I had such a great experience here and I honestly can't recommend them enough…read more I brought my van in with an urgent repair to fix a broken shock mount expecting a pretty stressful situation, and they were upfront, fair, and really worked with me on the cost. They explained everything clearly, didn't try to upsell me on anything unnecessary, and the final price was very reasonable for the work that needed done. Not only that, but my van drives AMAZING now. You can tell the work was done right, and that peace of mind is everything. It's hard to find honest, trustworthy shops, but this is definitely one of them. I will absolutely be coming back here for anything I need in the future.

They have not done audio for years and didn't care to help to point me in the right direction....read more

A huge thank you to Austin for successfully rescuing my Nissan from the trees it slid into during…read morethe recent snowstorm. I experienced some trouble leaving Kingwood Center in Mansfield when my car got stuck, but thanks to Austin, I was promply able to get back on the road home!

From the owner: Caliber Collision is your trusted choice for auto body repair in Ontario, OH. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1340 N Lexington-Springmill Rd, Ontario, OH 44906 off W 4th St near US-30--just minutes from Richland Mall and Ohio State University Mansfield--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Mansfield, Lexington, Shelby, Crestline, and Bellville. Trust Caliber to Restore the Rhythm of Your Life®.

G & M paint and auto body is the best. I am so glad that I went to this crew. Pup Maggie is their…read moremascot of storts and she runs the show! Can't say enough about Jason helping me with the parts that I needed for my Chevy. I highly recommend this shop, you won't regret it! Pattie Thomas Ontario Ohio

Me again I got my car Tuesday !!! I'm very pleased with the work the guys did on my car. The whole…read moreprocess was very smooth even for the holidays we just recently had things got done very quickly!!! I appreciate all the guys in that shop who were very attentive and caring. Definitely will be coming back here if I ever need paint or body repairs !!!

These guys took good care of my friend's car that needed a quick fix. Got us in right away and…read moreremoved the offending part as soon as possible! We were out of there and on the road again before we knew it! Nice, accommodating, and speedy--what more could you want from an auto shop?? Visit them for your auto needs!

Never ever buy here sold my 86yr old dad a rebuilt piece of crap and didn't tell him…read more.subframe is all rusted out and another mechanic said it not safe to drive...have replaced wiring from rodent damage and on and on...a 6000 car has cost is 10000!!!! He won't return calls so we are filing elder financial abuse charges and getting an attorney now.. RUN

Wow. Just wow. So impressed with Baker's!…read more Here's the scoop: we needed our Yukon diagnosed. It had mystery issues. We have an extended warranty through the Ford dealer where we bought it used. (Very worth it, btw! The Ford warranty folks have been awesome.) A GMC center in Ashland did warranty work on it in October. When this issue happened in late December- early January, they sent us to the GMC dealer in Mansfield. When that didn't go very well, we tried the other GMC dealership in Ashland, but they didn't want to work with a Ford warranty. All of this was happening while we had to be in a rental as this was our only vehicle, which we had clearly said. The GMC dealer in Mansfield called us to pressure a trade in before they'd start work on it! We declined. When they contacted us for pick up the next day, they said we needed a new door latch assembly, had left grungy handprints on the interior driver's door, and said nothing about the electrical. When we asked about that specifically, as that was the big reason we were in there, they said, "We hooked it up. There were no codes. That'll be $160." That all seemed kind of sketchy, so we took the truck to Baker's. Wow. Night and day!! Justin, the service manager, treated us with respect and professionalism. Their mechanic found and fixed the axle seals that had supposedly already been replaced by the Ashland dealer in October. AND they also replaced the actuator that controls the four-wheel-drive, which no one else had found despite our mentioning it. And remember the no codes found bit? Baker's found 16, not zero. Yup. Six-freaking-teen. Our vehicle was done when Justin said it would be done, and they even washed it! Then it had to stay an extra day to correct the work done by the center in Ashland. They worked cheerfully with sorting that out with the warranty, and fit us into their schedule. And washed it again! Not only that, somebody wiped a good bit of those grungy handprints from the other shop off of the door! I can't say enough good about Baker's, I really can't. They took us from an incredibly stressful time to a vehicle that was safe to drive again in short order. Very very grateful. We'd give fifteen stars if I could!

Family owned and managed automotive service company that treats everyone like family. They went out…read moreof their way to provide exceptional service at reasonable prices.

