This review is for the Bakery at this Safeway. I loved, loved, loved my rustic wedding cake and cupcakes. The cake was beautiful and so delicious. We had so many compliments from our guests on both the cake and cupcakes. The price was so reasonable too. A big shout out to bakery manager Ubaldo and his team. Thanks for helping make our special day so wonderful. read more

I feel like every time I go to the deli area, something goes wrong or I need to correct an employee on a price. Sometimes it's very difficult to explain what I want because the employee may not speak the best of English too. They had to ask me 3 times how much an entree of chicken and a side of rice is, uhhh you're the worker you should know!! Then they ended up trying to charge me for 2 entrees, but luckily the lady at the self check out was understanding and she took off one of them. This process took about 20 minutes when it should've taken maybe 5. Train your employees thoroughly before you throw em out there Safeway! read more

Finally a Safeway on this side of Pelasanton. This Safeway is located in the newly constructed shopping center just off 690/Bernal. read more

Safeway - Grocery Near Me - Pleasanton, California

Woo, this Safeway is big! it's also well stocked, clean and has a gas station. I prefer this store to the one in Dublin for the selection. Typically, it has the items I'm looking for and it's a quick in or out without terrible lines. Maybe I like this store because I tend to come in the middle of the day doing errands. If you area trying to come here after work I could see the traffic on Bernal being bad. read more

This place is massive because it's one of the newer Safeway stores. I wasn't hugely impressed with the produce selection (some of it looked a bit older than I like), but I did like some of the deals to be had (locally grown bellpeppers in a variety of colors - 10 for $10). In and out with my $20 worth of groceries in 10 minutes. Parking is a breeze in the huge adjacent lot, but be on the look out for unaware pedestrians. read more

Horrible time management on my part... but stopped here quickly to grab a birthday card and some appetizers.

Looks small on the outside and getting into and out of the area is a bit tight. But they do have a good inventory of stocked items.

We do drop in to this store from time to time, as we are on the way home from work. We do enjoy how large this store is and how many items they have, of course the deli and sushi bar is great to have lunch or find something to take home. We do use their ads to our advantages, but for the most part we do enjoy coming to this Safeway's store. The friendly people and management staff that work here are all fantastic. I know I have seen Assistance and Store managers drop what they are doing to help the cashiers and fill shelves throughout the days. The only reason I am not giving this Safeway's a 5 star rating, is due to the cost of some of the items, but overall this is well worth the trip. read more

I would give it more stars but management needs to have more checkers. Alcohol is banned from self service and Safeway managers don't get a bonus unless they keep costs down. Sad - they use to be a lot better than Luckys now they're just a bit better. read more

I like this store. The staff are attentive, like look you in the eyes; yes I have a pulse attentive. The majority of the time I find what I came in for (some exceptions here.) Parking is easy, even when it's during peak business hours. Bakery churns out fresh bread daily- although sometimes you will be out of luck if you came in around dinner time to pick up that roll of french bread. Get there early and you'll have no problems. Nice spice selection- and a random, "oh snap, I forgot to buy _____." (Insert most popular kitchen gear here. ) which has saved me more than once from epic cooking disaster. The one return I've had was handled fine. Coconut milk was in a starling gelled state. I exchanged them for new cans. Dear Safeway Corp. - I know you had good intentions of helping the deaf through the self check out stands. But I would really appreciate the option to modify the volume of the pseudo Siri. My ears and sanity will thank you. The entire reason I started writing this review was to give credit where it's due: I was half awake when I came this morning to procure food for my grumbling belly. Somehow, despite the fact that I've entered my information on the key pad 83936592 times- I managed to goof it up and not get my prized Safeway savings. But the clerk helping me caught it and gave me a refund for the difference. No fuss, no- "let's bring over a manager." Just hey, here's some money back and, "have a nice day." Retail win. Thank you Nico. read more

This Safeway didn't keep their promise to the customers. I always see more than 5 customers in each line but they just won't open more registers. read more

