the absolute worst business in the industry. from slaes person, to repair people, to management, i…read morehave never been so disgusted with quality of product, reliability of work, and honorability from management. stay away from this company!

Buyer beware! I wouldn't send my worst enemy here. We purchased a used travel trailer last summer…read more The salesgirl was nice enough, but didn't seem to know a lot about the RVs on the lot. Since it was used, we paid an extra $1,000 for a full inspection and were told it would be fully cleaned and detailed prior to pick up. We requested a copy of the inspection report (that we paid extra for), which they said they'd "send to us". When we got home it was clear they hadn't cleaned it - dead bugs on the beds, spilled food in the fridge, etc. They never did send an inspection report, and they certainly didn't clean it, so I'm 99% sure they just stole $1K from us. We used the camper one time over the summer at a campground a few miles from our house, but it pretty much didn't leave our property. We then had it winterized at RCD. In the spring, we were planning a cross-country trip, so we took it in for (another) full inspection. More money spent. We were told then that we needed a new leaf spring for an extra $700, on top of the outrageous cost of new tires and a $1,200 inspection (which they DID provide a report for this time). Given the timing of our trip, we didn't have any option other than pay for it, but I'm certain that had they actually done the inspection when we bought it, they would have found that bad leaf spring then. There is no way it was broken with the little amount we used it. The terrible saga continues...we picked up the camper after a FULL inspection. About 300 miles into our trip while we were traveling across 70 in Indiana, the entire side wall came loose and peeled back on itself. The damn thing barely made it out of Ohio before it fell apart. Needless to say, insurance totaled it, so it is now in a scrap yard or an auction somewhere and we are out way too much money. Trying to get ahold of the service manager or the finance manager is also a joke - we had to call and email multiple times to get any sort of response from either of them. In fact, the service manager never did call us back as we had some questions about the inspection report. It says the seals were checked...insurance said nope, the seals were bad and should have been replaced and that's what caused the side panel to rip off. So, thanks, RCD, for the worst experience in history. We have now purchased a new RV and definitely did not buy it from you.

we rented a trailer from Stony's to spend the week at Salt Fork with family. we are from Florida so…read morethis seemed like the most convenient way of camping. It was an outstanding experience. Stony's was easy to deal with they were very responsive and it all went off without a hitch. the trailer was beautiful and comfortable and set up and waiting for us when we got there. we hope to do it next year. thank for everything.

Gave it one star because I couldn't give it any lower. Worst customer service ever. Gave me the…read morewrong ac for my camper after asking several times for the cheaper of the 2. Got a quote for less than 900dollars and received a bill for 1100. A lady by the name of Julie actually laugh at me when I asked how this got mixed up... like I said worst customer service EVER. Do yourself a favor and go any place else.

We purchased our first camper trailer last march 2023. I had a camera system installed. I really…read morenever worked correctly like it should and I put off for nearly the year warranty time frame of the camper and found the optional stuff wasnt normally covered. It was my fault for putting it off. Long story short they looked at it and it had a wire that was not connected when installed the would allow it to change to the camera for the turn signal selected and it also reset to all 3 cameras after it was turned off. It had not worked correctly. They fixed the problem warranted the work. This is true integrity of doing the next right thing. So far we are very happy with our camper and the RCD service center and staff. The folks at the assessories store are also great.

Zero communication other than the service manager he was great can't get anyone to return an emailread more

Great service with great people. I am extremely happy I found them. Thank you Sprang's.read more

Friendly, professional service that lives up to the promises with great price! They have a parts…read morestore out front that contains many RV parts and necessities.

Everything! Poor communication was charged a lot of money for service came a long way thinking…read morethings would be fixed and they weren't poor communication. I would give it a -20 stars if I could.

Although they do not sell direct to customers, this company makes high quality trailers and their…read morebrand should be checked out at your local RV dealer! They make everything from small teardrop trailers, to truck campers, and even an 18' camper. The factory is open to public tours and staffed by incredibly kind people!

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

My camper heater went out on a recent camping trip, and with temperatures in the 30s in the…read moreevenings, I needed it repaired before the next camping trip. With most RV shops and dealers running 4-6 weeks on repair, I found Mobile RV Service who is local to me. I called Mike and told him the problem and model of furnace, and he called 2 days later and said he was on the way to my house. Within an hour or two, he diagnosed the problem and repaired it. He's very knowledgeable and friendly. I told my father in-law, who has had his RV at the local shop for 4 weeks, about Mobile RV and he went to pick it up the same day from the shop to have Mike work on it instead. I can't recommend his service enough.

This service has saved me a few times now. He is responsive to his messages. He knows RV's and…read moreshares his knowledge. Great service.

AVOID THIS PLACE LIKE THE PLAGUE! the entire place is an absolute joke and they don't stand behind…read moreanything they sell. We have had an ongoing issue for the last year and a half. They will point fingers to everyone else until you're so pissed off you just walk away. Jason is by far the worst manager on the planet and takes zero accountability for anything. He will waste your time and your money. There is zero accountability and sense of urgency here. Without going into too many details... TRUST ME ... go somewhere else, anywhere else. Just don't give this place your money and save yourself the stress.

this is the 2nd Grand Design we have purchased at this dealer. From the sales process (Joe Robello)…read morewhich we used him both times for our purchase, Katherine in finance getting us an awesome rate, to Steve the GM for service who got our rig ready to roll and sending out Chris the floor guy to fix a small issue in the floor to our house. they have always treated us well even after the sale! I feel everyone we dealt with went above and beyond! we love our Grand Design Solitude S Class.

Some of these reviews are wild. Remember, the dealer isn't always the bad guy. They are restricted…read morein what they can do sometimes due to the manufacture. My dealings with BOTH locations have been great! I'm on my second purchase and wouldn't look at another dealer.

I really wanted to build a relationship with this company, but they had my camper from the end of…read moreAugust through November, Thanksgiving. The only things I had done was an inspection, winterize, and do some wall taping. The wall taping they did was absolutely horrible. I should have just done it myself. They were very disorganized and they would not honor the "Lifetime" warranty. What a load of crap. As much as I despise Camping World, your better off going there if you need service.