if I could give them a lower rating I would. my buddy dropped off his truck for an inspection on…read morehis transmition and when he got the truck back the headlight clip was broken, the engine oil was over filled, the trans oil was low, and just overall the truck ran like complete shit and the oil pressure was way high. I would avoid this place if possible bc your gonna end up leaving worse then what you went in with.

My friend and I tried to purchase a car through this dealer and we were given the runaround…read more Submitted the required forms and was told "the lender is working on getting me documents. I will let you know once they send them to me". Never heard back from Kevin after that....no update, nothing. Paid $ to insure a car that I'll never drive.

They are so friendly and smiley, while the final bill comes out twice what they first told you!!…read moreThere were no surprises for any extra work done. They just padded the bill. The real surprise was they damaged the hood which they fixed after I pointed it out, and they improperly tested the charging system in an obvious attempt to churn more work! Charging system was fine before and after their service.

I took my car to NCFC for an inspection of the power steering and side mirror. Upon receiving a…read morequote that didn't align with my expectations, I chose not to proceed with the service. However, during the initial phone conversation, I was not informed that there would be a labor charge regardless. This was only disclosed to me upon picking up my car, assuming the diagnostic service would be complimentary. The lack of transparency and professionalism in handling this situation was disappointing. I was charged for two hours of labor....

Fantastic experience at Castro Oasis!…read more I had an unexpected mess in my car. I found Castro Oasis by searching Yelp for car washes and detailing shops. When I called, Luis Castro (the founder and CEO of the business) immediately picked up. He was very polite, very professional, and thoroughly explained to me what can be done and the pricing structure. When I got to the shop, the work began promptly. And it was very high-quality. It was also nice that there was wi-fi in the lobby area, which made it possible for me to respond to work e-mails while the car cleaning was being done. And it was great to support a small family-owned business. Highly recommended. No regrets. I will absolutely be coming back here if I ever have future needs or want a thorough detailing.

Absolutely outstanding. A tad pricey? Maybe, but definitely falls into the "you get what you pay…read morefor" category. Best car wash I've ever gotten, puts my home efforts to shame and I'm pretty OCD about it ;) Fast, friendly, a very nice waiting area, and immaculate. Worth a trip and a few extra bucks!

I noticed a slight crack on my windshield and my insurance company recommended and even made my…read moreappointment with Safelite in Poughkeepsie. I know that they come to your house to do the replacement but when there's a camera on your windshield you have to bring it to them to do. No problem, we had an appointment within 24hours and we picked up my car the next day. The windshield looks like a million bucks and they were able to save all the stickers and transfer them to my new one. I was super impressed. They were fast and friendly. I'm not sure what the cost would've been since it was covered by insurance.

The service provided by the dealerships I have been involved with has been great…read more I'm giving the phone system a deplorable rating. If it recognizes the number you are calling it tells you to go on line to update or reschedule. After following the process, I'm told to try again later. After the third attempt, I called the number and was directed to do the same process over again. When I tried to find a way to speak to an agent, I was disconnected. Very frustrating.

I'm so happy to be writing my first Yelp review ever for Randy at Ride Advise! I've been shopping…read morearound for a new car for a couple of months now which has been super difficult due to all of the shortages. My boyfriend worked with Randy a few months prior so I decided to utilize his services as well. Without hyperbole, I must say that this was the easiest process I've ever been through. Randy and I had our first call on a Wednesday, he found the exact vehicle I was looking for on a Thursday, and I signed and drove my new car home on a Friday. Every dealership I had gone to before this was marking up the sticker price anywhere from $6,000 to $10,000 dollars, and unwilling to budge. Randy shopped around and found my White Mazda3 Hatchback for MSRP. It was so simple and pleasant having Randy there every step of the way to make sure the journey to signing was uncomplicated. I'd return to him again and again

I kept putting off getting a car because I didn't want to deal with the runaround that dealerships…read moreput you through and I feared being ripped off. Randy changed that experience for me. He took the time to coach me through finding the right car, walked me through the pros and cons of leasing vs. financing, and explained every possible option in a way that made sense. Thanks to his guidance, I ended up saving several thousand dollars compared to the "best deal" I thought I could get elsewhere. I can't recommend Randy enough. We don't know each other personally, but he genuinely looked out for my best interest and made sure I got the best deal possible.

I am sorry for your experience Sarah, but that was not the case for me. I had an amazing experience…read morewith Jen. She was patient, professional and committed to getting me a great deal on my Lexus 2025. Jen went above and beyond and truly took care of me. After shopping around at 3 different Lexus dealerships, none of them were able to come close to the unbelievable price point Jen got for me. She never rushed me or made me feel like I was crawling on her nerves each time I changed my mind about the different cars she suggested. She understood that I wanted what I wanted and she made it happen in the price range I could afford. She is amazing!! I am definitely recommending her to my friends.

I was constantly having issues with my 2018 bmw and knew I wanted a change . Johan helped me trade…read morein my old car and get a fantastic deal on my new lease. First time leasing a car and it couldn't have been easier. Highly recommend!

great service and results five stars! i've been using them for 15 years and never had an issueread more

Aces up and down & all around. Excellent service, Excellent Pricing & Excellent turnaround.read more

06/2/26 went to repair my front bumper guys call me say the material cost 200$ labor 100$ drive to…read morethe shop both material and labor he add 50$ .pay him to did the job after repairing the bumper the hood not closing guys say to me how do I know is was working before the bring it's to another mechanic the guy just used a screwdriver to flick the spring an close it . Alex auto shop is the worst thing in Connecticut lot of crack heads work there NOT RECOMMENDED .

Bad business practices told me 50 then said my valve broke didnt show me the valve and was showing…read moreme the tire when the valve is part of the rim. Tried to then change me 30 bucks for a 5 dollar valve. treatened to remove it cause i said he shouldshow proof and ask customer first before preform additional work

I can not say enough GREAT things about Jack's Auto Service. They really came to the rescue for me…read moreand my car! They were able to diagnose and FIX the issue within my car that had baffled other mechanics. She now runs better than ever! These are experts in their field, and (maybe more importantly) they are trustworthy, helpful, good people. I have to mention Linda (office operations +). She helped me arrange a tow (remotely), tried to help me rule out possibilities/ understand the issue over the phone (she is very knowledgable) and was so, so courteous. I felt like she made solving my car problem a mission, and I think that the overall curiosity + the garage's competency made it happen. The repairs were also incredibly affordable in comparison to previous estimates (like 1/15 of the price). THANK YOU!!!!

Great service! They were quick to change the tires and oil on our car. Waited inside with a mask…read moreon. Everyone working there is very nice. We will be back!