Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.

First, tried to get us to buy the car when it had water damage and needed the CAT converter…read morereplaced, after buying it took over a week for the guy to get it inspected and registered then headlight went out And the license plate light didn't work. Oh and now something is draining my battery so my car needs to get jumped everytime to start it and I haven't even put 10,000 miles on it long story short. Avoid them at all cost I can't believe someone would sell a car like that so if you want someone to sell you something shady they are right for the job

Don't know where to start! First off this was the most pleasurable car buying experience with no…read morepressure or gimmicks. Straight up. No surprises. Had the VIP treatment all the way to include delivery of my sons car. Got back from picking him up from college when he saw his car sitting int the driveway. The look on his my sons face was priceless and for that, THANK YOU! Price was better than fair. And the inventory was great. Definitely would buy another vehicle from here and recommend all my friends and family. Even if I don't know you. I recommend you going here for all your used vehicle car needs. Geez, too excited almost forgot to mention. Poppy and his staff are aces. Very professional and knowledgeable in their product. I was impressed not only in my dealings, but how other customers were treated.

Called about a truck the has listed online and made an appointment to see it. When I arrived I was…read moretold the vehicle was being serviced and it would be back on half an hour. Checked back in 45 minutes later and still no vehicle, I was told it's on the way and hes 10 minutes out. Checked back in still no vehicle, go the run around from Chad for two hours and finally left. Next day my son called to view the truck and they assured him it was there. When he arrived they tried to push another vehicle on him and after an hour run around they told him the truck the had listed sold back in March. Wasted 2 hour round trip to see a vehicle the listed that they didn't even own anymore. Chad needs to be honest and upfront. This place is why care salesman get called "dirty care salesman". Thank you to Chad for having me post my first ever Yelp review! Go buy a car elsewhere!

bought a 2026 passport trailsport black out salesman was RON EjAZ he was AMAZING! great…read moreexperience highly recommend RON and friendly honda staff!!

We had a very disappointing experience with Friendly Honda of Poughkeepsie and ultimately walked…read moreaway from purchasing a brand new 2026 Honda Passport Elite. At first, everything seemed great, the staff was friendly and accommodating, and we were excited to move forward with buying a beautiful ash green Passport with gray/black interior. We completed all the paperwork and scheduled a pickup date, expecting a smooth delivery of a brand new vehicle. When we arrived to pick up the car, we were shocked. The interior was filthy -- covered in mud, dust, and footprints. There were scrapes/chips in the interior paint near the doors, a chip in the steering wheel, and multiple noticeable scratches throughout the cabin and trunk. On top of that, the exterior had significant damage, including deep scratches on the bumper, the driver-side mirror, and the tire well -- not minor marks, but scratches where the plastic was peeling. We were understandably upset that a brand new $56,000 vehicle had not been properly inspected, cleaned, or prepared. After hours of back-and-forth, the dealership agreed to replace the damaged exterior parts, which is something that should have been done before we ever arrived. When we asked what they would do to compensate us for the inconvenience and poor experience, they initially refused and only offered us minor service credits. After a long negotiation, they only agreed to take $1,500 off for the interior damage that could not be fixed which we thought was fair. The situation got worse. After waiting over a week and a half, confirming everything was ready, and preparing to finally pick up the car, we were told at the last minute that there was now a significant scratch in one of the windows, requiring a full replacement. We were given the option to either take the car and come back again later to have the window replaced (another major inconvenience), or wait even longer. At this point, in my opinion - this is no longer a new vehicle with 4 replaced parts and a service history. When we again asked what they would do to make this right after everything we had already been through, they refused to offer anything further. At that point, we walked away. This was an incredibly frustrating and disheartening experience. We were patient, reasonable, and excited to make a major purchase -- and instead were met with poor quality control, repeated issues, and a lack of accountability. I would not recommend purchasing a vehicle here. And I would strongly encourage anyone considering a "new" vehicle from this dealership to inspect it very carefully, as our experience suggests these vehicles may not be in truly new condition despite being sold as such. I also feel concerned for whoever ultimately purchases the Ash Green 2026 Passport with the gray/black interior that we had selected. This vehicle is not truly "new" -- it has already had damage and multiple parts replaced, and I question whether that will be fully disclosed to the next buyer. Overall, we are extremely disappointed with this experience and the level of professionalism we encountered. As a business owner myself - I would never want anyone walking away with this experience and would have bent over backwards to make things right for a customer that had gone through what we had. It feels that the focus at this dealership is more on completing the sale than on transparency and customer experience, which is not the kind of business we feel comfortable supporting.

