Never have this restaurant cater your wedding day unless you want their staff to be 1.5 hours late and then not take any accountability for their tardiness.
Throughout the whole process with working with this restaurant was mildly frustrating, to the owner having us remind him when our scheduled meetings were to talk about the food to having to repeatedly ask them to put food labels out for guests, which they didnt even do. Makes me believe that they are incredibly unorganized and unprepared, which was definitely shown on the day of our wedding on August 29th.
On August 22nd, saffron grill emailed me asking what time appetizers need to be out and what time they can arrive at the venue. This is the exact response I sent to them on August 23rd, 2025:
"Hi there!
The invoice says you guys will arrive at 3pm, although we have venue access from 10am-10pm and you're free to come earlier than 3pm if needed.
We were hoping to have appetizers out by 4:20pm. We're expecting our 4pm ceremony to take 15-20min, then have cocktail hour after that until 5:30pm. Then dinner service will begin between 5:45-6pm.
I hope this was helpful! If its possible, can your staff bring labels for the food? So people know what food is what.
Thank you,
Anna "
They responded to this email and said "Wonderful" on August 23rd. I also have an invoice from the company that explicitly states a 3pm arrival time at the venue.
During the day of the wedding, my now husband had the photographer and venue coordinator running up to him a few minutes before our 4pm ceremony to tell him the caterers haven't shown up yet. Obviously this was completely unexpected as we need to have appetizers out by 4:20pm for guests and that was clearly laid out in my email. Cameras on the property show that they arrived at 4:15pm and they were banging and making a loud ruckus during the ceremony that the coordinator had them pause what they were doing until our vows were done being read. Appetizers weren't out until 5pm and we ended up having to skip our cake cutting, r ush the shoe game, and cut into the music portion of the night to make up for lost time due to the caterers not being on schedule.
We reached out to the owner a few days after to let them know staff was not on property at the scheduled arrival time, food was late, and to just inform them on what happened during that day.
His response to our email stated that they were told a 5pm arrival time, apps out at that time, and nothing was late.
We sent a response that included the screenshots of the email response I quoted in this review and sent over the invoice that had the arrival time. There was no possible way for this amount of miscommunication to happen when we very clearly laid out the expectations for the day. After we sent evidence that contradicts his email, not once did he apologize or admit that his staff was not on site. He continued to fight us and insist they were there on time when cameras on the property and multiple witnesses say otherwise. The owners response to us after the evidence was shown was completely unprofessional and lacked accountability and a simple apology for their mistakes.
I have spoken to friends and family about this issue and have shown them the email exchanges. They are completely bewildered by how this establishment treated us and are never coming back here to enjoy their food, us included. I regret ever deciding to choose them to cater our wedding and I will warn others about dealing with the incompetency of this restaurant. If the owner just took accountability for their mistakes and didnt constantly place blame elsewhere, I would not be writing this review. I give them 2 stars because the food is good but now its tainted with how disrespectful and unprofessional the management of this restaurant are. read more