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    RV Wholesalers

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Craig Smith RV Center - Hot water tank has a constant leak

    Craig Smith RV Center

    (19 reviews)

    We bought our used trailer there and they have done our work on it. We've been very pleased!read more

    If you are thinking about buying anything from Craig Smith RV, I would seriously rethink your…read moredecision! My husband and I bought a used Class A RV from here last November. It was supposed to be inspected by their service department and everything should have been in working condition. When we did the walkthrough we were more worried about remembering how everything worked and didn't really pay attention to "IF" everything was working properly. We never owned an RV, so we were overwhelmed. Since it was November we brought it home winterized and just sat it in the driveway. While it sat in our driveway we noticed the battery got drained from the microwave running continuously and there was a leak coming from underneath the toilet. After a couple of months of snow, it finally cleared up enough for us to drive it to have someone else in Seville perform a thorough inspection of tires, microwave and the possible leak. They found a leak in the black tank, a microwave that was inoperable and a motor that was not working properly for the drop down cab bed. I want to remind everyone that we did not even use anything in this RV!! It sat in our driveway. That's it. We did not break anything on this RV. It was broken when we bought it. The RV service center in Seville gave us an estimate for all work that needed performed. We decided to take it back to Craig Smith RV for all work to be completed that should have been right in the first place. After 10 days of sitting at Craig Smith, we received a call back with an estimate of over $3,000 in repairs. My husband called Tammy who did our walkthrough and asked to please talk with Andy the service department manager to see if they could help us out. 24 hours later we received no call back. Assuming they would not help us out we decided to remove our RV from the business with no work performed. The service department manager Andy and Tammy made us feel that we somehow broke the microwave and the motor for the drop down bed. Again, all it did was sit in our driveway. We never used the microwave or bed!! The service department at Craig Smith RV is the MOST DISHONEST team we have ever dealt with.

    RV Wholesalers - rv_dealers - Updated May 2026

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