Amazing! On time and quick! They were super professional and set everything up just how I wanted it. Picked up all the trash & left!

XPO scheduled my delivery quickly, they called to let me know when they were 30 minutes out. They delivered and set up my refrigerator quickly and professionally. I love great customer service! read more

Delivery and setup of Casper Adjustable Pro was well done. Furniture was handled with care. All trash was removed. Extremely pleased with today's experience! Thanks! read more

Jill and her partner are the best; very reliable, great communication, excellent service. Thank you!

I received a call at 7:40 AM stating that they would be at my house within 20 to 30 minutes. They were here promptly. They were professional and courteous. They even took my old bed and put it where I asked them to and then set up my new bed. Thank you Jamal and Ed! read more

I had a horrible experience with this company. After receiving multiple messages that they were all set to deliver and install my appliance, the driver called on his way telling me that he could not install it for me. And when I called a supervisor, I was told that they could not resolve my problem today. In fact it has now been 10 hours and they still have not called to resolve. So I also called Samsung as it was their appliance and registered my complaint with them and requested a refund of the installation fee. Hopefully XPO will not be paid. read more

The delivery personnel was supposed to leave our existing fridge. Their seems to be some miscommunication as we were not left with our existing fridge as specified, hopefully we can reach a positive outcome from this mistake. read more

Delivery drivers today (12/18) were so kind and quick setting up my new bike! They contacted me about 30 minutes prior to arrival and also upon arrival to let me know they were there and ask permission to pull in the driveway. Super thoughtful guys and overall a great delivery experience. read more

Guys were fantastic. Even got here 30 minutes before my delivery window started. Fast setup, knowledgeable guys. Overall very much recommend. read more

Waited forever for a piece of exercise equipment. When the company finally set the delivery date, it was unideal. But the driver was amazing, helpful, and very responsive. Highly recommend!! read more

The white glove service for my NordicTrack bike was excellent. The bike was delivered earlier than expected and it was put together quickly and correctly. read more

My order was supposed to be delivered on 2/6. two hours before the closed off the delivery window, I get an email about scheduling a delivery even though I had been getting all of the follow up messages to prepare for my 2/6 delivery. I tried calling and it said my delivery was scheduled for 2/8 and I couldn't get in touch with anyone so I did the live chat and found out that my order was never received to the hub. I didn't bother scheduling because they couldn't tell me when my order would be received. I started getting back to back calls at 7am to schedule a delivery for a product they didn't even have yet. I eventually scheduled and yet I'm still receiving messaging to scheduleThe delivery. I'm not upset about the product being delivered. Of they don't have it yet, they don't have it. But the lack of communication about not having the proxy and the over communication of needing to schedule the delivery is wild. read more

Very professional delivery service, great communication! The guys who did our delivery were awesome. They provided us with an update on the delivery as they were headed our way and were extremely courteous, polite, and pleasant when they arrived. Not to mention super efficient!! Excellent service!! read more

I had a Samsung refrigerator delivery scheduled from 4 - 8pm on Friday. They said they would call me 30 min before delivery. At around 7:35pm, I get the call and the delivery guy said he's here now. I asked him if he could wait for 30 min and he said he's already in the neighborhood and he's not waiting because it's late. The earliest I can reschedule the delivery would be Monday. This seems to be a thing with them. They don't call you unless they're in front of your doorstep. If you're having something delivered, expect to be at home waiting for them for 4 hours. Wish i had read the others reviews before purchasing from Samsung and having it delivered by xpo. read more

Deliver was fast and the men were very polite and caring of my product. great work ethic !

Welp Yelp just deleted my review. But worst experience ever. They are rude, late, liars, and thieves. If you order from Lowe's you're better off picking your items up and installing them on your own. Do not let the come to your home. Very unprofessional company as a whole. Not one thing was done correctly. read more

Great service! The delivery team was friendly and professional. They even called ahead to make sure we were okay with them arriving earlier than expected! Thank you for the great service! read more

Jemal and Ed were awesome and they were willing to move my other mattress upstairs for me. They were quick and efficient and delivered earlier than scheduled, so that was a welcomed surprise. Great experience all around. read more

We exchanged our mattress. Both deliveries were performed by this company. They were considerate in notifying us of the expected delivery time and were respectful of our home. Strong work you all! read more