Visited Dutchess Jeep last week to turn in a Dodge Ram lease. Not sure what we would find in an…read moreaffordable lease or purchase. Nick, worked his magic on rebates Jeep offered, and was able to buy a beautiful 2025 Jeep Grand Cherokee within price range. Have had the pleasure to work with Nick in the past and his expertise and knowledge of the Jeep/Dodge product outstanding, always going above and beyond to please the customer. During this transaction, had the opportunity to work with Aiden, and found him to be very personable and very professional. Thank you, Nick and Aiden, for your outstanding customer service!

I purchased my grand Cherokee elsewhere. When I lost a key, this dealer was closer to home so I…read morecalled to get a price and I was quoted a price for the replacement key fob and programming so I had to make an appointment for Service when I arrived, they had the key fob but only part of it. They didn't have the blade which is the replacement key that fits into the key fob and the price was $128 more than what I was quoted. I told them that's not what I was quoted. They were basically like too bad. I told them to deep program the fob and they made me wait. Remember the old bait and switch avoid this dealership at all cost. I should've gotten back to my selling dealer that deal with me straight.

Incredible!!! Best…read morecar shopping experience I've had. They had the best rates, ZERO BS, all straight to the point. Gabriel was extremely responsive, heard my needs and took care of all the paperwork well before my arrival. I was greeted by Nasir (sales) and Vinny (Finance) who walked me through the paperwork quickly and efficiently. In and out in under 30 minutes with a beautiful brand new car for the best rate in the North East (and I have spoken to over 30 dealers beforehand). 10/10 Friendly, warm, professional, and respectful, with super competitive rates. I cannot recommend them enough. 100% would come back.

Been coming here for a few years to service my 2021 CX-5. Decent service, with an okay waiting…read moreroom (need some snacks tho) that has a half dozen lazy boy style chairs w/complimentary water bottles, TV & restrooms. Service takes a really long time tho - oil change/filter, brakes/rotors & NYS inspection took almost 4-hours & prices are VERY high. Staff all around is professional tho.

Best car-buying experience I've ever had! My salesman, Mike was amazing, along with Kevin in…read morefinance. I completed my application online and even valued my trade-in ahead of time, which made everything so much easier. When I arrived at the dealership, the car was cleaned, ready to go, and all of the paperwork was prepared. The entire process was smooth and efficient. Mike and Kevin were both extremely informative, professional, and genuinely willing to help every step of the way. After having a horrible experience at a previous dealership, I was honestly ready to give up and just keep my current car because of how stressful the process had been. I'm so glad a family member recommended this dealership, it completely changed my experience. I'm absolutely loving my new Traverse! Thank you again, and keep up the great work!

Great service department and always willing to assist while diagnosing the issues. Sales could be…read morea little better but overall very happy with them.

Another good service experience overall. Althea, in particular, handled everything very…read moreprofessionally, including a minor miscommunication over parts availability that required a follow-up visit. Alexa at the customer service desk was also a pleasure to deal with.

Dishonest sales persons offer to throw something in for no charge and then ropa dope you until…read moreweeks after the sale they lie and say they never said what they said. Terrible business practice.

Ive used Healey a couple of times and their service was good…read more The other day I called for an estimate on rear brakes for my Focus ST and I was told someone would call back with the price. I never received a call back.

This is our second experience at Healey Ford, first at the new Poughkeepsie location. I am SO happy…read morewe went with Healey to end our lease and purchase and finance a preowned vehicle. The Healey team made the process easy and worry-free. They helped us narrow down some preowned options ahead of visiting the dealer, and Alex had them ready for us to test-drive. Chingis helped us through the purchasing process and explained everything thoroughly. Tia was amazing and walked us through service options and switching over our insurance. No hidden fees or catches. As a plus, we had to bring our dog with us, and everyone was SO sweet with her! They gave her a bowl of water and lots of pets. We are SO happy with this new (to us) Audi Q3. Thank you, Healey Bros!