The worst customer service! Cashier is very rude. Simple math can't even figured it out. She use calculator to find out how much the difference. First she don't listen when I asked her why she overcharged me for 1 item. She's mad because I asked a questions!!! Chill; stay calm... Listen well.... and acknowledge the problem.... and offer the solution in a very nice manner. And don't forget to say " Thank you! read more

Safeway - 2 items sold wasting my time!!! - Grocery Near Me - Kihei, Hawaii

I'm convinced now that all supermarket delis have the worst customer service. This was no different

The deli department staff for the most part is the worst. They never cut the cold cut slice the way you ask even when you use the slicing chart displayed on the deli case. the cold cuts are then shoved into the baggie and when you get home the slices are a mess. Also they don't always wipe the slicer. last time I got home with white American Cheese with orange/pink around the edge probably from previous slicing. and I could have done better slicing the white American cheese myself because it was so darn thick. when ordering they look at you like you have two heads or they don't look at you and you sometimes have to wave your hand to get their attention. they ask you at least 3 times how much you want. even though you were clear in ordering. then they still give you the wrong amount. You call out to them and they ignore you. Most of these people have worked there for years and many act like it's their first day. If the staff by the deli cant do the job well, maybe they need to be placed elsewhere in the store not directly servicing the public. it's very frustrating doing business at the deli counter. I can also see the frustration of other customers ordering as well. The rest of the store is great. Well stocked too. Meats, fruits, vegetable, dairy etc are good. Keep bringing in more organic and local too. the store is clean. If it wasn't for the deli your store would have 4.5 stars in my opinion. read more

Safeway has some of the must try poke! I would really recommend the octopus! It's amazing! The people serving come off as angry but what can I say or do. I just enjoy my delicious poke! O read more

I have so many questions.. but I think the question WHY sums it all up. Why are you customizing a cake if this is how it turns out? Why blue? Why so poorly done? Why is it so thick? Why isn't it centered? Who said this lady was qualified to take requests? But what does it even say??? It's obviously her first time. And if it wasn't so funny, I'd match right back in there! Crazy. But it's funny and we have no time to switch cakes. So thank you for a funny memory? I guess! read more

Safeway - Grocery Near Me - Kihei, Hawaii

I don't care for the bad reviews. The staff are awesome and helpful. Don't expect good service if you feel entitled, they'll treat you like family if you put the effort, but most tourist don't and I see that occur. Depending on your diet, the ready to go food is always satiating, they have a wide of selection for everyone. The moment you walk in, it's straight to business, and the ambiance is always calm, but beware of peak hours, the self checkout line is stacked, and they have limited cashiers. If you need a job, they're looking for daytime cashiers. I hope this helps. read more

General grocery store, prices and the quality is ok, but not as good or as local as the Foodland or as cheap as Walmart or Costco. Buying things like shampoo or soap and that'll be a huge markup. You're better off going to Walmart or Costco the next day. As a note, I bought a pre-made caesar salad here - salad was $8! read more

Great location with a nice selection of good. I typically dont have trouble finding anything that i'm looking for.

This is a VERY typical Safeway like you'll find across the continent. But HO LEE are some prices crazy even for a Safeway! Produce is just plain cray. I'd rather go to Yee's around the corner and get absolutely fresh tropical fruit for similar coin. For dry goods, the brand names are also often exorbitant. But at least there is usually a store brand comparable that is much cheaper. We typically stock up elsewhere and come here for small amounts of specific things. read more

The deli counter is really bad. The staff just ignores that you are there and when they do serve you they over serve. Every time I go there they portion out much more than I asked for and then after weighing ask if the overage is ok knowing that most people will just take it. Last week I asked for 1/2 lb of ham. I saw them take a huge amount of the already sliced out. Even I who do not work in the deli everyday, could see that it was more than 1/2 lb. When weighed it was a pound + and then they asked me if that was ok. They are scamming their customers. read more

Multiple times I have come in to use the bathroom, and those multiple times there is either no worker in sight or I have been flat out told no before with no explanation. Another instance, this morning as I'm about to throw up, had to speak with 4 employees before anybody came to help. Someone told me I had to wait until he called someone, then 5 minutes later HE was the one that helped me but couldn't to start with. read more

It's 3:00 a.m. Safeway parking lot is being leaf blown every night in the middle of the night. It's the loudest leaf blower I've ever heard. The guy doesn't just pull the trigger and blow he revs it up vroom vroom vroom it lasts up to 4 hours every night then the chickens start. Public nuisance please stop read more

