It's somehow every time I come to Bakersfield that I start craving Asian food. Thankfully, there are some decent options and new ones that continue to pop up throughout the city. I was craving pho and decided to give Saigon Bento a try. It's a little confusing because there's a Saigon restaurant and then there's this place, Saigon Bento. There's also a Saigon Bento #2. Apparently Saigon restaurant has been around for forever and is highly recommended, but was much farther, so I decided to come here instead. I honestly just like the meatballs in my pho and they were able to accommodate just this instead of their other preset dishes. It was good and packaged well for takeout! It was ready super quickly! read more

Let's start with the pho, since that's technically what's advertised: the noodles here have given up on life before they even reach your bowl. Somewhere between the kitchen and the table they experience a full existential crisis and dissolve into a noodle-flavored fog. You don't eat this pho so much as you drink it with regret. Then there's the robot. I want to be clear: the robot is trying its best. But a robot is not a coworker, it's a Roomba with delusions of grandeur, and pairing it with exactly one (1) visibly overwhelmed human does not equal "efficient staffing," it equals "understaffed with extra steps." I've seen this establishment's entire org chart and it's one guy and a trash can with wheels. The Vietnamese coffee and salted cold foam, though? Genuinely incredible. Immaculate. The only reason my card has ever been charged here more than once. I racked up a small fortune in reward points on the strength of that coffee alone -- and then went to redeem them, only to discover the website has apparently also fallen into a noodle-textured crisis and is completely down. So now I have points sitting there like Monopoly money for a bank that closed. Great coffee. Great foam. Genuinely inspired idea for a business. Just... catastrophically executed, like someone had a beautiful vision of a pho franchise and then handed the keys to a single tired employee and his robot intern. America needs a real pho franchise. This is not it. read more

This adorable little place is a must-visit! There's ample parking, which was a huge plus. When we arrived, the place was surprisingly empty, but it was immaculately clean and smelled amazing. We walked in with a party of eight, and our food arrived promptly. As more people arrived, I decided to order extra items to take home, but the wait time was still minimal. I also appreciated the convenience of ordering on a tablet, which allowed us to minimize our interactions with the staff. However, when we did speak with them, they were incredibly helpful. Overall, this charming little place is a delightful experience that I highly recommend! read more

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Ok! I am sooooo excited about this place! Came here on a whim and I'm so glad we did. If you're looking for something healthy, warm and satisfying...this is the place. My friend and I both ordered the same soup, the wonton noodle soup. Delish!!! Omg it was like so good for my soul! We both were in heaven. And guess what? You get a cute little robot that delivers the small dishes to your table. I'm attaching photos - give them a try! read more

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Solid pho place I thoroughly enjoy. Peak order for me is the Jurassic Pho as well as the charbroiled pork bento. The pho will give you life especially during cold weather. The beef rib was expertly done and you'll regret not having it with your bowl of rich broth. They also have boba with interesting flavors, all worth trying. They have the bit of having a robot bring you your food so there's also a cute gimmick for the kids! They also have Virtual Teakup which has some interesting boba flavors! read more

Saigon Bento - Charbroiled pork - Vietnamese Near Me - Bakersfield, California

Well...I walked in because my original pho spot was closed temporarily so I was like let me give this place a try. I walked in and paid for some pho and it was quite pricey but hey I thought what if the food is good. I went in around 8 and the seats were already on the table as if they were ready to close immediately but hey there was still time till 9. Got my food and it was decent but one thing I didn't like was that the worker was picking up the chairs onto the table as if I finished my meal already! I thought that was pretty rude since it wasn't even closing time yet nor did I feel welcomed and felt mostly rushed due to the worker already packing things up. To say the least, I wouldn't come back here... :/ read more

