Best car-buying experience I've ever had! My salesman, Mike was amazing, along with Kevin in finance. I completed my application online and even valued my trade-in ahead of time, which made everything so much easier. When I arrived at the dealership, the car was cleaned, ready to go, and all of the paperwork was prepared. The entire process was smooth and efficient. Mike and Kevin were both extremely informative, professional, and genuinely willing to help every step of the way. After having a horrible experience at a previous dealership, I was honestly ready to give up and just keep my current car because of how stressful the process had been. I'm so glad a family member recommended this dealership, it completely changed my experience. I'm absolutely loving my new Traverse! Thank you again, and keep up the great work! read more

Healey Chevrolet - My new traverse! - Car Dealers Near Me - Poughkeepsie, New York

They sold us a service maintenance package claiming that they come to our house to perform service. They cancel, don't show, and ignore all emails. They have never performed any of our services to date. read more

I had a feeling that the salesman, Paul Latino and the manager on duty that day were lying to me when I was buying my truck recently. I took the truck to the Toyota dealership down the road for an inspection before I bought it from Healy Brothers. It was discovered that there was a rodents nest in the interior air filter. I asked Healy Brothers to replace it as a condition of me buying the vehicle from them. They looked me in the eyes and lied to my face telling me they would replace the filter. They had the nerve to even put on a show and make me wait an additional hour while they were supposedly replacing the filter. Very dishonest of them!! Following up with my original review on Google the owner sent me this reply: "Thank you for sharing your concerns with us. We have reached out and shared these concerns with our managers. A few of our managers, have reached out to you to discuss these concerns. Please give them a call back at your earliest convenience at 845-360-9819. Thank you". This response is another lie from Healey Brothers Ownership as NO MANAGER has reached out to me like your reply stated (see above response from Healy Brothers Owner). I would not trust anyone at this dealership at this point! Very dissapointing expierience!!! read more

Healey Chevrolet - This was found later when I got home with my new truck. The manager and salesman was shown this and they promised to replace, they lied! - Car Dealers Near Me - Poughkeepsie, New York

DO NOT GO TO THEM FOR Service I just had service done and they had completed the work and they informed me the Service light were still on even the work was complete. I asked if they could check the remaining problem causing the light to stay on. They said they would have to charge an addition $200 to do diagnostics after I had just spend approximately $2000 for the work read more

Service Department. Brought in Tahoe which we purchased from Healey along with Gold Service Plan. Had recalls done and 22500 Inspection/Service. I initially told receptionist there was a squeal emitting from engine. When vehicle service was completed, the squeal was more pronounced. Thought technician should have caught this. Tried to speak to advisor - he explained that staffing was low that day, and nobody could come inspect squeal. I left. Then I contacted the dealership again. I explained there was still a squeal and we pay the dealership for the Gold Service. They said an advisor would contact me. After a week, nothing - and I've sent messages. Concerned about lack of communication and care of service. read more

Manager called me today and made things right, by honoring my free oil change on my 23 corvette

