I went a couple of days ago for a 50 minute hot stone massage and was really excited about it. The front desk staff were very friendly and the overall environment felt welcoming. However during the massage the therapist made an insensitive comment about my body that made me uncomfortable. She said "You're so skinny... do you like meat?" while laughing. I laughed it off and explained that I work out and am naturally lean but the comment took me out of the experience. Skinnier people get body shamed and commented on by older women regularly unfortunately . Even if it was meant as a compliment, Shady comments about a client's body during a massage are inappropriate and distracting. Instead of relaxing I found myself thinking about the remark for the rest of the session. This was just my personal experience and I'm sure there are great massage therapists there but I felt it was important to share. read more

This place offers same day appointments which is great. It's a simple wellness place without any frills. The ladies who work there do not speak English but try hard to understand your concerns. The front desk however is super rude and will hog and hound you for tips when u leave. I didn't leave a tip as my card didn't work and had to use my husbands card and I didn't want to go over a certain amount and I said I will tip extra next time. But my massage lady and the front desk lady both got mad at me! "Very bad very bad" they kept repeating till I walked out of the door feeling like a cheapskate even though it was a genuine issue. They only give you acupuncture receipts that you can submit to your extended health. So check if your extended health covers acupuncture before you book in. I had a foot massage which wasn't bad but overall it wasn't a great customer service experience. read more

Pow! Pacific Ocean Wellness - Massage Near Me - Surrey, British Columbia

Very unorganized facility. We booked 2 foot massages weeks in advance to be called 2 days prior to the event to be asked to change because they didn't have staff. We arrived 10:07 (appointment was 10:15) and they were cleaning. Their 2nd massage person arrived late. We were moved to a room with our 2 stations set up (and where they were folding laundry on the bed). The massage was ok. Definitely not the best. Possibly the worst. The whole situation was not good. It was kind of a bust. They place smelled like cleaning products and was very disorganized. Not worth it. read more

Stay away from this establishment, very rude masseuse with only one thing in mind, MONEY. She was playing with her phone with one hand and repeatedly asked for $40.00 tip to touch my private area, I said no repeatedly but she kept on asking. Will never go back. read more

I treated my in-laws to a massage. This location had same day availability which was great. I had originally booked my in-laws the 60 minutes acupressure massage but somehow it ended up as 50 minutes massages when we showed up. My in-laws were okay with a shorter massage. I paid and tipped in advance as there are signage to tip. I also wanted to pick up my in-laws after their appointment was done and not make another payment. My mother-in-law got the hint to tip as she approached me to ask for money to tip after her appointment was done. She did not have any money on her. I told her I had tipped in advance. My in-laws both said their massages were "okay." My mother-in-law said her leg pain improved. I think this place is a good option if you do not have massage benefits. Covid precautions were in place. There was hand sanitizer at the door. They collect your name and number for contact tracing purposes. The massage was $50 for 50 minutes before taxes and tipping. read more

Pow! Pacific Ocean Wellness - Massage Near Me - Surrey, British Columbia

So bad massage, the massage ladies forced customers more tips, but they did so bad massage

My first massage experience and they left an awful first impression. I was assaulted and groped by one of the male staff. He asked me to stop by again to see him on the rest of the days he was working in the week. I felt uneasy the whole time. I don't recommend this place. read more

I have been to POW two times now. The first on my own, for a 90 minute relaxation massage, nice and firm. It was great! The manager there is very nice too, everyone was quite friendly. I felt so good after my massage that I went back for another hour! Also very good. Some of the ladies have limited English, but they do ask if they are working you too hard and several times they check to see if you are OK. I was fantastic. I was so pleased I took my wife with me the next time and again I was not disappointed. My wife enjoyed it too... Their prices are reasonable, the massages are fantastic, I will be back to this place for sure! read more