Hm, I really wanted to like this place. Friends and I went out to have pho and then they decided on this place. I think the place is clean and well-kept. They have some cool drink options. The guy at the counter was nice. It's like definitely a casual restaurant which is totally great. Downsides though... 1) Not very many vegetarian or vegan options. So if you or your friends happen to be vegan/vegetarian...options are limited. My vegan friend got the veggie spring rolls, which mind you, are the same price as the shrimp spring rolls. Which brings me to point 2. 2) Value for money. We got 4 veggie spring rolls that were pretty large but uhhhh they were literally filled with lettuce, a cucumber, and some vermicelli. It needs more veggie in there. Like where is the carrot? Some better greens? There is not anything spring about this roll. 3) Taste. I got the garlic noodle and I was so disappointed. Taste-wise, it just falls short of every garlic noodle I have ever tried. 4) The kitty robot serves you. I don't have a problem with the cat robot but I personally think it affects how much I want to tip at the register so FYI. 5) The actual pho itself looks probably the best of all the menu items but it's nothing to write home about. Wouldn't necessarily come back to this place. read more

Saigon Bento - Garlic Noodle and veggie spring roll - Vietnamese Near Me - Bakersfield, California

Food was great. The Pho and Bun Bo Hue were very tasty. Their Pho was on the "sweeter" side and the bun Bo hue is on the "saltier" side of the spectrum if you've had them before. My overall pick would be their Pho. The beef rib was delicious and was seasoned very well. I'm glad Bakersfield now has a nice Pho spot! Service was also very efficient which I personally like. The Ambiance is very open and there's a lot of room. I'll definite be back! read more

Saigon Bento - Vietnamese Near Me - Bakersfield, California

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PHO : Pho was good. It's flavorful and aromatic. But a bit salty due to boiling/sitting too long. The broth was a little bit thicker, which it doesn't taste rich/clean/smooth. The regular noodle was mushy and choppy. The portion for the price is very pricy for this bowl. RATE : 3/5 PORK FRIED RICE : taste pretty good with the pork. All the flavor is there. It's lightly seasoned to where you can taste the seasoning. The pork is sweet. It reminds me of sweet chinese sausage. The rice was plump, moist, and firm. But the portion for this price is pretty pricy. RATE : 4/5 AMBIANCE : The shop is really spacious once you walk in. There's a little hangout area/photo booth by the door. They did great on interrior and exterior design. But why is it so hot, humid and stuffy inside? The tables are sticky. The bathroom floor are sticky. There's not much customers, no music, and it's quiet in there. The only music is from the robo cat. SERVICE : Their customer service were horrible. The older gentle men was really ignorant and gives attitude. He doesn't seem to be happy or in a great mood. Besides him, with the heat and self serve water/robo cat is poor too. The water cup was really small so I have to get up a couple time to grab water. OVERALL : Their food is ok/good. With this price, I'm expecting a high class 4 star shop! But with the portion, ambiance, self serve, and poor customer service, I rather go somewhere else. If it was a bit more affordable, I don't mind going back for their basic/mediocre food. read more

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I went to this spot today to try their Vietnamese coffee. I got the Vietnamese salt sea coffee. It was sooo good! Def recommend it. read more

Saigon Bento - Vietnamese Sea Salt Coffee - Vietnamese Near Me - Bakersfield, California

The food was delicious and the service was great!! The atmosphere was relaxed and music selection was awesome. Definitely coming back here again. read more

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years of quality consistency and delectable taste. i've tried many different items you can't go wrong with anything love it here read more

Saigon Bento - eating here for years.. consistently ranks the best for me. quality consistency and delectable taste - Vietnamese Near Me - Bakersfield, California

Loved the food ,amazing service too. Plus the environment was very welcoming the staff was so help here's a picture of me trying the food read more

Saigon Bento - Vietnamese Near Me - Bakersfield, California

The ambience is really nice and the pictures on the walls are amazing. If you're into art, this is really really nice. They have a lot of photo op backdrops as well. I gave them a four because I came at 5:17 PM and they had fans running instead of having the air-conditioning on. It was warm already. It wasn't too hot, but it was a little bit warm. My Thai tea tasted just right and the beef short ribs were not too chewy kind of the way I like them so it was nice. MOST IMPORTANTLY, an Adorable cat robot delivers your food and drinks to your table. It made me smile so much. I came by myself and I wish I had someone here to take pictures of me in front of this awesomeness. read more

