Been here twice and both times it was outstanding! You can normally walk in and get an appointment…read morebut reservations are suggested. It is super clean, very quiet and each spot provides a degree of privacy. Coming from the US the prices are impossible to beat!

A few months after my last review, I decided to give them another chance and things were going well…read moreuntil I made an appointment here to treat myself for my birthday. Secretly my partner went in the day before and paid for it plus left a tip, telling the guy to let me know afterwards it was taken care of. I attended my appointment, the foot reflex good but decided I would not do a massage again. The beds are separated by curtains so you hear everything others are talking and it's not very relaxing. On top of that the lady didn't understand English very well and didn't have good technique. After my appointment finished I paid for it and went to see my partner. He asked how it was and I let him know it was ok. He asked if there was anything more. I said no I had my appointment, paid and left. Then he told me he actually paid for it even left a tip! I immediately contacted the establishment and the owner/manager looked into it and said oh yeah sorry about that and actually laughed. I was furious! I let him know it wasn't funny and would be coming back to get a refund since they double charged me. When we showed up the owner/manager said he could just refund my card so I didn't need to come back. My partner let him know that they ruined the surprise and it was bad business to double charge customers. The owner/manager apologized but didn't really seem to care. Sadly this was the last straw for me. If a business tries to pull one over on a good customer that attends each month and try to get away with double charging then not be sincere or even attempt to rectify an upset customer, well, they do not deserve my business. I frequent reputable places that treat their customers with respect and consideration.

I went to see Robyn for help with my neck and upper back, that are injured from a car accident I…read morewas in many months ago. When I have a massage from Robyn, I am so relaxed that I have to come back to reality before it is safe for me to drive. Robyn combines massage, Reiki energy healing and reflexology. I have had several massages there and I highly recommend them. She does the massages in the den area of her home, which is closed off from the rest of the house. There is relaxing music, aromatherapy oils, and hot stones. She is not an RMT, so you can't use extended health, but her rates are good. I have also had one session of Psych-K with her, where she helped me identify and remove some limiting beliefs that were keeping me stuck in a pattern.

From the owner: I specialize in hot stone massage with blended essential oil therapy which is customized for each…read moreindividual. Hot stone therapy penetrates deep muscle and connective tissues while increasing blood flow, which dramatically intensifies the healing response.

I have been getting Thai massages from Nee for 8 years and find her professionalism and genuine…read morekindness to be her greatest qualities. She was trained by the best in Thailand and uses her most effective yet relaxing thai massage moves. She has extensive knowledge and each massage feels different every time. Her prices are very reasonable. I had my own Thai massage business for 7 years and always went to Nee for not only for getting massages but to learn from her. She taught me many moves that I used on my clients so you know she's the best of the best.

Thai Massage is the best massage I have ever had! The perfect amount of pressure AND stretching!…read moreTry It! :-D

I've gone there four times for foot massages and the first time was awesome, but then the next…read morethree were so bad I felt like I needed a massage after because I was so tense. One the man was hurting my feet so bad by pushing so hard but not in the right spots. Didn't feel well trained. I kept saying ow and pulling my feet back and he'd smile and nod but then do it again. The next two times I had two different women but they both spent most of the time rubbing my shins (not even my calves). One lady only rubbed the top of my feet, and I wondered if it was some sort of ancient Asian foot technique but no. I stood up and my feet were not happy. Very hit and miss.

Had a back massage. Was not impressed when masseur starting pushing on my spine pretending he was a…read morechiropractor. Not good. May have done by more damage than good

Really needed a neck and back massage as pulled a lower back muscle and had a stiff neck from…read moresitting too much at work. Saw that it wasn't busy so put my name down as there is sometimes a wait. Today was only 10 minute wait. You don't have to strip down like some other places, just to your t-shirt or single layer. It was soothing and surprisingly quuet, even though it is in the mall. Maybe I dozed off as I was a bit tired too. Friendly service and very professional. I recommend if you need a quick massage and don't really have one that you regularly go to.

Typically when you go for a massage you have to strip down into your undergarments and enjoy a…read morerelaxing massage. This isn't the case with this particular location, as all that separates you between the rest of the mall is a relatively small screen.. That being said, don't let that put you off since you are left clothed (they still cover you up with a sheet). Furthermore, you can't see anyone else as you are lying face down on the massage table. Receiving a massage here is pretty fantastic. I've been to other massage clinics, and they don't do nearly as good a job as here. Having been here on several occasions over the years, I can safely say that they perform top notch massages. There has been many an occasion where I've come in with severe knots in my neck/shoulders from work or hockey, and each time I've felt relief after undergoing one of their shiatsu sessions. During each session (and you wouldn't think this to be the case) I tend to fall asleep, but there have also been moments of wincing pain where muscles have been really tight (but a good sort of pain, if that makes sense). Typically after a 40 minute session I am groggy and well relaxed. It just feels great. I brought my mother here who suffers from an extremely tense neck and shoulder muscles as a result of work-related injuries due to repetitive motions (she was skeptical about this place) and she is now hooked because they were able to really work out some of the tension in her muscles. Another plus is that the therapists really put effort into their craft and always act professionally. You can go at any time during the day and receive a massage and be well assured that it would be just as good if you were the first customer, or the last customer. This is quite a contrast to some other places I've been in terms of a consistently good massage. The only downside to Japan Shiatsu Clinic is that many medical plans do not seem to cover this type of massage. However, for my money, this place and the therapists that work here are top notch.

