was just weird all around. I don't think the bartender spoke more than 5 words to us the whole time. Food was excellent but their service was definitely not the greatest today. I've been here once before and sat in the other dining area and had amazing service from a veteran staff member that came from the other location. read more

If I could give a fat 0 I would! From the moment of walking in they were pretty rude. My daughter and I waited about 40 min to be seated, after being seated it was another 30mins before our chef came only to say no one had turned on the grill which would be another 15-20 mins. While we waited I decided to go to the bar and get a beer ($10) at the bar no one even acknowledged I was there so I went to the counter and asked for assistance at the bar after being passed by many times. The manager apologized and I explained what was going on. When I returned to the table she sent over a different chef... this is when it got even worse! The little guy Chu who was our chef cussed us all out, talked so bad to us, mixed the food all together, threw most of it in the grill hole, while the manager watched from behind him. I've never had a chef or staff from a restaurant treat anyone like this before, so after 3 hrs of being there and waiting, we left and went across the street to Raising Canes. Much better choice than to be treated like that. One of the worst experiences I've ever had. Don't waist your Time or money here. Sad to see they let the staff talk to guest like that. read more