**Update 9/22/2018**
My, so much has changed in the year since I moved here. Not for the better, I might add.
I've now been to this store many, many times. I still love some of the features here (free parking, some of my fave generic Safeway "Complement" foods, some of my fave ready-made foods), but some things are just getting old. Like the shopping carts. As mentioned in my earlier review, they're all small. Which is fine for smaller grocery orders. But when you have a family to feed and you need to make a big order, or when it's a holiday season and you plan on entertaining, or when you are expecting out-of-town visitors, etc., you NEED a bigger cart, to get a bigger food order. This store does not cut it for larger orders because they only have smaller carts and hand baskets. That bites.
Half the time I've shopped here I've gotten unfriendly and/or inefficient/slow cashiers at check-out, and that always seems to put a damper on my Safeway experience.
The last time I was here was on 8/4/18 and I swore to myself I'll never return. I drove here and, because the street-level garage floor was full, I had to go down to the sub-level. Oddly enough, there were people with their shopping carts - some with babies in them! And some with toddlers walking beside the cart - walking down this driving ramp (there's no designated sidewalk or walking path to walk on. This is a driving-only ramp, only for cars). I thought to myself, how incredibly dangerous to have young children walking down this ramp. Some were skipping, some parents were walking in the middle of the ramp. Those of us in cars stopped and waited until it was safe to proceed. Oh, and this is a wide, divided ramp, so some cars were attempting to drive up it to exit! It was really chaotic and hazardous - especially for the parents and kids with their shopping carts!
I soon discovered why there were walkers on the garage ramp: the elevator was out of service, as was the moving walking-ramp up to the store. All electrical means of getting to the store were down. There were no signs upon entering the garage that the elevators were out of service, and no signs leading down to the sub-level about this situation, either. So people with toddlers or babies, or elderly folks, or handicap folks, or anyone with any disability would have NO IDEA when they parked in the garage, on either of the two levels, that they'd have to navigate stairs and a ramp designed for 2-way vehicular traffic. NO SIGNS about this at all, advising people before they entered, thereby giving them the choice whether to proceed or not. And no signs warning drivers to beware of pedestrians walking in a driving-only area. How incredibly short-sighted is this? So dangerous and so preventable. Just post signs!
But here's the kicker: I still did my grocery shopping here (I walked up the two flights of stairs to the store and was able to walk down afterwards with my purchases). But at the cash I got this girl Prinkpreet (I made note of her name, as she was so surly, it was so clear she did not want to be there at all). First I asked her if she could please check to see if a coupon I gave her was redeemed (it's really hard to see if coupons were taken when the machine tallies up your order. Ever try to decipher the receipt? It's like rocket science!). She rolled her eyes (didn't even try to hide it) and just said "yes it was". I was really taken aback by this attitude. I had simply asked a routine question. I then asked her if she knew the moving stairway to the store AND the elevator was not working and she heavily sighed and said they all knew, nothing they could do about it, "people were called". I noted that they could post signs warning people before entering the garage, and going down to the sub-level, and I said there were toddlers running down the ramp and babies in shopping carts and disabled people trying to get up to the store. And she sighed again and repeated "people were called". It couldn't have been clearer that this store representative couldn't care less about the safety of their customers (let alone was rather rude to me. This rudeness is secondary to my gripe about not caring about customer safety). I swore I'd never return here - and I haven't, to this day. read more