My delivery was scheduled today between 8am and 12 pm. According to their site the driver was suppose to text me 30 minutes before they arrived to my house. I received as text at 9:12 saying my Appliances were out for delivery. I then received a call from the driver at 9:13 requesting my gate access code. This would have been great had I gotten that 30 minute notification before they arrived. Because I was not home. They did not wait until I arrived. I called the call center to notify them. They called the driver requesting he returned but he did not. I am very dissatisfied with their service. Now I have to wait for my items to be returned to them and take time out of my schedule to have my items redelivered. Also, I'm writing this review in between my 8 am and 12 pm delivery. read more

They called 30 minutes before their arrival. Both men were professional and set took no more than 15 minutes!

It's official 2 weeks and still with the same problem. This company is really Irresponsible and won't own up to their mistakes. They won't reply to my emails. Giving me fake stories about a check for my repair is being process but when I ask for a electronic copy of it they won't give it or stop replying to my emails. They don't care they want your money and damage your property. No sense of Urgency on my case at all. read more

Had a mattress set delivered with setup. Arrived on time, Setup was great. Prompt, professional and knowledgeable. Would recommend.

No one knows what the hell is going on! My delivery is two days late, apparently they don't know where the supervisors are or have phone numbers for them, worst experience I've had in a long time. read more

It was fast and easy. Great communication from delivery person. They cleaned up after themselves. Amazing service.

XPO delivers for Lowe's. They told us a date and time only to no show. We purchased a refrigerator that needed to have doors swapped. One of the days they said they were coming between 4 and 8 we called to see where they were and were told they finished their route early so they went home but we were on their route and they did not come so go figure. 2 other days they just never showed or called but claimed they were given a different address. When they finally did deliver a fridge the doors were not flipped as we requested, they were unable to flip the doors. We asked them to take the fridge away but they made my husband sign a refusal form and then they left it in our garage. Lowe's even sent over a store manager to try and figure out how to flip the doors but no luck. We After six attempts we finally bought a Fridge from Best Buy. Bottom line when you buy an appliance, ASK who DELIVERS! If it is XPO- RUN!!!!! Buy it somewhere else. My husband had 6 times of taking 4 hours off work for NOTHING!!!! Maybe if people stop using them, they will make changes. Or better yet, go out of business as this is not a good way to do business. read more

The delivery guys couldn't have been more polite or helpful. They set up my new bed and hauled out the old one. They were super.

We had a very positive experience with a delivery of our adjustable bed frame with XPO logistic. They were very professional and came on time. read more

XPO delivery was on time. The guys were nice, knowledgeable and quick. They hooked up the washer and dryer quickly and correct. They took the time and answered all of my questions. I would use them again. I have used them with my refrigerator and stove with the same results. read more

Delivery came in time. The drivers were friendly, and put everything together quickly and efficiently.

Petedge uses Amazon as a distributor and I am still waiting on an item ordered last month. The original delivery date was set for September 12. Amazon messed up and did not get the item to XPO, third party delivery, until the 13th. I spoke with multiple supervisors, since I work for a living, to have the item delivered after 3pm on the 15th. The driver called at 215 to say he was on his way and marked the item as not being able to be delivered at 245pm. I rescheduled for the 17th on a Saturday. I never received a notification or a call and at 5pm I called them. They informed me they had too many orders to handle and they could not get the item out on the scheduled date. I am now waiting to see if they deliver the item after 3pm tomorrow and I have already received a message saying they will be there between 6am and 9am, so my hopes are not high. Additional, I have talked with 5 supervisors at XPO and everytime I try to get ahold of one they tell me one is not available and they will call back, which they do not. So I wait on hold for an hour to an hour and a half each time. The level of unprofessionalism is alarming. If I were any business I would not trust these distributors or XPO as a third party for delivering items to customers. read more

Delivery was smooth. On-time, very tidy, asked them to wear masks and they complied no issue. Text updates were great.