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We were craving pho tonight, and the weather was perfect for it! This place was so clean, the people were so friendly and helpful. Very well priced. Very clean store. And a friendly robot who brings your goodies! read more

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Place looks clean and organized. The staff is friendly and welcoming. Also love the robot server. Portion size is good for the price. However, I did not like a lot of the ones we ordered. Their pho could be better and their noods were meh and other dishes were mediocre to say the least. I don't know if I'll give this place another try nor do I recommend it at all. read more

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This is the worst place everything change I don't recommend this place at all the customer service here sucks their rude food taste weird from 0-10 I scale it a 2 read more

Pho is decent. Had the bbq brisket pho. Brisket was burnt but still tasted ok. Customer service could use some work. My daughter had the Jurassic pho, first time eating bbq sauce in pho, not too bad. read more

It wasn't fresh everything seem old. The Thai tea was not creamy. Overall did not like it. The service was provided by a robot. Expensive for not having fresh ingredients. read more

Saigon Bento - Rice seemed old. Lettuce and cucumber no longer fresh. - Vietnamese Near Me - Bakersfield, California

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Teach your robot to cook as the dishes were so bad. Looking for authentic Vietnamese, keep out of this place. Ordered porkchop specialty dish that tasted horrible. Wilted salad, warmed-up bbq pork... just plain horrible. Don't waste your money. read more

I'm still on the fence about this place. The food we ordered was pretty basic. The menu is super limited. Ordering is done on the kiosks and a robot brings it out to your table. I think that's probably what I didn't like about this place, was the very limited interaction we had with staff. We weren't greeted, nor asked if we needed any help or checked on after receiving our food. I could see how this would be appealing to some, but I enjoy interacting and getting to know my servers. The restaurant had a modern feel to it, but again it was really just quiet. It was not my favorite experience. read more

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I don't know I just wasn't impressed by this place the meat and noodles just tasted old in general Like it had been refrigerated for a while. And it was very expensive for the quantity of food. Smh I paid 19$ for some noodles and a piece of meat that was just fat and bone smh. The quality and quantity is not good at all. The place is usually empty so that should speak volumes. If you're wanting authentic food and delicious I recommend the place called Rolls and Grill. read more

Great food and very quick service ! First timer here and the service was really genuine

AMAZING OHMYGOODNESS!! HOLY MOLY!! This place has food that can bring one to their knees. My love for Vietnamese cuisine runs deep and this place just increases my love for it!! I've never been to a place with such tasty garlic noodles!! If you eat these garlic noodles I will ensure you what ever happens in your day will instantly turn your day into sunshine and rainbows. Some of the best noodles I've ever head. Have I mentioned how good the garlic noodles are? Also I can't not mention the glorious robot cat on wheels who serves you your food and drinks. I would die with feelings of euphoria if every restaurant had one of these. Please please pretty please check this place out. It's always very quiet and your food never takes long to get to your table. Perfect for family's couples, anyone. (Please try the Garlic Noodles I beg of you) read more

1st time here for a late lunch/ early dinner with the wifey and kids. Me and my girls all love pho, the wifey not so much so luckily they have other options as well. I opted for the chicken pho, a garlic noodle bowl with grilled chicken for the wife, and a side of pork potstickers and chicken fried rice to share. I also had to get a Thai tea, while my wife went with a soda (by the can) I really enjoyed the pho. Very good flavor with nice and lean chicken meat throughout, perfect comfort food for the rainy day. The chicken fried rice was just okay for me. Not the best I've had, but still good. We all enjoyed the pork potstickers. They tasted the same as you'd find anywhere else, and equally as good. My wife and I both agreed that, while the garlic noodle bowl was good, it was a bit too garlicky for our liking. A must-try if you're a garlic lover. I also tried my daughter's order of torpedo shrimp. Nice crunch but lacking the shrimp meat and flavor I had hoped for. The Thai tea was a perfect blend, loved it. I know it's not a big deal, but I thought it was so neat that Saigon Bento uses a robot waiter cart to bring your food to your table. By the end of our meal I did find the melody and volume a bit annoying, but still fun to watch though The extra help was certainly necessary too, the sole employee seemed to be a bit overwhelmed with taking orders and helping customers. read more

