We're so lucky to have this drugstore in Vienna! It stocks everything you might need and is like…read moresomething out of MAYBERRY (if you're old enough to remember that old TV show about a small town). The pharmacists, cashiers, and clerks are friendly, patient, and knowledgeable. If you need pet food, ice cream, bottled or canned drinks, toys, surgical supplies, candy, personal care items OR medicines, this is the place to come. It's conveniently located in a strip mall so if you need to do other shopping while you wait for a prescription, you can (dry cleaning, dog supplies, an Urgent Care, a few restaurants, etc.). I can't say enough positive things about Vienna Rexall. Long may it last!

I was told to come to this location to pick up medication for my sick dog. It had already been an…read moreincredibly stressful weekend so I was just ready to get him the pain meds he needed and call it a week. When I received a phone call from them, I spoke with an incredibly rude woman. It was obvious English wasn't her first language as I could barely understand her. But the worst part was that the entire time, she seemed to be giggling either at what I was saying or to whom ever was next to her. It was to the point I asked her, "What's so funny" to which I was met with silence. Considering you're a pharmacy, you should expect the people you call to be experiencing difficult or at least abnormal times in their lives but you're going to sit their and laugh while you're on the phone with them?. What a sour experience this was.

5 stars Great…read moreservice in the pharmacy. Recently stopped by to pick up scripts. Service was friendly and welcoming. They went above and beyond.

Same issues as everyone else. Fairfax City Pharmacy on Lee Highway is slow under staffed, can not…read moreget through on the phone. The Pharmacy app can not connect half the time. Oddly the store sales part of the app works fine

I had a wonderful experience recently at the pharmacy getting a new prescription filled . The staff…read morewas professional, honest, and took the time to answer questions that I had. The process was quick, easy, and completely stress-free. I appreciated how transparent they were with pricing as my insurance did not cover it. I would highly recommend them to anyone looking for a new pharmacy in Fairfax.

had a very disappointing experience at this location. I waited over 10 minutes just to check out…read morebecause the only open register was tied up with a return. Despite there being two cashiers present, neither could process the return, yet they didn't open another lane or even acknowledge the growing line. A simple "we'll be right with you" would have gone a long way, but being ignored made the lack of customer service even more frustrating.

Great coupons and I was able to get my item for a great price! Clean store with nice layout. No…read moreone offered to provide me with assistance while I was shopping though. Service was not friendly. Good deals with the CVS app coupons overall though!

I am not sure what changed in the past six months, it has seriously impacted, and not in a good…read moreway, the store safety, signage, and service. Thank god pharmacy is still up to par, otherwise I'd likely never stop at this store. For example, today they have out signs of 50% off "selected items only". This signs are not visually anchored to any specific items or isle section. Logically these are probably for all holiday items, but consumer can't know until and if they take products to get scanned Another example, they were putting up new displays and signage for coming holidays except that all these papers and boards, some as large as 3feet long, were on the floor. No one was near them doing any work nor ensuring customers would not step on them or slip. Overall, the store feels like a decent quality pharmacy with a bad dollar tree retail store.

This is the best pharmacy. The techs are so helpful and they are top notch h on customer service…read more They are so efficient. A quick call for a refill and they will have my rx in the mail to me the same or next day.

A pharmacy that truly cares. Great service! The best! I highly recommend them. If you haven't…read morealready give them a try.

I'm impressed. There is no shortage of individual attention and care here. John, the owner and…read morepharmacist, is patient, helpful and explains everything well making the world of medicine and insurance accessible. I really am excited to try their monthly medication packaging (no extra charge!) where my daily meds are packed in little bags, marked with the time to take. So I'll literally just have to tear it off and take my pills rather than fuss with all the bottles. John also took the time to go over my prescriptions with me to make sure everything is right. I only did 4 stars because refills and the ease of return visits is what makes or breaks a long term relationship with a pharmacy and I'm brand new to this one. I'm impressed and hopeful though.

RevolutionMeds is the best pharmacy in the DMW! I come here every month, they accept my insurance,…read moreand the owner John and his employees are absolutely amazing in their Customer Service. Thank You RevolutionMeds!!!! You guys are the best!!!

Service . If everything is in order, service is good. But the minute their is an issue with the…read moreprescription or you ask questions or need assistance understanding instruction or ask for obtain guidance they are dismissive and can't be bothered. You often get one word answers. Finally, They are great at presenting problem but not recommending solution. I thought that moving to a local pharmacy vs a large pharmacy like CVS would support local business and customer service would be better . But I was really wrong . I will be changing my pharmacy . Also for the prices you would think customer service would be amazing .

Love these folks! They're so helpful and friendly, stock lots of things we need, and are super…read moreaccommodating when we've come for Covid tests or boosters (thank you for being willing to mask for that!) They also have great ventilation which makes it a much safer place to go if you'd rather not catch anyone else's bugs while you're at the pharmacy! CO2 when I went this week was 692-below 800 is a rule of thumb for good indoor air quality!

There is always a long line for the pharmacy. No matter the day or time of day. Just one cashier…read morewho has to search for every prescription. So disorganized.

The pharmacy consultation area is helpful. And they guided me to exactly what I needed. Great…read morecustomer service.

This pharmacy is great. They are on top of things and always work hard to try and help. The staff…read moredeserve more credit and grace for the long hours they pull. Please be kind to our health care workers, remember they give us the medications we need to live!

If you've ever wondered what it feels like to star in a sitcom about a hopelessly dysfunctional…read morepharmacy, look no further. This place is the Olympics of inefficiency--and everyone is going for gold. My wife went in to pick up a prescription today and was immediately instructed to "wait at Drop-Off." Great. Simple enough. Except no one was working Drop-Off. Not a soul. Just an empty chair and a sign that might as well have said, "Good luck, you're on your own." After standing there like a confused extra in a medical drama, she was then told to move to "Consultation" instead. Perfect--except that the Consultation employee had apparently gone on a spiritual journey, because she also wasn't there. Then, like a scene written by someone who hates customers, the Consultation employee magically appears... only to help the guy who was behind my wife. Why? Because apparently chaos is their customer service philosophy. Will not be using this place ever again.

I am shocked to see how low this CVS pharmacy is rated! We purposely drive out of our way now to…read morecome to this pharmacy because the one near us is not as great. We have nothing but positive things to say about the pharmacist, Melanie, and the rest is the pharmacy staff. They are always kind, attentive and helpful!

Something is wrong with the pharmacy. Several times they have fouled up my prescriptions…read more Prescriptions are called in by a doctor and it appears that the pharmacy never receives them. This is in my experience an ongoing problem, and one that needs to be fixed. I called the other day to communicate the seriousness of the problem. . I first called my doctor to ensure that the prescriptions had been sent. They confirmed and told me something is wrong at the CVS Shoppes Lane in system that receives prescriptions. I called CVS and they thought it was amusing. They told me their fax machine was done and they did not know when it would be back in service. They are one step away from losing me as a customer.