I had my truck rustproofed when new in 2017 at Osgar's. I took it back for touch up of the…read morerustproofing and wanted to pay for the service because it had been 5 years since initially done. They also had to do extra work taping off new shock absorbers and other equipment. They did an amazing job and my truck looks brand new. The thanked me for my business and would not take further payment. There are very few businesses who treat customers this nice. There are very businesses who do work this nice. I would recommend Osgar's to anyone.

After the great job Osgars did for me! I wanted to leave a review worthy of the service provided…read more My car was hit right before Christmas and Osgar's was great with getting the car done FAST and they did a BEAUTIFUL job!! If you need body work done USE OSGAR's AUTO BODY You can thank me after

I was in an accident and my car was messed up pretty bad. Ross Copeland Creations is who I chose…read moreto fix it because of a had on yelp. I can't say enough about his quality of work. He went over and above what was expected of him he out my whole car and painted some chips that were in it. Talk about value for your money he was worth a fortune. I can't recommend him enough. He took the time to fix it right and make sure that I was a happy customer. Thank you Ross for all your hard work. My looks wonderful and she drives great if you want quality without worrying about the details Copeland Creations.

From the owner: We care about your investment in your vehicle. and take the time to ensure quality over quality…read moreevery time. Our goal is to have your ride looking new again if not better when we are done with the repair .

Extremely friendly and professional. You can tell they take care of their customers and are very…read moreknowledgeable for what they do. Great prices and trustworthy company

Extremely disappointing experience -- would not recommend…read more I brought my vehicle to this shop for front-end collision repairs through an insurance claim. What should have been a straightforward repair turned into a nearly four-month ordeal filled with poor communication, missed deadlines, lack of progress, and a dispute over thousands of dollars. The insurance estimate was approximately $11,770, including roughly $6,800 in parts. The shop received insurance funds intended for the repairs, yet after approximately three and a half months, the vehicle was still sitting disassembled and major repairs had not been completed. The radiator had not been installed, the front end had not been reassembled, and numerous parts needed to complete the job had not been obtained. I made multiple visits to check on the vehicle and was extremely disappointed by the lack of progress. Despite the amount of time the shop had the car, very little meaningful work had been completed. I was given completion promises, including a commitment that the vehicle would be 100% finished by September 4, but that deadline came and went without the promised results. Communication was poor throughout the process, and even basic requests for updates went unanswered. The situation also cost me money and time outside the repair itself. I was promised a loaner vehicle but ended up paying approximately $400 for a rental, and I missed four days of work while waiting on the promised transportation. After I finally ended the repair authorization and retrieved my vehicle, I requested the parts that had supposedly been ordered, along with an itemized invoice and an accounting of the insurance funds. I was initially told the parts would be made available, but I received only a radiator and an A/C condenser out of the roughly 30-40 parts needed for the repair. The radiator I received was damaged and unusable. Based on what was actually provided, there was a significant discrepancy between the parts budget and the parts I received. I also obtained an alternative parts quote for approximately $1,900, compared with roughly $6,400 in the shop's parts estimate. I understand that estimates can differ, but after months of waiting, the lack of parts, the lack of completed work, and the absence of a clear accounting raised serious concerns. Now, rather than resolving the matter fairly, the shop is refusing to provide the refund I am seeking and is demanding storage fees. These fees were never disclosed to me, no storage rate was provided, and they were not included in the estimate. The shop's position appears to be that because I authorized repairs, I am automatically responsible for these additional charges, despite the extended delays and the lack of progress. I dispute those charges and do not believe it is reasonable to demand undisclosed fees after this experience. I have repeatedly sought a proper itemized invoice and an accounting of the money received, the parts ordered, the work actually performed, and any money that remains unused. Getting a clear breakdown has been an ongoing problem. I have also filed a complaint with the Ohio Attorney General in an effort to get this matter resolved. I understand that repairs can run into unexpected issues and that parts can be delayed. That is not my main complaint. My issue is paying for a repair process that dragged on for months with little progress, missed commitments, poor communication, missing parts, and no satisfactory accounting of the funds. The experience has now turned into a dispute over money and fees that were never disclosed upfront. Based on my personal experience, I would not recommend this shop. If you are considering using them, I strongly recommend getting every promise, deadline, fee, parts order, and payment arrangement in writing before authorizing any work. Make sure you understand the storage policy and request a clear, itemized accounting of all charges and parts from the beginning.