My first (updated) review of 2017... While we hardly patronize this location, my spouse brought home something delish! POKĒ: Oyster Sauce Ahi Pokē - Oh wow, I've never seen or had this until now! I usually don't like sweet foods, but this was definitely the exception. The fish was super fresh, with a deep jewel-like red color, and was tossed in a bit of oyster sauce giving it a savory and slightly sweet flavor. Yowza!? Other enhancements were green onion and specks of chili. I hope this is available at the two locations nearer to me! read more

Safeway - Oyster Sauce Ahi Pokē - VN - Grocery Near Me - Kihei, Hawaii

Decent Safeway store location but if you're looking for more locally made items then Times and Foodland have more of that to offer. On the one hand if you have a loyalty card with Safeway it makes sense to just shop here but if you're looking for unique more specialty type stuff then it's worth stopping at a couple of places. Get your basics here for a good deal for sure! This store is in a hard to see location as the intersection is on a hill and if you're on the main highway you won't see it until you turn and drive down the hill. read more

Occasionally go to this location. The parking lot with many shops around so sometime you have drive around to find a spot. Depending on the time of day is when it's busy or not. Some days there are quite a few staff and they usually greet me or ask if I need help. Good selection of fruits, fresh bread,meats and other necessities. Also there is a Starbucks inside.Some items can be more expensive than the mainland. If you use the app you can download the coupons so your not walking around with. Once bought a fresh bread with the coupon it was about $1 and some change. I plan ahead before going shopping but end up over spending anyway lol! Good selection of salads half off and I want to try to soups as well. Also go to the deli for sandwiches or quick lunch. read more

Safeway - Supporting the cubs - Grocery Near Me - Kihei, Hawaii

Nice selection, but expensive and I found the produce limp and their bagels stale. Hard to find fresh selection throughout most of their produce!! Come on!!! The prices justify food that is delicious and fresh. Give away that stuff you sell to the homeless, whom you chase oft of your store. We spent over $500 there in one day. I will look for a fresher alternative. Also be ware of red dyed, overly salted salmon lox by LASC Co. My breakfast consisted of a stale bagel with overly salty, red dyed Lox with a dehydrated red onion. Very disappointing!! read more

Great place for island shopping. Just remember that the island is dependent one shipments so frequently low in some items until next shipment. Prices are some of the best on the island. read more

I haven't had a chance for picking up food from here but would still recommend this place for any relevant groceries. They're pretty well-stocked, have ample parking and have a Starbucks within the store. Regardless, they're a tad more expensive than a Walmart, Costco would be read more

They post members only sale prices 2/$5 but when you Check out you never get the sales prices they will charge you 4.59 each instead of 2/$5 like the have posted. When you bring these fake deals up they will make you jump through hopes and argue to get the deal they offer! read more

Safeway at 277 Pi'Ikea Ave in Kihei 15:33 fifteen minutes thirty three seconds the first 6:18 six minutes eighteen seconds waiting for someone just to answer. It is now 18:10 minutes nothing Okay enough I have to gripe about this store. for long time we put up with bad management there. First the above. I called looking to see if they have bread flour so I can make bread. lady answers finally @6:18. I tell her what I am looking for, oh that is produce. no BREAD FLOUR to make bread, oh bakery! no, in the aisle bread flour. have the shelves been re stocked? uh I will have someone look. 18:10 never came back. Now here is my list for SAFEWAY HEADQUARTERS can see BATHROOMS: dismal dirty filthy horrible place. paper towels on diaper changing table unwind and tear off a piece. Pray you do not have to do emergency #2 SEAFOOD. what a rip off! they weigh the frozen products with big chucks of ice still of the shellfish. inside the sealed package choke water that we are paying for. Also long time .....older...... gentleman works there. junk yard dogs are friendlier. PRODUCE: the staff blocks all the aisles with their carts you need to walk all around and even squeeze into get what you need. FRIED CHICKEN: I 'll make it simple over cooked tastes burnt every time I decide to try again...no more ENGLISH: not spoken here, you are at the counter and ilocano is the language not English between staff, WHAT THE HELL happened to common courtesy. BLACK CARRY BASKETS: 6 out of 10 times yo have to got to a register. Lastly DO NOT BLAME this on COVID -19 read more

This store was very clean and well stocked considering the recent fire in Lahaina Town. The prices are on the high side but it is expected in Hawaii. Staff were friendly and helpful! read more

