Like many of us, we discovered during the Covid quarantine that our Wi-Fi was not as good as we…read morewould like. Sean promptly schedule an appointment and came out and fixed us up. He was knowledgeable, personable, and did a fantastic job at a reasonable price. I highly recommend him for all of your personal or business computer needs.

Fantastic service got in home visit Sean super helpful in clearing up software problems with my…read moreprinter connection and Email problems and is repairing my Dell laptop, he was very professional and I will be using his services when ever I need computer help, as well as recommending his service to any and all that ask if I know a great IT person Sean Miller will be my answer.

Walked in and he was able to fix my phone in 20 minutes! And gave me screen protector free! So…read morenice :) thank you so much

This was one of the best customer service experiences I have ever had. I needed a screen…read morereplacement because I'm clumsy and dropped my laptop. I googled Lap Repairs and "Mario Computer Repair" had the best reviews in my area - well deserved. I dropped my Laptop off with Richard - he had repaired and delivered to my apartment in two days. I can't say enough good things about the great service, quick response, and very reasonable prices. Repair is The Best Service!

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Only use this company if you want endless excuses and delays. They make promises they do not keep,…read moredeadlines they do not meet. After initial payments, they genuinely do not seem to care about customer service.

This place was so great! Honest advice at a good price…read more I had an old laptop that was running so slow, they were able to take it in the morning and have it diagnosed by the afternoon and fixed by the following morning for pick up. They did the standard package of running diagnostics on it (which comes at a standard rate ~$125) and giving me honest feedback that for my needs, they did the best they could with the type of computer I had. All the while, giving me advice for my next computer purchase since this one didn't meet my needs.

My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.

Dale was the best tech engineer I've ever worked with. He knew everything I needed and more. From…read moreIT servicing to computer repairs, builds, networking troubleshooting and Windows 11 upgrades and more he knows it. Would recommend this business any other business.

This place is the ONLY place to take your computer. They…read moreare so honest in their assessments and the cost of repairs. I refuse to go elsewhere. Paul A. Brady

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

5 big stars! Great service and great customer care. Honest and fast service. Reset and replaced…read moremy 2007 iMac from nonfunctional to functional/useful computer in 1 day!! Did not have to buy a new computer and saved alot of money. Would highly recommend over any other computer service or support center. Chris, owner, is amazing! Thank you Sierra Lake Computer service!

Chris recently updated my 2011 iMac from 2 Gigs to 16 Gigs Ram and a new 500 Gigs SSD Drive. It…read moreruns incredibly fast, like a new one. He was a pleasure to deal with, was fast, and extremely fairly priced. I highly recommend Sierra Lake for any of your computer repairs.