Impeccable facility in terms of cleanliness & legitimate massages too. Whenever you can doze off,…read morethat's a terrific sign. Quite large with several rooms & a main lounge for feet massages. Dimmed lighting too so easy to relax. Take advantage of their afternoon specials. For $45, you can't beat it. Free parking in plaza, be aware of the limited 45min stalls.

Excellent experience. Massage services with professional people. The best combination between price…read moreand service. I have to recommend Joy, who is one of the best therapist I have ever met. Knowledge combined with strength and professionalism. I strongly recommend the services.

Great price for a good massage. My massage was with Victor…read moreand it was superb. The combo price can't be beat especially in downtown Vancouver.

Beware of misrepresentation on services & price at Queen's Feet 1288 Granville street. Went to this…read moreQueen's feet on Granville first time for foot reflexology. I have had many foot massages in my past but never at this place. I phoned and booked an appt. for 3pm - they quoted me $58 for 50 minutes for foot reflexology - good price. As I walked there, I live close by, I realized I was 15 minutes early 2:45--and that was when I was half a block away I saw my watch---they took me in set me up in the back area. It had a slight funky smell I couldn't quite place but comfortable recliner vinyl chairs with nice, dark lighting. They brought me black tea which I don't drink -- I said I'd do Green tea though? No, they don't have that and then they brought me water--water is good. I tell you all this because time is ticking by... I took off shoes and socks they brought foot bath as per norm had me turn around and move to the ottoman and the woman started to rub my shoulders--it was nice but I was there for my feet. Places often do this though to start as a complimentary service as your feet soak. That done, I moved back to the chair while she took the tub away I looked at my watch and it was 2:58 pm. She returned and thankfully moved onto my foot reflexology--it was a nice massage but not the best -- wasn't bad, kinda' just ok, but the woman was nice and friendly. Then very quickly it was over she got a hot towel to clean the oil off my feet and I looked at my watch and it was 3:34pm---whaaa? This was supposed to be a 50 minute massage for $58. So I said that it was not long enough--the very nice masseuse said 'oh the shoulder rub was part of it and the foot soak.' I noted I did not ask for a shoulder rub--I wanted a foot massage--she then had to talk with 'her boss' who proceeded to arrive and argue with me ruining any relaxation I had previously achieved saying basically -- 'too bad that was what they did there'. Now if I had wanted a combination massage I would have booked a combination massage, they have that available too for purchase---I wanted simply a 50 min foot massage--but now I just wanted to leave! What they should have done is just add another minimum 10 minutes as it was pretty obviously a lean service. I had said what time it was when the foot massage begun--not to mention what time I had actually arrived thru the front door---so it should have at least gone on for another 13 minutes. I had had enough arguing I put my shoes on as the 'boss' angily left the back area. I still gave my masseuse a $10 cash tip--was not her fault for the nastiness of her boss and their ridiculous policy. The nasty 'boss' was conveniently on the phone when I went up to pay. So I paid $60.90 (+$10 tip) for a nice but not great 36 minute foot massage--with a side helping of stress afterwards from the mean, non customer service friendly 'boss'. I wish I had asked if she was the owner? I write this to let others know what they may experience, and be forewarned of their practises as well as if this 'boss' does not own the establishment - the one who does own it knows what is actually going on there. I was the only customer there for the duration---which now makes a lot of sense.

I've been going to this place since I moved to New West, and it's always been a great experience…read more As someone who is active, their staff have always been accommodating with any existing injuries or pain. They are also very friendly and welcoming and I always leave feeling relaxed.

Always a great experience at Sabai Thai. Had the 80 minute Fusion Massage (full body Deep Tissue…read moreAromatherapy oil massage with Thai stretching techniques). I feel like a limp noodle now! Nozomi was my masseuse. Great job! Had a complimentary Ginger & Lemon Tea in the reception lounge before I left. I like the New Westminster location, but only drawback here is that it's only paid parking.

IF I COULD GIVE A LOWER REVIEW I WOULD!!…read more Ladies be careful when entering this facility the staff WILL sexually harass & assault you, then laugh. I went for a couples massage and my partner had to restrain himself for assaulting back. DON'T WASTE YOUR TIME OR MONEY

Terrible place. Stay away! Worst massage I've ever had in my life. Extremely uncomfortable. Jessica…read morewas talk way too loud and shouting across the hall to other lady. They also laugh, joke and racism about their clients in chinese.

I went a couple of days ago for a 50 minute hot stone massage and was really excited about it. The…read morefront desk staff were very friendly and the overall environment felt welcoming. However during the massage the therapist made an insensitive comment about my body that made me uncomfortable. She said "You're so skinny... do you like meat?" while laughing. I laughed it off and explained that I work out and am naturally lean but the comment took me out of the experience. Skinnier people get body shamed and commented on by older women regularly unfortunately . Even if it was meant as a compliment, Shady comments about a client's body during a massage are inappropriate and distracting. Instead of relaxing I found myself thinking about the remark for the rest of the session. This was just my personal experience and I'm sure there are great massage therapists there but I felt it was important to share.

This place offers same day appointments which is great. It's a simple wellness place without any…read morefrills. The ladies who work there do not speak English but try hard to understand your concerns. The front desk however is super rude and will hog and hound you for tips when u leave. I didn't leave a tip as my card didn't work and had to use my husbands card and I didn't want to go over a certain amount and I said I will tip extra next time. But my massage lady and the front desk lady both got mad at me! "Very bad very bad" they kept repeating till I walked out of the door feeling like a cheapskate even though it was a genuine issue. They only give you acupuncture receipts that you can submit to your extended health. So check if your extended health covers acupuncture before you book in. I had a foot massage which wasn't bad but overall it wasn't a great customer service experience.