In my opinion there is no other SANE way to buy a used RV than to purchase from RVMAX! In the state of Caifornia a used RV dealership must guarantee that everything is in working condition when you purchase it. RVMAX goes farther than that. If you find something wrong after the purchase let them know and they will take care of it. They want to have the best reputable used RV business in the area and they protect that reputation! They WILL TAKE CARE OF YOU! I was about to purchase from a private owner. When he moved the RV a huge gush of water began to leak out from the underneath membrane all along the seam! Ask yourself "What guarantee do you have 2 miles down the road after purchasing from a private owner?" ANYTHING could be wrong and you now have to pay to fix it yourself! I got lucky and didn't purchase that RV. That owner told me he sold it 2 hours later to someone else! (Sorry if that was you.) After that experience, I went straight to RVMAX and made a purchase. Once the RV was at my location I noticed one of the walls was spongy and able to be pushed in. I called RVMAX and they came to my location and transported my RV over 20 miles back to their shop, rebuilt the wall and transported the RV back to my location all at their expense. They also apologized that they did not catch the wall's condition earlier. I have nothing but good things to say about the owner Mike, his daughter Jenna, his brother Gary, my salesman Walt, Susan in the office, Nathan the guy who rebuilt the wall, Ray at their Loomis location and even the transporter, Bud, who helped cut some trees that were in the way at my location! These people still have the old fashioned customer service, compassion, and integrity we all are looking for and is so scare these days. They all are definitely a breath of fresh mountain air as I picked out an RV by myself 3,000 miles from home. THANK YOU ALL, you did a TREMENDOUS job! I love my 5th wheel!....BG read more

RV shopping can be more daunting and unpleasant than car shopping. I had been visiting dealers throughout the Sacramento area over the last several months looking for a quality late model travel trailer. Of all the dealerships RVMAX stood far above the rest. The helpful sales guys at the Loomis location, Tom and Ray, were a pleasure to work with. No sales pressure or attitude, just regular folks trying to help you get the rig of your dreams. In February and March I was there twice a week looking at new arrivals and giving second looks to others I had seen. Tom and Ray were always friendly and helpful in answering all my questions. Once my wife and I decided on a beautiful Keystone Cougar 27RLWSE we were introduced to Jenna who researched our best financing opportunities. She was very honest and nothing was pushed upon us. Later on we met Mike the owner and we couldn't have imagined meeting a better guy who values his customers, his employees, and his neighbors. Our new trailer was meticulously inspected and prepared for our pre-delivery inspection and orientation. Nathan walked us through a thorough inspection and test of all systems and appliances. We had pre-printed a 13 page pre-delivery inspection checklist and he addressed everything on it and more. Once we were satisfied he stayed late to install a new weight distributing hitch that we had purchased elsewhere. He perfectly adjusted everything to matchup my truck and the new Cougar. Just before we drove off the lot Mike invited us into his office just to talk with us as neighbors. He gave us his personal cell phone number and asked us to call if we ever had any questions or problems no matter how small. I will not hesitate to refer anyone looking for a wonderful RV buying experience to Mike and his wonderful staff at RVMAX. read more

Our experience with RV Max has been excellent. From a family atmosphere and no pressure sales, closing the paperwork without stress, and follow up afterwards when we got our trailer home and found some issues. We first went by there as we were cruising through several different lots looking for a used RV. Kyle was kind and easygoing, even though it was the holiday and I imagine closing in on year-end numbers. No stress or pressure. Thank you, Kyle. We returned after the holiday and our favorite RV was still there. Closing the deal was easy and friendly. Thank you, Jenna. We had a chance to tell them we met the owner's brother up in Auburn, and just as friendly, recommended his brother Mike's lot. It has taken us a while to tinker around with the RV and found just this weekend it has some issues, normal stuff for a unit that has been sitting there for a while, but we are newbies at this. Mike sent out Nathan the next day! He was able to diagnose the electrical issues of the space we were plugging into - not the trailer, and pointed out some plumbing issues we didn't even know were there. He was helpful and willing to not just fix, but teach us as well. He probably saved our home! Thank you, Nathan! Because it is a used RV, know that we bought it without a warranty, but this team stood by their product and helped out on a moment's notice. We are so grateful. I hope they know what a profound positive impact they made in our lives. Thank you, Mike, for leading a great team and a wonderful business. We certainly will send to you anyone who asks when we tell them we love our new home. read more