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As soon as I walked in I saw A rating! I'm visiting from Los Angeles and wanted to see if the pho is as good here in Bakersfield . It's very clean and great customer service skills. I ordered meat ball pho here and it was really good. I recommend this spot ! read more

Pretty spacious and surprisingly modern for Bakersfield. The store has modern Vietnamese art hung up inside and it even has a robot that serves the milk tea drinks to the patrons. The service was nice and welcoming. The vermicelli bowl was good. The fish sauce could be a bit more tastier but the meal was still enjoyable. The strawberry mango sunrise drink was a bit disappointing. There was too much purée and the base drink was a bit bland. read more

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My husband and I wanted to try something new for our Sunday coffee this morning and stopped by to try the Sea salt Vietnamese coffee. Not only was it great service, the coffee is actually coffee and the flavor is amazing! It is definitely stronger than expected but exactly what I was looking for! 10/10 read more

Saigon Bento - Vietnamese Sea Salt Coffee - Vietnamese Near Me - Bakersfield, California

My sister took me out for lunch and I was pleasantly surprised. The pho tasted great! The place is nice and clean. Service was good, there was only one person on the floor but he tried his best to get us everything we needed. The menu is kept simple with great choices. I would recommend and return :) read more

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This place always has solid offerings. I really like their Pho (very aromatic and actually has an option for the flat noodles) as well as their Garlic noodles. This is an authentic Vietnamese restaurant run by Vietnamese workers, with clean and good service. They have a robot cat that delivers your non-soup dishes ^^ Would recommend! read more

We tried the beef pho, authentic and delicious. Wife tried the vermicelli double combo bowl and that was just as good. To top it off their boba drinks were fire. Will definitely be back! Well done Saigon Bento! read more

Saigon Bento - Beef Pho with Meat Balls and Double combo Vermicelli Bowl - Vietnamese Near Me - Bakersfield, California

This place was pretty nasty. I'm not trying to be a hater, but when we walked into the restaurant, it smelled like a dog that was wet. You would think cooking ginger and fried rice. You would have some fragrance smells inside the restaurant. Nope the meal was pretty bad also. But the hours are really good. They got that going for them. read more

Great quick Asian food option I didn't know existed in town. Lots of great choices on the menu, food and drinks, and a fun efficient robot which plays music delivers the food to your table for a unique restaurant experience in Bakersfield. read more

I found this place online and stopped by for the first time while traveling. Overall, the food was decent, but the experience was a bit mixed. Ordering is done through a self-order system, but honestly, it wasn't as convenient as I expected. Toward the end of the order, it asks for your phone number and membership sign-up, and it wasn't very clear whether those steps were required or could be skipped. I was also not a fan of being asked to tip before receiving any service. Personally, I believe tipping should be done after the meal -- that way you can choose to tip more or less based on the service you actually receive. That said, the server was friendly and attentive, and brought us everything we needed. Luckily, we had already tipped 20% upfront, but it did make me wonder: if we hadn't tipped at the beginning, how would we add more later if we didn't have cash? As for the food, we were satisfied. I ordered the chicken noodle and added shrimp. The broth option labeled "#1" was much better in flavor, and the noodles were better as well. I do think the chicken noodle dish would have been even better if it came with regular pho rice noodles by default. Overall, the food was good, and with a few improvements to the ordering system, this place could be even better. read more