Problem started after purchasing car at Haley Brothers in Poughkeepsie!!! nightmare car was bought with carbon buildup through valve 123 and four car has no horn for safety issue. Axle broken underneath the vehicle can't get in the trunk camshaft positioning sensor shot VVT solenoid shot fuel rail major recall not fixed car has no power at 14 lights on dashboard. no wonder why second day of owning vehicle car would not start fast-forward. Finally got somebody to pay attention to situation. Their way of fixing my car was having Volkswagen shut the lights off of my dashboard and pour straight from the mechanic poured carbon cleaner through each valve, shake my head definitely not the way to rectify the issue of the way I was sold a vehicle that is totally to even be on the road let along that dealership inspected the vehicle still no horn easiest simplest fix still no horn car I went to pick up vehicle service records are missing was told they would have to be mailed to me. Receptionist said they're blank so I'm gonna have to have them sent to you. I said that's very odd that they're blank. They're blank because they gotta figure out what they said they fixed they poured so much cleaner through the vehicle that you cannot sit in the vehicle because the fumes come through the vents. This is not the way to clean carbon buildup in a vehicle. It's called a walnut blast. The vehicle is not fixed. Problem not solved at all motor still shaking ridiculously misfire codes so bought a vehicle there that they wouldn't even purchase back because they know they bought a sucker to buy it fed up at this point told them I did not want to pick up the vehicle that is not the way to rectify the problem pouring through. It will only prolong all issues was told to call Monday in the meantime, four-year-old child has to get back-and-forth in this vehicle that does not wanna start. Has left me walking more times than it's gotten me to where I need to be. Thank God. I know the mechanics at both locations. My vehicle was really hoping someone who has. Any sense of authority at Healy Brothers would contact me considering it took me a ridiculous amount of time just to get it in there after being ignored over and over then to pick it up for service records to be missing in properly still don't have them car not fixed motor still shaking louder than a truck can't get in the trunk not with key or manually opening it something broken underneath the tire you can hear it clicking every time you make a turn praying to God that nothing happens to me or anybody in this vehicle we all know why the service records are missing Kelly a Volkswagen Passat TSI read more

Yeah, I had a bad experience here.i spoke with two salespeople here. One was kind and opened the door for me. The other didn't really say much to me and only spoke to my husband as if I wasn't a part of the exchange at all. They refused to negotiate the sale of my car, which was only driven on weekends and in near perfect condition. The feeling was that they were doing me a favor and that I should accept that they needed to make a profit. Just focused on themselves and also dismissive. One salesman opened the door for me but the one we eventually worked with would barely look me in the eye or include me in the negotiation process, only talking to my husband. Chauvinistic if you ask me. We had little choice because we need to pay for some bills and needed it gone before the holidays. But I felt talked down to the entire time. Toys think selling a car would be a Harry day, can't believe they made it feel so impersonal, othering, and negative. The idea that you can't even budge on price negotiation just comes off as dishonest and selfish and unprofessional. Find a more local dealer in the Hudson valley. Do not come here. read more

Very untrustworthy... I don't write reviews, but I feel I have to with Healy. I was told I paid too much for a car and my interest rate was too high... and that the person I delt with was not looking out for my best interest, with no recommendations or advice... With the way I grew up, this is not good business... With the new knowledge I have now, I recommend if you're in need of a car and need to go here, go with an expert... someone local who knows both mechanics and finance, because these people will take advantage of you and not look out for your best interest... read more

I was there last month for an oil change, I was impressed by the service I received all around. The waiting room is comfortable and has free coffee, my wait was minimal. Today I returned and I am so completely amazed by the professionalism all around, I went for my inspection and Chris took care of me, he was very professional and was apologizing because his computer was slow. Service was fast and efficient. One more time I had to deal with Chris Foster for some repairs on my car, and once again I want to congratulate him for his professionalism and service. He made sure I would have my car ASAP. I would highly recommend you go to him if need be. Also I want to thanks for the services of the gentleman that drives the shuttle car. He was a gem, driving me home and conversing with me. Thank you to the both of you for making my day a pleasant one. read more

Christinia is very knowledgeable about the details of all the vehicle models and was excellent in helping us to select the right model in terms of the accessories we wanted. She was also patient in responding to all our inquiries and demonstrating various functions that were new compared to our previous vehicle. I highly recommend her to anyone that is looking for a new vehicle. read more

dishonest people there, I had a Capital One loan they denied to take, just to scam me in a "deal" with Smartpay, where I lost a lot of money, if you go there, be prepared to get scammed. read more

Had a scheduled appointment to bring my van in first thing in the morning because the airbag light has been on. Didn't even look at it the first day. After 2 days they told me they couldn't scan for codes because the diagnostic port had no power to it. They wanted to charge over $200 to diagnose why the port didn't work. I told them i would be by to pick up my van, went across the street to the auto parts store where i fixed the problem with a new fuse for less than $5. Even the sales person at the auto parts store knew what the issue was and how to fix it. When i went in to pick up my van, the service department avoided eye contact, didn't apologize for keeping my van for two days(this is my daily driver) said nothing and handed me my keys. At least there was no charge. Not going back there again. Waste of time. read more