How can one store have so many incompetent people employed??? Every time I need assistance finding something the answer I get is "I don't know" or a shrug. Never a greeting or even a smile from them while shopping or paying, sometimes they don't even tell me the total when checking out. Just scan my items and stare at me while I bag them myself. Zero available carts outside even though the store is not busy. Lines and lines down isles to check out because they refuse to open more than two registers. read more

I've never been to a grocer as bad as this one. Every time I'm there the employees are unfriendly and are never of any help to me. I don't think I've ever even received a "hello" when checking out. They're always out of stock on major items and their produce department is horrendous. If you're looking for fresh produce or fresh meat, go to FoodLand. The poke is awful too, but there's plenty of other options for that on the island. I cannot believe this is an acceptable grocer, but I guess they know they can charge high prices and provide sub-par products when customers have few options living on an island. read more

It was pleasant to find Safeway closed to my Condo. I had no problem to find the things I need for my stay. The workers very helpful and friendly. The discounts for members and Just for U is plus. It's just like back home In Santa Cruz. I am very comfortable and glad to buy local veggies here, that's awesome. So far I visited this location 3 times, and may be few more times before go back home. Bravo Safeway read more

Richie at self checkout is Hella RUDE. Upon purchasing a sandwich Deal from the deli, we wasn't told certain chips was with the deal, so because I told we wasn't told what ones, she got pissed off and started viciously pressing the screen to override the pricing and then gave me attitude. If you hate your job, please QUIT. read more

This location is the worst!! They treat their employees like absolute garbage as well the customers. They NEVER have anything in stock either!!! I recommend a new slogan for this company. "Safeway!....what ever you came here for..we're out of it!" read more

I know what you're thinking - why the hell are you reviewing Safeway? It's a grocery store. Today was review worthy. Today we met the new: DIY TRAIL MIX STATION!!!!! Have you ever said to yourself, I would love that trail mix but I hate ____ . Well, talk about ultimate hipster deconstructed trail mix. Assemble a bag of whatever the heck you want for only 7.99/lb you're thinking, that's expensive! Seriously? For almonds? Not only that they have: Cashews Peanuts Walnuts Raisins (Thompson and White!) Cranberries Tropical fruit Coconut Wasabi Peas Sesame sticks Choco Chips PB Chips M and Ms Yogurt raisins Choco raisins Candied ginger And a bunch of other stuff that I can't remember. Yup all for 7.99/lb read more

Safeway - Cakes for any occasion baked fresh in their bakery. - Grocery Near Me - Kihei, Hawaii

Prices are high and they seem to run out of stock of the things people are shopping out. Wish there was more organic - my star rating would be lower if it wasn't for how nice the staff was - the restrooms were absolutely terrible GO SOMEWHERE ELSE read more

Literally the rudest people working here...not one, not two, not three but all that i encountered. The guy in the seafood section couldn't be bothered to even grumble a recognizable word. The lady at the deli straight up said "you need to wait" when we said "hi". The lady assisting me with the cart didn't even show the etiquette of verbalizing a word in response to a question. The lady at the checkout counter flat out rolled her eyes at me. Mind you. I work in customer service and am always polite to those that help me. There was literally no reason to treat me in any way close to the way I was treated. The store itself was clean and had everything we needed...minus the attitude. read more

Located in the Piilani Village Shopping Center, this Safeway is 24 hours. Large location, unique to Hawaii in which they sell poke (unlike the Vons back home where I live). My husband and I came to this location, in particular, looking to buy gallon bottles of water (so we can refill our hydroflash bottles during our visit in Maui). There were only 8 bottles of Crystal Geiser branded gallon bottles left, in which we ended up buying 6 of them. The other 2 was pushed back way in the back that was impossible to get to and didn't see an employee nearby to help us. During my visit, I also ended up purchasing 4 large nectaries (currently $2.99 per pound.... produce in general in Hawaii is more expensive than in other states... it's kind of sad when you see that meat is cheaper than produce.... ). Even though I picked firm fruit, sadly when we ate 2 of the nectarines the next day, they were a bit mushy inside :( Oh well, can't win them all I suppose. Anyways, overall, had an okay shopping experience. read more

A good supermarket to get food and liquids. Glad my member number got a discount on some items! Pricey!

