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Saigon Bento

4.5 (308 reviews)
ModerateVietnamese
Open • 9:00 am - 9:00 pm

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SAIGON BENTO ATMOSPHERE

What's the vibe?
Casual
Trendy
Dogs allowed
Good for groups

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Recommended Reviews - Saigon Bento

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Adorable cat robot delivers your food and drinks to your table. It made me smile so much.
Joyous S.

The ambience is really nice and the pictures on the walls are amazing. If you're into art, this is really really nice. They have a lot of photo op backdrops as well. I gave them a four because I came at 5:17 PM and they had fans running instead of having the air-conditioning on. It was warm already. It wasn't too hot, but it was a little bit warm. My Thai tea tasted just right and the beef short ribs were not too chewy kind of the way I like them so it was nice. MOST IMPORTANTLY, an Adorable cat robot delivers your food and drinks to your table. It made me smile so much. I came by myself and I wish I had someone here to take pictures of me in front of this awesomeness.

Charbroiled pork
Lanze A.

Solid pho place I thoroughly enjoy. Peak order for me is the Jurassic Pho as well as the charbroiled pork bento. The pho will give you life especially during cold weather. The beef rib was expertly done and you'll regret not having it with your bowl of rich broth. They also have boba with interesting flavors, all worth trying. They have the bit of having a robot bring you your food so there's also a cute gimmick for the kids! They also have Virtual Teakup which has some interesting boba flavors!

Phillip D.

Food was great. The Pho and Bun Bo Hue were very tasty. Their Pho was on the "sweeter" side and the bun Bo hue is on the "saltier" side of the spectrum if you've had them before. My overall pick would be their Pho. The beef rib was delicious and was seasoned very well. I'm glad Bakersfield now has a nice Pho spot! Service was also very efficient which I personally like. The Ambiance is very open and there's a lot of room. I'll definite be back!

Garlic Noodle and veggie spring roll
Sara B.

Hm, I really wanted to like this place. Friends and I went out to have pho and then they decided on this place. I think the place is clean and well-kept. They have some cool drink options. The guy at the counter was nice. It's like definitely a casual restaurant which is totally great. Downsides though... 1) Not very many vegetarian or vegan options. So if you or your friends happen to be vegan/vegetarian...options are limited. My vegan friend got the veggie spring rolls, which mind you, are the same price as the shrimp spring rolls. Which brings me to point 2. 2) Value for money. We got 4 veggie spring rolls that were pretty large but uhhhh they were literally filled with lettuce, a cucumber, and some vermicelli. It needs more veggie in there. Like where is the carrot? Some better greens? There is not anything spring about this roll. 3) Taste. I got the garlic noodle and I was so disappointed. Taste-wise, it just falls short of every garlic noodle I have ever tried. 4) The kitty robot serves you. I don't have a problem with the cat robot but I personally think it affects how much I want to tip at the register so FYI. 5) The actual pho itself looks probably the best of all the menu items but it's nothing to write home about. Wouldn't necessarily come back to this place.

Virtual Teakup Drinks Menu on Screen
Haku H.

PHO : Pho was good. It's flavorful and aromatic. But a bit salty due to boiling/sitting too long. The broth was a little bit thicker, which it doesn't taste rich/clean/smooth. The regular noodle was mushy and choppy. The portion for the price is very pricy for this bowl. RATE : 3/5 PORK FRIED RICE : taste pretty good with the pork. All the flavor is there. It's lightly seasoned to where you can taste the seasoning. The pork is sweet. It reminds me of sweet chinese sausage. The rice was plump, moist, and firm. But the portion for this price is pretty pricy. RATE : 4/5 AMBIANCE : The shop is really spacious once you walk in. There's a little hangout area/photo booth by the door. They did great on interrior and exterior design. But why is it so hot, humid and stuffy inside? The tables are sticky. The bathroom floor are sticky. There's not much customers, no music, and it's quiet in there. The only music is from the robo cat. SERVICE : Their customer service were horrible. The older gentle men was really ignorant and gives attitude. He doesn't seem to be happy or in a great mood. Besides him, with the heat and self serve water/robo cat is poor too. The water cup was really small so I have to get up a couple time to grab water. OVERALL : Their food is ok/good. With this price, I'm expecting a high class 4 star shop! But with the portion, ambiance, self serve, and poor customer service, I rather go somewhere else. If it was a bit more affordable, I don't mind going back for their basic/mediocre food.

Chrissy A.

We were craving pho tonight, and the weather was perfect for it! This place was so clean, the people were so friendly and helpful. Very well priced. Very clean store. And a friendly robot who brings your goodies!