Worst experience ever for automobile service. Totally irresponsible. Service department is clueless and unprofessional. Wasted a whole day without a car, and it was dropped off the night before. Told me parts were in stock, not the case. They called when the day was just about over to tell me to come pick up the car and I would have to reschedule when the parts are in. I called Hudson Cadillac Buick who are authorized to service any GM vehicles. In less than a week my service was done. That's Professionalism. read more

Service provider Alex attempted to overcharge me by $700 for a headlight. His customer service was rude and unprofessional and I guess he thought he was being bothered by my questions. I asked him for an estimate as to what it would tickle service will cost and he told me it would be on my receipt without any further explanation. Also I had an 8:15 a.m. appointment for an oil change and it took 3 hours. When I mentioned I was not happy about the amount of time it took for a simple oil changed indicated they were backed up although I had a 8:15 appointment. I called several other Chevrolet dealerships and they all told me what this service advisor attempted to do was unethical and he should be fired immediately. read more

Bought a pre-owned Chevy Avalanche from Healey Brothers a few months ago and the sales person assured me the vehicle had gone through an extensive safety and mechanical check. Today I got a flat tire only to discover the tools necessary to change the tire are missing. How on earth does it pass a safety check without that necessary equipment? And why would anyone remove tools for changing a tire. If you buy from Healey make sure to go through EVERYTHING before driving off the lot, or better yet take your business someplace else! read more

My wife and I recently purchased a car at healey Chevrolet and couldn't be happier with it. Not only that, our salesman was great. Shoutout to Mike S. For an amazing experience with helping us buy our first brand new car as a family. Mike wasn't like every other salesperson trying to sell you everything and be extremely pushy , he was real laid back and honest and worked his hardest to get us the payment we wanted with the vehicle we wanted. My wife and I are younger and most salespeople didn't take us seriously but there was absolutely no doubt that Mike felt that way. He was very personable and we will definitely return to healey Chevrolet in the future! Thanks Mike!! read more

Professional and friendly service department. Job was completed in a timely manner. Clean comfortable waiting facility.

I have leased and financed vehicles from Lexus, Jeep, Ford, Cadillac and most recently Healey Chevrolet and I can say my experience here was by far the best. My salesperson (Paul V) didn't pressure me and made me feel like they weren't trying to rob me blind, all while still making an honest profit. Returned several days later to have a bed liner installed and was very pleased with how quick and thorough the parts and service staff were. I would absolutely do business here again! read more

Healey Chevrolet - The Toy - Car Dealers Near Me - Poughkeepsie, New York

Dishonest operation. I drove two hours from my home to see a used vehicle they assured me they had in stock. I had called the twice prior day to make sure they had the car, I was told by their salesperson it was there. Ok, then a little while later I called back and spoke to the same person and said I was coming the next day. He said he'd schedule the appointment, and sent a confirmation email. I noticed the next morning the car was no longer on the Healey Chevrolet website, so I called again and spoke to the same salesperson who assured me it was a problem with the website and claimed he verified the car was there, so I began my two hour journey. Now I am an hour away and I called again and spoke to salesperson letting him know I was en route. I finally arrive, a different salesperson tells me the car was sold and delivered the prior day. Then he says 'let me check with the manager' who when confronted starts blaming his employees. Four phone calls to this dealer and they couldn't tell me the car was sold already! It seems like a bait and switch game they play here. I drove a total of four hours including my return trip, it was a total waste of time and costly fuel. This dealership either is incompetent or intentionally misleading customers. BEWARE! read more