Safeway - Grocery Near Me - Pleasanton, California

This Safeway is nice and clean and very well organized and has large selection of items. The reason why I give this location a low rating is because of their staff. Multiple times I have asked for assistance and have gotten rude attitudes and nasty looks making it super uncomfortable. Few of the times from a man in the deli who i suppose was a manager and I asked if they could make a large sandwich which he proceeded to give me attitude for and another time making it wrong like a completely wrong sandwich. I dont feel like I ask for help too much at the grocery store and the times I have I did not like the way the staff seemed to be annoyed when I asked for help I live closer to this one but will drive the extra time to visit the on valley to avoid rude staff. read more

Sandra in the bakery department was wonderful! She was easy to work with and everything turned out so cute! The two cakes we purchased as well as the cupcakes were delicious. read more

Safeway - Cake from Safeway - Grocery Near Me - Pleasanton, California

Nice convenient Safeway location right off I-680 near the Alameda County Fairgrounds. There's also a Safeway Gas Station nearby for your convenience. Large store overall with your usual groceries and departments, and self-checkout lanes are good. There's also a Starbucks kiosk inside the store, which is becoming standard for most Safeway locations nowadays. Parking is generally okay, but I wonder what it'll be like once the adjacent apartments and housing right next door is completed. read more

My Dodge Charger went a little over one of the curbs in front of a parking space, and when I reversed - the whole front end came off. I was so upset. The girl collecting grocery carts saw it happen and came over to me and asked if I was going to have a ride home and seemed really concerned. She left to go back inside and 5 minutes later came out with a bottle of water and a Reese's peanut butter cup because she felt bad for my situation. This put a big smile on my face until the tow driver came. So nice! I wish I'd gotten her name. Will plan on forwarding that kindness on to someone else who is having a bad day. :-) read more

The manager was very rude to my husband. He didn't gave him 2 minutes to pick up something from a closed shelf. I understand that we are all in a hurry and in covid times they have limited personnel, but it wasn't 2 min really and late at night when the store is basically empty. He didn't give him time to check with me for something that mattered to me. He just closed it and walked away. Sadly I cannot imagine he would do something like that to white customers. I would denounce him for discrimination if I knew how. read more

This is for the bakery team. Sandra was the main woman to help us achieve an elegant cake we needed for my moms birthday. A few of the ready cakes had an issue with the fruit on them. When we brought it to their attention, Sandra went literally out of her way to make us a phenomenal cake at the last second. We were so happy with the outcome that I needed to write my appreciation. Thank you Sandra and Minah in the bakery. What a memorable birthday it turn out to be thanks to your work ethics and respectful energy!!! read more

Please get another custard filling on your Long John. Current filling tastes like a chemical and or heavily processed. Ralph's makes a great filling , so do the little donut shops around town. read more

Beware of the pharmacy!!!! MONICA the pharmacist is rude, abrasive, and racially profiles. She picks and choose which prescriptions to fill and it's sickening. If your afraid to fill a prescription, than being a pharmacist is the wrong profession for you!!!!! Monica, is extremely aggressive! Beware! You're better off taking your meds to a pharmacist who actually cares. read more

The deli sandwich counter is good. The bread and produce looked very fresh today. I would like them to get rid of the 700 choice coke fountain drink machine though. It is a real pain. 1. The machines touch screen inteface does not pick up your hand gestures every time. 2. Some of the flavors don't taste quite right for example Cherry Powerade and Grape Powerade. 3. You can only serve one person at a time with this machine. With the old machines you could easily get two or three people pouring their drinks, given that people are pouring different flavors. read more

Is it just me or is every safe way have poor customer service??? The guy making the sushi could have acknowledged someone to come wait on me. He said he was too busy making the sushi. Really???? Lol Wow!!!!! This place is pathetic!!! After waiting there almost 20 minutes. The First Lady disappeared and another lady came out. She continued to wait on other customers they have only been waiting there two or three minutes. When I've been waiting longer... Mean while the guy making the sushi continued to make the sushi. While the lady on the far end says . I'll be right with you. This is after waiting 20 or so minutes. The deli is a JOKE!!! They need more employees working the deli. I got so tired of waiting I felt like walking back there and making the sandwich myself. LOL geez!!!! read more