(read this review to the end) If I could give these guys six stars I would. Everyone knows about used car salesmen and I would have assumed that used RV lots might be the same, not here!!! Generally when you buy a used vehicle you get what you get. That's not the case with Mike and his team. This is the first time I've bought an RV from a sales lot. I always believed in buying from private sellers. When we pulled into the lot it was because we saw a really cute camper while going down the freeway and thought it would be nice just to see it. Ray was such a great guy, lots of good information and not at all trying to "sell" me on it leaving us alone to look it over. One thing that impressed me was that he told us if we bought it we couldn't pick it up for several days because their tech Nathan would need to go through all systems and make sure everything was perfect. I bought it. Now the really great part. A few months after buying it I had some issues, a few minor ones and a few major ones. I started making plans to fix everything but Katie said, "take it back to RV max". Of course I said "it's a used camper, they're not gonna fix it"! But I called Mike and without hesitation he said "bring it in, we'll take care of it". They had it for a month and not only fixed everything I had noticed but Nathan went through everything and replaced a few things he thought should be done. It would have cost me thousands!!! What used vehicle dealler does this?????? You can not do better than to buy from RV max. Best experience in so many ways. read more

Wow!!! I want to say how happy my wife and I are with the 5th wheel we purchased from RVMAX. We searched several different RV dealers but just couldn't find the trailer that met our needs. We finally found it at RVMAX. From the beginning and throughout the whole process, Mike and his staff went out of their way to answer all our questions (and we had a bunch of them lol...) Mike made it a point to ensure sure that ALL our needs were met. He assisted in helping us purchase our trailer hitch and towed the trailer to get new tires put on it. Mike talked us through how the trailer would have a thorough inspection. He informed us that he wouldn't let it leave the lot until everything was in working order. Upon pick up, Nathan walked us through every part of the trailer, showing us trailer operation and all its functions. Great job Nathan! We couldn't be happier and are extremely grateful for the exceptional customer service that was provided to us throughout the process. Mike is a stand up guy and stands by his word. Thank you Mike and all your staff for making our purchase the right one. RVMAX is the best choice period! RVMAX ROCKS!!! read more

We went into RV Max hoping to find a trailer. I left wondering why buying every vehicle can't be this easy. Juan was fantastic from the start. Instead of trying to sell us whatever happened to be on the lot, he actually listened to what we wanted and helped us find the perfect trailer for our needs. No pressure, no gimmicks, and no "let me go talk to my manager" marathon sessions. The entire experience was fast, smooth, and surprisingly enjoyable. Every question was answered, every detail was handled, and we never felt like we were getting the runaround. Kyle at the Rocklin location was also great to work with and made sure everything came together seamlessly. What really impressed us was that RV Max doesn't treat the sale as the finish line. They genuinely stand behind their customers and are willing to help long after you've pulled the trailer off the lot. That level of service is becoming harder and harder to find. If you're shopping for an RV or trailer, do yourself a favor and start here. Great people, great service, and a team that actually cares. We couldn't be happier with our purchase. read more