Worst car buying experience ever, Recently shopped at Healey for a certified 2020 Malibu. I purchased two previous Malibus from Heaely. Salesperson was somewhat rude and adverserial, car was far from tip top condition, salesman said my wife and I were nitpicking. He was crying that the dealership was losing money on the car and I should be happy with the great deal I was getting. They appraised my car (2016 Malibu) and gave what I felt was a low ball offer, even less than Kelly Blue book low end (cash ) which the dealer offers to you. I asked to speak to the sales manager, I waited quite a while but could not leave because they still had my car keys. When he (sales manager) finally showed up I told him I thought his "offer stinks". His reply was get out of the showroom. This is no way to treat people and I will not be doing business with Healey Chevrolet again. read more

My salesman Paul was great and knowledgeable! They didn't have the car i wanted but told me to try a Silverado and i did and i love it! Thanks Paul for telling for me to check it out! Paul was excellent read more

They are not trust worthy they lie about stuff. Maybe things have changed when I bought my car 5 years ago they didn't do right by me, all kinds of stuff went bad with my Chevy Impala the first month and there service department was bad, I should have did the repairs myself, the only reason was because I had a warranty. They do have a lot of cars to choose from but I'm don't really trust them just do your research on them and read more

I am disgusted with this dealership. They really need to explain their lease agreements with their customers. I've been a customer with Chevy for quite some time. Unfortunately this specific dealership could not give me a reasonable lease deal on a vehicle despite having a family member work there. I took my business to a different dealership. They paid the remaining two payments on my Chevy lease in the form of a check. I took the check, deposited it, and went online to pay off the remainder of my lease. The remainder of my lease was $799.90. When I went to pay off the remainder, it was in the amount of $1226. I contacted GM financial and apparently I got slammed with a massive fee for not leasing another Chevy. This was NOT explained to me when I leased my vehicle. The dealership that I went to will not pay it and neither will Chevy so now I'm stuck paying almost $900 for a vehicle this month. With the covid situation, it makes it extremely difficult financially to do this and I was informed by GM financial if I did not pay it by the due date, they were reporting me to the credit bureau. I am so disgusted on how customers are not informed of this information while signing a lease contract.. kind of something that should be mentioned. I will never go to this dealership again to lease a vehicle and now many more will not either after I explained to friends and family on what happened. Terrible business! read more

standard oil change, did it without appointment but they were still very accommodating. thank you

I was in need of a vehicle immediately, and after searching every dealer's web page within a thirty mile radius, Healey had the vehicle I was interested in. Duke accommodated all my needs and a couple hours later I was driving my new truck down the road. Thanks to Duke and everyone else at Healey that made it happen. read more

Duke, Andy and Kevin are the best. Got the car I wanted and It was an in and out experience. Thx duke! read more

Healey Chevrolet - 2018 Equinox - Car Dealers Near Me - Poughkeepsie, New York

Buyer beware, do not give this dealership your Social Security number! On my first visit to Healey Chevrolet I fell in love with a truck and made the mistake of letting them run my credit. It's 30 days later now and I just found out that they ran my credit at least 16 times and drop my credit score Close to 100 points!! That's no exaggeration! And when I asked the salesman Kevin how many times they Checked it he replied just twice. And now because of my one visit to Healey Chevrolet i'm stuck digging out of a credit hole that they created for me. Then I found out the only reason why I was denied was because the dealership wanted more money then what the truck was worth By close to $10,000! This dealership is horrible stay away! read more

After having my Truck service at Healy for years and being extremely happy customer I can no longer say the same !! I left my truck at the dealership for 2 days. They finally get to road test it and tell me the transmission is slipping and temperature is all over the place. No fooling that's why I brought it to you. Then telling me the after market part I put on was causing the issue and explaining to your senior mechanic how the transmission is locked and unable to be program by anyone other the GM. When I ask how much to fix the problem I was told 300 dollars to open the transmission and look at it and if I didn't want to go any further 300 to put in back together !!! Really you can't give an honest answer ?? Then I was told it could be up to 5k for a transmission !! Again no diagnosis just a number thrown out in the air. The best part is after asking about the so called power train guarantee I was told oh your 30k miles over do for your transmission service and as never told prior that it was even due yet !! Then to find a service bulletin saying all 8 speed transmission should be drained of the old fluid and replaced with the new synthetic fluid over a year ago and was never done by your shop !! When I went to pick up my car I got called a internet mechanic !! Well apparently this internet mechanic knows more then your master mechanic who has no clue. Thanks for the dirty uncleaned cab of the truck and parking it so close I could barley get in !! Oh yeah the service manger is conveniently on vacation for a week !! Never doing business with your shop again !! read more