Great place! Massages are amazing and the fact that you are able to get same day appointment. I used to see Dana but she is no longer with the company so I went to see Mia and she is great. Great strong pressure. Front desk is very polite and helpful too. A few cons would be that head rest is not too comfortable, my face usually digs right in and would be painful especially when my neck/shoulders are being treated due to the pressure. Bed is a little too small for bigger people, my boyfriend is 6ft and his feet would be hanging off the bed. Lastly, i am a smaller person so sometimes my bones would be mistaken as knots and would get a massage on those areas which is not very pleasant. Overall, this place is my go-to massage place. read more

I would like to talk to the owner of this place I went yesterday for massage and gave $10 tip and receptionist was begging for more tip very unprofessional u lost your client read more

I am a therapist myself and go to other wellness centers to better my craft and relax. Plaza that this location is in is not very busy so parking shouldnt be an issue here. Was greeted by a very friendly and accomodating front desk. This being my first time here, i decided to try the body massage. After being led to my room, I was not given instructions as to what to do ( which is fine for me or a frequent massage addict but a first timer would be lost.). As i was undressing, the therapist tried to come in a bit early which was a mistake probobly so she shut the door and i quickly got onto the table and under the sheets ( by the way, the table and sheets are not great for bigger people). The massage was very good with fine pressure coming from this small lady ( who by the way couldnt speak much english. Not really a make or break for me). Warm up was about 15 ish minutes long befor oil was put on me from what i could tell. Biggest surprise though, i did not expect her to pull down my underwear ( laying face down only) and was given a thurough glutes massage with and without oil. Luckily, i was not turned over during the massage and my underwear was only pulled down to about half way and was actually pleasantly surprised how professionally done the massage was in that area. Post massage, i payed and left. TL;DR: pretty cheap, good parking, thurough massage of back, neck, arms, glutes( underwear was pulled down but pleasant) and legs. Nice front of house. Come in and go feel though. 3.5/5 read more

I had been looking for a good massage place that's near, affordable, with later hours (i.e. does not close at 8PM) when I found this place from Yelp. I decided to give it a whirl and see if it is worth returning here... and the verdict is: it is. Mia, my massage therapist for the appointment is friendly and considerate with my needs. She made sure I was okay with the pressure and adjusted when it became painful. I also appreciate her spending time on the muscle knots she found on my shoulder. As for the place itself, the location is easy to find and parking is not so much of a problem. In all it had been a good experience, enough for me to come back when I need to. read more

Some time there service is good but force you to pay tip even if you have any cash in u r pocket,tip is not must but they beg you, made embarce infront of other clients. read more

The girls do a good job. Eileen, Jan, and Eva are my favourite, and always do an amazing job. The lady in the front is SUPER ANNOYING, asking people for tips. If they do a good job people will tip, stop getting in their face about it. No one is obligated to TIP. read more

My daughter and myself went for massages. We both agree neither of us were impressed or happy with our end results. The so called masseuse didn't know what she was doing. A massage is supposed to be helpful and relaxing . The massage started out very painful, I was cringing and pulling away from her, yet she still continued after I told her it hurt and Was not helping. On top of this after the massage they insisted on a higher tip then what we gave them. Not going back. Do not recommend. read more

A great massage experience! Went in with Rhomboid and sciatica pain and the treatment was excellent. I called Saturday morning and got in right away. Prices are very reasonable. The reason I only gave them 4 stars was because of the music they play , kind of like Kenny G. Lol read more

I try to go for a massage every week. I've been impressed every time I go and I especially like Helen

This place was not a good recommendation. To start off, they shoved me and my boyfriend into a room without any direction on what to do. It was our first time! Second , the massage table was not comfortable at all, especially the head rest and it was not relaxing for an hour. Pressure was fine but never asked me once on how I was doing or what they can do better. They didn't really understand English so it was hard to communicate. Massage could have been better because my shoulders and back are very tight but they applied minimal pressure. My boyfriend complained about a stiff neck after the massage because the massage therapist twisted it. Very unprofessional. After I finished and I was getting ready to pay .. the lady asked for more tip after I paid with a reasonable tip. Very awkward place and again, would not recommend ! read more

Massage was ok, reflexolgy was poor and damaged my feet. Split the toes open and now seeking medical help