Finding myself at a new Safeway for my weekly grocery trip, I wandered around attempting to find things on my shopping list. This new Safeway is spacious and clean. Most, not all, but most employees are incredibly friendly. There was a girl (whom I wished I had asked her name because she was awesome) who helped me find everything I needed. However there were a couple of employees who were anything but helpful. Just a shrug and "I think it's that way and if it isn't then we don't have it." Uh maybe they need more training on customer service. All in all an ok Safeway, but I wouldn't go out of my way to shop at this particular location. read more

This is my GO-TO place during off hours for anything. Since I live nearby this place is almost like my 7-11. But I generally try to avoid this place due to the price tags on stuff, which again is like 7-11. In short, this is my emergency place. But almost always end up buying booze from here .... wonder why ???? read more

This is probably one of the worst Safeway bakeries I have ever encountered. My toddler accompanied me to order his 4th birthday cake and he was very excited to get a cars cake for his party. We ordered the tres leches flavor well in advance as our entire family and friends love that flavor. When I went to pick the order (on the day of the party), they missed to keep the cake ready and said they couldn't find the order even though I had the proof of order! They ruined the entire experience as we had to settle with some random cake that was already pre-made. This cake tasted terrible and no-one really enjoyed it! I will never ever go back to this bakery again and will definitely spread the same word with my friends and family. read more

This Safeway is where I do most of my grocery shopping. Even though I moved to Livermore a year ago from Pleasanton, I still go to this location simply because I like it more than the others. Overall, it's a perfectly good place to shop, and I get most of what I need here. However, I am a bit leery of the fresh fish after buying a prepared filet and cooking it a day later--only to find out it was SPOILED. But in the grand scheme of things, this is not that important. What's more important to me is customer service, and yesterday I had the good fortune to be in Kevin's checkout line. Boy, was this guy friendly!! He literally greeted each and every person in the line with a genuine kindness and sunny outlook, even if they did not respond. And he didn't miss a beat. It's so rare these days to get this kind of positive attention anywhere, especially in a setting where workers are trying to do their job quickly. Kevin sets an example for all who work at Safeway. I only wish everyone else there was as friendly. Thank you and keep up the good work! read more

Do not under any circumstances use their delivery "service." Called cust svc when they missed a 2 hr delivery window. Gave up after 25 minutes on hold. Called again, after another 15 min connected to driver who finally arrived 1:45 late. He took off, then immediately discovered almost half the order is missing. read more

I stopped by Friday night to order a cake for a surprise gathering on Sunday. Everyone was very helpful and Sandra in the bakery department did an awesome job with the cake, it looked fantastic. I was very pleased! read more

Exactly what I want in a grocery store. Rewards program is great for cheap gas and the Monopoly is always giving me free stuff. Wine tasting every week, free cookies for my kids. Helps that it's close to my home, all the checkers are extremely kind and are helpful. read more

Chronically understaffed and staff that is there is very undertrained. Fails to post prices frequently. Seems to have high staff turnover

This is my Safeway. Even though I live in Hayward I wouldn't go to any other. I usually do my groceries in Whole Foods but that place is pretty pricey. So when I'm on a budget the only place I shop is here. They have great selection of Organic foods. From milk to bread to cereal. It's hard to find a Safeway like this. I really recommend all Safeway shoppers near the area to go here. Especially if you are into organics. You won't be disappointed. read more

Stopped to get gas after being in heavy traffic and terrible weather for over four hours, and we also wanted to use the restroom tonight (Sunday October 24, 2021 at roughly 8:10pm) and there was a sign up saying the restroom was closed for cleaning. I explained to the attendant that I was having lady problems (you would think another woman would understand, especially since there weren't any other bathrooms nearby and when you are bleeding you don't really have time to look around for another bathroom ya know?) and she simply said "the bathroom he have bleach" so I said "that's fine, can I go in?" And she said "no he have bleach" so then I had to raise my voice and say "I'm bleeding and I need the bathroom" to which she said "fine go ahead". When I went in it was filthy, complete with toilet paper stuck the the toilet seat, trash in the garbage can, paper towel stuck to the sink and no wet spots of "bleach" anywhere so I have no idea what she thought she bleached. Not sure why she had the bathroom closed. At first I thought maybe she precleaned so she wouldn't have to do it at the end of her shift, but like I said it wasn't clean, so that wouldn't make sense. She was extremely rude to my husband and daughter who used the bathroom and bought some scratchers too. This is where we stop whenever we road trip this way and we always rely on being able yo take care of gas and bathroom at this location. Tonight was weird, and the attitude was just uncalled for. read more