Horrible customer service, they are nice to you while you're buying the car. Afterwards they nickel and dime you on routine maintenance and they don't stand by their product. Especially with all the recalls that I underwent. read more

No effort to take care of customers. Terrible at calling back in the service depart and sales. Sells bad cars that's won't last

Scam artists that try to take advantage of the fact that everyday people are not mechanics! Tried to convince me I needed $1800 worth of routine maintenance on my 2015 Tahoe. Brought it to another mechanic that is well known and trusted, and he said it's all BS! Shame on you! read more

I was lead to believe that i was a winner of $5000 by this dealership. on the phone they told us that we had won and we should come by to collect our prize. When we got there they congratulated me and my boyfriend, and proceeded to get a credit check and ask us about how much money we had and made. but that's the thing, they didn't check the numbers on our card, or anyones until after they got all of our banking information. they didn't account the possibility of anyone winning in the room. I believe that is because there were no winners and it was all a scam. That money could've helped pay bills and ended any stress of making ends meet, but it was all a cruel joke to get people in the door. So I personally would NEVER trust them again. read more

I did not have a positive experience at all I would not recommend Healy Chevrolet for anyone. I left there feeling like I got taken advantage of! The salesman have no idea what thay are doing! Very rude and unperfesianal. read more

I made an appointment to go look at 2 under 10k cars they list on their site - I was contacted and texted back and forth regarding the vehicles- I told them I have cash- she told me that both vehicles will be there ready to go. The first vehicle was parked in the scrap lot covered in dust and tree debris , I asked if it was the same car due to how the pictures looked ( imagine they took pics a year ago then let the car sit in a dirt lot under trees for a while). Anyway we drove it - the salesman said ohh by the way the a/c is broke and we are waiting on parts- so we drove it on a 90 degree day with no a/c - then about 50 feet down the road it starts squealing and clicking on the driver side, as I turned around the c/v joints started to click...so obviously this vehicle wasn't "ready for my appointment". We came back and I told him what was wrong and I got a "well there can be issues on sub10k cars". Ok...so how about the next 12k vehicle that was supposed to be brought there for my appointment ready for us to drive...well " yeah I see it in the notes but thats still at another location"...so unless you are there for a new vehicle they blow you off - even if you have the cash in your hand. I reached out to the person that contacted me to make the appointment and got the "must've been a miscommunication, we will rectify it, I appreciate your patience and understanding" I said nothing to do since they clearly weren't willing to sell me a car because I was not spending 20k + . Very disappointing experience - but they are listing cars that aren't ready to sell to get you in the door. read more

Best experience yet. I have leased and purchased a lot of vehicles and I'm happy to say that The Duke was exceptional. Professional, knowledgeable, courteous, and friendly. I know where I'll be going three years from now, HEALY CHEVROLET. read more

I had written a review back in September 2020, I guess it did'nt get posted. Well anyway was trying to trade in a 2016 Malibu for a 2020 Malibu. Salesperson (Mike) was terrible, argued with me, insulted my trade in (72k miles, excellent condition) cried the blues that the 2020 Malibu was being sold so cheaply. Gave me a low ball offer for my car (even lower than the Kelly Blue Book cash value. Asked to speak to the sales manager (waited over 15 minutes) I told him I had to go and that his "offer stinks" I was not loud). Manager told me to get off the showroom floor. Not a way to treat long time customer or senior citizen. Oh and by the way I bought a car at another dealership and they gave me $1500 more for my car. Good riddance Healy. read more

