AVOID THIS PLACE LIKE THE PLAGUE! the entire place is an absolute joke and they don't stand behind…read moreanything they sell. We have had an ongoing issue for the last year and a half. They will point fingers to everyone else until you're so pissed off you just walk away. Jason is by far the worst manager on the planet and takes zero accountability for anything. He will waste your time and your money. There is zero accountability and sense of urgency here. Without going into too many details... TRUST ME ... go somewhere else, anywhere else. Just don't give this place your money and save yourself the stress.

this is the 2nd Grand Design we have purchased at this dealer. From the sales process (Joe Robello)…read morewhich we used him both times for our purchase, Katherine in finance getting us an awesome rate, to Steve the GM for service who got our rig ready to roll and sending out Chris the floor guy to fix a small issue in the floor to our house. they have always treated us well even after the sale! I feel everyone we dealt with went above and beyond! we love our Grand Design Solitude S Class.

the absolute worst business in the industry. from slaes person, to repair people, to management, i…read morehave never been so disgusted with quality of product, reliability of work, and honorability from management. stay away from this company!

Buyer beware! I wouldn't send my worst enemy here. We purchased a used travel trailer last summer…read more The salesgirl was nice enough, but didn't seem to know a lot about the RVs on the lot. Since it was used, we paid an extra $1,000 for a full inspection and were told it would be fully cleaned and detailed prior to pick up. We requested a copy of the inspection report (that we paid extra for), which they said they'd "send to us". When we got home it was clear they hadn't cleaned it - dead bugs on the beds, spilled food in the fridge, etc. They never did send an inspection report, and they certainly didn't clean it, so I'm 99% sure they just stole $1K from us. We used the camper one time over the summer at a campground a few miles from our house, but it pretty much didn't leave our property. We then had it winterized at RCD. In the spring, we were planning a cross-country trip, so we took it in for (another) full inspection. More money spent. We were told then that we needed a new leaf spring for an extra $700, on top of the outrageous cost of new tires and a $1,200 inspection (which they DID provide a report for this time). Given the timing of our trip, we didn't have any option other than pay for it, but I'm certain that had they actually done the inspection when we bought it, they would have found that bad leaf spring then. There is no way it was broken with the little amount we used it. The terrible saga continues...we picked up the camper after a FULL inspection. About 300 miles into our trip while we were traveling across 70 in Indiana, the entire side wall came loose and peeled back on itself. The damn thing barely made it out of Ohio before it fell apart. Needless to say, insurance totaled it, so it is now in a scrap yard or an auction somewhere and we are out way too much money. Trying to get ahold of the service manager or the finance manager is also a joke - we had to call and email multiple times to get any sort of response from either of them. In fact, the service manager never did call us back as we had some questions about the inspection report. It says the seals were checked...insurance said nope, the seals were bad and should have been replaced and that's what caused the side panel to rip off. So, thanks, RCD, for the worst experience in history. We have now purchased a new RV and definitely did not buy it from you.

They never answer the phone, e-mails or Text messages…read moreBeen trying 3 weeks ti buy a motorhome, Call to bbb did not reveal much.

From the owner: Categorized under Used Cars. read more

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

Have purchased 2 campers from RV Wholesalers. If we have had any issues with our camper it has…read morealways been taken care of. They were even able to get repairs made that were found after warranty was up. Our current camper we first found at another national chain, not quite set up as we wanted. RV Wholesalers had one exactly as we wanted, minus a 55" TV the other dealership had installed. For over $5k less and over $5k better options that I wanted. They are willing to work with and fought with equipment manufacturers to make things right that came up. Will be first place we look if we ever decide to change campers.

Bought a 2026 Puma in March of 2026. Used it about a dozen times. I noticed the steps were getting…read morelose. I took it to them in Lakeview. Waited 45 minutes for the lady. She was at lunch. Told her what was going on. I asked her to have a service person to look at it. She told me that she didn't have one available to look at it. There were service people working in the shop. I wanted to make sure everything was safe. That was Wednesday 16th 2026. Friday the steps broke hurting my back. I DO NOT RECOMMEND THEM. Selling them is thier priority. After that good luck. If i could give them negative stars I would

Great service with great people. I am extremely happy I found them. Thank you Sprang's.read more

Friendly, professional service that lives up to the promises with great price! They have a parts…read morestore out front that contains many RV parts and necessities.

Words cannot explain how bad this repair was done. Pictures…read moreare not even showing how bad this is!!!!

We bought our used trailer there and they have done our work on it. We've been very pleased!read more

Stood in the front lobby area and wasn't greeted. Which is fine. A young man did tell us we could…read morego look after about 10 minutes. I had no pricing information etc. I did asked about a specific camper and another guy really didn't want to go show it to me. A nice greeting and explanation "hey we're busy at this moment will be with you shortly. Feel free to check the campers out. Would you like a water etc". We have lost customer service these days and this was a perfect example. I don't want to feel like I am a bother to your organization. I was there to make a purchase.

The People in the parts department helped solve my issue an hour before a big trip. Big thank you…read moreto the team and Nate!