This store supposedly carries a variety of special diet foods, specialty milks and yogurts, but any time I stop by (weekend afternoons, that is, forget weekends!) they are always out of stock on 75% of the stuff on my list. The standard response is that we only get deliveries certain days of the week and run out of them pretty quickly. Would you like a rain check? (Are you kidding me???) Even after making multiple trips a week, I'm unable to stock up on my groceries. Shouldn't the store manager be ordering more quantities and stocking up if there are always frustrated customers returning home empty handed? Food for thought. read more

Their "Buy 2 Get 2 free" special is total bullshit. I went to four different stores and every one only stocks 2 of the item, even though I wanted 4 to get the discount. read more

Customer Service in this store is really lacking, they have a customer service desk up front which is not manned by anyone waited for 15 minutes to get help after clerks called for help two times. Finally left store leaving my full basket, left and went to Raley's... read more

I always like to come and grab a quick meal, the place is always clean and the service is quick.

They rude store dirty. Wrong prices i Complained after I was rung up for the wrong prices I went to the customer service and Simon was the person you helped me and he went and looked at the price and then he said oh it was for a different food and then said to me you should READ THE SIGNS!! He said in such a rude unprofessional manner and then I complain to the manager about it and he told me to calm down the manager this store has completely gone downhill this used to be a great store I would not go to the store again if you have to go to the Safeway go to a different one this one is filthy dirty rude employee. And the store is in violation of health code restrictions because you cannot have product on the floor so stacking cases of water on the floor is a violation of health code you're supposed to have it 6 feet off the ground this is health code standards this is not acceptable. And also to anyone who buys Energy drinks I think it was Redbull I'm not sure it wasn't energy drink do not buy Energy drinkfrom the store the vendor who is stocking it or employee not sure I was standing on cases of it to stock the shelf who knows where his shoes have been and with Codvid do you really want to drink a energy drink with someone's dirty shoes who have been outside who knows where have they been walking and they go to the bathroom with their shoes on and they're standing on your drinks you're about to drink just so you guys know anyone who drinks Energy drink energy drink I think it was red roll or monster I'm not positive I was disgusting and I walked away I should've took a picture please don't buy it from the Safeway if you do and you get sick now you know why. read more

Amazed that such a huge corporation just cannot honor a $1 dollar mark down, in the 15 min I waited in line for a price check, and for the manager to then have a discussion witht the customer, the store lost a few customer including me this is the second time in one week that this happens to me... please have courtesy for the rest of the customers in line void the transaction and or move the issue to another register and expedite the line. I left the items. I took the time to shop your store to walk out with nothing. Terrible consideration for the customers and terrible service. Safeway/vons fix the issue. 2 times in one week it's a big issue. read more

Safeway Florist department is by far the best! The quality of flowers for the price is outstanding. I purchased a bouquet of flowers on October 15th and ten days later they are still blooming! I purchased a bouquet from Raley's last month and two days later they were already dying. I recommend this Safeway florist on Bernal to anyone! read more

It's new... Clean. They have a Starbucks, a Safeway Gas Station and ANOTHER Starbucks (drive-thru) next door. The deli always has good salads and quick Sushi if you are adventurous. This is my "home" grocery store... read more

Very nice Safeway. It's right off the freeway so it's very easy to stop here. There's a gas station here too. I like how this Safeway promotes local products. I've seen local beers, coffees and foods sold here. The ground coffee selection is impressive too. I like how there's a blood pressure machine here. I always use the blood pressure machines at Safeway. It's a nice way to track your blood pressure. This is good sized Safeway. There's a large table area to hang out at. read more