Want to experience the stereotypical car dealer that takes your money then treats you like crap? Go to Healey. There service department charged me to fix a throttle body after I owned the car two weeks. The part was recalled. Even though they put the old part in, they refused to replace it with the new unit. Was nickel and dimed at every step and they used every trick in the book to deny me any help. I've owned 5 GM cars in a row, Healey just ended that streak. read more

Let's start by saying I'm not one to bash anyone . All I wanted was a good customer experience. I was told by many friends to try Chevy they always make sure they take care of you. Well either they were wrong or I just dealt with a bad batch. I originally Went in wanting the Tahoe ... my sales person mark didn't even offer me anything to do with that car he starts me off with the traverse says it's better than Tahoe and it's more affordable . I was open to it of course . I was aware of my negative equity. I went in with a 2017 Hyundai Santa Fe I was only a year and a half into the lease. I was aware I would have negative equity. When he called up to pay off my hyandai 2017 Santa Fe I told him to tell them to note my account to stop pullin out payments from me . He never did therefore I got charged for my old car and new car . Still to this day never saw the money meanwhile I'm out 400 Dollars because of it .The sales person never offered me the promos that were running at the time . There was a promo stating that if u buy or lease a Chevy 2018 or 2019 before Jan 2 u get a 500-700 hundred dollar gift card to Costco if u are a member I got mine dec 27 got and left with it the same night . I was never offered this promo . As well as if u have another lease you get a thousand dollars off . These are offers that my friend got a day before me with her lease of the same car. I was promised by the sales manager Andy that he would give me enough GM points to give me mats for my car . With the lease of my car . He lied and than said after the fact when I questioned him where were they that I will make the points myself in a month of service . The car didn't even have Sirus XM that I currently had, the salesman told me this car don't come with it , which is not true because my friend got the exact same year and make and model I did and she had it . They gave me the car with 3300 miles on it already .The car had 3 scratches on it that I had to go back and fourth 4 times to get them done . Keep in mind dealership is 30 min away from me . I had called them to check my breaks because I put my foot fully down on the break and pump it to even stop and I just prayed it worked... they told me that it's impossible somethings wrong with it . Meanwhile they told me when I leased it how great the breaks are for stopping and how far the car has came . When I test drive it the breaks were perfect never had a problem . the car was used as a loaner car before leased to me so it cud have deff been the reason and they doubted me as a customer. This all happened on a Friday and they told me that they were busy that Friday & sat I may not get my car back till Monday and than I had to pick up my car Monday's Nd bring it back that tues . The sales manager Andy told me it was a inconvenience for him to give me a loaner for a extra day so I wud not only have to put miles on the car but I also have two infants and the dealership is 30 min away. So if anyone was inconvenient it was me .Mostly what really bothers me and insults me is the way they have handled this whole thing and has done nothing bout it when I brought it to there attention . my sales person mark and the sales manager Andy were nothing but rude and insulting . They made me feel uncomfortable to even go back there again to even get my car serviced . When I had these issues and would call them and tell them with the brakes issue I said I feel unsafe in the car , I have two infants I drive with I just want to make sure.they would call me a liar && keep saying to me it's a brand new car it's impossible anything is wrong with it . Which is not true. It is not a brand new car it was used as a loaner/rental they would lend to people while there car was in service, which is why it was given to me with 3300 miles on it . I only had the car for a month , actually they had it more than I have. Because I am a women they thought it was ok to talk down to me . All I wanted was to give u business in leasing a suv and they have done nothing but have made the whole " Chevy experience " a night mare . read more

I was so terrified to buy anything during the pandemic going on, not being able to see the vehicle or drive the vehicle. But Kristina was FABULOUS!! She was so helpful and got me in my new 2020 Chevy Blazer. The color was Beautiful just like she said and I received a great deal being that I work in health care. If anyone is looking for a vehicle I definitely recommend Kristina! read more