This company could not have done a better job with my tile delivery. They were on time, polite, and very efficient. Their equipment was up to date and the driver knew exactly what needed to be done and he did it right away. Excellent! read more

Delivery guys showed up late, installation for washer and dryer took no time at all! They leave the washer running to show us it's working properly and leave. We came back to the laundry room and it's leaking water. They didn't use plumbing tape when installing the hoses. I stop the self cleaning cycle they left on. Tape the fittings. Resume the cycle and walk away. After 40 mins i come back to my laundry room to find it flooded. The drain tube was left unsecured. read more

XPO Logisitcs, is the worst delivery/logistics company I have ever done business with. The staff that schedule the deliveries or pick ups are not competent to do their assigned jobs Marcus particularity dropped the ball countless times; Incorrect times scheduling/System errors with automated phone calls/Employees confirm incorrect times the night prior). XPO attempted 4 times with either the wrong parts, improper installation (no refrigerator connection to water line), refurbished refrigerator with visible cosmetic damages (mind you the refrigerator was $3999.99 USD) The Phone staff keep calling me to pick up a refrigerator (as the 1st attempt it was the incorrect size - returned it on the day of the delivery) 2nd attempt, the XPO installer stated that we were supposed to provide or buy/supply the waterline to have our so called "white glove delivery". Then calls me 3 mins after exiting our house and concluded our delivery that he "miraculously found one in his truck". We still refused the delivery as parts may not be genuine and voiding our warranty. 3 Attempt - The refrigerator was not in a box and had cosmetic blemishes. Even the delivery staff (new employee) said that what the warehouse gave me but I can return it for you as this is not a new refrigerator. 4th Attempt - The first came to my house to pick up a refrigerator which I have been telling them that I have no item for you to pick up- as they always take the item back. They then drop off the new refrigerator and then ask me "do you want it out of the box" I said no; just bring it on in. The drop off the refrigerator and ask for us to sign; which I'm perplexed as the refrigerator needs to be installed and hooked up. The XPO man says "well we only have order to drop it off" nothing about hooking up. The young man says he can come back and do it on his personal time off the clock-which was nice and a very king gesture as XPO keeps dropping the ball. I polity decline and need XPO to pay for an individual to complete their service which was promised (not an employee going out of his own ways on a volunteer bases/free time). 5th attempt - XPO comes out and says so we have an install and found the refrigerator inside with the box and he says "why didn't they take it out of the box?" Response "Because i was under the impression that they were going to install it. - which is why you are here". He installs and leaves. I didn't have an option to choose XPO, but be warned. If I could I would not pick XPO to handle any of my appliance delivery's. Update 2/12/2020 - The automated phone number keeps calling me stating that I have delivery to schedule and call XPO this is the 2nd call today. I contact XPO the 2nd time to inform them to stop contacting me and to take action rather than put notes in the order. Obvi it's a automated system so go to the admin that handles it not but a note for a human. Additionally I have contacted Bryan or the Support Team at XPO and they closed the support service ticket today after my initial contact with the requested information from XPOs Reply below. So much for help or feedback. It's all a rouse. read more

We ordered a refrigerator, washer, and dryer from Costco and this was the delivery service. I have had a lot of appliances and furniture delivered in the past, but have NEVER had an experience like this. Our delivery was scheduled NINE DAYS EARLIER than we were told! We needed to replace our leaky refrigerator so that one thing alone was fantastic! Then, they promised a four hour delivery window instead of making us wait around all day. And it was even on a Saturday so we didn't have to miss work. And then they actually arrived EARLIER than promised! (Just a half hour early so it didn't cause any trouble being too early) They were efficient, knowledgable, professional, courteous, easy to communicate with, and friendly. And all three appliances were in perfect condition! Can't ask for anything better than that. I suspect that's why Costco partners wirh XPO, since Costco prides themselves on excellent service. They chose an outstanding delivery service and we are very happy customers. read more

The experience with this company was very professional. They were prompt and very careful with unloading my washers and dryer. Installation was explained and product was test prior to completion of delivery! They were very kind. I would recommend this company for safe contactless delivery of your appliances! read more

The two delivery gentlemen were very efficient and very fast. They removed the old fridge and brought the new one in very quickly, set it up and were on there way. They were very careful with furniture and the paintwork on the door frames, etc. as they brought a large fridge in and out in fast order read more

Delivery drivers were prompt and had my items delivered and set up very quickly! Super nice and polite guys!

The guys did a great job delivering and setting up our NordicTrack treadmill. We're very pleased with the service they provided.