Kreng K.

Place looks clean and organized. The staff is friendly and welcoming. Also love the robot server. Portion size is good for the price. However, I did not like a lot of the ones we ordered. Their pho could be better and their noods were meh and other dishes were mediocre to say the least. I don't know if I'll give this place another try nor do I recommend it at all.

Susana C.

I'm still on the fence about this place. The food we ordered was pretty basic. The menu is super limited. Ordering is done on the kiosks and a robot brings it out to your table. I think that's probably what I didn't like about this place, was the very limited interaction we had with staff. We weren't greeted, nor asked if we needed any help or checked on after receiving our food. I could see how this would be appealing to some, but I enjoy interacting and getting to know my servers. The restaurant had a modern feel to it, but again it was really just quiet. It was not my favorite experience.

Chicken fried rice
Matthew C.

1st time here for a late lunch/ early dinner with the wifey and kids. Me and my girls all love pho, the wifey not so much so luckily they have other options as well. I opted for the chicken pho, a garlic noodle bowl with grilled chicken for the wife, and a side of pork potstickers and chicken fried rice to share. I also had to get a Thai tea, while my wife went with a soda (by the can) I really enjoyed the pho. Very good flavor with nice and lean chicken meat throughout, perfect comfort food for the rainy day. The chicken fried rice was just okay for me. Not the best I've had, but still good. We all enjoyed the pork potstickers. They tasted the same as you'd find anywhere else, and equally as good. My wife and I both agreed that, while the garlic noodle bowl was good, it was a bit too garlicky for our liking. A must-try if you're a garlic lover. I also tried my daughter's order of torpedo shrimp. Nice crunch but lacking the shrimp meat and flavor I had hoped for. The Thai tea was a perfect blend, loved it. I know it's not a big deal, but I thought it was so neat that Saigon Bento uses a robot waiter cart to bring your food to your table. By the end of our meal I did find the melody and volume a bit annoying, but still fun to watch though The extra help was certainly necessary too, the sole employee seemed to be a bit overwhelmed with taking orders and helping customers.

Cute seating area
John P.

Pretty spacious and surprisingly modern for Bakersfield. The store has modern Vietnamese art hung up inside and it even has a robot that serves the milk tea drinks to the patrons. The service was nice and welcoming. The vermicelli bowl was good. The fish sauce could be a bit more tastier but the meal was still enjoyable. The strawberry mango sunrise drink was a bit disappointing. There was too much purée and the base drink was a bit bland.

I found this place online and stopped by for the first time while traveling. Overall, the food was decent, but the experience was a bit mixed. Ordering is done through a self-order system, but honestly, it wasn't as convenient as I expected. Toward the end of the order, it asks for your phone number and membership sign-up, and it wasn't very clear whether those steps were required or could be skipped. I was also not a fan of being asked to tip before receiving any service. Personally, I believe tipping should be done after the meal -- that way you can choose to tip more or less based on the service you actually receive. That said, the server was friendly and attentive, and brought us everything we needed. Luckily, we had already tipped 20% upfront, but it did make me wonder: if we hadn't tipped at the beginning, how would we add more later if we didn't have cash? As for the food, we were satisfied. I ordered the chicken noodle and added shrimp. The broth option labeled "#1" was much better in flavor, and the noodles were better as well. I do think the chicken noodle dish would have been even better if it came with regular pho rice noodles by default. Overall, the food was good, and with a few improvements to the ordering system, this place could be even better.

Inside. Nice and clean
Edith P.

My sister took me out for lunch and I was pleasantly surprised. The pho tasted great! The place is nice and clean. Service was good, there was only one person on the floor but he tried his best to get us everything we needed. The menu is kept simple with great choices. I would recommend and return :)

Broth so cold it can't even cook the meat properly

Extremely small menu that lacks a lot of classics, small portions with a heavy price tag, ordered to-go for my lunch and recieved cold broth that couldn't even cook the meat. Stay away from this garbage. 1/5 stars

Beef Pho with Meat Balls and Double combo Vermicelli Bowl

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Good food and service is amazing, the ambience could use a little help. It's not all that inviting when you walk in.

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3 years ago

Came to the new remodeled spot/new menu. I thought the food was great with good flavor, but the price is really steep for what you get.

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Really clean and food was ok only problem was it was too hot in their.Service was perfectly

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Page 3 of 8

Ask the Community - Saigon Bento

Will they be opening back up ever?

Apparently they are moving to anew location on Stine. Great for them, sad for us. We loved popping in for spicy won tons and Boba.

Don’t See Your Question? Ask Away!

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