We have been using this company for over 15 years, maybe even longer than that. Started when we…read morelived in Clear Lake and had a business that occasionally needed PC work (a hard drive would go out, needed more memory). They are always so helpful and quick. We now drive from across town to use them. We have used one of the big box companies and they always want to wipe the hard drive and erase all your data--everytime. With PC Connexion they really try to do everything they can to save your data. The owner, Mark works the counter and is there to help. Great company and terrific service--don't go anywhere else.

Nice people however it's important to make everyone aware that having a laptop looked at will cost…read moreyou $106.92 advance payment for the first hour. You will be responsible for any additional cost to fix. Make your own decision before considering PC & CABLE.

My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.

Expert advice and excellent customer service. Always solved the problem for over 10 years for me…read morepersonally and for business. Highly recommend

Three repair attempts and never solved the problem with a laptop…read more When I asked to speak to the main technician, the manager became rude and unhelpful. A very disappointing experience and I would not recommend using this service.

Fixed a wifi card issue I was having. Great service. I had a couple other problems prior to this…read morethey couldn't fix (in another computer) and I wasn't charged when they couldn't fix it.

I had an issue with my lap top and helped me over the phone. Great customer service, this was on a…read moreday that were not open and I did not realize that. They picked up the phone and helped me out. Very thankful

Reliable. Computer talent beyond belief. Sympatico…read moreDeserve 10 starts. You cannot do better. Honest people Trustworthy

Look no further than the Computer Hospital. Their staff are stellar. Quality customer service. I…read morecouldn't be happier with the fixes and upgrades I received. The attention to detail is top-notch. I will be returning. Shout out to Jamie, Cooper, Juan, and Angel for making this process seamless.

He took over my pc and now it's virus free, thanks Jim. He helped me by remote access.read more

Top notch in both knowledge and customer service. I am older and not at all tech savvy, he helps…read moremake everything easily understood! Five Stars for sure!

Great service. Will stayed in touch with me by phone each step of the way, explaining what the…read morerepair issue was and also giving me detailed options for an upgrade I was looking for. He also got the work done as quickly as possible. Outstanding service - highly recommend.

Dropped off an older laptop to be wiped. ECR was quick and very responsible. We'll be sure to…read morereturn with any repairs in the future.

Mike is the guy who is super knowledgable when it comes to fixing your computer or other electronic…read moredevices. I came in to see if my 2010 HP laptop could be repair since she decided to immediately stop working for me. I had called my brother whose an IT computer nerd (he's good with computers and could be a robot) and told him about my situation. He suggested it could be a heating and fan issue. However, my robot brother lives in Austin, TX and suggested that I visit a computer place here. I then spoke with my sister about my issue and she immediately recommended this place since they repaired her laptop. As soon as I arrived here and showed Mike my laptop, he went to town on taking my laptop apart and giving me some information about the amd processor and how usually these models don't last long. He kept on speaking in this computer lingo that I wasn't familiar with, so he broke it down to my understanding and basically told me that the motherboard crashed due to a heating issue with these processors and how they weren't built to live forever as I had hoped. He recommended that I get a new laptop, but with Intel processor as those are the best. He even took my hard-drive out of my old laptop and put it in a baggy for me. He recommended what GB my new laptop should have in order for me to do all my school assignments on it and knew exactly how much GB my old laptop had. Mind this, there was another guy in there with me and Mike was on top of it with multitasking. He assisted me and the other guy. He worked fast too and didn't mess up. Now, that's skills! I also had other questions to ask him regarding my iPod Touch and asked if he could repair my one line cracked screen, but due to the newer generation they made it difficult to open up to replace the glass. My next question regarded my basic phone and retrieving my photos; he recommended me to get an SD card and even told me what GB to get. We spoke about computer RAM's, GB, I3 and I7 processors. At Pulse Audio Video, they give free diagnosis first. If you decide on getting a new laptop and have your old hard-drive, they do data recovery for $40. Which is a whole lot cheaper than $100. To add, they do sell off-lease Dell laptops that I may consider buying from them. They are located on Beamer Rd., next to the pawn shop. Across the street is Vela's Tire shop. The parking spot are slanted vertical, so the best entrance to take is near the other shopping center with Sicily Pizza. It can be a bit cramped, so don't ride up there with a Dooley or an 18-wheeler. Anywho, I feel confident and at ease to know about the issues of my old laptop. Although, I was pretty sad about it dying on me, but thankful I have the hard-drive. I can now sell it for parts.

Mike has exceptional skills and experience in diagnosing and fixing complex PC issues including…read moremotherboard failures and disk drive failures. He has assisted me twice in saving my data after having had complex issues and is very reasonably priced. The quality of his work and knowledge is incredible at extremely reasonable pricing. I highly recommend him and consider him to be my go to computer whiz. Over many years I have brought computers in to be serviced at various electronics stores and without doubt consider Mike to be the best.