This is honestly a pretty big Safeway and the location is great. There is plenty of parking, as well as other shops and restaurants around it. While the store had everything we were looking for to stock up for the week, the prices were much higher than back in California. This may just be an island thing, but we'll be checking other stores out in the future to see if we can get some reasonable prices. Although, I was really happy to see they had a "bulk" section to purchase granola, dried fruit and nuts! read more

Safeway - An olive bar! - Grocery Near Me - Kihei, Hawaii

They have a lot of items when you don't want bulk from Costco. Prices seem reasonable for meat and dry goods but it's interesting to see what things are more expensive than others. The staff is super nice and helpful. The deli counter took a while to get any kind of acknowledgment but was still nice. They sell a lot of the Maui wines from the vineyard as well as the local vodka. Typical grocery store but make sure you get a Safeway card or you don't get any of the deals read more

First, I would like to say that the meat department, deli and bakery are awesome. They are beyond helpful and have great quality in food, cuts and desserts. If I were only judging on them, I would give 5 stars. The produce section is completely different than it's store's counterparts. I often find moldy and over ripe produce that should have maybe gone on sale or donated. It's terrible picking up mush when you're shopping:(. I have never been able to get a decent avocado there. I don't mind getting one that isn't ripened yet, but they try to sell very over ripe avocados. I'm not sure how a produce section works, but I've never witnessed one with so much produce that is unsellable just sitting there like it's ok... There is usually only 3 checkout lines in a very touristy area??? I take longer waiting in line to pay than I do in actual shopping usually. The checkers are fast and amazing, but I feel bad. I feel they need more help. That's a lot of weight to put on a few people's shoulders... the baggers are amazing too. I've always came home with a nicely packed bag. read more

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This place is extremely clean, quite and a good store overall. I'm giving Safeway only ONE star because of how I was treated by an employee. I went up to pay for my items, and I realized my mom wasn't behind me so I pulled my cart back and when I looked back the employee had turned off her light.... sketchy but whatever, I got in the other line. As I'm paying for my things, I realize that she's still ringing customers up, and even turned her light back on... I've rarely experienced this type of treatment, but this years trip to Hawaii seems like I'll be dealing with this for the rest of my stay. read more

Safeway - Grocery Near Me - Kihei, Hawaii

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This is the best grocery store on Maui ! Always packed, moreover the selection is top notch. Sure it's a chain, but a reliable chain! I went on Valentine's Day. BIG mistake; super packed at 5:00pm & a lot of shelves were empty. The BEST TIME to go here is 9:00am, the shelves are full & the locals are at work. My only gripe are some prices......compared to The Mainland I mean....$2 for a bunch of cilantro, $7 for a local pineapple..... The staff are friendly, but good luck nabbing a grocery cart after 5:00pm! read more

Safeway - Safeway before the Valentine's Day rush. - Grocery Near Me - Kihei, Hawaii

I like the parking lot which was huge and it's the stalls where they paint the double lines (like Costco) between each stall I also liked the wagon return tents, keeps the wagons from getting ruined, dirty, and hot. In the store was not so great, the aisles are so small and super crowded. We punched in our Safeway rewards number and the cashier didn't realize it, she said: "the Gatorade is not on sale but I gave you... then my husband said, no we punched it in. She then asked if we were from the mainland, we said no." read more

Safeway - Wagon return - Grocery Near Me - Kihei, Hawaii

This was a beautiful Safeway!! Lots of variety prices were very reasonable!! We were helped by the person bagging our groceries named Don and he was the sweetest old man!! Seriously I came back the next day because I wanted to see him!! He was extremely helpful, employees like Don are what keep businesses and their customers happy! It was just something about his presence I truly felt like he enjoyed his job!! Such a rare thing to see and it was a delight in our shopping trip! read more

It's been 3 weeks since I could buy milk here. They don't keep the shelves stocked very well compared to other stores. When I mention it no one cares. I told people both in the dairy section and at checkout. The organization of the store is poor as well. For instance, dairy is in 3 different places. Lunch meat 3 places too. It's also hard to find most of the organic or gluten free things I like to buy consistently. When the store is actually stocked and it's not tourist season I can usually find milk I like every few weeks. read more

This store is always clean and well stocked. Our gripe has to do with the rudeness and disrespect at the deli. These Philippino women are just plain rude. They always act like we are making them go out of their way to slice us some nice Boars Head meats and cheeses. Also they pretty much ignore you and make you wait longer than they should when there is nobody else in front of you. Additionally they just pile your meat in the bag into pretty much a ball. At $19 a pound I expect better. I understand they are probably in a union and Safeway may be scared to approach them but it's not about their age or nationality, it's about just being rude. If you cannot do your job and you are not a good representative of Safeway then it's on you and you are too comfortable in your position. We ALWAYS have to go get them (even though they looked right at us at first) and ask them to come back out front and package our products. read more