Very Professional and Honest, best car buying experience ever, and I have bought a lot cars.....read more

It was truly a pleasure to deal with Matt. There was never pressure to purchase just a good…read moreconversation about the vehicle we were looking at and some conversation that had nothing to do with business. He was available off the lot and answered any questions I had. When it came time to purchase they Matt and Mike just got the job done. No questions about purchasing anything other than the vehicle. I would and will always recommend anyone looking for a used vehicle reach out to Dunn Brothers.

This store is bright shiny and fully stocked. The staff was very nice during pick-up. They…read morepointed to moving supplies that were discounted in the store. I find using the u-haul mobile application very easy to use for reserving a truck. I found using the U-haul app easy for truck check out and check in. make sure to use the mobile application for checkout and check in! Our truck was clean, but I do wish the seats in the trucks were more comfortable and adjustable. It would be supper great if you could get a 10 ft truck with a ramp.

Today was the final straw on the camels back ... in case you don't know the saying it BROKE …read more.. awful customer service, all around attitude is awful... a sense of "oh, im sorry we can't help you" I booked in advance and upon pickup, they gave me wrong size vehicle ... and than proceeded to tell me it's to be back by four ... I rented and payed for 24 hrs via the internet the day before, after asking them to make that right due to their negligence and over booking, they proceeded to tell me I can drive to Marion and get what I need .... This wasn't the first time... but what I can promise you is it's the last ;) also was accused of having attitude and being rude !!

Most of my interactions have been with Dave and Glenn...great guys to work with, been using them…read morefor the last 20 plus years and cannot count the number of times a simple repair done in the parking lot resulted in "No charge". If you're in need of an honest shop with a great staff give them a try! Don B.

This is the absolute best auto shop. They are the nicest group and will help in a pinch. We got a…read moreflat tire while traveling and they were so quick, efficient and kind when helping us with the repair. Do not hesitate to go here, they are amazing!

I just moved to Ohio and needed to purchase a truck quickly. I was referred by a friend to Pallotta…read moreFord so I headed down there to test drive a used truck. I was very impressed with the dealership , the salesperson and all the personnel I encountered. They were all very knowledgeable and able to answer all my a questions. This was such a great experience that I actually ended up buying a brand new truck not the used one. I would recommend Pallotta Ford to anyone looking to purchase a vehicle.

If I could give 0 stars, I would…read more DON'T DEAL WITH THIS DEALERSHIP unless you want to waste your time and money. Not quite sure how this scammy, shady dealership has a 4.5-star rating when all they do is scam people. They sold my dad a lemon (a Ford F-150) for $18,000, and he has had NOTHING but issues with this piece of junk. Not even four months of owning this garbage vehicle, and the transmission goes out. I have heard now from others that this dealership knowingly sells vehicles with mechanical problems and now my dad, a VETERAN who is also disabled and on fixed income, has to eat $18,000 and/or get a new transmission that could cost up to $7.5k. Awful business. Buyer beware. Seriously. Go anywhere but this useless place. (PS: They then had the audacity to respond to my Google review and LIE and say that they offered my dad to bring in his truck for a diagnostic test -- which they NEVER did. So not only are they scammers and shady, but they're also liars. Guess that tracks!)

Very..Very unprofessional..paid $510.00 for a tune-up..drove 15,000 miles..acted up..under…read morewarranty..took back..scanned again..couldn't tell me what was wrong except that it mis fired..engine..right?.. ask me about my job I'll give a definitive answer..but no..wanted overnight to scan again in morning..ok..inconvenience right?..only car i have..they could care less..just want more money ..that's the name of this game..customer always right?..not anymore..told me I needed work done that I didn't need..about another $300.00..nice try anyway..I was born..but it was yesterday ..public relations..forget it..a yelling own..absolutely..if it wasn't for customers he wouldn't have any money..i will GLADLY go somewhere else..not getting any more of my money..by the way..quit emailing me..

Good service with no pressure. Fair pricing.Staff was friendly and showed a concern for keeping my…read morevehicle service up to date.

Great service speedy and didn't rob my pocket. Super fast and nice. Highly recommend.read more

Had a blow out tire on my car, got off exit in BUrbank. they were on my AAA list to call. I…read morecalled and they a rrived and put my spare on to limp to their store. Found out all of the other 3 were close with wires sticking out (Ford did not tell me this on inspection weeks earlier) They put on 4 new tires at a very good price. Extemely riendly and professional. Very happy with their service.

I had them do the ceramic coating and bed liner on my new pick up truck now the truck shows more…read moredirt, dust, streaks, fingerprints than the original paint did. As far as the bed liner I had it done to help protect the bed from things sliding and hitting the front and sides but things slide more now than before so I'll still have to buy a bed mat to help with the sliding of things in the bed. So if you're thinking about getting one of these things done don't waste your money. To the owner after reading other comments I know you will say that I should of called about it and I had the dealership call you seeing that is who I went through to have it done and they gave you my phone number and told you that I was not happy with it 2 weeks ago and no phone call yet.

it was great service. These people really care about what you want and what you need. They took…read morevery good care of me and their installation was great. Thanks guys.

These guys took good care of my friend's car that needed a quick fix. Got us in right away and…read moreremoved the offending part as soon as possible! We were out of there and on the road again before we knew it! Nice, accommodating, and speedy--what more could you want from an auto shop?? Visit them for your auto needs!

Never ever buy here sold my 86yr old dad a rebuilt piece of crap and didn't tell him…read more.subframe is all rusted out and another mechanic said it not safe to drive...have replaced wiring from rodent damage and on and on...a 6000 car has cost is 10000!!!! He won't return calls so we are filing elder financial abuse charges and getting an attorney now.. RUN