As a survivor of the Camp Fire in Paradise, CA. Nov. 8th, 2018. I have been privy to the roller coaster ride of tragedy and despair. Only to find that this event has afforded me the privilege of being a "firsthand" witness to the genuine heartfelt kindness and generosity of humanity. My journey since that fated day has been blessed by countless silver linings. I consider Mike & Jenna Williams of RVMax two of the highest quality sincere and generous people I have met in this "road to recovery". Mike Williams and the team behind him did a huge favor for me in buying my trailer when I was finally ready to transition to my new home. He literally came out of thin air {rare air} only to step up and do the right thing for his fellow man. Furthermore, Mike and Jenna made the experience very easy, seamless and comfortable from start to finish, they took care of everything for me! For that I am extremely humbled and grateful. Please do give this "Angel of a man" a hug for me when you stop in his establishment to see what he can do for you! read more

We had been searching for a smaller travel trailer and after visiting several different dealerships, we found RV Max in Rocklin. From the first visit on, we received excellent customer service from Mike, the owner and everyone on his sales and repair staff. They are very knowledgeable and clear about explaining any aspects of the different units we were looking at. Their selection is very good, they appear to want to have a wide variety of RV's available to purchase. When we did make our decision about the unit we wanted, they did exactly what they said they would do, actually demonstrate each piece of equipment to be in proper working condition, and also made it clear they wanted us to be happy with owning a trailer from their dealership. Any follow up item that needed their attention was promptly taken care of at no additional charge, which is Excellent and shows their Honesty and Integrity. We will continue to do business with them on our next, bigger RV. Thank you Mike and all of your staff ! read more

Jane is the owner of RV Max which is a small family business in Rocklin. We have been looking for a used car for several weeks and came across a used vehicle at RV Max. Never thought to look at RV dealer for a vehicle but we decided to take a look at it. When we arrived we were approached by Kyle who was a very nice sales person, respectful and not pushy. We had a lot of questions and he was very kind in providing the best knowledge of the vehicle. Jenna, the owner made the transaction smooth and stress free. We asked for an oil change and even though this is her busy time of year she made it happen. I had lots of questions and needed to text Jenna often and she always responded and was so patient with me. The staff at RV Max puts the customer first. From the sale, contract and picking up the car it was a very pleasant experience. If you are looking for a RV definitely check them out first. Thanks Jenna and Kyle. read more

From start to finish, the customer service was outstanding. The sales team was friendly, knowledgeable, and made the entire buying process easy and stress-free. Everyone took the time to answer my questions and made sure I felt confident with my purchase. The maintenance technician did an excellent job preparing my RV and walked me through everything I needed to know before taking it home. What really stood out was the owner. They went above and beyond by holding my RV until I was able to pick it up, which I truly appreciated. That level of understanding and customer care is hard to find these days. I highly recommend this company to anyone looking for an RV. They genuinely care about their customers and provide exceptional service every step of the way. Thank you guya Rudy and destiny Subia read more

Absolutely phenomenal service, in every way! We have searched seriously for a travel trailer for months (years on and off). Kyle at RvMax in Rocklin was about the only honest salesman we came across, absolutely top notch character and knowledge! This dealership stands behind what they sell! The ONLY place we found that didn't suddenly tack on a $2000 dollar "Camp Ready" fee to get the trailer ready for you to use (looking at you - Camping World). Mike the owner was lovely in every way and got us set up with everything we could need, at no added cost. Jordan did our walk through and was polite, thorough, and pleasant to work with... answered every question! Our trailer is clean and beautiful, we feel confident using it. Could absolutely not recommend RvMax more! 10 stars!!! read more

The best experience we've ever had in making an important purchase! Everyone who works for this company goes out of their way to help in such a friendly and sincere way...We were amazed. The entire process of buying our fifth wheel was hassle-free and fun. Mike (the owner) is very personable and makes you feel both important and comfortable at the same time. Ray and Tom, the salesmen, are so knowledgeable and helpful, as are Susan and Jenna, who help you through every step of the purchasing process...when we came to pick up the RV Nathan took us through the walk-through and gave so much important information and helpful hints...we never would've known without him! This is an absolutely wonderful company and we would never go anywhere else after this! Kathy & Steve. read more