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As most of my pho excursions are based on, this visit was nothing different than an urge to satisfy a deep craving for something hot and soupy after a night of taking one too many shots. Saigon Bento is the closest to my house so away we go. This spot occupies the old Pho-Vy 2 restaurant. I never got the chance to try Saigon Bento when it first opened at their old location. The restaurant is spacious and immediately you're eyes are drawn to the left where they have a groovy couch for when waiting for your boba or take out orders. We sat where we liked and immediately, the owner came to greet us with the menus. We opted for the grilled beef and shrimp vermicelli bowl and the pho with the inconspicuous beef bone. The broth was good and aromatic but my only gripe was the broth was not hot enough. It was lukewarm before it got to our table and possible because it was delivered to us by the robot. So imagine my slight disappointment with my need only being half met. The vermicelli bowl was good and passed my test. read more

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Very disappointed. I heard good things & decided to try it for myself. Sadly, I had a very bad experience. Waited thirty minutes for my food & it came out cold. The picture is EXACTLY how it came out. I took half of a bit of the cold noodles & a small piece of the very charred chicken. Now looking at the other reviews I have noticed; one, my noodles weren't even filled all the way. I got half a portion. My chicken was severely over cooked. Sadly, would not recommend to any family or friends. Food: For $22 I was expecting better. Everything (not exaggeration) was cold. The entire bento was cold; as if it was sitting out for the entire thirty minutes that I waited for my food to come out. Garlic noodles were stuck together, bland & flavorless. Not to mention, cold. The chicken was cold but had good flavor. Didn't even risk trying the shrimp or wontons since both were cold as ice. Ambiance: Stuffy. No central AC. Just large fans blowing hot air around. Beautifully decorated but hard to enjoy because of how warm it is inside. Service: Only 1 cashier in the front while the other 3-4 workers chat in the back. read more

Saigon Bento - Deluxe SAIGON BENTO BOX A - Vietnamese Near Me - Bakersfield, California

Food and service were phenomenal! Husband and I used to go to pho hut, but thoroughly enjoyed this meal much more. Cannot recommend enough :) read more

Tried Saigon Bento for the first time today. I can't say much about service since we placed our own order on a kiosk and a robot brought us our food (except for the phõ). I ordered chicken pho, and it was a little spicy, which I was not expecting. But still was very good phõ. My husband got their only bento option, which was like $18. I was a little hesitant but had high hopes. In the end it was 4 small ribs (see pic), although my husband said they were really good. Overall, food was good, but $37 for a bowl of pho and bento box only seemed a little pricey IMO. Honestly I think I'd rather have Soy and Spice down the street. read more

Saigon Bento - Not worth it for $18. - Vietnamese Near Me - Bakersfield, California

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Extremely small menu that lacks a lot of classics, small portions with a heavy price tag, ordered to-go for my lunch and recieved cold broth that couldn't even cook the meat. Stay away from this garbage. 1/5 stars read more

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Ordered the Jurassic pho today,i always order the same order when i go for pick up. Got home the beef rib was super light than other times as far as meat and the meat wasn't edible like chewing gum as well as the rest of the rare steak,plus the meatballs was cold and and raw and the noodles were super hard to break thinking they had heated the meal enough to eat but was very dissatisfied,So i went back for a refund the the female employee Wynn looked at my bowl dismissed me said i have eaten most of the food and then the hispanic man who only speaks spanish told me i was right when he looked at my bowl and that i have not eaten not even half way but a less than a quarter of the expensive $21.60 bowl,well I proceeded to ask for my refund she said it will arrive in 3-4 business days i asked for proof that i was getting a refund with a receipt .Wynn was getting my refund without a receipt,she told me she cant but if i didn't receive it to come back,i said as a matter of fact let me get my refund back in cash like other food restaurants do,but no she said i got too aggressive for asking it that way..i spoke to her with a firm tone and then i couldn't believe my ears she said she was calling the cops on me???! For what?! For a refund? If this the type of people who would try to throw people in jail for a refund this business needs go reevaluate who they're hiring,im very offended and very disappointed and upset.i lost my appetite and feel embarrassed she put me through this horrible situation. read more

Saigon Bento - Vietnamese Near Me - Bakersfield, California

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