So happy we stopped to check this place out! We had been in the market for a used travel trailer and had looked at several dealerships before stopping at RV Max in Rocklin. We were beginning to feel like all used trailers were trashed, leaky, moldy or had some kind of funky smell. Not only did RV Max have a huge selection, but every trailer on their lot was in great shape. It gets better! No pushy sales person and when it came time to make the deal, Mike, the owner made us feel like part of his family. He was able to go above and beyond to accommodate our schedule as far as pick up went and set us up with everything we needed without over selling us items we didn't really need. It was easy and seamless from start to finish. read more

My husband and I came in 3 days after we got evacuated for the Caldor fire. Let me say, AMAZING people! The whole staff are just super people. Understood my stress, So friendly, didn't feel the used car salesman at all. Ray Harris was great showing the rv's, Jenna in financing was super sweet, Justin did a great walk through so we knew what we were doing and Mike was Just a wonderful man. We picked up a 2014 Eclipse Evolution and love it. They even had it ready a day before we though we could get it. The condition of this RV is stellar! The price was super fair! If our house does burn, thanks to RV Max we still have a home. Anyone and everyone should make this the first and last stop! Thank you for everything! read more

The people here at RV Max are not just sales people. They don't try to push you into buying a the trailer that will make a better deal for them, but push them selfs to find the trailer that is the best deal for you. They truly care about their customers and want to get the best trailer and the best and lowest price for them. I came to them and had a tight budget and no credit so I was in a bind and need a 5th wheel for more than a camping or weekend fun trailer, And I never would have been able to get the 5th wheel I got for the great and more than affordable price I did with out all of the great help and kindness from Mike williams, and Jenna Williams, Susan Laner, and my more than helpful sales associat Ty. read more

The owners and staff at RV Max are the best in customer service and care. Mike and Jenna are awesome to work with and the sales team is very helpful and courteous and they all work together to help make your RV purchase experience the best. We had a very difficult situation and they worked with us to resolve all of the issues and went over and above in making things work out. My wife and I highly recommend that you shop here first before anywhere else if you are considering purchasing an RV. We are shopping for an other RV and watching their inventory for a Trailer to purchase... they stock the best in used RVs and their service and maintenance department is excellent! Thanks RV Max Don and Sue P. read more

It's been hard to find a small travel trailer. We went to RVMax because we could see it from the freeway. RVMax had a good selection of trailers, and we were easily able to find just what we wanted, no hard sell. Unfortunately, when we got it home, I discovered some dry rot in a corner. I called RVMaxx, and they took it in right away, fixed the dry rot, including some structural damage, fixed some additional structural under the bed, and had it back to me before my first planned trip. Don't let anyone tell you these guys don't stand behind their sales! They did this work even though I didn't have any warranty. They made good where they had no requirement other than to make a happy customer. read more

We bought our 2012 Trail Sport 21 ft RV from RV Max two years ago. It was a very good value. The RV Max staff, Tom and Jenna were awesome. They have been there for us 2 times since the purchase. They replaced a battery that went bad free of charge almost a year after purchase. They have grown into a new location and now offer more services in Loomis. Recently we had them do a check up for a long trip. We had a complaint about the service. Mike the owner made it right. He provided free follow up and even paid for our gas for the extra trip to get the trailer. That kind of goodness and service are hard to match. I'll be returning soon to purchase our next RV! Thank you RV Max read more

Purchased a used class c motor home from RVMAX. Experience was excellent from first phone call to pickup. We worked with almost everyone there; Mike the owner and his daughter, Jenna, sales guy, Ty, service guy, Nathan, and the DMV documents guy, Bryan were all easygoing laid back but, professional. The unit we purchased needed some minor tweaking and a new awning, when we picked it up all the repairs had been completed and look well done, at extra charge. Nathan walked us through all the components on delivery and answered our many questions. This is a 5 star business, we would not hesitate recommend. Philip and Diana Harvey Vallejo, CA read more